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All 1,073 London hotels

Crowne Plaza London - Docklands

4.0 of 5 Hotel   |   Western Gateway | Royal Victoria Dock, London E16 1AL, England (East End / East London)
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Ranked #241 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Harriet W Wolverhampton, United Kingdom
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1,006 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a very enjoyable stay. All staff extremely helpful and courteous, a special mention for Samantha Frederick who was delightful and went the extra mile. Excellent location for DLR and ExCel Arena.

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Sverige
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On our last trip to London we took the DLR down to Themsen at Docklands. We went in to Crowne Plaza to eat, there we met Jarson wich made our dinner superb. The food was fantastic and the service five star. It´s really great to meet this service.

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Luxembourg City, Luxembourg
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is placed just meters away from the Royal Victoria dlr station, making it easy to reach from London City airport. It also means that you can get into London in 40 mins by dlr and tube. Typical business hotel, good comfort. Reception service was really great! At the floor apparently they were renovating many rooms, as the corridor... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel located conveniently to ExCel. Close to Royal Victoria station, about 30 min to the city (Victoria Station). Two grocery stores about two min walk. Very friendly and professional staff. Fitness facilities very nice. I also enjoyed breakfast and dinner in the hotel restaurant. Nice room. Very good experience overall, will stay in this hote again.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

I Have Stayed for a short Period after returning from Business With the Family at the crown Plaza Docklands the staff and the night staff particularly Naj was very helpful for the fact they managed to keep as very Hospitalized During the stay the Kids and the family Did enjoy the short Break and stay at the Crowne Plaza we... More

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Drogheda, Ireland
Top Contributor
55 reviews 55 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotels is handy if you are going to the ExCel or Canary Wharf otherwise its a little far out from the city. However, Royal Victoria DRL station is only 2 minutes behind the hotel and is one stop up from Canning Town from which you can take the Jubilee into Baker Street in 20 mins. Its also very convenient... More

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Dudley, United Kingdom
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on business. The hotel has a good ambience, demonstrated on arrival by the friendly staff. If you are driving, the car park is very convenient and, for London, well-priced. Rooms are as you would expect, appointed to a high standard and spotless. The bar area is good for a drink, and if the weather is fine, the... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for taking efforts to post your comments and for choosing to stay at the Crowne Plaza London- Docklands for your recent stay in London. We are very happy that you enjoyed your overall stay here and we would absolutely love to have you here as our guest in the near future. Kind regards, Michelle Ramirez Guest... More

Petosky, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After two weeks of touring with lots of so so breakfasts, this place stands out. The breakfast had lots of choices and our supper was excellent. The desserts were outstanding. My husband had spiced pears with raspberry sorbet and candied pistachios. I had chocolate truffle with raspberries. The room was spacious and the mattress was very comfortable. The service in... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. I was very pleased to read that our services have met & exceeded your expectations. It will be my pleasure to share your feedback with the team specialty with Camellia who will be very happy to know that her outstanding services have helped to make your... More

Southend-on-Sea, Essex
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Welcoming reception, comfortable clean room and facilities for making tea and coffee when settled. The bathroom had lovely big fluffy towels and a plentiful supply of toiletries. Breakfast next morning was excellent with plenty of choice and well cooked, and at all times the staff were very helpful and friendly. The location was good with the cable car to the... More

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for thanking the time to share such a wonderful review and for share your experience with the Trip Adviser community. We are pleased to know that we have contributed to make this trip a wonderful one for you. We truly appreciate your comments, our prime focus is to provide efficient, warm and friendly service to all... More

Richfield, Utah
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean, but is was very small especially bu American standards! It was clean. The shower was horrible! You cant even stand in the shower because there was a part of the ceiling that came out into the shower that wouldn't allow you to stand up straight.

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza London Docklands and for share your experience with us. It is disappointing to hear that you did not enjoyed the room as the shower was faulty, I have passed this comments to the Maintenance Manager to carry on an inspection around the rooms. I also would like to... More

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Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Green Hotel in London #175 Luxury Hotel in London #186 Romantic Hotel in London #195 Family Hotel in London #199 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 
Number of rooms
210

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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