Two of us booked a weekend stay here but went home early.We had been conned by the website and a glowing review from Conde Nast..The policy is to pay on check in with no chance of a refund. The room allocated was tiny,noisy and filthy.On complaining we were told that there was no other room available,but that we could "upgrade"... more

Well where shall I start, the web photos are nothing like what you are going to get. My friend and I booked a twin room and what we got was a shoe box with noise from the trains and a view of a Corination Street back yard, six inches space between the beds, a very small TV on top of... more

Do not believe the pictures. This was the worst hotel ever stayed at.. Bed springs stick out of bed and could not walk right all day. Next to train station and loud. Managment has NO concern for guest care and would not let us leave early!. Do not check in until you have seen the room!. Check for the heat... more

I was deceived into booking into the Mayflower Hotel by an outrageously flattering website and recommendation from Condé Nast. What appeared to be an excellent rate for a spacious, well equipped room was in fact a poor deal on the smallest hotel room I've ever set eyes on. The apparently slightly-below-standard-sized double bed reached from the partition separating the sink... more

A six night stay with payment in advance meant we had to stick with this very average hotel. The standard room pre booked was so small that we could not fit our luggage and the two of us in the same room so a upgrade to the 'Luxury room' was negotiated with difficulty. Cleanliness of the room and houskeeeping standards... more

This is a dirty, pretentious hotel with poor facilities and extremely rude staff. When reporting a rat in my room (quite a large one), the reception staff asked me to 'open the balcony door and let it out as there is no porter available'. No restaurant for evening meal and the furniture in the room has signs all over it... more

We had a bereavement , the Hotel took all the money for the cancelled room and then booked the room again, taking double money , and leaving a very distressed grieving wife. Their management supported this process. more

Booked a one bedroom apt. in good faith having stayed with this hotel on Trebovir Road before. On arrival, taken some distance to "newly refurbished' property with an extremely busy 3 lane road literally metres from the bedroom window. The website has flash pictures of both bathroom and kitchen, however the substance is not there with very poor/dirty/minimal cooking equipment... more

We stayed in Apartment 10 in the apartments on Warwick road. At our late arrival we were shown our apartment by a polite young man. The lobby was lovely and the receptionist informed us that there was a buffet breakfast every day until 9:30. After several steep flights of stairs we arrived. The flights of stairs did not bother us... more