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All 1,073 London hotels

Crowne Plaza London - Docklands

4.0 of 5 Hotel   |   Western Gateway | Royal Victoria Dock, London E16 1AL, England (East End / East London)
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76%
Ranked #238 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 days ago
Chelleb1986 Hampshire
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985 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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Hampshire
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came to stay for one night on the 27th of June for my partners birthday . When we arrived we were greeted by a friendly lady on reception , we were also upgraded to a superior room as it was my partners birthday . The staff were very polite and made us feel very welcome . The hotel was... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, I’d like to thank you for choosing to stay with us at the Crowne Plaza London Docklands and for taking the time to Thank you for posting such a wonderful review! It was our pleasure to acknowledge that you had a memorable experience with us, your comments about: the room, amenities, wonderful views and the excellent service are... More

pathos
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel over last weekend (12th and 13th July). Hotel itself was very good, clean rooms, parking at the rear, decent bar (we didn't eat at the hotel) but had issues getting around. We stayed at the hotel to see Robbie Williams at the O2 arena. You can catch a cable car from 100 yards away from the... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for taking the time to write such detailed and encouraging feedback following your recent stay at the Crowne Plaza London Docklands hotel. It was truly gratifying to read your review and comments about hotel’s experience. We definitely appreciate you taking time to give us a review. We take pride ourselves in making your stay with us... More

London
Top Contributor
176 reviews 176 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

On checking in on a Saturday afternoon, we were disappointed to find that the hotel had no record from our agent of our booking. I'm still unclear whether this was the hotel or the agent's fault. The check-in person probably handled it as well as they could in the circumstances but if they could have simply explained why they needed... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, I’d like to thank you for choosing to stay with us at the Crowne Plaza London Docklands and for taking the time to post your review regarding your relaxing stay with us. We regret to hear that you experienced some difficulties upon your check-in and would like to apologise for the inconvenience this has caused you, we will... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The first thing you notice with this hotel is that it is cheap for London prices. The price doesn't mean you don't get a well appointed hotel with good facilities. The bar and restaurant attached serve reasonable food and drinks with many people leaving the O2 venturing past for a pint or two. Breakfast was good but not excellent. Good... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you so much for your kind review of our hotel. We try our very best to WOW every guest of ours with excellent customer service, on top of the wonderful rooms and amenities that we offer we are so happy that you enjoyed almost every aspect of your stay here and we would absolutely love to welcome... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Came here to stay for one night with my girlfriend, it was for her birthday. I called ahead and asked them to give us a nice view as it was her birthday. When we turned up they had upgraded us to the 6th floor with an amazing view of the docks and the O2, when we got back to the... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for sharing such kind comments about your stay at Crowne Plaza Docklands. Your compliments and positive feedback is refreshing to hear as it commends the effort put into ensuring you have a memorable time with us. Your feedback certainly reassures us that we are doing a good job. We wanted to go the extra step to... More

London, United Kingdom
Top Contributor
121 reviews 121 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night here and this hotel is simply the best for anyone wishing to attend the O2. But the hotel facilities and amenities are great. It's close to the Cable Car and also serviced by a good selection of bars. Parking is ample. The views, if you manage to get a room that looks over the Thames /... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Reviewer, I would like to thank you for taking the time to write to us and choosing the Crowne Plaza Docklands for your stay. I am very glad you tried the cable car across to the O2 and the different facilities of the hotel. I hope you had time to enjoy the spa facilities for the ultimatte relaxation. I... More

Hartlepool
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here for my cousins wedding reception. The hotel is in a nice area with a great view and scenery for wedding photos. We went upstairs for drinks and canapés which were really nice. I especially enjoyed the shot glasses of gazpacho. The room for the meal and party were nice and had plenty of space. The food was nice... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, I’m pleased to hear your cousin chose to have their wedding reception at Crowne Plaza Docklands. It’s great to learn you were looked after by our members of staff and you were welcomed in a friendly and helpful manner. Do keep us in mind for your next visit to London, alternatively if you or a friend are planning... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited London to attend a wedding. The hotel was ideally located near the docklands so w could easily cross the river to the hotel venue in Greenwich. Beautiful scenery and perfect if you want to avoid the hustle and bustle of the city. The spa was nice although a little too busy as swimming lessons were taking place. Lovely... More

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, I thank you for sharing your great experience regarding your visit here with us at the Crowne Plaza Docklands. I truly hope we exceeded your expectations; we are pleased to hear that you made use of our facilities and enjoyed our picturesque scenery. I apologise for the inconvenience at the spa, although it’s quite a popular attraction, we... More

Cheltenham
Top Contributor
77 reviews 77 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was easily accessible via the Docklands Light Railway and handy for my meetings in the City of London next day. Quick and efficient check-in process.The staff throughout the hotel were friendly and helpful. My spacious room had a great view across the Docklands area and the 02 Arena. The bed was very comfortable and I had a great... More

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, Thank you for choosing to stay at Crowne Plaza Docklands on this occasion. I am very glad we surpassed your expectations. I am pleased to learn that you enjoyed your stay and that you found it conveniently located. We strive to make a positive impression upon check in and I’m delighted you found this efficient and that our... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was a first stay at a Crowne plaza, and it was great on all levels, quick check in and check out, great attentive staff, good sized and very clean rooms, and a relaxing atmosphere, don't be put off by the location.. using the DLR, AND JUBILEE LINE you are at the centre of things, i.e. Westminster in about 25... More

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Crowne Plaza London - Docklands. I am delighted to read you enjoyed your stay with us! It is fantastic to read that you found your room to be tidy and comfortable and that you enjoyed the relaxing atmosphere that offer, as well. I am... More

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Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Green Hotel in London #166 Luxury Hotel in London #188 Business Hotel in London #189 Romantic Hotel in London #203 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 
Number of rooms
210

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