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Hotel Columbus

3.0 of 5
141 Sussex Gardens | Hyde Park, London W2 2RX, England
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Hotel Columbus
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Hotel Columbus
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166 reviews from our community

Traveler rating
    30
    85
    26
    15
    10
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54
41
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lisbon, Portugal
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We want to give a special thanks to Pedro and Vanessa for their support and dedication. They made our weekend even better by providing us a great hotel service. Adding to this , the cleaning and the hotel localization, better was impossible! We hope to return soon as possible! Francisco & Ana

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Fantastic location, great value hotel. We stayed for 1 night with 2 children in a family room. The room was lovely and clean and although the bathroom was very small, it was more than adequate. The staff were very helpful and extremely friendly. Breakfast was a great extra too!! Free wifi and we could leave our bags there all day... More 

Was this review helpful? Yes
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear guest, Thank you for reviewing our hotel after your recent stay with us. We appreciate your kind comments about the hotel and the service provided by our Staff. We are glad to know you and your family enjoyed your stay with us. We look forward to welcoming you again to Hotel Columbus next time you visit London. Best regards,... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Warm friendly welcome, clean rooms, nothing too much trouble, good breakfast - would stay again - big thank you to Pedro for his fantastic customer service ! Not far from paddington station & Hyde park, 25 min walk to Madame tassauds

Was this review helpful? Yes 1
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, Thank you for your review and for your kind compliments to Pedro. All our Staff's aim is make our guests' stay as pleasant as possible. We are looking forward to welcoming you again to Hotel Columbus. Best regards, Yenny Souto Lopez General Manager More 

Halifax
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the moment we left the hotel staff were fantastic. We arrived at 12 noon just to drop our luggage off but was informed our room 604 was ready. What a nice room it is spacious enough for myself and my 9 year old daughter...clean, fresh and lots of storage space. It has a little... More 

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Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, Thank you for taking the time to review our hotel. On behalf of my colleague Pedro, I would like to thank you for your kind compliments to him. I am happy to hear he was helpful all the time and that he treated your daughter like a princess. I am sure she is! All our Staff has been... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Wanted an affordable overnight stay near the centre. Hotel Columbus was everything we required. The staff were really polite and helpful. We had a very clean, comfortable family room with tea and coffee provided. A good continental breakfast in the morning. We were very happy with our stay and would book again if we were back in London.

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Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, We hope you had a safe journey back home after your holidays in London. Thank you for reviewing our hotel and for your nice comments. We are happy to hear you enjoyed your stay with us. We are looking forward to welcoming you again to Hotel Columbus if you decide to visit London in the future. Best regards,... More 

Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Great little find this small hotel. Not sure how we came to be in room 604 when there are only 13 rooms ! However smaller is quieter, just how we like it. Room was clean and fresh smelling, well lit and a comfortable bed. I asked for an extra duvet as I like the window open and the room unheated... More 

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Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, Thank you for taking the time to review our hotel. I would like to explain a few things regarding your comments. On one hand, the sizes of the bedrooms are very similar across the hotel. In fact, room 604 is a spacious room. On the other hand, I understand you found the bathroom quite small. As you may... More 

Fort William, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

A really good find this Hotel, small but very clean,staff glad to see you which is unusual in London,liked the breakfast which was more than adequate,room was good as a single all that I needed No 314 on top floor,some stairs which was not a problem to me but might annoy some people! Lots of Pubs and eateries in area... More 

Was this review helpful? Yes
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, We hope you had a safe journey back home. Thank you for taking the time to review our hotel and for your kind compliments towards the Staff. We are looking forward to welcoming you again to Hotel Columbus next time you visit London. Best regards, Yenny Souto Lopez General Manager More 

Lecce, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed with some friends in this hotel March 7 to 10 ... Room 104 !!! We liked it from the first moment and it was really a pleasant confirmation. Cosy, warm and very familiar with a staff always friendly and helpful. Rooms small but comfortable and ... sussex garden really a great area. Metro at few steps, stop Paddington.... More 

Was this review helpful? Yes
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear customer, Thank you for taking the time to review our hotel and for recommending us. On behalf of all the Team I would like to thank you for your kind compliments towards the Staff. We are looking forward to welcoming you again to Hotel Columbus next time you visit London. Best regards, Yenny Souto Lopez General Manager More 

Malmesbury, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this hotel for its location near Paddington station and also for its quadruple family room which had one double and two single beds perfect for my older children who were fed up sharing a double or sofa bed. On arrival we were warmly welcomed by Pedro who immediately made us feel at home and that we had chosen well.... More 

Was this review helpful? Yes
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear guest, Thank you for taking the time to review our hotel. We are glad to read that you and your family had a pleasant stay in our hotel. Thank you very much for your kind compliments to the Staff and to our Supervisor Pedro. I will kindly pass your comments onto him. We are looking forward to welcoming all... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The staff cannot be more friendly and helpful. Comfortable beds, only two blocks from Paddington Station and Hyde Park. Bathroom is a tight squeeze, but at least it's in your room and not down the hall. Great price and good breakfast provided.

Was this review helpful? Yes
Yenny S, General Manager at Hotel Columbus, responded to this review

Dear guest, We are delighted to read your review regarding your recent stay in our hotel. It is a pleasure for us to make your stay comfortable and enjoyable. Thank you very much for your kind compliments to the Staff. We are looking forward to welcoming you again to our hotel in the future. Best regards, Yenny Souto Lopez General... More 

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