We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Victoria Palace

3.0 of 5 60-64 Warwick Way, London SW1V 1SA, England (Formerly Hamilton House Hotel - London Victoria)
Click for phone number
Hotel website
Hotel deals
Special Offer
Save up to 22% off stays!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Victoria Palace
Professional photos View all
Browse nearby
BEST WESTERN Victoria Palace
Write a Review

854 reviews from our community

Traveler rating
    162
    382
    218
    66
    26
See reviews for
208
291
78
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (854)
  • Mar-May only
    (181)
  • Jun-Aug only
    (238)
  • Sep-Nov only
    (232)
  • Dec-Feb only
    (203)
All months
UK
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very clean. Helpful friendly staff. Bed good but asked for something to make mattress a little softer and another cover for warmth. No problem. Good location, close to small Boots and Cafes. I would happily stay there again if I needed to be in the Victoria area.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Châteauguay, Quebec, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in London in September 2014 with the kids ( now 2 adults). The room was great and the staff were smily and courteous. The location is perfect for those who like to walk to visit. 5 minute walk to metro and train stations, 10 minutes to Buckingham, etc. Rooms are standard, no extra luxury, but comfy. Around the... More

Was this review helpful? Yes
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location and walking distance to many attractions in the heart of central London Pros: -Very Close to Victoria Station (metro, trains, and buses) -Walking distance to Buckingham Palace, Westminster Abbey, London Eye, Big Ben,etc. -Quiet location considering its proximity to major streets and roads ( close to Victoria Street, Buckingham Palace Road, etc) -Victoria Place shopping mall (connects to... More

Was this review helpful? Yes
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

stayed one night after going to a show.The staff were very welcoming and helpful.The rooms were very basic but clean and comfortable.Being just a short walk from victoria station and considering the reasonable price to stay at this hotel I would not hesitate in going back there in the future.

Was this review helpful? Yes
Cleveland, Ohio
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

This was by far the most uncomfortable bed I've ever slept in. And the cleanliness left a bit to be desired. The first night there were gross stains on the towels and bath mats, and the carpet was too grimy to go barefoot on. As far as privacy was concerned, the shade on the bathroom window didn't cover the whole... More

Was this review helpful? Yes 1
Livingston, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel as a base for a stay in London for our anniversary. The hotel was clean, staff very friendly and helpful, located a short walk away from Victoria railway and bus stations with loads of good quality and reasonably priced restaurants just on the door step. Breakfast was as to be expected and... More

Was this review helpful? