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Ibis London Excel Docklands

#406 of 1,052 Hotels in London
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9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
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1,307 Reviews from our TripAdvisor Community

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Traveler rating
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    566
    283
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 1 night, great location for the o2, just hop on the sky lift and you are there! The o2 area is amazing so get there early and have a bite to eat! Beds were comfy, bedrooms fine, you park in hotel next door. All very easy and perfect if going to the o2 and need a place... More 

Was this review helpful? Yes 1
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at ibis London Excel Docklands. We are delighted to read that you had a great time and found the location convenient for your visit in O2. We look forward to welcoming you back soon. Kind regards, Laura Girdauskaite, Assistant General Manager More 

Honiton, United Kingdom
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We booked this hotel, for a concert we were going to see at the Hotel. We paid £80 for the room, which is a great price for London. Its basic, clean, no frills but great location for the O2. The rooms were spacious and basic. But for 1 nights thats all you need. Bathroom was big and clean. Would stay... More 

Was this review helpful? Yes
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Drucey2, Thank you for your feedback following your recent stay with us and your compliments to our team. I was glad to read that you had a good stay and found the location convenient for the public transport. We look forward to welcoming you back in a near future. Kind regards, Laura Girdauskaite, Assistant General Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

No takeaway in walking distance but overall everything was great. We have stayed here twice now and the staff were extremely helpful. Perfect location for transport as thr railway st is bang on opposite the hotel which is really convenient.

Was this review helpful? Yes
ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Guest, Thank you for your loyalty and 5 stars rewarded to us following your recent stay at ibis London Excel Docklands. I was delighted to see that you had another great stay and we look forward to welcome you back again very shortly. Kind regards, Laura Girdauskaite More 

Bristol, England, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

nice hotel convenient to o2 arena plus emirates air travel over the thames by cable car also not far from the excel center . ie London docklands railway convenient stops at the royal Victoria dock or custom house /excel . both stops have lifts if you are disabled. or in wheelchair or prams

Was this review helpful? Yes
ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Brian, Thank you so much for your feedback following your recent stay at ibis London Excel Docklands. I am delighted to see that you had a great stay with us. Entire team is looking forward to welcoming you back in a close future. Kind regards, Laura Girdauskaite More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as was going to see Robbie Williams at the 02, nice looking hotel with very helpful staff! The rooms are average but what do you expect from a hotel chain! Would go again good hotel for the money we paid! Would definitely recommend if going to the O2 as only a short tube away or... More 

Was this review helpful? Yes
ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Kieran, Thank you for your comments and the compliments to the team. I was delighted to read that you had an enjoyable stay at ibis London Excel Docklands and found the location convenient for visiting the O2. We look forward to welcoming you back shortly. Kind regards, Laura Girdauskaite More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights last week and very happy with our stay, hotel was clean, staff where friendly and location is excellent, cable cars beside hotel very good! would highly recommend and defiantly use hotel on my next time traveling to London!!

Was this review helpful? Yes
ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Robert, Thank you for your review following recent stay at ibis London Excel Docklands. I am delighted to read that you had a great stay and found the location convenient for your visit. We look forward to seeing you back soon. Kind regards, Laura Girdauskaite More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Rooms are clean(5)
  • City airport(5)
  • Budget hotel(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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