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All 1,073 London hotels

Devonport House

4.0 of 5 Hotel   |   King William Walk | Greenwich, London SE10 9JW, England (Greenwich)
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Devonport House
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81%
Ranked #289 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Frederick M Exmouth, United Kingdom
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663 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Exmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Devonport House Hotel is a De Vere 'Venue' and is targeted at the business traveller and conference delegate. The casual holidaymaker will find comfort, space and a friendly staff at a great price if you carefully track the offers available. This hotel does not suffer the problems associated with old buildings, the rooms are light and spacious with fine... More

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England
Top Contributor
109 reviews 109 reviews
76 hotel reviews
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I don't think I've stayed in a De Vere hotel before and I found it a bit disappointing - not as "up market" as I expected. The room was a bit small and a rather odd shape but certainly adequate for one night. Staff at reception were rather variable in their knowledge and helpfulness. The bar was pleasant in the... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

As a regular hotel visitor for business I become familiar with both good and bad staff. There are a number of great employees at this hotel that make all patrons and the regulars like myself feel special even when they are under pressure. Paul the barman is one of those excellent people that cannot do enough to ensure that visitors... More

Was this review helpful? Yes 3
Cheshunt, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Really good location for the cutty sark & Greenwich park. could only get 1 of the windows open, the other one seemed to be stuck. The room was booked for 2 & housekeeping had only left 1 tea bag in the room, so had to ask for extra tea & no spare pillows to be found, so only 1 pillow... More

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Leeds, West Yorkshire, UK
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I had a couple of nights here and were pleasantly surprised. Upon arrival the reception staff were cheerful, helpful and polite. After reading some if the reviews on here saying the rooms were rather small I admit I was a bit apprehensive as to what our room would be like. I needn't have worried, whilst it wasn't... More

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Tim G, Operations Manager at Devonport House, responded to this review

Dear Stieglmeister, Thank you very much for your great post. It is nice to read when we get it right, rather then sharing if something went wrong.Our staff here are a huge asset and their"can-do"attitude is just priceless. We look forward to welcome you back soon. Kind regards, Tim Gehrke More

Devon, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A hotel with a lot of unfulfilled potential. The receptionists weren't particularly helpful upon arrival, in fact it almost appeared to be a nuisance for them that we arrived into their hotel! The room is very basic, probably akin more to a 3* hotel than a 4*. However, there was nothing to moan about with regards to the room. The... More

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Tim G, Operations Manager at Devonport House, responded to this review

Dear crispo14, Thank you very much for yur feedback. It is crucial to get the arrival right, as we clearly dide not in this case. I am sorry for the bad start in our venue. As you are aware we do have various rates and prices available all over the year. Always check on deverevenues.co.uk for the best rate. Kind... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As a surprise for my wife, I ask the hotel to recreate the wedding breakfast right down to the cupcakes used for our wedding cake. The food was fabulous, the staff were attentive. My wife and I would like to thank the staff at Devonport House for making the evening very special and memorable. All the best Nerina & Phil

Was this review helpful? Yes 1
Tim G, Operations Manager at Devonport House, responded to this review

Dear Nerina & Phil, Thank you very much for your great feedback and hopefully you will have a lot more great anniversaries. Kind regards, Tim Gehrke More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, close to the Cutty Sara, Royal Maritime Museum and Observatory. It is a close Clipper trip to the Emirates cable car and offers all the usual amenities. The only 2 issues are the excessive heat within the building, which even though you are provided with a fan the inability to open the window... More

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Tim G, Operations Manager at Devonport House, responded to this review

Dear Spanner73, Thank you very much for your review. We are looking into how to improve the breakfast service to avoid the mentiopned issue. Portion control is the key here for us. We have also spoken to the suppliers, that they have to stick to the given times for deliveries/collections to avoid further issues as highlighted. I am sorry that... More

UK
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Be warned - the beautiful picture is the FRONT of the hotel, whereas guests enter the 'tradesman's' entrance round the back! We found check-in quite confusing. It appeared that all the receptionists were trying to attend to all the guests at the same time and we were unsure exactly who was booking us in. We had booked a room through... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Devonport House is in a great location in the centre of Greenwich and it has on site parking. We have stayed before but this is the first time we have had meals as well. We had a db&b 1 night package for £109 which is good value. Free wifi which worked very well. Our room was clean and comfortable, huge... More

Was this review helpful? Yes 1
Tim G, Operations Manager at Devonport House, responded to this review

Dear Dr JaneY, Thank you very much for your detailed feedback. I have addressed this with the teams and made them aware of how much loosing focus can impact our valued guests. I am very sorry we let you down and even more so ourself as we are aiming for consistant high standards. I would like to hope we do... More

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Additional Information about Devonport House

Address: King William Walk | Greenwich, London SE10 9JW, England
Location: United Kingdom > England > London > Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Devonport House 4*
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Also Known As:
Devonport House Hotel London
Devonport Hotel London
Devonport House London, England

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#189 Business Hotel in London #200 Luxury Hotel in London #260 Romantic Hotel in London #291 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Situated on the World Heritage Site in Greenwich and steeped in naval history, Devonport House offers you the perfect way to enjoy the London buzz, without the bustle.Bedrooms: 94 en-suite, complimentary WiFi, flat screen TVs with Sky Channels, DDI Telephones, hair dryer, tea and coffee tray, iron & ironing board, full length mirror and desk space. Meeting & Syndicate Rooms: 14 meeting rooms & 9 syndicate rooms with main rooms offering natural daylight and a maximum capacity of 120 Food & Drink: Restaurant & bar, internet cafe, and a selection of hot drinks available off the coffee menu. ... more   less 
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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