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All 1,054 London hotels

The Columbus Hotel

3.0 of 5 Hotel   |   141 Sussex Gardens | Hyde Park, London W2 2RX, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #535 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed 1 week ago
Rousseau68
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122 reviews from our community

Traveler rating
    15
    61
    22
    14
    10
See reviews for
37
29
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

On first appearances this appeared to be a reasonable hotel, check in was efficient and friendly, the hotel was very clean and a good nights sleep was had. The problems started in the morning, mid shower the water completely stopped, we waited 15 mins to see if it would come back on, it did not so m wash had to... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was excellent and as expected from the reviews. For the price the location and standard of the hotel cannot be beaten. If you are expecting a 5 star hotel you will be disappointed, however if you want a clean room, with great staff and a perfect location to navigate London then this hotel is for you. The breakfast... More

Was this review helpful? Yes 1
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write a review concerning your recent stay in our hotel. We appreciate your kind comments towards the staff and the hotel and we hope you will come back soon. Best regards, Yenny Souto Lopez General Manager More

Tyumen, Russia
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay in this hotel. The staff was very friendly and helpful, ready to answer all my questions and provide assistance during my stay. The room is small but very clean and has got everything necessary. The breakfast was very good. Location is perfect: short walk to Hyde park and tube stations, the neighbourhood is very nice... More

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Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, On behalf of all our team I would like to thank you for your kind comments towards the hotel and the staff. It is a pleasure to hear you enjoyed your visit and we are looking forward to welcoming you again in the future. Regards, Yenny Souto López General Manager More

King's Lynn, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed her for one night, with my Husband and Grandaughter, From the moment we arrived we were made very welcome. The man on reception was very friendly and helpful. ( I should have asked his name). The room was nice and cosy, clean and quite. The continental breakfast was very good. The hotel was easy to find and was... More

Was this review helpful? Yes 1
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, I hope you and your family had a safe journey back home. We are very pleased to hear you enjoyed your stay with us while visiting London. Thank you for your kind comments towards the staff. I will kindly pass your compliments to Pedro. We are looking forward to welcoming you again in Hotel Columbus. Best regards, Yenny... More

Aviano, Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 8, 2014

This hotel was in a great location. About a five minute walk from two different tube stations. The hotel staff was very friendly and the breakfast was just right; cereal, bread, ham and cheese, juices. We were on the third floor, which being 7 months pregnant was not the most fun with no elevator. (Normally this would not bother me... More

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Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear customer, First of all, congratulations for your future baby! On behalf of all the staff I would like to thank you for your kind comments towards the personnel and the hotel. I would like to apologize for not giving you a room on the ground floor, especially when being pregnant. I suppose (since I do not know the date... More

Delray Beach, Florida
Top Contributor
117 reviews 117 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 5, 2014 via mobile

We stayed in a room in the basement. This made the room feel cramped, despite having windows. The bathroom was the smallest I have ever seen. It was difficult to close the shower door, once inside. Maybe the other rooms are different. We had the last room available. I did not feel the place to be particularly clean. Average at... More

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Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review about our hotel. Regarding your comments about the bathroom size, unfortunately there is not much we can do about it, but we will certainly have a look at the shower door to make sure it closes properly. Please note that all our rooms are cleaned and inspected by... More

Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

Very friendly and helpful staff, clean and nice rooms, cosy atmosphere and the breakfast was all that you needed; coffee, yoghurt, cereal, juice, croissant, ham and chees. I warmly recommend this hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear Sir/Madam, Thank you for taking the time to write a review about our hotel. We value your feedback. On behalf of all the team I would like to thank you for your kind comments to the staff. We hope you consider staying with us again in the near future. Best regards, Yenny Souto López General Manager More

holland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

Stayed in Columbus 3 times in the past 5 years and always enjoyed it, but on this occasion we were totally blown away with all the work done since we stayed last time in October 2013. Everything had changed, totally reformed, decorated and still spotless clean. The accommodation had been totally brought up to date and the location is excellent.... More

Was this review helpful? Yes 1
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, We are delighted to read your nice review about your recent stay in our hotel. As you mentioned in your comments, we gave Hotel Columbus a new and fresh look, always looking for our guests' satisfaction. We are glad to hear you enjoyed your stay not just because of the cleanliness and comfort of the room, but also... More

Birkirkara, Malta
1 review
5 of 5 stars Reviewed May 27, 2014

I cannot have enough praise for this hotel! I have stayed here twice in the last couple of months for a total of 5 nights and it was just what I needed. I travelled to London for studying purposes and I booked the single room which is a very small room on the top floor. The room is very small... More

Was this review helpful? Yes
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, On behalf of all the team I would like to thank you for the nice comments you wrote about our hotel and staff. It is our aim to make customers happy and it makes us proud to know we have achieved our goal. We hope you will come back again soon. Best regards, Yenny Souto Lopez General Manager More

Christchurch, Canterbury, New Zealand
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2014

We have just spent 3 nights at this hotel on our first visit to London. We found the staff (esp Pedro) to be very warm, welcoming and helpful. We enjoyed being close to Hyde Park and great transport routes. Lots of restaurants close by and we can recommend "Pride of Paddington" pub for a great meal, lovely staff and great... More

Was this review helpful? Yes
Yenny S, General Manager at The Columbus Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write a review regarding your recent stay in our hotel. We hope you consider staying with us again next time you visit London. Best regards, Yenny Souto Lopez General Manager More

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Additional Information about The Columbus Hotel

Address: 141 Sussex Gardens | Hyde Park, London W2 2RX, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Columbus Hotel 3*
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Also Known As:
Columbus Hotel London
The Columbus Hotel London, England

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