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Alexandra Hotel

1 Sussex Place | Hyde Park, London W2 2RY, England
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Alexandra Hotel
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Alexandra Hotel
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535 reviews from our community

Traveler rating
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    105
    199
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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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All months
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Firstly location is amazing, in the centre of Paddington, where you can find nice restaurants & great pubs. Staff were... Ok. They weren't rude, but not friendly. The complementary Continental breakfast is what you expect with free breakfast, heaps of variety for continental, great to start the day with. BUT... I have never, ever been to a hotel/hostel that has... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked as part of a theatre package. Basic but clean,bathroom a little tired. Comfy bed,should have a mattress cover though. Breakfast pretty good,only criticism would be that the yogurts need to be kept chilled and not left out on the table top. Staff were helpful.

Was this review helpful? Yes 2
Central U.K.
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Dirtiest hotel I have ever been in.Drugs paraphinalia such as needles and burnt tin foil on wire roof area immediately outside window of room 211. Mattress cover on bed badly stained etc etc. Changed to room 230 after we complained and found mould in shower, dirty walls and filthy carpet which was stained with God knows what. We checked out... More 

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Blackburn, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were transferred here at the last minute after originally booking at The Bayswater Inn we found the night time receptionist very poor and unhelpful . We were directed to a room across the street on the 3rd floor. The stairs were narrow and steep and the room was very substandard.

Was this review helpful? Yes 2
Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

What can I say. We stayed in Room 336 and was told there was no lift on this part of the building. So we pulled our suitcase up 4 flights of stairs and found our room to be no bigger than the space under your stairs and dated like your great granny betty had had a go at decorating. We... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

For a central London hotel we were sceptical about whether such a relatively cheap hotel would match up to our expectations. We were really pleased in every respect. Position was great, our room at the top of the 'annex' was quiet, clean, comfortable and well decorated. The en suite shower room was good with masses of very hot water in... More 

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Banbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2015

My husband and I stayed at this hotel last week FREE as part of a theatre deal. We were concerned having seen the reviews on this site, so went there early before the theatre to check it out, in case we were not happy. We need not have worried. The staff were very helpful and polite. The room was clean... More 

Was this review helpful? Yes 2
london
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 13, 2015

Stayed here before all is ok , Center of london and no one troubles you it's an hotel I'd say stay at . Good price , nice polish reception gentleman and I've a great cleaning lady from South America who's very helpful if you need anything . Your 7 mins from park and location has two tubes 5 mins walk... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 13, 2015

Great location 5 minutes walk from Paddington station. Clean room. However, my room was pretty dated, worn carpet, cracked sink etc. Floorboards are very creaky so I could hear every time someone above me moved which wasn't ideal. I could also hear a lot of loud talking and music from a room close to me. Rooms are so close to... More 

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1 review
2 of 5 stars Reviewed February 10, 2015

Reception staff were simply horrid. I was put in a room next to reception where the noise from reception and dining room was unbearable. They refused to move me and were not particularly nice about it at all.

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