We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,064 London hotels

Crowne Plaza London - Docklands

4.0 of 5 Hotel   |   Western Gateway | Royal Victoria Dock, London E16 1AL, England (East End / East London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Crowne Plaza London - Docklands
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Crowne Plaza London - Docklands to your Saves list
Ranked #307 of 1,064 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
yunners oxfordshire
Write a Review

1,166 reviews from our community

Traveler rating
    468
    408
    164
    72
    54
See reviews for
159
370
63
360
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1166)
  • Mar-May only
    (248)
  • Jun-Aug only
    (327)
  • Sep-Nov only
    (340)
  • Dec-Feb only
    (251)
All months
oxfordshire
Contributor
20 reviews 20 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars NEW

We stayed just for the one night, having searched through many london hotels on booking,com, and found this hotel which offered 2 double beds in the room. Which was great for us travelling as a family, with an 8 year old sharing the same room, without the use of those rather uncomfortable fold out z-beds you get in most hotels.... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, Firstly I would like to thank you for choosing the Crowne Plaza London Docklands for your recent stay and for taking the time to give us such wonderful feedback about your experience. I am glad that your experience was a pleasant one and that you found our rooms very comfortable. Thank you for acknowledging many good elements about... More 

Bedford, United Kingdom
Top Contributor
253 reviews 253 reviews
73 hotel reviews
284 helpful votes 284 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

from the minute we booked in till the minute we checked out we felt as though we were valued guests. Our room was a twin with two double beds, we had requested a room in a quiet location, and we were given room 2045 in The Quiet Zone. Very nice toiletries, biscuits and chocolates on hospitality tray. Aircon/heating in room.... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Jacandhow, First of all, I would to thank you for taking the time to post your feedback and for choosing to stay at the Crowne Plaza London Docklands. It was a pleasure to read that you found our team efficient and that you felt valued and welcomed. Once again thank you for your positive moments and I look forward... More 

Surrey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a night away at the Crowne Plaza. Lovely part of London, nice and quiet but can quickly get to the centre. Lovely room and staff were very polite and positive. We had breakfast in the morning, which was lovely and the staff were very accommodating. They have a swimming pool and spa but we didn't test either... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kitty C, Thank you for taking the time to post your review about your recent stay at The Crowne Plaza London Docklands, I am delighted to know that overall you have enjoyed your stay with us. We do indeed have a great location. Once again, thank your for your positive comments and I hope to have you back as... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again, I visited this hotel for my husbands birthday.. amazing rooms, and they are still working to improve the rooms which amazes me.. how can they get any better. Front desk always helpful and polite. This hotel has become a sanctuary for me and my husband we look forward to every stay we have planned here and always leave... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Shapers2, Thank you for your review and for qualifies us as the best hotel in Docklands. I was delighted to read your positive comments about your experience at the hotel. Please be assured that all comments we receive at the hotel are shared with the team. Our efforts are always to ensure our guests are satisfied and our hotel... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed at this hotel several times now and I use it occasionally for business trips. This trip was a mixture of both business and leisure. The hotel is in a quiet location by the dock, a coupe of minutes walk from the Excel and about 30mins by DLR/tube to central London. For us this is... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Scott K, Thank you for taking the time to review your recent stay at the Crowne Plaza London Docklands. I am pleased to read that you enjoyed your experience at the hotel and have stay with us on more than one occasion. Reviews from our repeat guests, be they good or bad, help us gauge what we are doing... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wasn't staying at hotel, just popped in for breakfast. Just wanted to thank Samantha for the best service I've had in London. Super helpful, friendly and made an effort to make all the guests smile! It's very rare to witness someone so happy and professional in their job. Credit to the hotel.

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear SilverFerrari360, Thank you for taking the time to leave your comments about your recent visit to the Bar and Grill Docklands Restaurant , we greatly appreciate your feedback as it helps us to maintain our standards. I am pleased to hear that you enjoyed all aspects of your visit in particular the staff such as Samantha and look forward... More 

Oakham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Not the most convenient place if you are exploring tourist 'things' in London. Changing tubes to get there a challenge but worth it. Just round the corner from DLR station. (Plan your journey with the Transport for london website). Accomodation excellent. Generously sized twin beds. Very quiet considering how close to the air port it is. Food good (grilled goats... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear June S, Thank you for sharing your very constructive and informative feedback. I was delighted to read your positive comments about your experiences at the hotel especially around the excellent service that you encountered. Please be assured that all comments we receive at the hotel are shared with the team. Thank you for choosing the Crowne Plaza London Docklands... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, son & I are just back from an overnight stay at the Crowne Plaza, Could not fault at all. We had a room with Queen bed and the sofa bed made up for my 3 yr old. Very clean, staff all very friendly & breakfast fantastic. So very close to DLR Royal Victoria so easy access. Will be... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kelsonhous, Thank you very much for your lovely review about your recent stay at the Crowne Plaza London Docklands. It is our aim to ensure all our guests are welcomed and well looked after during their stay. I am delighted to know that you enjoyed your visit at the hotel. It is an immense pleasure to hear such kind... More 

West Drayton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

An otherwise decidedly average stay spoiled by appalling food and service in hotel restaurant. Was surprised to read on the breakfast menu that poached eggs required a 25 minute wait. Ordered anyway. The rest of the breakfast buffet was poor to say the least. Both in choice and in quality. I wouldn't say 0815 for breakfast on a Saturday was... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear M_H8816, Thank you for choosing to stay with us at the Crowne Plaza London Docklands and thank you for highlight all the aspects which you feel we have failed during your stay. I would like to express how disappointed I am to hear that your stay with us was not up to the standard that you expect form a... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were attending an exhibition at the O2 arena and looked for a hotel near that was reasonably priced and had the amenities we required. The Crowne Plaza was very conveniently located. It was just a short walk from the Royal Victoria DLR stop and although we did have to make a couple of changes at Bank... More 

Was this review helpful? Yes 3
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Ruth C , Thank you very much for your lovely review. It is our aim to ensure all our guests are welcomed and well looked after throughout their stay. Therefore, I am delighted that you enjoyed your experience at the Crowne Plaza London Docklands Hotel while you attending to the O2 exhibition. I am extremely happy to know that... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza London - Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, IHG, Orbitz, HotelTravel.com, Hotwire, Agoda, Priceline, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Crowne Plaza London - Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#17 Green Hotel in London
#174 Family Hotel in London
#203 Business Hotel in London
#204 Luxury Hotel in London
#275 Romantic Hotel in London

540 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (204)
Viewed
Dining (5)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (73)
Viewed
Bathroom (27)
Viewed
View from room (25)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (47)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (29)
Viewed
Double Full Standard Room (34)
Viewed
Junior Suite (42)
Viewed
King Accessible Room (35)
Viewed
King Superior Room (36)
Viewed
Pool (4)
Viewed
Restaurants and Bars (30)
Viewed
Standard Double Room (31)
Viewed
Superior Twin Room (37)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
View from room (2)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (3)
Viewed
Dining (3)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay