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Ashley London

3.0 of 5
Hotel website
13-17 Norfolk Square | Paddington, London W2 1RU, England
Ashley London
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Ranked #777 of 1,052 Hotels in London
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Villa Park, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

We booked for the location near Paddington so we could take the Paddington Express to Heathrow. That worked great. The Hotel experience was poor. We were given a room on the 5th floor(walk up). My husband and I are in our mid 70's. We could walk with some effort due to the very narrow last floor, but could not get... More 

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San Diego, California
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Beginning of July, busy time for travelers. 99 uk pounds, about what ??.. $160 US dollars a night - too much for this 4th floor (NO elevator! - drag your bags over quite steep stairs up! - no fun...) super tiny room and super tiny bathroom; you pretty much can't turn around in that bathroom without having a door open... More 

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Nantwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an entirely pleasant stay at Ashley Hotel. The staff are friendly, the room was clean and decorated to a good standard. The bed was comfortable. The single room and en-suite are both quite small but that is not a problem for me. The inclusive continental breakfast is of good quality and range of choices. The location is great,... More 

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Minneapolis, Minnesota, Usa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 8 nights, part of package from American Airlines. Good Points: five minute walk to Paddington station, employee's were very polite and helpful, rooms were clean, plug converter and hair dryer are available. Bad points: Safe? man came into the lobby when we were checking in and asked the police be called because he was robbed at knife point.... More 

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Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel online and really had no idea what to expect. This hotel is very close to Paddington station which made it very easy to get from Heathrow airport. The staff have been very helpful and polite my whole stay. I booked a single room which was small in comparison to Australian rooms but it was clean and... More 

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Leicester
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

I was quite worried about the reviews after booking this hotel. We arrived earlier than the check-in time and was allowed to check in early. The receptionist said there was a porter who would take our cases up for us. Our room was ready except for the towel (which the maid brought to us later on that afternoon). The room... More 

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Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 20, 2015

Stayed here one night with my girlfriend. Really excellent location, short walk to Paddington station and underground, and Hyde Park. The staff when checking us in were friendly and efficient. Weren't expecting a huge room, it being in central London, but the room was basically as small as is physically possible for a room to be but still hold a... More 

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Monmouth, United Kingdom
Level Contributor
188 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed June 13, 2015

Upgraded since my last visit so some new decor and paint. Price updated too since a single room can cost us about £89 depending on season. Narrow staircases, squeaky floors in some areas. Set opposite a nice green/leafy garden with benches. Parking VERY difficult here. Can walk to the famous and historic Hyde Park from here which is a bonus... More 

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sydney
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 11, 2015

Stayed at the Ashley Hotel recently for 4 nights... We were located on first floor. Staff helpful, position great and handy to all public transport. HOWEVER, disappointing due to Very noisy timber floorboards which kept us awake each night. You can hear other guests moving around, footsteps, luggage, beds, etc; Price.. Over the top for an uncomfortable stay. Only suggest... More 

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Perth, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 3, 2015

Firstly, I've stayed in many parts of London on visits but Norfolk Square is the BEST location for a visitor in London. It's so close to Paddington Station, you have both the Tube and the Rail network at your disposal so travelling from/to/around London is a breeze. It's an easy walk from the station to the hotels located here (even... More 

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