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Crowne Plaza London - Docklands

4.0 of 5 Hotel   |   Western Gateway | Royal Victoria Dock, London E16 1AL, England (East End / East London)
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Ranked #290 of 1,065 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
HappyDaveUk UK
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1,098 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

HDUK invited to Christmas party -uh oh!! But due to past experience this time will stay over in hotel, for the night. Crowne Plaza Docklands, due to points previously amassed, this place will do...... On entrance a nice warm smiling face checked me in and said upgraded to superior room, things looking good. Room 2026, spacious, clean, overlooking river, nice.... More 

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Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this hotel is a little out of the limelight but perfect for the 02 Arena and events being held there. The staff here were fantastic. Energetic, polite, engaging and prepared to go the extra step. we stayed in a 1 bedroom suite which was incredible spacious with great coffee machine facilities. the rooms were cleaned to a great standard. our... More 

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Yeovil, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at The Crowne Plaza for one night as very near to O2 and I was seeing Michael Buble . Very comfortable rooms with added touches like a bathrobe . Breakfast was lovely , help yourself to whatever you wanted . Staff very pleasant also . Would stay again .

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London, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a 3 day weekend. Staff were brilliant, location beautiful considering so close to London, breakfast perfect. Right near Emirates Airline River Crossing for access to O2 should you need it.....Best Crowne Plaza I have stayed at, we will be back, thank you

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Dwayne73, Thank you for leaving a review regarding your recent stay at Crowne Plaza London Docklands. I'm glad you enjoyed your stay with us,. We would be more than happy to welcome you back with us on your next visit to London. Yours sincerely Terrence Faruk Guest Services Manager More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed her for a weekend in December. The hotel is ideally situated for travel to and from London City airport and London City Centre. The rooms are spacious and extremely comfortable. We ate in the Restaurant on the first evening and the food was delicious. There was a great atmosphere in the bar area and the swimming pool/spa was... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Fiona_Lain, I would like to thank you for leaving a review regarding your recent stay at Crowne Plaza Docklands. I am glad out hotel location was to your liking and that you were pleased with our room sizes. Our rooms are newly refurbished so its good to get direct feedback from our guests. I will pass on your kind... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I booked 2 rooms at the crowne plaza for my parents anniversary and the hotel staff made it extra special, we had a lovely meal in the restaurant and everyone who worked there was very friendly and helpful, could not fault it at all, we will definitely be returning again.

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mzwendel, Thank you for leaving a review concerning your recent stay. I am thrilled to hear that the amenities and little treats were well received in celebration of your parents anniversary. We always do our best to go above and beyond to make special occasions meaningful. I look forward to welcoming you back to Crowne Plaza Docklands Yours sincerely... More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is excellent in every way I am a "regular" staying with work, and although the rates are higher than my expenses allowance, I am always happy to pay the difference. I am always treated extremely well by all staff at all times, most of who remember me from previous stays. This latest stay was perfect, totally faultless, excellent.... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear dktr10, Thank you very much for your review concerning your last stay at Crowne Plaza Docklands. I'm pleased to read your comments regarding the service you receive every time you stay here. I will definitely pass on your comments to the rest of the team, especially Jorge as they will be ecstatic to hear that they have impacted your... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Great morning breakfast and close to the train station and the cable car. The front desk staff was attentive and while the bar service was slow to start we had a gentleman named Jarson that took great care of us for several of the nights we were there. I would stay there again if I had business on that side... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kevin S, Thank you for your kind words and for taking the time to leave a review. I am happy to read that you were made to feel welcome by the staff members who tended to you. I am sorry you experienced some difficulties concerning the elevators and directions to stairs, I am sorry that you were met with... More 

Aberdeen, Scotland, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here back in August for a weekend in London with my girlfriend and ended up being a lovely little stay. Was looking around for hotels and this one seemed to be on a special offer costing half the usual price (+ breakfast for only £3 pp) so thought would give it a go (+ looked like a nice area... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Tom G, I would like to firstly thank you for taking the time to leave a review about your recent stay at Crowne Plaza Docklands. I am glad you found the hotel to your liking and the location was well suited to your preference, with the cable car and DLR services. I do apologise for the confusion prior to... More 

Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My mum and I stayed at this hotel for one night as we were seeing Andrea Bocelli at the 02 Arena. This hotel was in the perfect location for the 02, and there is the Emirate cable carts right outside the door which takes you over to the 02 Arena. The hotel itself was lovely and the rooms were amazing.... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear SarahJW29, I would like to firstly thank you for taking the time to leave a review regarding your recent stay at Crowne Plaza London Docklands. I am happy to know you found the hotels position to your preference and hopefully you enjoyed the views of London from the cable cars. I am thrilled to hear that you found the... More 

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Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#15 Green Hotel in London
#191 Business Hotel in London
#199 Luxury Hotel in London
#200 Family Hotel in London
#241 Romantic Hotel in London

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