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All 1,062 London hotels

Malmaison London

4.0 of 5 Hotel   |   18-21 Charterhouse Square, London ECIM 6AH, England
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Malmaison London
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Ranked #277 of 1,062 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel several years ago and my return visit brought back great memories. it's such a relaxed quiet hotel in a hectic city. the room was great with wonderful views over an ancient courtyard. I always enjoy a stay at the Mal :)

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Me and my husband stayed in this hotel for two days. We were a bit disappointed that we had two wait 20min in a queue and anyway we were treated like we are so big problem for the receptionist and if she could she would kick us out. After all of this we were into our room which was really... More

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Manchester, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mal Saturday and sunday to celebrate my husbands birthday. As this is a very intimate hotel there are only two receptionists and check in on a first come, first serve basis, however the lobby is lovely and you can relax while you wait to be checked in the rooms are very comfortable lovely beds feather pillows... More

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Been staying here on and off for 14 years and it's fallen from grace ! New manager and cook are to blame and it showed ! Terrible service awful food and poor replies from my complaints ! The group is not what it was ten years ago . Sad but true !

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I were looking forward to spending the night at Malmaison through the Sunday Night Stopover deal. We arrived for check in and were 'greeted' by a member of staff. He was Eastern European and we later found was called Len. I should really say we were almost 'shouted at' given his tone of voice. No "Welcome to... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms at this place are tiny but I think that's how all the hotel rooms are in London. The inside of the room is very nice, everything new and trendy. One thing I found really nice about the room is that on the outlets they already have USB ports, so i didn't need a foreign travel adapter to charge... More

Was this review helpful? Yes 2
Leigh-on Sea, United Kingdom
Top Contributor
76 reviews 76 reviews
52 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a Sunday night here with a special deal offering room at £50 and then need to spend £75 in the dining room during the stay. Such a comfortable bed with great decor and a large walk in shower with an enormousness shower head. The restaurant serves excellent food and the steak is so succulent and tender. It is... More

Was this review helpful? Yes 2
Luxembourg City, Luxembourg
Top Contributor
66 reviews 66 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located close to the City, with comfortable rooms. Hotel however fails in terms of ambiance- sort of confused between being a boutique hotel and a cheaper chain. This is felt in particular at reception and the restaurant.

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Isle of Man, United Kingdom
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Malmaison Hotel in London and it was a disaster. The breakfast was lovely, the staff friendly and mostly helpful but the beds were a nightmare - for me at least. I have recurring sciatica and there is nothing like a lovely, soft, comfy mattress to set off a bout of painful sciatica. After struggling through... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Malmaison london on the 25th August for 1 night.The staff were very friendly, couldn't do enough for us.We had a gorgeous room the bed was so comfortable didnt want to get out. The next morning we had a lovely continental breakfast with as much as you could eat. We had a packed day so the hotel... More

Was this review helpful? Yes 2
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Additional Information about Malmaison London

Address: 18-21 Charterhouse Square, London ECIM 6AH, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Malmaison London 4*
Number of rooms: 97
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Also Known As:
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Malmaison London England

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