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All 1,071 London hotels

Ibis London Excel Docklands

3.0 of 5 Hotel   |   9 Western Gateway | Royal Victoria Dock, London E16 1AB, England (Docklands / Canary Wharf / Isle of Dogs)
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Ibis London Excel Docklands
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Ranked #439 of 1,071 hotels in London
A recent review
3 of 5 stars reviewed 5 days ago
Emily B Milton Keynes, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Milton Keynes, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel the night before London marathon so I can only give it a three star rating for value for money as the price was heavily inflated on the night (friends stayed the night after for less than half of what we paid!!). However that aside I think that the rooms were really nice clean and fresh, pleasantly... More

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Barwell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A girlfriend and I stayed here to attend a concert at the O2. Car park was so secure with both an automated barrier and shutter. Staff were very helpful & friendly. Rooms were clean & very good value for money if you book early enough. Shower was excellent hot and powerful. Hotel security was great as you had to use... More

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Manchester, United Kingdom
Top Contributor
84 reviews 84 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for one night visiting an exhibition at the Excel - it has got to be one of the most basic rooms i have ever stayed in and makes the Premier Lodge look like a five star establishment. Despite that the bed was pretty comfortable and the location for the Excel couldn't be closer. Plenty of restaurants and places... More

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19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here last night after a concert at O2 , location for O2 is ideal with emitrates cable car only 5 minutes down the road and excel custom house DLR underground 5 minutes away Check inn was fast and efficient there were 6 of us in 3 twin rooms rooms on 5 th floor all next to each other rooms... More

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The Woodlands, Texas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the smallest rooms that I have ever seen in a hotel along with the smallest bathrooms that I have EVER seen period! I am a small female & I had problems maneuvering in this place. The bed had a 2 inch foam mattress on it & needless to say was extremely uncomfortable. There was absolutely no place at... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

Uncomfortable rooms and small pokey bathrooms (that resembled airoplane toilets) with no room to move. TV channels didn't work except BBC1. Noise throughout the whole night, walls extremely thin. Upon complaining on checkout reception said they would review and get back to us.. the next day the receptionist that contacted us was beyond rude. Called us liars about the noise... More

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Pembroke Dock, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at here on a Tuesday night after a concert at the O2 arena and I was very happy with my stay. The room and en-suite it was spotlessly clean, the bed was very comfortable. We had a room with a view of the water which was beautiful. The staff were very polite and helpful. We didn't have breakfast... More

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Eastleigh, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the docklands on Tuesday evening after attending the O2 for a concert. On booking the reviews stated it was close to the O2. It was a great location during the day as the cable cars run until 8pm. After the concert it took us an absolute age to get back. We had various stops and transfers to... More

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Swansea, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

As usual with IBIS spotlessly clean. Bed very comfortable. Air conditioning instructions illegible, damaged by previous guest! Floor in shower cubicle ripped! Reastaurant menu very limited, especially in comparison with previous visit, so did not take dinner.

Review collected in partnership with Accorhotels.com

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Additional Information about Ibis London Excel Docklands

Also Known As:
Accor London Excel
Ibis London
Ibis London Excel Docklands England
Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#56 Best Value Hotel in London
#302 Family Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Excel Docklands 3*
Official Description (provided by the hotel):
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 
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