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Holiday Inn Express London-Limehouse

3.0 of 5 Hotel   |   469-475 The Highway, London E1W 3HN, England (East End / East London)
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Ranked #432 of 1,055 Hotels in London
A recent review
4 of 5 stars reviewed 3 weeks ago
Geoff J Kingston-upon-Hull, United Kingdom
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511 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I must say the holiday inn itself was ok a few things such as the reception on 1st floor is stupid you walk in and walk back out because there's just walls and a stairs??? Strange. The breakfast was well .... Holiday inn and the price was high. But was clean and staff were nice. the location on the other... More

Was this review helpful? Yes
DeepakVaid2014, Duty Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear Neil S, Thank you for taking your time to leave a comment on your recent stay in Holiday Inn Express Limehouse hotel! We value our guest's comments, I forwarded yours to the general manager. Kind regards Tibor Kurai Duty Manager More

Kingston-upon-Hull, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It was above what I expected,The usual Express hotel.but with a little newer effects. We were there for a function at Tower Hill so being only 2 stops on the Dockland railway that was a big plus.On arrival we were met by a receptionist of Indian background his ability to understand my Yorkshire accent was lacking but we got there... More

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DeepakVaid2014, Guest Services Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear Geoff J, Thank you for your time and effort taken to write this indeed thorough review. I am really sorry to read that your neighbours were very loud! Please don't hesitate to contact the reception if it happens again! Even though this is not our fault, we can still do something to make your stay more comfortable, we can... More

Warsaw, Poland
Top Contributor
66 reviews 66 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just as you expect from the chain, a clean basic hotel with no extras. Room was clean and bed comfortable. Location is just a few minutes away from some of the sights to visit, even better if your on businss with its car park and excellent links to public transport. Staff were very good

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear Tripple_Disaster, Thank you for taking the time to share your comments online. I am glad that our location was convenient for your needs and you found our rooms to be clean and comfortable. It is always hugely motivating on our end to receive positive feedback from our valued guests like you. Please see us soon if your travels bring... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

was very disappointed in this hotel.. upon arrival, the check in assistant, was lacking in any personality or enthusiasm. very much a feeling of guilt on asking any questions!!! who was doing who the favour there!!!! not too sure either, i like the 1st floor reception in this case. it's a welcome to the hotel, which is lacking considerably, not... More

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DeepakVaid2014, Deputy General Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear David S, Please accept my sincere apologies for the lapses in service during your stay. This is certainly not the standard of service that the team prides itselves on and I do apologies for this inconvenience. I am disappointed to learn about the service you received at check-in. I can fully understand your annoyance in this regard and I... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location easy to get to local places to eat and get snacks nice large rooms medium sized bathroom good slept sound nice and quiet which is surprising since on a main road next to limehouse link tunnel. Only stayed one night as was A last minute booking but smooth pleasant stay thanks

Was this review helpful? Yes
DeepakVaid2014, Guest Services Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear RahimaBuddin, Thank you for sharing your thoughts about your stay in our hotel! I am happy to read that you enjoyed your time here, and that you had a great nights sleep! I look forward welcoming you again! Kind regards Tibor Kurai Duty Manager More

Jalandhar, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we were on a family holiday and due to Wimbledon there was some shortage of rooms in Central London. Our travel agent recommended this hotel. when we reached our first expectations were not very good due to its location but very soon we discovered that it is just walking distance from station and anywhere is just 15 minutes travel by... More

Was this review helpful? Yes 1
DeepakVaid2014, Guest Services Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear Raj131313, Thank you for choosing our hotel! I am happy to read that we met your expectations, and I hope to welcome you at Wimbledon Championships 2015! Regards Tibor Kurai Guest Services Manager More

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 19, 2014

I spent an overnight stay here after a trip yo the theatre. The hotel was ideally situated next to the train station with qui access into the city. Rooms were clean and fresh and varied selection for continental breakfast in morning included in price. Reception staff were welcoming and friendly especially the fellow Scotsman who welcomed us on arrival

Was this review helpful? Yes
DeepakVaid2014, Guest Services Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear lin21, I am delighted to read your compliments about our rooms, breakfast and staff! I hope to welcome you again on your next West End show! Kind regards Tibor Kurai Guest Services Manager More

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 12, 2014

We booked this hotel as we needed to be close to the start and finish of ride london as my husband was taking part in it on the sunday , also we needed parking for the car and didnt want to pay congestion charge , this hotel ticked all the boxes. we stayed in the family room on floor 3... More

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DeepakVaid2014, Deputy General Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear Clare J, Many thanks for your generous review and awarding us 5 star rating. I am pleased to learn you had an excellent stay at our hotel. I also would like to thank you for your kind words for the team members. Trust in future too; you will continue to give us many opportunities to be of service to... More

Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 9, 2014

I really enjoyed my stay. I paid a heavily reduced rate via laterooms so even better! Staff were SO lovely and helpful. The room was extremely clean and, although quite small, perfectly lovely and tastefully decorated. Breakfast is basic but tasty! Location was perfect for me and, honestly, it only takes 20 minutes ish to get into the centre of... More

Was this review helpful? Yes
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 9, 2014

Stayed here for overnight stay , it's a clean hotel in middle of nowhere really but close enough to where we had to be. Breakfast was nice, bit of a que but plenty of tables , would stay here again if needed to . Room was ok clean quiet, not much of a view but didn't stay for that

Was this review helpful? Yes
DeepakVaid2014, Deputy General Manager at Holiday Inn Express London-Limehouse, responded to this review

Dear craigyd2013, Many thanks for writing a review for us. Your comments are very valuable to us as they help us improve on our shortcomings and provide us an opportunity to improve. I apologize for the breakfast experience that fell below your expectations. We incorporate all comments and welcome any opportunity to improve. I trust you will continue to give... More

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Additional Information about Holiday Inn Express London-Limehouse

Address: 469-475 The Highway, London E1W 3HN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London-Limehouse 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Express London-Limehouse Hotel London
Holiday Inn Express London-Limehouse England

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