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Ibis London Excel Docklands

2.0 of 5 Hotel   |   9 Western Gateway | Royal Victoria Dock, London E16 1AB, England (Docklands / Canary Wharf / Isle of Dogs)
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Ranked #434 of 1,063 Hotels in London
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A recent review
5 of 5 stars reviewed yesterday
Paul W Birkenhead, United Kingdom
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1,052 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birkenhead, United Kingdom
Top Contributor
53 reviews 53 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here while in London to see a show in the West End. For the price, we were very pleasantly surprised at the quality of the hotel and rooms, which are clean and bright, and even has free wifi. It is close to the Docklands light railway, and so central London is very easily accessible. This is perfect for... More

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Lincolnshire
Top Contributor
89 reviews 89 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I recently stayed for three nights while attending the tennis at the O2 arena. A functional hotel, well situated for this venue and close to the docklands light railway. We didn't have breakfast but were impressed with all the staff we had contact with. Good value and with a mini supermarket across the road which stays open... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Kevinlia, Thank you for choosing the ibis London ExCeL-Docklands for your recent visit to the O2. I am pleased to read that the hotel met your expectations and that the staff looked after you during your stay. We look forward to welcoming you back for another stay in the near future. Kind regards, Brian Opauka More

North Ballachulish, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

we stayed here for two nights. from when we checked in until we checked out the hotel,staff and atmosphere was chilled but busy at times. the reception staff were very helpful and attentive. I booked tickets for London Zoo and needed to have tickets printed and the receptionist who helped me told me I could send the email to hotel... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear John, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to London. It is always a pleasure to read such positive comments and I am delighted to read that the team ensured you enjoyed your stay and looked after you including sorting out your tickets and transport. Our biggest reward is the return of our... More

Wrexham North Wales
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at the Ibis with my wife for a weekend break in October 2014. Although its a bit far out from the city centre, the DLR station (Royal Quays) is approx 250 metres from the hotel and that gives you direct access into the city in 15 minutes. It’s a comfy, clean, functional hotel. Staff are friendly and the... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Del, Thank you for choosing the ibis London ExCeL Docklands for your recent weekend break in London. If I may allow, and for the benefit of other readers, the DLR station is Royal Victoria. We are pleased to read that you enjoyed our all you can eat buffet breakfast as well as giving us the opportunity to serve in... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Attended an event at Excel and stayed for two nights. Yes, it's a bit far from city center but it has a great ambient, very friendly and considerate staff and a pleasant and safe surroundings. For those attending events on the Docklands area (Excel, O2) is an awesome choice. Nice breakfast and good meals. Rooms are quiet and good for... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Paulo, Thank your for choosing the ibis London ExCeL-Docklands for your recent visit to the O2. I am extremely pleased to read that you enjoyed your stay and more importantly that the staff ensures you had such a great stay and that they looked after you. Carla passes on her regards for your kind words and special mention -... More

San Luis Obispo County, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed for an Excel event for two nights. The check-in was easy and the staff were very nice and informative. The room had all we needed for a short stay and was clean with good bed and shower. We didn't try their breakfast so can't comment. We went across the street for breakfast. There were several places to eat close... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Reviewer, Thank you for staying at the ibis London ExCeL-Docklands. We are pleased to read that you enjoyed the hotel, the surroundings and the ibis room product. It is always a pleasure to receive such positive comments and our biggest reward is the return of our guests - we look forward to welcoming you back in the near future.... More

Inverness, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose to stay here as it was close to family who live in South East London. We really enjoyed the quieter location after visiting various sites in busy Central London. Less than 2 mins walk to the cable car over the Thames to the O2 arena and onwards using the Thames Clipper (far more enjoyable travelling by boat instead... More

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Reviewer, Thank your for choosing the ibis London ExCeL Docklands for your recent visit to see your relatives. We are pleased to read that we met your expectations and that you enjoyed your stay - as well as the Cable Car across to the O2 and then join a fantastic river cruise towards Westminster. We all agree that's its... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here a couple of times in the past and must say this is a very good hotel for the price. Close to the o2 arena and excel center. Also very close to the DLR. Taxi from central London was around £20-£25. The bedroom was very clean and the bar was well stocked.

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Peter, Thank you for your loyalty and it is such a pleasure to read that we always meet your expectations. If we can of any assistance to make your next stay just as comfortable, please do not hesitate to contact me directly on H3655-GM@accor.com. We look forward to welcoming you back in the near future. Kind regards, Brian Opauka More

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Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Excel Docklands 2*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London Excel Docklands England

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