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Alexandra Hotel

1 Sussex Place | Hyde Park, London W2 2RY, England
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Best prices for: 1 room 1 guest
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Alexandra Hotel
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Alexandra Hotel
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554 reviews from our community

Traveler rating
    25
    106
    207
    113
    103
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115
193
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 5 days ago NEW

The room smelled like dirt mixed with chemicals. The carpet had so much dust like it was never vacuumed. The shower had black stains. We talked to the receptionist and he was rude. He laughed. Of course we canceled the reservation. This place needs to be checked asap for the hygiene by professionals.

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Tamworth, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I arrived at the hotel after a tiresome journey to be kept waiting while the receptionist found my booking. Finally, when he found it, I discovered that my room was located in another building and I was told they I needed to walk up the road to book in. When I got to the other building (About 200 yards away)... More 

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Travelers are raving about these London hotels

ellesmere port wirral
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Just spent two nights at this hotel. Booking in was ok. The receptionist first gave me a key to a room over the road but after reading reviews I asked for a room in the main building. When we got the room it was minute....a window looking right onto a wall with a bathroom that was the smallest ive ever... More 

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

I booked the room a few weeks before as I know London will be expensive, the room was £50 for a double room, and all the reviews seemed very similar, so I was expecting an ok and out of date room. I was pleasntly surprised, the area is nice and very easy to get too, the receptionist was friendly, the... More 

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Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed March 31, 2015

I wasn't expecting anything fancy but I did not expect to be sent across the road to another building that has definitely seen better days. Thankfully we were on the ground floor as there was no lift. To say the rooms are basic is an understatement. Storage space very limited and nowhere to put toiletries. Décor very old and worn... More 

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dublin
Senior Contributor
28 reviews 28 reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 30, 2015

Location is great! Near paddington underground. That's all what I needed. Safe area. Very easy to get around. Grocery shops outside. That was a plus. Customer service was good. Rooms were ok and tidy. Good for the price you pay. Would go back.

Was this review helpful? Yes 3
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 20, 2015

Firstly location is amazing, in the centre of Paddington, where you can find nice restaurants & great pubs. Staff were... Ok. They weren't rude, but not friendly. The complementary Continental breakfast is what you expect with free breakfast, heaps of variety for continental, great to start the day with. BUT... I have never, ever been to a hotel/hostel that has... More 

Was this review helpful? Yes 4
Cardiff, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2015

Booked as part of a theatre package. Basic but clean,bathroom a little tired. Comfy bed,should have a mattress cover though. Breakfast pretty good,only criticism would be that the yogurts need to be kept chilled and not left out on the table top. Staff were helpful.

Was this review helpful? Yes 2
Central U.K.
2 reviews
1 of 5 stars Reviewed March 11, 2015

Dirtiest hotel I have ever been in.Drugs paraphinalia such as needles and burnt tin foil on wire roof area immediately outside window of room 211. Mattress cover on bed badly stained etc etc. Changed to room 230 after we complained and found mould in shower, dirty walls and filthy carpet which was stained with God knows what. We checked out... More 

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Blackburn, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2015

We were transferred here at the last minute after originally booking at The Bayswater Inn we found the night time receptionist very poor and unhelpful . We were directed to a room across the street on the 3rd floor. The stairs were narrow and steep and the room was very substandard.

Was this review helpful? Yes 2
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