We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,064 London hotels

Ibis London Excel Docklands

2.0 of 5 Hotel   |   9 Western Gateway | Royal Victoria Dock, London E16 1AB, England (Docklands / Canary Wharf / Isle of Dogs)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 30% OFF THIS WINTER
Ibis London Excel Docklands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Ibis London Excel Docklands to your Saves list
Ranked #438 of 1,064 Hotels in London
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Graham B Buckeburg, Germany
Write a Review

1,058 reviews from our community

Traveler rating
    235
    466
    234
    72
    51
See reviews for
141
336
90
261
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1058)
  • Mar-May only
    (245)
  • Jun-Aug only
    (297)
  • Sep-Nov only
    (309)
  • Dec-Feb only
    (207)
All months
Buckeburg, Germany
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

It's an Ibis. So you know what you are getting when you book. The location is excellent with two DLR stations within a 5 minute walk, also two supermarkets and various restaurants also a stones throw away. Staff are all pleasant and friendly

Was this review helpful? Yes
Maidenhead, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Its a functional hotel for business. The room was clean enough and in fairness the beds were ok and quite comfortable. Let down by the waiting staff in the restaurant who took a while - service was a bit slow in the evening. Breakfast was like a free for all - remember to take your elbows for some shoving -... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Surprised Guest, Thank you for your feedback following your recent stay at the ibis London ExCeL Docklands. Please rest assured I have taken note of your comments about your experience for breakfast and evening for follow up - allow me to express my sincere apologies on behalf of the manners of your fellow guests during your breakfast experience. I... More

Rugby, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent two nights at the Ibis whilst working at Excel and for a budget hotel was very impressed. My room was a reasonable size, very clean, extra pillows, hairdryer, plenty of towels and the best shower I've ever experienced in any hotel. My colleagues reported a similar experience. I was on the 8th floor and amazingly managed to sleep... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Fabiocat, Thank you for staying at the ibis London ExCeL Docklands during your recent visit to ExCeL. Firstly I am pleased to read that Carla looked after you and I have taken note of your other comments for follow up and re training of the member of staff in question - thank you for bringing this to my attention.... More

Folkestone, United Kingdom
Senior Contributor
45 reviews 45 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Me and my partner stayed here the weekend that has just passed as we were seeing a concert at the 02 arena. It is very easy to get to as it is a 2 minute walk from Custom House station, and has a nice area surrounding it. The hotel decor is lovely, very modern and the room we stayed in... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Katie, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to the O2. We are pleased to read that you enjoyed your stay with us and that the hotel, our product and location met your expectations. The loyalty of our guests is important to us and we look forward to welcoming you back for your... More

Cambridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for 1 night, with a friend, when attending a concert at the 02. The Hotel is in a good location, only a few minutes walk from Royal Victoria station and only a few stops to the O2. We had a room with twin beds which was quite basic but clean and had a good view of the... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Holly, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to the O2. I am pleased to read that the ibis product met your expectations and that you enjoyed your stay with us. Loyalty is our biggest reward so we look forward to seeing you back in the near future for another stay with us.... More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This small hotel is perfect place to stay ,a good breakfast, best shower and bed I've ever had. Free wi fi ,tea & coffee in our room, very handy for seeing an event at the 02 arena also close to the DLR . Could not wish for anything better, all the London sights within easy access

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Nannychurch, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to London. We are pleased to read that you enjoyed the comfort of our beds and walk in showers. Our biggest reward is that of loyalty of our guests and we look forward to welcoming you back in the near future. Please do contact us... More

Birkenhead, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here while in London to see a show in the West End. For the price, we were very pleasantly surprised at the quality of the hotel and rooms, which are clean and bright, and even has free wifi. It is close to the Docklands light railway, and so central London is very easily accessible. This is perfect for... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Paul, Thank you for taking the time to share your experience and feedback following your stay at ibis London ExCeL Docklands. As a frequent traveller, I am only pleased to read that the ibis product exceeded your expectations and that you found our hotel good value for money and within easy reach of Central London. Once again, thank you... More

Lincolnshire
Top Contributor
90 reviews 90 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I recently stayed for three nights while attending the tennis at the O2 arena. A functional hotel, well situated for this venue and close to the docklands light railway. We didn't have breakfast but were impressed with all the staff we had contact with. Good value and with a mini supermarket across the road which stays open... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Kevinlia, Thank you for choosing the ibis London ExCeL-Docklands for your recent visit to the O2. I am pleased to read that the hotel met your expectations and that the staff looked after you during your stay. We look forward to welcoming you back for another stay in the near future. Kind regards, Brian Opauka More

North Ballachulish, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

we stayed here for two nights. from when we checked in until we checked out the hotel,staff and atmosphere was chilled but busy at times. the reception staff were very helpful and attentive. I booked tickets for London Zoo and needed to have tickets printed and the receptionist who helped me told me I could send the email to hotel... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear John, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to London. It is always a pleasure to read such positive comments and I am delighted to read that the team ensured you enjoyed your stay and looked after you including sorting out your tickets and transport. Our biggest reward is the return of our... More

Wrexham North Wales
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Ibis with my wife for a weekend break in October 2014. Although its a bit far out from the city centre, the DLR station (Royal Quays) is approx 250 metres from the hotel and that gives you direct access into the city in 15 minutes. It’s a comfy, clean, functional hotel. Staff are friendly and the... More

Was this review helpful? Yes
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Del, Thank you for choosing the ibis London ExCeL Docklands for your recent weekend break in London. If I may allow, and for the benefit of other readers, the DLR station is Royal Victoria. We are pleased to read that you enjoyed our all you can eat buffet breakfast as well as giving us the opportunity to serve in... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ibis London Excel Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis London Excel Docklands 2*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Orbitz, Despegar.com, TripOnline SA, Odigeo, Agoda, Priceline, Venere and Tingo so you can book your Ibis London Excel Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor London Excel
Ibis London Excel Docklands England

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
View from room (14)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (9)
Viewed
Pool/beach area (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Dining (5)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay