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Ramada Hotel and Suites London Docklands


Hotel class 4.0 of 5
2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
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Reviews you can trust

74% Recommend
4.0 of 5 stars 137 reviews
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By trip type
All (137)
[ Date ] [ Rating ]
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4 of 5 stars
tpbel   30 contributions
Belfast
Nov 1, 2009 | Trip type: Family

This hotel was well-placed for the things we wanted to do on our family Summer trip, but would not be central enough to be a good base to see all of London. It was great for the Tower of London, the O2, and even the Museums at a push. We got a great value deal, which I guess is the... more

Management response from
Cian Courtney, General Manager

Dear Tbpel Thanks for taking time to leave a review and for the kind words. I'm glad you were as relaxed in the bar as we would like and clearly the mood we are trying to create is working. I'm glad you enjoyed your trip overall and hope to welcome you back to the hotel soon.

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5 of 5 stars
turvycat   1 contribution
North Wales
Nov 1, 2009 | Trip type: Family

From the minute we walked through the doors we were warmly greeted by the reception staff. We had decided on the way to London we would ask for an upgrade. The staff were very helpful and my husband managed to negotiate an upgrade to a suite of rooms. Although the rooms weren't prepared for us, within five minutes of arriving... more

Management response from
Cian Courtney, General Manager

Dear Turvycat Many thanks for taking the time to leave your kinds review, and especially for your words on the entire team here. It means a lot to hear it from our guests. housekeeping is often an overlooked field and i will be sure to pass on your positive remarks. Delighted to hear that you all enjoyed breakfast, and thanks...

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1 of 5 stars
Makantudo   2 contributions
Portugal
Oct 23, 2009 | Trip type: Business

Just got home after a very uncomfortable and unpleasant two nights at this hotel and feel compelled to write. In all fairness I am accustomed to a higher quality of hotel and on past trips to the area have stayed at either the Marriott (much, much better) or the Four Seasons (in a different league and price range obviously). But... more

Management response from
Cian Courtney, General Manager

Dear Makantudo Thank you for taking the time to leave your review and for details provided. There are clearly several areas to look at. Your room is in fact quite small and is no doubt hard to adjust to. It is equipped the same as all others and some are larger. There is no 'relegation' to this, it is the...

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5 of 5 stars
Stephen&Helen   5 contributions
Warrington, England
Oct 11, 2009 | Trip type: Couples

Just returned from a 3 night stop. We had booked to see Dirty Dancing in the WestEnd and wanted to do some sight seeing as well. We found the location excellent, the DLR ran every couple of minutes and it was only 10 minutes to the nearest tube station. We got from the hotel to the theatre in under an... more

Management response from
Cian Courtney, General Manager

Dear Stephen&Helen Many thanks for leaving your kind review. The team will be very please and motivated when reading about your stay. Many of the reviews on the hotel are in reference to location and transport. It is naturally a matter of perspective, however you summed up perfectly our opinion on the of access. It really is no different to...

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4 of 5 stars
Icemaster   5 contributions
Basel, Switzerland
Oct 10, 2009 | Trip type: Friends getaway

A friend and I booked this hotel through hotelscomparison.net and got a real good rate for the fact that we stayed at a four star - in London. The rooms are clean and spacious some of them offering amazing views over the Royal Docklands. Breakfast is excellent but pricy if you don't book it with the room. The restaurant is... more

Management response from
Cian Courtney, General Manager

Dear IceMaster Thanks you for taking the time to leave a review here and for your positive views. We are working hard to makes things better and your views help that. Bar food is deliberately different to the restaurnat to give an alternative and is very popular, but clearly there are improvements we can make here too. Thanks again for...

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4 of 5 stars
tahliasmum   5 contributions
norwich
Sep 27, 2009 | Trip type: Couples

stayed just for 1 night..room overlooked the city airport but due to triple glazing was very quite, rooms were lovely and clean and staff at desk were very helpful..only a short walk to the DLR taking us into London ..breakfast was very good standard everything looked nice and fresh... would be happy to use this hotel again, also only a... more

Management response from
Cian Courtney, General Manager

Dear Tahliasmum Many thanks for the kind review and your positive comments. These will be passed on to help us improve more. I’m glad you enjoyed your stay and hope to see you again. Thanks again for taking the time to leave the review.

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4 of 5 stars
JimmyEnglish   1 contribution
Glasgow, Scotland
Sep 21, 2009 | Trip type: Couples

We really enjoyed our stay in the Ramada Suites, London Docklands. Yes, it is a bit of a distance from the centre of London. But we knew that. So if you're there for a few days get an Oyster card loaded with credit. Five minutes walk to the Prince Regent Docklands Light Railway (DLR) station, wait for a train (roughly... more

Management response from
Cian Courtney, General Manager

Dear JimmyEnglish, Many thanks for your kind review and for the detailed info given, especially on the transport options. Those of us not from cities with transport options like London are normally well impressed with the connections. The longer we live here, the more we tend to moan.... The point on the air conditioning is fair, and we are trying...

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2 of 5 stars
ashinthesnow   5 contributions
Toronto, Canada
Sep 8, 2009 | Trip type: Couples

While it's tough to escape the wonderful deals that are to be had by booking in this hotel compared with what you'd pay elsewhere in London, you get precisely what you pay for. Compared to other hotels asking similar amounts elsewhere in Europe (in equally pricey cities), you get a hotel that lacks character, needs a full furniture update, takes... more

Management response from
Cian Courtney, General Manager

Dear ashinthesnow Thanks you for taking the time to leave a review following your stay. It is as you say, a balanced review with both positive and negative points. There are a few points I would like to tidy up. The hotel is outside central London and as you will see form previous reviews here, some find it far and...

Great value
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5 of 5 stars
Mayflower251   1 contribution
Wallingford
Aug 29, 2009 | Trip type: Family

Just got back from a two day break with my 6 year old daughter and my partner. Lovely room, with nice facilities. Staff were friendly and helpful. Nice location by the river with lovely views, not central London but great transport links literally a stones throw away. Lovely parks very close by. We took out daughter to Thames Barrier park... more

Management response from
Cian Courtney, General Manger

Dear Mayflower251 Thanks you for your kind remarks and for the list of things to do in the area. Glad to hear that that your daughter were happy with it all and that you are going to return to us at some point. Hope to see you then. Thanks again.

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5 of 5 stars
manxmurray   8 contributions
Douglas, Isle of Man
Aug 11, 2009 | Trip type: Couples

As always your opinion is influenced for the price you pay but we stayed there for the second time with a heavily discounted price from Hotelsclick.com. The suites were amazing for the price we paid. Its a long way out from the city centre but well worth it, especially if you are travelling to London via London City Airport as... more

Management response from
Cian Courtney, General Manager

Dear ManxMurray Thank you for your kind comments and for taking the time to post. Glad to hear that you are coming back to us indeed. Hope to see you then. Thanks again

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Ramada Hotel and Suites London Docklands Also Known As

  • Ramada Hotel London Docklands
  • Ramada London
  • London Ramada
Address: 2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
London Hotels Ramada Hotel and Suites London Docklands
4.0/5.0
137