My room is right by an outside vent that is so noisy it has kept me awake most of the night!! Will be asking for Goodnight guarantee to be implemented..posted at 05.42, when been awake most of the night! More

it have been a pleasure to be at the hotel, good attendance and situation More

Stayed here for one night in order to attend Cirque in the Royal Albert. Staff friendly and helpful, nothing was too much trouble. Rooms clean and breakfast good value for money. Many thanks. More

I stayed here with my wife for 3days between January and Februaly. We slept very well and comfortably. Good customer service and excellent bed. More

I have stayed in over 20 Premier Inn's and this one lets them down. I was on the 5th floor and had warm water at best for the entire stay. They also lock the front door from 11pm at night. The staff should have warned us about this at check in. The carpets were not vacuumed or cleaned for the... More

I stayed here with my husband and 2 boys for 5 days between Christmas and New Year. Although the room was small, it was well designed and we were able to all sleep comfortably. The breakfasts were great, although the dining room did get very crowded at peak times, with the result that queues were long and we had to... More

Excellent customer service, great food and nice room. The bathroom panels could do with a lick of paint, but for the price in the area, it was excellent. More

Stayed here as use premier inns a lot and was cheaper than £300 for a room where my works do was!! Usual premier in quality. Room I had was a good size, I no some reviews said rooms were small but my was normal size so was pleased. Clean and comfy. Staff friendly too. More

I book rooms for all of the crew I work with when working at Olympia, I usually opt for the Ibis due to the travelling distance. I stayed her with 5 crew and was really pleased with the service, the staff and for the boys the choice of beer. The bar isn't huge but you only have to go 5... More