Crowne Plaza London - Docklands (London, England) - Hotel Rates

Also Known As:: Crowne Plaza London - Docklands Hotel London; Crowne Plaza London - Docklands Hotel; Crowne Plaza London Docklands; Crowne Plaza London; Crowne Plaza London - Docklands England

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England

Phone Number:

Region: United Kingdom > England > London

Amenities:

Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#191 Luxury Hotels in London

#230 Family Hotels in London

#283 Business Hotels in London

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more less

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603 reviews from our community

See which rooms travelers prefer - 117 traveler tips

Jason K

London, United Kingdom

Contributor

16 reviews

16 hotel reviews

Reviews in 4 cities

12 helpful votes

“Its a twin maratathon”

Reviewed April 30, 2013

The first two things to hit us when we entered the hotel was the immense queue and smell of chlorine. The first was due to the London Marathon that weekend I can only assume the latter the nearby pool on the ground floor. I was checked in by the General Manager that day I believe, he was very friendly and... More

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See 12 more reviews by Jason K for London

Dear Reviewer Thank you for your detailed feedback about your recent stay with us. I regret that we werent able to provide you with your ideal room type request. I would also like to apologise as it seemed that the hotel happened to be fully booked during the marathon weekend and no suitable alternative was provided. I would like to... More

BeverleyDean2904

Cambridge, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Excellent Customer Service that goes the Extra Mile”

Reviewed April 29, 2013

We were staying in London for my birthday this weekend 27/28th April. We were greeted by Achraf Khouakhi who looked after us and booked us into our room. He went out of his way to make sure we had everything we needed and made us feel like we had his full attention at all times. Nothing was too much trouble... More

Dear Mrs Dean I am very happy to receive your feedback. Its great to know that you were delighted by the service provided by my team member and he went beyond your expectations. He is a valuable asset to us. I have shared your review with him. Also great to know that you found the other team members welcoming and... More

elian382

Munich, Germany

Senior Contributor

39 reviews

15 hotel reviews

Reviews in 14 cities

7 helpful votes

“Good located for the ExCeL, but average”

Reviewed April 26, 2013

It is in 5 min walking distance to the ExCeL, has rather large rooms and a complimentary minibar. Internet is rather expensive (7 GBP/Day - sometimes 2h free with limited speed), dry cleaning is pretty expensive (7 GBP/shirt). Not a bad choice if you're only there for ExCeL, otherwise I would choose something different.

See 5 more reviews by elian382 for London

Dear Reviewer Thank you for taking the time out to review about your recent stay with us. I appreciate your feedback. I have taken on board your commentsand will relay it to the relevant teams. Yes we are very conveniently located to the Excel. Also we are only a stonesthrow from the O2 ideal for when attending concerts. The hotel... More

Familydrive

Senior Reviewer

9 reviews

8 hotel reviews

Reviews in 8 cities

2 helpful votes

“Basic standard hotel”

Reviewed April 26, 2013 via mobile

First impressions are not good, as the smell of chlorine from the swimming pool ( just 20 meters from the reception desk) overwhelms everything else. The room overlooks a multi-story grey car park. I stayed for 8 nights, and breakfast did not change at all for the whole time. The check in staff were friendly, and did throw in wifi... More

Dear Reviewer Thankyou for taking time to review the Crowne Plaza Docklands. I am glad that you found our rooms comfortable and clean. I am also pleased that you found the team at front desk friendly. I will pass your compliments to them. We look forward to seeing you again soon. Best regards M Masihuddin Guest Services Manager More

avs75

Top Contributor

51 reviews

38 hotel reviews

Reviews in 31 cities

“Mixed bag”

Reviewed April 23, 2013

I'll start with the positives. -Bedroom was a decent size and well appointed. The bed linen was the usual fantastic standard that I've come to expect from Crowne Plaza. Shame about the view to a very ugly car park. -Bathroom was also good, looking very clean, plenty of supplies. -Leisure facilities were ok, all a bit cramped with a pool... More

