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Crowne Plaza London - Docklands

#301 of 1,049 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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Western Gateway | Royal Victoria Dock, London E16 1AL, England
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Crowne Plaza London - Docklands
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Ranked #301 of 1,049 Hotels in London
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed today
Elaine J Worthing, United Kingdom
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1,223 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worthing, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

I booked a one night stay for myself and my daughter as we were going to a concert at the 02 and didn't fancy the long journey home. I booked it through Last Minute.com as a secret hotel deal and was so pleased when I found out it was Crowne Plaza which had so many great positive reviews. The trip... More 

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Hunstanton, United Kingdom
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here while visiting London when a family member was competing in the the London Marathon. We ended up here after looking for a cheap deal and choosing a Secret Hotel on lastminute. We arrived before check in time and they were able to give us our room early which was fantastic, and they had a child cot ready... More 

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Melbourne, Australia
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for 4 nights attending a conference at ExCeL. So for that it is very convenient. However, catching the DLR is a chore, and the connection to The nearest station is not an easy to connect to other Tube stations. Having said that, the hotel staff and services is impeccable. I had a 6th floor room overlooking the... More 

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Berlin, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Perks: - The hotel is no more than a 5-minute walk from the major ICC convention centre - Whenever an issue arises, the staff tries to find a customer-friendly solution. Because of the issues we had (details below), the hotel refunded the room rate for the first night (unprompted). - Sound value-for-money ratio Drawbacks: - The hotel does not seem... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear RainerZitelmann, Thank you for shooing to stay with us and thank you for taking the time to share your constructive comments following your recent visit to the Crowne Plaza London Docklands. Thank you for your positive comments about the efficiency of the staffs. I also appreciate your taking the time to highlight the negative aspects you encountered during your... More 

Warrington, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel due to it's close proximity to ExCel where I was attending a conference for work. It couldn't have been closer - just a five-minute stroll up the road. I was also delighted to find a work desk in my room, which was well-appointed throughout. The bed was extremely comfortable, and the shower piping hot with excellent... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Writer_Gurl1979, Firstly I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to share such an amazing review regarding your recent experience with us. It is always much appreciated to receive feedback from our customers, but even more so when it is such a positive one. We aim... More 

london
Contributor
13 reviews 13 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Well Well Well, Mr Neville decided to bring his lovely little womaaaan to this fine hotel recently, I had a king suite booked, And boy o boy we was not disappointed, On arrival you notice there are quite a few shops near by and places to eat which is a bonus, The cable cars are just over the road which... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear nevileshelly, First and foremost I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to post this fantastic review regarding your recent experience with us. We are delighted to see that your stay and your suite exceeded your expectations. Your fresh and fun review is one of the... More 

John O'Groats, United Kingdom
Top Contributor
163 reviews 163 reviews
154 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I last stayed in this hotel about 5 years ago and, based on that visit, didn't go back! but I had business in Greenwich so i decided to stay there again. And it's a nice enough hotel. Nice rooms, a pool, well located next to the DLR and the Emirates Airline (easy to get across the river). But still there... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mr. O' Groats, Thank you for choosing to stay again at the Crowne Plaza London Docklands, and for posting a review regarding your experience with us. It is great to read that you have come back after five years, and you enjoyed your stay and the food at our restaurant. On the other hand I am very sorry to... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We were sent to this hotel from our original choice as they were overbooked, and we were visiting London for the marathon. We received a letter with all of the information about the London marathon which was a perfect start to the trip. On checkin we were greeted by the duty manager Michelle who was extremely kind and welcoming, and... More 

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Chesterfield, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel with my family for a few days from 10/4/15 Spacious room with a brilliant view of the docks Pleasant and helpful staff. I must not forget to mention the lady at the breakfast service each morning. I think her name is Samantha. She is like a ray of sunshine , I watched the way she interacted... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear ayinkusus, Firstly I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to leave such a nice review regarding your recent experience with us. It is fantastic to see that your family stay was a wonderful one, and you enjoy every aspect of our hotel, from the room... More 

Pune, India
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had planned my visit for 16 days in london and i wanted to ensure that place is at good proximity to my office and also is nice to spend my weekends. the hotel is situated at a place where most indian restaurants are near by. Within the hotel if you plan to spend your day, you got spa, swimming... More 

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DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear NitinBedi, It is fantastic to hear from a guest who has stayed with us for a substantial amount of days and has been able to sample our hospitality. I am very pleased that you managed to find a balance between work and pleasure during your stay at Crowne Plaza Docklands. The Spa facilities are indeed a very big positive... More 

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