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Ibis London Excel Docklands

#412 of 1,050 Hotels in London
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9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
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Ibis London Excel Docklands
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Ibis London Excel Docklands
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1,230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked this hotel due it's location to the o2 Arena. The hotel was very comfortable and room very clean and modern. Breakfast not too bad but stick to the £5.95 continental . 10 minutes to Canary Wharf, and literally minuets to Blackwell DLR station. Would definitely stay again.

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London
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Ibis hotel is conveniently located next to the ExCel conference centre at the London Docklands, so I stayed there to be ready for the early morning set up. It's also easy to access the O2 arena using the new gondola, Emerites Air Line. And the surroundings are quite nice due to the location by the river and very little... More 

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 1 night on Sunday 24th.May 2015, the area and hotel was very busy due to a comic exhibition at the Excel. The room was big enough(413), and clean, tea/coffee making facilities in the room as well as free Wi-Fi, I have stayed in more expensive hotels recently and free Wi-Fi was only available in the reception... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

Good atmosphere and friendly and helpful staff considering we were there in cosplay outfits for comic con we were not judged on what we wore no matter the time of day or night only a couple of cons the beds/mattress were quite hard which wasn't so comfortable and the other was the price of the food what you get is... More 

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Norwich, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Comfortable hotel lovely room and bathroom , our room overlooked the dock which was really nice. We did not eat in the hotel as lots of placed close by. Ideal for the cable cars which we used to get to the o2.

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear glenisann, Thank you for choosing the ibis London ExCeL Docklands during your recent visit to the O2. I am pleased to read that you enjoyed your stay and that we were able to offer a bedroom overlooking the Docks for great views towards the O2 and Canary Wharf. Your loyalty is important to us and we look forward to... More 

Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We traveled to London for the 1st time as a family of 4 adults (2 seniors) and we had some expectations on the 1st hotel that we booked online. We found the Hotel Ibis London Excel Docklands a pleasant surprise as our expectations were fully met, and with a last minute request accommodated. We booked 2 rooms, one for 5... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Reviewer, Thank you for choosing the ibis London ExCeL Docklands and it is such a pleasure to read that we met all your expectations - and more importantly that you had a good night's sleep, enjoyed our buffet breakfast and that the staff ensured you had an enjoyable stay. Your loyalty is important to us so we look forward... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean comfortable no frills but value for money as got deal on booking.com, great shower, comfy bed, small but had all we needed for an overnight stay. close to excel and lovely cable car ride away from o2 or close to DLR. didnt bother paying for breakfast as quite pricey and there was a nice cafe 1 min away overlooking... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Debbie, Thank you for choosing the ibis London ExCeL Docklands for your recent visit to London. I am pleased that you had an enjoyable stay and that we met your expectations - we always invite our guests to book early on our website for great promotions. Your loyalty is important to us and we look forward to welcoming you... More 

Durham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some of the reviews my expectations were not too high, however I was pleasantly surprised. As part of a coach party the check-in was quick and efficient. Room 212 was clean and fresh and very quiet, no view but that did not matter, noise free was a bonus. Excellent nights sleep in a very comfortable bed, pod type... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear litte_B11, Thank you for taking the time to share your feedback and I am delighted to read that the hotel, our product and staff exceeded your expectations. And of course that you had a comfortable night's sleep in our Sweet Bed by ibis as well as enjoyed your meals in our restaurant. Once again, thank you and we look... More 

Bridgend, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

very basic room as per the brand, very expensive in comparison to other venues. Friendly staff and very busy. The hotel could benefit from offering additional services being so remote. I enjoyed a visit to the O2 and wish I had travelled there earlier in the evening and my stay

Review collected in partnership with Accorhotels.com

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear 1khuws, Thank you for choosing the ibis London ExCeL Docklands during your recent visit to the O2. Feedback is important to us and I am pleased to read that despite the staff was busy during your stay that they looked after you. I have taken note of your other comments with regards to our facilities for our location and... More 

Abergele, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The good! I stayed here whilst attending a conference at the Excel. For the location of the conference centre, it is a great location, literally a 2 min walk, great for a woman is travelling alone. The room in my opinion was over priced, although clean it was basic and the ensuite reminded me of a caravan. The bed wasn't... More 

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ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear MazzaH2013, Thank you for taking the time to share your feedback following your recent stay with us and I would like to take this opportunity to request you to contact me directly on H3655-GM@accor.com to discuss your experience. I was made aware of this issue on Friday morning, 15th May 2015, and I was also made aware of this... More 

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