Dear Reviewer, Thank you for your review. While I am pleased to know that you found your room comfortable I regret that on this occasion we werent able to proivde you with a view and a double room as you preferred. Please accept my apologies for it. I also regret that my colleague wasn’t able to explain you clearly about... More

StuartAinsworth

Huntingdon, United Kingdom

142 reviews

57 hotel reviews

Reviews in 58 cities

45 helpful votes

“Underwhelming”

Reviewed April 22, 2013 via mobile

Stayed for three days on business. Full of promise but unwelcoming and bland. Meals we OK but very expensive £67 for two burgers and a couple of glasses of wine. Hotel well located for excel centre and City Airport, small gym and pool easy access to DLR railway. Overall two expensive for what it offers, I will seek other similar... More

See 14 more reviews by StuartAinsworth for London

Dear Mr Ainsworth, Thank you for your review. I feel sorry that you werennt happy with our bar prices. I will pass your comments to the relevant teams. I will also have them check your original order again to ensure that there wasn’t a mischarge as the prices don't exactly match the items requested. I am grateful for your review... More

FloridaPaka

Florida

30 reviews

25 hotel reviews

Reviews in 24 cities

29 helpful votes

“We enjoyed our few nights here”

Reviewed April 21, 2013

My husband and I checked in here for a three night long weekend to attend a trade show. It was exactly what we need after several days of travel throughout the UK and a one night stay in Stockholm. The hotel is located very close to the Excel which is great if you are there for shows. It is also... More

Dear reviewer, Thank you for you recent review on tripadvisor. I am grateful for your comments. Please accept my apologies for the confusion and that my colleagues cleaning your room even when you left a Do not Disturb sign on your door. I have already shared your review with our Head Housekeepr so necessary re-training for the team can be... More

RickyGuy

Leeds, United Kingdom

7 hotel reviews

Reviews in 6 cities

“Good hotel for business travellers”

Reviewed April 19, 2013

I regularly stay at this hotel when working in London and it does cater to what a business traveller needs. The rooms are comfortable with good clean bathrooms. I have had the misfortune to get a twin room several times as the hotel is regularly full. I find this extremely frustrating but have found that, since I joined Priority Rewards,... More

See 2 more reviews by RickyGuy for London

Dear Reviewer, Thank you for your honest review of your stay at Crowne Plaza Docklands and for choosing to stay with as a regular guest. I have passed on your comments to heads of department who are reviewing the feedback especially the food and beverage department. I also want to thank you for your loyalty as a priority club member... More

Dr_Algarve

England

20 reviews

12 hotel reviews

Reviews in 11 cities

6 helpful votes

“Another fake 4 star hotel so disappointing”

Reviewed April 14, 2013

Interior to hotel was very shabby and old, was made to feel like a criminal at the check in, you have to leave a £50 pound deposit in case of breakages ? The room I was given had seen better days and the window over looked a car park and big grey depressing building. The shower was in an old... More

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See 7 more reviews by Dr_Algarve for London

Dear Reviewer, Thank you for taking time to share your feedback with us on your stay at Crowne Plaza Docklands. I am sorry that you feel this way about our hotel as well as your experience during your stay. We do ask our guests on arrival for authorisation of funds on thier bank cards upon to secure against any extras... More

DelHall

Swindon, United Kingdom

29 reviews

13 hotel reviews

4 helpful votes

“weekday business trip”

Reviewed April 13, 2013 via mobile

This is a good location for docklands area is opposite the cable car across the thames and near an interesting exhibition at the Siemens building called the Crystal. The hotel is modern and clean and the staff very friendly and helpful and I would stay again.

Dear Reviewer, It's such a joy to learn that our staff made our customers happy! Thank you for taking time to share your feedback on your recent stay at Crowne Plaza Docklands. I am very delighted that you had a great stay and look forward to staying with us again. I look forwrd to welcoming you back soon to re... More

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Crowne Plaza London - Docklands

Crowne Plaza London - Docklands

603 reviews from our community

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