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Crowne Plaza London - Docklands

#305 of 1,058 Hotels in London
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Western Gateway | Royal Victoria Dock, London E16 1AL, England
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,473 Reviews from our TripAdvisor Community

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Chester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a lovely stay at this hotel for an important birthday and really appreciated the added touches done by the hotel, which made the occasion special. We awarded it 5 stars rather than 4 because they went the extra mile but other aspects were 4 stars. Our room was large and of a good standard it was also very... More 

Helpful?
Thank John B
Newbridge, Gwent
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for a weekend mainly to see Simply Red at the O2. Easy to find, ample parking, friendly and very helpful staff. 30 min journey to Bond Street via DLR & Tube. Short journey to O2, we used DLR to Canning Town & tube to O2 very straight forward. Good restaurants in the vicinity.

Helpful?
Thank Coopy1267
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Coopy 1267, Thank you kindly for your lovely feedback. We are very happy your stay with us was excellent and you liked our friendly and helpful staff, location and accessibility. We are looking forward to welcome you back at Crowne Plaza. Kind Regards, Viktor Stepanov Guest Relations Manager More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I had a lovely time away. The staff was brilliant, the hotel room was clean and had a comfortable bed. We had a fantastic view through the window overlooking the O2 arena and the Thames. Breakfast was also good, the staff was extremely helpful. The hotel is a short distance away from the DLR station. Sadly, we... More 

Helpful?
Thank Migle Z
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Migle Z, Thank you kindly for your lovely feedback. We are very happy your stay with Crowne Plaza Docklands was excellent and you liked our staff's effort to provide the best at all times, comfortable bedrooms with a fantastic view over London Docklands, our lovely restaurant food, and our location and accessibility. It is our pleasure to know that... More 

London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Booked in here last minute after deciding to stay rather than travel home after a concert we were going to. Booked here as it comes up as close to the o2- which it is-however we didn't realise you can't walk to the o2, you have to get the tube or cable cars. Bit frustrating as you can almost touch the... More 

Helpful?
Thank Rebecca G
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Rebecca G, Thank you kindly for taking time and providing us with your lovely feedback. We are very happy your stay with us was excellent and you liked our beautiful and massive bedrooms with a lovely view over London Docklands, complimentary upgrade from the Hotel to one of our Superior bedrooms. Please be assured your compliments in regards to... More 

Dunblane, United Kingdom
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is only 10 minutes away from City Airport although you do need to change on the dlr. It is ideal if you are working with clients in East London. It is a very modern hotel with big spacious well connected rooms. It has a leisure centre that I did not use and serves a decent buffet breakfast. Quite... More 

Helpful?
Thank renniealdo
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review

Dear renniealdo, Thank you for staying at the Crowne Plaza London - Docklands and for leaving us such a wonderful review. Our hotels competitiveness is leveraged by guests like yourself that leave such honest reviews about our services. The hotels wifi is now free for use by all our guests staying with us. Please be assured that as a hotel... More 

Derby, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

What a place! From the moment we walked in we were looked after to a high standard. The front desk staff were especially polite and even gave us a free upgrade. The rooms were lovely, roomy and spotless as well as having an amazingly comfy bed and huge to! The view was stunning. Breakfast was vast and although very busy... More 

Helpful?
Thank L0uKev
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Loukev, Thank you for taking the time to write a comment about your recent stay at the Crowne Plaza London Docklands. I am glad that you enjoyed your stay with us. Thank you for highlighting the excellent customer services received. I really appreciate your comments and such a positive description of your experience, we are really proud to read... More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Crown Plaza Docklands for a 2 day residential conference. Check in/check out was very smooth and staff very helpful advising where facilities were, where our conference was being held and where bar/restaurant was. Room was very clean and spacious with a great view over the water. Had an excellent nights sleep as bed was very comfortable. Food... More 

Helpful?
Thank suzi82
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Suzi82, Thank you very much for your kind comments about your recent stay at the Crowne Plaza London Docklands. It was great to read such a positive and detailed feedback about the service and facilities. I am also very pleased to know you had an excellent night and that we meet your expectation during your stay and during your... More 

manchester
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent a week at the hotel and found it to be very comfortable, well decorated and had great staff. Very close to Royal Victoria tube station and a supermarket a couple of doors down for anything else you would want. Very nice breakfast and the bar menu was really good too. Will definitely stay here again

Helpful?
Thank Blueuk808
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for taking the time to post your review about your recent stay at the Crowne Plaza London Docklands, I am delighted to know that your overall experience was comfortable. I am glad you found the bed comfortable and clean and that we have met your expectations. I am also would like to thank you for such... More 

Norwich, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on a Saturday night as we had a gig at the o2. So this was in an ideal location. Check in was very quick. The rooms have all just been renovated so everything was to a good standard with no issues at all. Bed was very comfortable. Just a shame we never got a river view.

Helpful?
Thank TheoSox10
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear TheoSox10, Thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to post a review regarding your recent experience with us. We are delighted to learn that your stay was a great one and our location was convenient for your purposes. We are looking forward to welcoming you back again in the... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my husband came just for drinks at the bar. First of all they didn't have an Cocktail Menu. But one of the staff told us that there colleague can make amazing cocktails. So we asked the staff to call her over and informs us on what cocktails she can make? The Staff name was Rita and she greeted... More 

Helpful?
1 Thank Susan F
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Susan F, Thank you for your great feedback in regard to your recent experience with us. We are pleased to learn that you had a great time with us at the Docklands Bar & Grill. Thank you for your lovely feedback about our staff, especially Rita. I will personally share your comments with her and the rest of the... More 

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