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Ramada Hotel and Suites London Docklands


Ramada Hotel and Suites London Docklands
Hotel class 4 of 5
2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
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Traveler Reviews

69% Recommend
3.5 of 5 stars 104 reviews
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By trip type
All (104)
[ Date ] [ Rating ]
great hotel
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4 of 5 stars
kevinMidlands 1 contribution
MIDLANDS
Jul 4, 2009 | Trip type: Couples

excellent hotel verry freindly staff good location great breakfast verry comfortable hotel would defently stay here again . more

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4 of 5 stars
nidge135 1 contribution
Norwich
Jun 30, 2009 | Trip type: Couples

My wife and I stayed here for 2 nights between 27/06-29/06 and had no faults with the hotel whatsoever. It is a nice hotel and the full english breakfast is really good. Not too much around the hotel, this IS the only down side but we didnt care, except a really good pub called the Fox Connaught which does the... more

Management response from
Cian Courtney, General Manager

Dear Nidge135 Thank you kindly for the recent review and the excellent recomendation. I'm glad you made the point about location and access. The jubilee line on the underground is one of the best and most modern in London and brings you to central London, as quickly as from many other 'down town' hotels. Afterewards back at the hotel is...

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3 of 5 stars
jeanholloway 4 contributions
Edinburgh
Jun 27, 2009 | Trip type: Family

Staff were friendly enough, swift check in, 5 minute walk from Prince Regent on the DLR. Room is clean, fine size, good selection of teas and coffees in room. Plenty of storage space. And free wifi, which is always good. It's very much a convenience as opposed to "experience" hotel. Breakfast is quite expensive £15 if I remember correctly, but... more

Management response from
Cian Courtney, General Manager

Dear JeanHolloway. Many thanks for taking the time to leave a review. We appreciate the points and will work on the 'experience' element of the stay, which will be down to the personal touches. Breakfast is £15 when purchased on the day, but is better value in advance or on check in, for only £9.50. We will make this more...

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5 of 5 stars
EduardoNYC 3 contributions
New York City
Jun 16, 2009 | Trip type: Solo travel

I have to say that besides the glitches on the DLR due to preparations for the Olympics and the more than occassional shutdowns on the various tube lines, this whole hotel experience was really a wonderful stay, and easy to get aroud town- the walk from the DLR/Bus station was pleasant and quick, no need for a txi if you... more

Management response from
Cian Courtney, General Manager

Dear EduardoNYC. Many thanks for taking the time to leave a review. Your kind words are very welcome. we have been making some big changes recently and it is great to seem this being recognised. Next we need to get the tubes runnign smoothly. Many thanks again.

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2 of 5 stars
FloridaMimi54 1 contribution
Florida
May 4, 2009 | Trip type: Business

This hotel is not at all what I expected. When we arrived at 10:35am, the breakfast was over and they could not serve us any food until lunch time. That is the ONLY place to eat there. It is located far from everything including the EXCEL convention center. They tell you to walk but it is a long walk and... more

Management response from
Cian Courtney, General Manager

Dear FloridaMiami54 Many thanks for taking the time to write a review on the hotel. We have taken your points on board and will respond seriously. Clearly some are within our control while others, location etc. is not. We will improve our advice however on the options available for transport. We have recenty changed our brekafast prices to make it...

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4 of 5 stars
MagicFamily 9 contributions
Nottingham
May 2, 2009 | Trip type: Family

Stayed for just one night for the London Marathon weekend. It's very plush generally but the throw over the bedding was a bit grubby and the room still smelt of smoke so it lost its edge on that score. This however was outweighed by the views of London City Airport, the docks and the Thames Barrier (and the O2 arena... more

Management response from
Cian Courtney, General Manager

Dear MagicFamily Thanks for taking the time to post a review on the hotel. we are encouraged byyour kind words and description fo the views. Water views definitly are an advantage in a large city. We will work on the housekeeping points. Many thanks agian, and hope the marathon went well.

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3 of 5 stars
Leirure_guest 1 contribution
Berkshire
Mar 3, 2009 | Trip type: Couples

Stayed here on a Saturday night as good location, Near DLR etc. Reception were very friendly on arrival and provided us with info we asked for. Bedroom was adequate with all usual amenities. Food and Beverage left a lot to be desired. Restaurant was Italian. We wanted Steaks etc after a long day and were directed to the Bar (only... more

Management response from
Cian Courtney, General Manager

Dear leisure_Guest Many thanks for you feedback following your stay. I'm happy to be able to say that the menus have sicne been completly updated and feature a full grill section with a choice of four beef steaks as well as pork and lamb. Clearly a training issue wiht the Irish Coffees, I am glad however the the duty manager...

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5 of 5 stars
phil578 2 contributions
London
Feb 3, 2009 | Trip type: Solo travel

For personal reasons i needed a couple of nights stay at a hotel so chose this well known name. The staff at check in were friendly and well knowledged. everytthing was explained well and i truly felt that the invite to contact them with any issues was genuine and well meant. I was truly made to feel like a guest... more

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1 of 5 stars
MarkWhite 11 contributions
Cheshire
Feb 2, 2009 | Trip type: Business, Solo travel

I was forced to stay here again for the London Toy Show as everywhere else was booked up. The cost was £150 a night with no breakfast, although they did try to sell me this extra on check in - £16, no. On check-in my card was refused twice on their machine, and it was not a problem with my... more

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3 of 5 stars
wand3223 73 contributions
Sunderland, United Kingdom
Jan 16, 2009 | Trip type: Friends getaway

The Ramada Docklands is pretty much what i expected, standard business type accomodation. Its clean, the rooms are fairly well appointed. The staff arent the friendliest - but this is London, and quite typical of other places i have stayed around the area. Also £100 isnt that much for a night in a hotel in London, obviously you get a... more

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Ramada Hotel and Suites London Docklands Also Known As

Address: 2 Festoon Way | Royal Victoria Dock, London E16 1RH, England
London Hotels Ramada Hotel and Suites London Docklands
3.5/5.0
104