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All 1,071 London hotels

Malmaison London

4.0 of 5 Hotel   |   18-21 Charterhouse Square, London ECIM 6AH, England
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Ranked #243 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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431 people have reviewed this hotel

Traveler rating
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    19
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Mal is in a quasi residential neighborhood on Charterhouse Square - one of those green gated, fenced and hedged parks that make parts of London so nice to walk around. It's near restaurants and nightlife, a short walk from great shopping and sights, and easy to catch a Taxi, although arranging a car with the front desk proved most... More

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London, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I went for dinner in stripbar & steak with one of my friend we had a fantastic meal,very friendly and attentive staff helped with reccomendation and suggestion,in particulary the waiter Andrea,he was having a perfect dishes knowledge I had one of the best experience of my life tasting the tuna tartare since that day I cannot stop to talk about... More

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Whitley Bay, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

we travelled 1st class to london as 1st was not a lot more than 2nd. taxi from kings cross to hotel . very good reception staff. up to bedroom which was superb. magnificent bathroom. an unusual little dressing room was along a little corridor. we took advantage of cocktail offer one free each. pina colada ,beautiful. by this time (2pm)... More

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Scotland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed in Malmaisons at home in Scotland, and this Mal doesn't disappoint. It's boutique like most things in London but for £258 for the night without breakfast, the price certainly isn't boutique. But the bedroom is phenomenal and we loved it. Quite quiet even at the weekend, we slept soundly in comfy luxurious beds. Wonderful shower room although the... More

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Aldershot, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband had booked a night away for an anniversary. We had booked a club mal room. We arrived early and were able to check in which was brill! The receptionist was training but was very pleasant. The room was smaller than I had anticipated. There were no dressing gowns or slippers as stated in previous reviews. The waterfall shower... More

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Copenhagen, Denmark
Top Contributor
64 reviews 64 reviews
64 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK hotel which does not stand out in any particular way. Services at the check in were good, and the room was of good quality. While staying there the internet in the rooms never worked which was annoying. Other than that - if you need to find a hotel near Charterhouse Square you might as well stay here.

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Thirsk, United Kingdom
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Malmaison for a last-minute business trip because there were no other hotels available. It was very nice and the staff were great, but I don't think it's really a place for the single traveller. The rooms are obviously geared up for couples on a romantic getaway given the stylings and furnishings. The restuarant was pretty good without... More

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Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Wow what a fantastic hotel! After doing a lot of research my boyfriend and I were really looking forward to our stay at the Malmaison, it looked great on the website and the reviews were very good. We went with high expectations and it really delivered, in fact it was better than we imagined! The room (204) was stunning, everything... More

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Paola C, Manager at Malmaison London, responded to this review

Dear Jess, Thank you for taking the time to write such a delightful review of your stay with us. We hope to welcome you back soon, any excuse! Best Wishes More

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

What a gem. Hidden away. Loved it. Boutique hotel with great atmosphere and amazing customer care. The room was plush luxury with a fab waterfall and rain shower. Well stocked minibar and espresso machine. The bed was comfy and bedding luxurious. The breakfast was fabulously delicious, pity about the tea though. Thanx for a great time.

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Paola C, Manager at Malmaison London, responded to this review

Dear Anneline, Thank you for your review following your recent stay with us. We're so pleased you enjoyed your visit and hope to welcome you back soon. Best Wishes More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was taken here for a surprise weekend for Valentine’s day back in 2013. The hotel is really cool, funky, and serene at the same time. Our room was completely covered in white muslin, a really romantic feel. Complete with chocolate covered strawberries and champagne. We stay here for 1 night. The staff were helpful and the Breakfast was delicious!... More

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Paola C, Manager at Malmaison London, responded to this review

Thank you for your review following your 2013 Valentines weekend with us. Last summer we went through a complete hotel refurbishment so I do hope you will find another opportunity to come back and stay with us to try the new London Mal. Best Wishes More

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Additional Information about Malmaison London

Also Known As:
Malmaison London Hotel
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Malmaison London England
Address: 18-21 Charterhouse Square, London ECIM 6AH, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#166 Luxury Hotel in London
#199 Romantic Hotel in London
#352 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Malmaison London 4*
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