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Ibis London Excel Docklands

#406 of 1,052 Hotels in London
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9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
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Ibis London Excel Docklands
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1,312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed today NEW

The hotel is located in a nice area of the docklands near to The Excel and other hotels and restaurants and bars. The hotel is standard ibis and the staff were friendly. The only slight negative was there were no irons available as they had all been lent out, so had to use the ironing room. Not a major issue.... More 

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Totton, England, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel a number of times over the past 2 years. This visit I was put up in one of their newly refurbished rooms. The decor is such an improvement and the larger TV was perfect. The room just feels refreshed, nicely done!

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Bristol
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

My sister and I stayed here for one night, as we were going to a concert at the O2. It's very convenient for the venue, and our room was fine for one night. It had a window that could be opened, which we like!

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Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night, great location for the o2, just hop on the sky lift and you are there! The o2 area is amazing so get there early and have a bite to eat! Beds were comfy, bedrooms fine, you park in hotel next door. All very easy and perfect if going to the o2 and need a place... More 

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ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at ibis London Excel Docklands. We are delighted to read that you had a great time and found the location convenient for your visit in O2. We look forward to welcoming you back soon. Kind regards, Laura Girdauskaite, Assistant General Manager More 

Honiton, United Kingdom
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel, for a concert we were going to see at the Hotel. We paid £80 for the room, which is a great price for London. Its basic, clean, no frills but great location for the O2. The rooms were spacious and basic. But for 1 nights thats all you need. Bathroom was big and clean. Would stay... More 

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ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Drucey2, Thank you for your feedback following your recent stay with us and your compliments to our team. I was glad to read that you had a good stay and found the location convenient for the public transport. We look forward to welcoming you back in a near future. Kind regards, Laura Girdauskaite, Assistant General Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

No takeaway in walking distance but overall everything was great. We have stayed here twice now and the staff were extremely helpful. Perfect location for transport as thr railway st is bang on opposite the hotel which is really convenient.

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ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Guest, Thank you for your loyalty and 5 stars rewarded to us following your recent stay at ibis London Excel Docklands. I was delighted to see that you had another great stay and we look forward to welcome you back again very shortly. Kind regards, Laura Girdauskaite More 

Bristol, England, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

nice hotel convenient to o2 arena plus emirates air travel over the thames by cable car also not far from the excel center . ie London docklands railway convenient stops at the royal Victoria dock or custom house /excel . both stops have lifts if you are disabled. or in wheelchair or prams

Was this review helpful? Yes
ibisexcel, Laura Girdauskaite, Assistant General Manager at Ibis London Excel Docklands, responded to this review

Dear Brian, Thank you so much for your feedback following your recent stay at ibis London Excel Docklands. I am delighted to see that you had a great stay with us. Entire team is looking forward to welcoming you back in a close future. Kind regards, Laura Girdauskaite More 

Hotel Review Summarization

What travelers say

  • Very good(7)
  • Rooms are clean(5)
  • City airport(5)
  • Budget hotel(3)
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