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Ibis London Excel Docklands

2.0 of 5 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
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Ibis London Excel Docklands
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Ibis London Excel Docklands
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1,076 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We decided to stay at this hotel because it was close to the O2 arena and it was a really good deal. The staff were friendly and helpful and the hotel was clean and in good order. We had breakfast in with the deal for our stay which was good and plenty, it was completely self service. This hotel completely... More 

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Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived at this hotel at 11 and they let us check in early. Which wS great. Lovely reception staff room was clean and tidy. - Service in the bar was efficient and good. Pricey but for a London hotel what do you expect!! The location is brilliant. It's nearcthe emirates skyline and the tube is a 5 min walk away.... More 

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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Me and my boyfriend stayed here after seeing Russell Howard at the O2 (he was hilarious).The staff here are very friendly and helpful, when I asked for a number for a taxi they offered to book it for us to save us the trouble. We will be staying here again in the future.

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear piratesorninjas, Thank you for choosing the ibis London ExCeL Docklands during your recent visit for a show at the O2 - I am pleased to read that you enjoyed your stay and that the staff looked after you during your stay with us. Thank you for taking the time to give us your feedback and the 5 stars! The... More 

chester, uk
Contributor
12 reviews 12 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was faultless, we had a good experience and found the location to be perfect for our visit to London. Obviously it was ideal for the ExCell centre but also for travelling into London.The hotel is listed as budget but you would never know, ammenities are excellent, rooms are A1 and the staff were wonderful. The prices charged (remember... More 

Was this review helpful? Yes 2
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Jodagi, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to London and ExCeL. I am pleased to read that the hotel met your expectations and that the staff looked after you during your stay. And thank you for the 5 stars in your review! Loyalty is important to us and we look forward to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed here for comic con in October. The location is perfect, right opposite the excel centre. Our check in was speedy considering how busy it was. The staff were very friendly and welcoming. Our room was clean and of average size. The house keeping team cleaned our room everyday! We did not eat at the restaurant down stairs though... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Poppy, Thank you for choosing the ibis London ExCeL Docklands for your hotel of choice attending the Comic Con convention - I am pleased to read that the staff ensured you had a comfortable weekend stay. Please accept my sincere apologies for the fire alarm triggered from a bedroom - I fully appreciate the inconvenience caused however the safety... More 

Woking, United Kingdom
Top Contributor
107 reviews 107 reviews
103 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

A functional open-plan reception area with bar/restaurant greets visitors on arrival to this Ibis hotel, situated a short walk away from the sky-line to Greenwich North ferry terminal and DLR service. The proximity to both the Excel and the O2 Arena makes this one a solid choice, also there are two supermarkets located just across the road, numerous fast-food outlets,... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear MRonaldSmith, Thank you for choosing the ibis London ExCeL-Docklands for your recent visit to London. As a frequent traveller and regular user of the ibis network, I am pleased to read that we met your expectations and we thank you for your loyalty to our brand. If I can be of any assistance to make your next stay just... More 

Newmarket, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel, All members of staff very friendly and helpful from check in and the restaurant and bar staff. Room although basic had everything we needed with a very good shower to one of the most comfortable beds I have ever slept in. you could choose your own temperature in the room with a thermostat which is excellent as... More 

Was this review helpful? Yes 1
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear JO, Thank you for choosing the ibis London ExCeL Docklands during your recent visit to London. I am pleased to read that the staff looked after you and that you had a comfortable night's sleep thanks to our Sweet Beds by ibis. Loyalty is important to us and we certainly look forward to welcoming you back for another stay... More 

East Kikbride, Scotland
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a 4 night stay in mid Oct 2014. I've previously stayed at Ibis Leeds and Ibis Belfast and was suitably impressed with the hotel, so plumbed for choosing Ibis for my stay in London. First things first, the hotel certainly isn't in central London! It's over the east end, beside the Excel center. So would be very appropriate for... More 

Was this review helpful? Yes 1
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear darnfatruler, Thank you for being a loyal guest to ibis and I am only pleased to read that the ibis London ExCeL Docklands met your expectations. For the benefit of other readers, Jubilee Line for Central London can also be joined at Canning Town - one stop on the DLR from Royal Victoria. Your loyalty is important to us... More 

Lisbon, Portugal
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Perfect for anyone who needs to stay at Docklands. If you want to meet London is too far from the centre. Good rooms, good staff, good cleaning...and a good price. Near the metro and O2. Dont spend your money at luxury hotels near.

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Carlos, Thank you for staying at the ibis London ExCeL Docklands during your recent visit to London. I am pleased to read that you had an enjoyable stay and we look forward to welcoming you back in the near future. Kind regards, Brian Opauka More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great hotel when you have expo or fair in excel london, only 3 minutes walk to there, i was staying here in november 2014 for WTM london, it's near the custom house or royal victoria DLR station so the accessibility is great, there were a supermarket in front of this hotel... The service was standard to ibis, breakfast was standard... More 

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Dewantho, Thank you for taking the time to share your feedback following your recent stay during World Travel Market. I am pleased to read that the ibis product and service met your expectations and we look forward to welcoming you back next year! Kind regards, Brian Opauka More 

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Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Excel Docklands 2*
Number of rooms: 278
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Also Known As:
Accor London Excel
Ibis London Excel Docklands England
Hotel Style:
#30 Green Hotel in London
#312 Family Hotel in London
#333 Business Hotel in London

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