Stayed here with my son and went to watch Top Gear at the Excell. No too many places to eat around here and what we did find, it was cheaper to eat in the hotel and order room service. Food was wonderful and served piping hot!! Nice comfy bed and very very clean, would use again. A1 service!
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From my arrival to leaving, the whole Crown Plaza Dockland experience was fast, efficient and very friendly. Hemank and his lady trainee were a great reception crew who selected me a fabulous room (6018) with one of the very best views of docklands and beyond. It is an extremely well appointed room with a balcony.
On check-out, Achraf efficiently provided...
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Hi,
Crowne Plaza Docklands is a very nice hotel. The staff was very friendly and the only thing that I can comment on is the toilet in the room - a couple of times water did not stop running after we flushed it and we needed the maintenance staff to fix it. Other than that it was a great location...
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Dear Reviewer,
I would like to thank you for choosing Crowne Plaza London Docklands for your recent stay and also for taking the time to leave us such positive feedback which I will ensure I pass on to the team. Our aim is to ensure that all our guests have a pleasant experience at the end of their stay.
Your...
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The hotel has lovely large rooms, with very nice bathrooms. Thought not in the heart of London, it is easily accessible via the DLR that has a stop right behind the hotel. The breakfast was very nice with a big variety to choose from. Staff was very helpful. It has a nice big indoor heated pool also. Nice place to...
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Great location for London City Airport, O2, Olympic site etc; with the ExCel and DLR on the doorstep. Rooms nice but the lighting is frustratingly poor and uncomfortable mattress. Staff helpful and friendly and a swish bar area. Great leisure facilities. Ridiculous wifi rates! Why do they try to rip off their customers this way? Main problem was the food...
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Dear Reviewer,
Thank you for taking time to send us your feedback on your recent stay which has been passed on for review at management level. We do provide every guest with a 30 minutes complimentary internet access every day and guests can also access internet via the cable connection in their rooms. However 24 hour internet access is chargeable....
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I just checked out of this hotel and had for the most part a pleasant experience. Everything was as it should be, however beware of the following.... I am a Gold Priority Club rewards member and they gave me a free drink card which was a nice touch... however make sure to get clarity on the free newspaper for PC...
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Dear Reviewer,
I am very pleased to receive such positive comment about your recent stay. Our aim is to ensure that all our guests have a pleasant experience at the end of their stay.
I also would like to apologize for the inconvenience caused you during the restaurant renovation works. We do have complimentary in-house newspaper and offer this complimentarily...
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I stayed at this hotel while working nearby. I have stayed here before so knew pretty much what to expect.
There is a car park at the rear of the hotel and there always seems plenty of spaces available. Check in was easy and with no problems.
The room I had been allocated was on the 2nd floor overlooking the...
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Dear Reviewer,
It was a pleasure to have you choose our hotel for your stay. I would also like to thank you for taking time to send us feedback on your stay.
Your comments have been taken on board. There is currently an on-going refurbishment in both the interiors and exteriors of the property.
I appreciate your concern over the...
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Chose the CP London Docklands as my partner was running the london Marathon and easy access to London Excel. We only stayed one night but what a delight, check-in was smooth and easy and were welcomed by a smiley receptionist. The room was nice and had plenty of space to wander about without bumping into beds, desks etc. Only downside...
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Dear Reviewer,
I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, also for taking the time to leave us such positive feedback which I will ensure I pass on to the team.
It makes us proud to hear that you are so happy with the service received and also especially having the best...
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Stayed at this hotel for 3 nights, as my husband was running the London Marathon. When we checked in we were given a room at the front of the hotel on the second floor. Nice room with lovely view. Only problem was there was a wedding reception on the Saturday night on first floor which we were not informed about....
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Dear Reviewer,
I would like to thank you for choosing our hotel for your recent stay and also sending us your feedback.
I would like to apologize for the inconvenience caused you during your stay as a result of the event and assure you that we do have the comfort of our guests at heart.
The hotel was unfortunately close...
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I stayed here for 2 nights with a friend as I was running the London Marathon. It was a nie hotel and well located but disappointed that there was no wifi in the rooms and in addition there was only 30 minutes free. I just expect something better at these hotels as we do pay a lot of money to...
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Dear Reviewer,
I want to thank you for your recent stay and sending your feedback. I have passed on your feedback and will be discussed at management level. We do provide every guest with a 30 minutes complimentary internet access everyday and guests can also access internet via the cable connection in their rooms.
We are in the process of...
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