We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,065 London hotels

Crowne Plaza London - Docklands

4.0 of 5 Hotel   |   Western Gateway | Royal Victoria Dock, London E16 1AL, England (East End / East London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Crowne Plaza London - Docklands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Crowne Plaza London - Docklands to your Saves list
Ranked #297 of 1,065 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
brenda t Chester, United Kingdom
Write a Review

1,130 reviews from our community

Traveler rating
    453
    396
    161
    71
    49
See reviews for
154
353
63
353
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1130)
  • Mar-May only
    (245)
  • Jun-Aug only
    (327)
  • Sep-Nov only
    (340)
  • Dec-Feb only
    (218)
All months
Chester, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

went to visit our daughter and booked in for the weekend, lovely room great views, great breakfast accept for the orange juice which was very weak.lots to see and do great ride on the Emirates. easy access to DLR. staff at the hotel very friendly.

Was this review helpful? Yes
High Wycombe, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with friends for a concert at the O2. For this it is perfect as the Emerates cable car is outside the hotel which takes you across the river. Also close to the Excel center, you can see it from the entrance. Room was comfortable and clean as was the bathroom and generally a nice hotel to stay in.... More 

Was this review helpful? Yes
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was in London for a work conference and had a very pleasant experience at the Crowne Plaza Docklands. Smooth check-in, attentive desk staff, plenty of room amenities. Very solid breakfast and a nice gym, too! The proximity to the ExCel Center is phenomenal - it’s literally a five minute walk away. It’s a bit far from where most of... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Tim A, I thank you first of all for taking the time to give us your feedback. I am glad that you found the location convenient for your conference. To get to most locations in central London it would take 25 to 30 minutes. This is quite easily accessed via the DLR which connects to the Jubilee Line. Alternatively... More 

Spaniard in UK
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I stayed at the hotel for 10 nights for the London Boat Show. Room was fine, comfy, clean, warm etc etc. all good. However, when I checked out I realised I left my iPhone in the room. That evening I went back for it. The room hadn't been made up only the bed had been stripped. The rubbish and everything... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Convenient location for the Exhibition centre, nice rooms, free Internet, gym and pool are great. A bit pricey but good value. The restaurant has limited choices but the food is good as is the service. Particularly liked some of the small touches in the room, for example: two USB hubs for charging devices, nice biscuits to have with a selection... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Gary M, I thank you for taking the time to review your stay as I know how busy our lives can be. I will certainly pass on your positive feedback to the team. I am very glad to learn that you had such a lovely stay and it looks like you have truly enjoyed all the facilities. Please do... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

At the Crown Placa Doclands, London, the waitor Jarson is so attentive that you feel your a VIP everytime he pass you! Thats what I need after a long day work! I spend hundreds of days in hotels every year, all over the globe. I look for location to my business and the best hotel around! What make me come... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear SveinErikScheie, Thank you for taking the time to write a review about your recent stay at The Crowne Plaza London Docklands. We appreciate your comments and I will make sure to share those with the team, especially with Jarson who is mentioned in your review. I am pleased to know that you had such a fantastic experience and that... More 

Santa Eulalia
Top Contributor
146 reviews 146 reviews
24 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here to catch early morning flight from London City as very convenient. Efficient and friendly check-in and as staying with elderly relative was pleased to be given adjoining rooms, which were a good size, clean and comfortable. So far so good, but then the Room Service food was terrible: a completely inedible Club Sandwich and a cold, dry, hard... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Rory M, First of all, I would like to thank your for choosing to stay at The Crowne Plaza London Docklands and for taking the time to write such a detailed feedback about your recent visit. I am pleased to know that you found our staff friendly and efficient and our rooms clean and comfortable. I also would like... More 

Aberdeen, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

we enjoyed a three night stay in this excellent hotel......nice bedroom and bathroom (no faults)....good breakfast....very nice restaurant / bar area We used this hotel to go to the boat show at the excel (yards away) and the O2 (easy to get to by cable car or the underground within minutes) Excellent location if using London City Airport

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Lynne b, I have just had the pleasure of reading the review you left concerning your recent stay at Crowne Plaza London Docklands. I would like to thank you for taking the time to leave such a wonderful review and to share your feedback. I am glad to read that you were pleased with our bedrooms and that you... More 

Poole, United Kingdom
Top Contributor
359 reviews 359 reviews
54 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed 1 week ago

Whilst visiting Excel and staying overnight we walked to this hotel for dinner. The bar is large with a good seating area and the staff serve drinks to your table which is helpful and saves the bun fight at the bar. We then went through to the restaurant where again the staff were lovely, very friendly and nothing was too... More 

Was this review helpful? Yes
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear AngieP49, First of all, I would like to thank you for taking the time to write a review regarding your recent visit to the Docklands Bar & Grill Restaurant at the Crowne Plaza London Hotel. I am very pleased to know that you enjoyed your dinner and that you were satisfy with the food variety and service offered. Once... More 

Senior Contributor
34 reviews 34 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros 1. Amazing venue for concert in O2 2. Comfortable high end hotel room 3. USB chargers for any device in the room 4. Tesco express next door 5. Royal Victoria tube station around the corner 6. 1.5 hours in train/tube from Heathrow 7. Cable car ride from O2 - you will have to get the tube back 8. Nice... More 

Was this review helpful? Yes 1
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Rach8622, I am very happy to learn of your fantastic stay and feedback. I am very glad you managed to use all our facilities including the Emirates Cable Car across to the O2. This is a must do when coming to visit us. It is especially great to hear such nice comments about our staff members at the desk.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza London - Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, IHG, Cheap Tickets, Priceline, Despegar.com, HotelTravel.com, Agoda, Odigeo, EasyToBook and Tingo so you can book your Crowne Plaza London - Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#17 Green Hotel in London
#173 Family Hotel in London
#189 Business Hotel in London
#202 Luxury Hotel in London
#255 Romantic Hotel in London

527 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (197)
Viewed
Bathroom (27)
Viewed
Room/suite (70)
Viewed
Hotel & grounds (23)
Viewed
View from room (25)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (47)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (29)
Viewed
Double Full Standard Room (34)
Viewed
Junior Suite (42)
Viewed
King Accessible Room (35)
Viewed
King Superior Room (36)
Viewed
Pool (4)
Viewed
Restaurants and Bars (30)
Viewed
Standard Double Room (31)
Viewed
Superior Twin Room (37)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay