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Ramada Hotel and Suites London Docklands

4.0 of 5
2 Festoon Way | Royal Victoria Dock, London E16 1RH, England (Docklands / Canary Wharf / Isle of Dogs)
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Ramada Hotel and Suites London Docklands
Ranked #381 of 1,081 hotels in London
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502 reviews from our community

Traveler rating
    126
    230
    84
    37
    25
See reviews for
Families
75
 
Couples
123
 
Solo
37
 
Business
130
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ruthin, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW

I. Have stayed here maybe 40 times so clearly I like it, a lot! He staff are friendly, the rooms excellent and spotlessly clean, it's quite close to the DLR for access to London, the food is excellent and well priced. I really can't think of any negatives at all. In fact this hotel is so good it even provides... More

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See 11 more reviews by Ddraig for London
Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 23, 2013 NEW

No signs from Royal Albert DLR station, walk up to the bridge and you can see the hotel as it has a massive Ramada sign on side, just follow the path to the hotel. Took five minutes to walk to. Check in was quick and easy, reception staff friendly. We wanted a room with a view of airfield and we... More

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See 4 more reviews by elddewt for London
RhylUK
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

Stayed here on a Saturday night . The girls at the desk were quite efficient and helpful . Speedy check-in. Spacious and clean room . Nice view of the dock and city airport .Get a room on top floors if you want a good view of the river or the landing/take off of the planes . But had difficulty finding... More

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See 5 more reviews by SamuelBD for London
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 22, 2013

Thank you very much for your review, and it is good to see you had an enjoyable stay with good views over the docks and airport. We have over 100 spaces with over half of these provided complimentary, and the remaining are pay and display, but free overnight. We are the only property on the conference site to provide complimentary... More

Bangor, Co Down
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 13, 2013

Used this hotel while at an exhibition in Excel. Very good rooms (I was kindly upgraded to a suite), good breakfast and friendly staff. Would also recommend this hotel for short breaks to London as it is 5 minutes walk from DLR station.

Was this review helpful? Yes 1
See 2 more reviews by Bill L for London
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 22, 2013

Thank you very much for your review of the hotel during your stay with us whilst attending an event at the Excel Centre. I am happy to see that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel soon. More

London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 11, 2013 via mobile

It's sadens me to see reviews of 'grotty' & 'poor service' with 'rude staff' I sometimes wonder what sort of people are staying here. Maybe those with white sticks? There is NO WAY this hotel is grotty in any way! The staff are exceptional. We checked out in the morning and were planning on taking a walk up to the... More

Was this review helpful? Yes 1
See 4 more reviews by kylie B for London
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 13, 2013

Thank you very much for your review of your recent stay at the Ramada Docklands and kind feedback. Since your last good review in March, its great to see that you had another enjoyable stay and that the team as always are looking after you. I have passed your comments onto them. We look forward to seeing you again soon. More

St John-in-Cornwall, United Kingdom
2 reviews
1 of 5 stars Reviewed May 10, 2013

Extremely HARD beds and pillows (I take my own pillows) The bed was so hard that I felt like I was sleeping on a wall and I was going to fall off. The Ramada in Bristol is the same. We booked into the Ramada because it was the only place with vacancies in the Docklands London. I will never stay... More

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RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 22, 2013

Thank you for taking the time to review your stay at the Ramada Docklands. I am sorry to read that overall we did not meet your expectations. We have worked on our breakfast offerring with the addition of a chef preparing eggs at the buffet which has been well received by many of the guests. Your comments regarding the bed... More

Stockholm, Sweden
1 review
1 of 5 stars Reviewed May 9, 2013

The rude front desk personnel destroyed my 3 nights at Ramada Docklands. They over charged my stay, claimed that they didn't do any thing wrong and became very rude when I complained. These "Russian" girls should be sent on training! I don't know if they was trying some "trix" because when I ask to talk to the front desk manager... More

Was this review helpful? Yes
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 10, 2013

Thank you for your feedback regarding your experience on checking out from the hotel. I apologise if the front desk team appeared rude in any way, and I can assure you that this is not an issue that has occurred previously. We pride ourselves on the guest service we provide, and this can be seen on many of the reviews... More

Dumfries, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 9, 2013

Stayed here on busines on 1st May for one night. Hotel itself was OK, although on first entering the room there was a smell as if someone had been smoking in it, that said however I never noticed the smell again so must have got used to it. Had a meal in the hotel restaurant which was fine, breakfast was... More

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RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 12, 2013

Thank you for taking the time to review your stay at the hotel. We are indeed located in East London close to both the Excel and City Airport. However, it is a short ride into Stratford City to visit Westfield for shopping, a cable car ride across the river to the O2, and a about 25-30 minutes on public transport... More

Poznan, Wielkopolskie, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 8, 2013

I stayed in standard room. It was comfortable stay. The room was rather spacy. There was not only double bed, but also couch. In the room, you could make hot beverages like hot tea and coffee. I had a airport view room. It was a advantage for me, to see traffic on London City Airport. Although airport was just behind... More

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RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 10, 2013

Thank you for taking the time to review your stay with us. I am happy to see that you had an enjoyable stay. We do not have safes in our standard rooms, but have safety boxes at reception if guests wish to use them. The service s free, and there would only be a charge if the guest were to... More

Chichester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 8, 2013

Suite had 2 rooms one with a spacious lounge, sofa bed. Little kitchen and dining table. Location 5 mins to dlr. Loads of parking at the weekend. Great value £135 bb 2a 2 children. Breakfast was ample. Little touches like an early check in and children's goody bags heightened the experiance. V good reception staff. Restaurant staff and chef at... More

Was this review helpful? Yes
RamadaDocklands, Front Office Manager at Ramada Hotel and Suites London Docklands, responded to this review
May 10, 2013

Thank you for reviewing your stay at the Ramada Docklands. I am delighted to see you had an enjoyable stay with us with your family, and that the staff enhanced that with the service they provided. We look forward to seeing you again, look out for the special offers available online. More

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Hotel Summarization (Beta)

What travelers say

  • City airport(19)
  • Very good(15)
  • Room service(10)
  • Canary wharf(3)

Additional Information about Ramada Hotel and Suites London Docklands

Address: 2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
Phone Number:
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#237 Luxury Hotels in London
#335 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Ramada Hotel And Suites London Docklands England

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Ramada Hotel and Suites London Docklands
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