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Mayflower Hotel & Apartments

26 - 28 Trebovir Rd | Earls Court, London SW5 9NJ, England
Hotel amenities
Mayflower Hotel & Apartments
Best prices for: 1 room 1 guest
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Ranked #755 of 1,055 Hotels in London
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626 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a shame that reviewer a few comments down felt they had to get so personal. Having worked in hotels for a number of years I know how difficult it is to please everybody, all of the time. This hotel is fantastically located, right next door to Earls Court tube station. Yes the noise of trains might be a bit... More 

Was this review helpful? Yes 3
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear Christian T, thank you so much for the marvellous review! We really appreciate it. We are so pleased you enjoyed your stay with us - especially since you were judging from a position of some hotel experience! We are very glad you found the staff to be friendly and helpful, and that you enjoyed the room (perhaps because you... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the multiple reviews warning people off of staying in this hotel, I was extremely apprehensive about staying here. However, I have been greatly surprised. Our hotel room was extremely clean and easily fit two people. We had twin beds which were both extremely comfortable. The wifi, which is free, had a good speed most of the time and... More 

Was this review helpful? Yes 2
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear eleesang, thank you so much for your lovely review! We are terribly sorry that some of the bad reviews we received led you to feel apprehensive about your stay, but we are very glad that your fears were not realised! We are so pleased that you enjoyed your stay with us, that you slept well, found the rooms well... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After booking, and then reading some negative reviews afterwards, my girlfriend and I (early-30s) were a bit wary as to what we'd let ourselves in for. However - pleased to say - we needn't have worried. Reception staff were very polite and professional in our dealings with them, and the room (four-poster bed) was clean. The room was quite hot... More 

Was this review helpful? Yes 2
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear David M, thank you so much for taking the time to leave us a review - and such an excellent one! We are really very pleased that you and your girlfriend enjoyed your stay at the Mayflower, and were not put off by some of the negative reviews. We are very glad that you found the room to be... More 

Chichester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Rude staff! Rude manager! We stayed in a room on the ground floor which was like staying in someone's bedroom. The floor boards creaked so loudly that I was actually worried about treading carefully to not wake other guests who can hear everything though the paper thin walls. We booked through bookings.com and you think you are getting a great... More 

Was this review helpful? Yes 1
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear Bossferrs, thank you for taking the time to leave us a review. We are sorry you did not enjoy your stay at the Mayflower Hotel. We must state that, as the hotel is located in a Victorian building, there will always be structural features – such as creaking floorboards – which could only be “fixed” at the expense of,... More 

Aveiro, Portugal
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The apartments aren't located in the same building as the reception and breakfast room. This was the only thing negative about our stay. On the other hand, the staff's sympathy and the hotel's location were positive aspects that we liked very much.

Was this review helpful? Yes 1
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear Jorge A, thank you so much for taking the time to leave us a review. We are so pleased you enjoyed your stay at the Mayflower Hotel and Apartments, that you found the location convenient and the staff agreeable. We hope we will be able to welcome you back in the future. All the best. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2015

We stayed here for one night my husband & I. It is a lovely hotel. Spotlessly clean & staff were very friendly & welcoming. The Earls Court tube station is only round the corner too which made it really easy to travel around London. We stayed in an executive room which was really nice & huge comfy bed. Couldn't fault... More 

Was this review helpful? Yes 1
Barcelona, Spain
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2015

Before my trip to London this past weekend I checked the reviews about the Mayflower. Some not so nice reviews were posted but I decided to give it a go nevertheless as the price was right and the location was superb. I did spring for the suite for a few extra pounds, and it was worth every penny. I arrived... More 

Was this review helpful? Yes 1
Chicago, Illinois
1 review
3 of 5 stars Reviewed March 16, 2015

The room was the tiniest room I have ever rented but I wasn't there to hang out in my hotel. It served it's purpose; sleep, shower and a little bit of internet access. The breakfast was decent for the free price. We found plenty to enjoy. The staff was mostly nice and helpful. Location was very convenient to the tube,... More 

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 13, 2015

Do not let the official photos of this hotel deceive you, for the price you pay the rooms here are probably the worst in value compared to anywhere else I have stayed. A standard double room is way smaller in comparison to other rooms I have stayed at in the area and the executive room is just as bad in... More 

Was this review helpful? Yes
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear 300900, firstly, thank you for taking the time to leave us a review, the only way we can improve is through engaging with the feedback of our customers. We are very sorry you did not totally enjoy your stay with us at the Mayflower. Before saying anything else, we must state that no deceptive tactics are employed when photographing... More 

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 13, 2015 via mobile

Absolutely appalled at the room sizes. Paid a lot of money to be given a box! Really annoyed and reception wasn't helpful and wouldn't let us have a refund. Double room isn't big enough for 2 people. The bed fills the room.

Was this review helpful? Yes
Mayflower M, Manager at Mayflower Hotel & Apartments, responded to this review

Dear Cherise145, thank you for taking the time to leave us a review, we take our customers' feedback very seriously at the Mayflower. We apologise if your stay was marred by the size of the room. As a boutique hotel in the centre of London, we are limited by the space available to us. We aim to make each of... More 

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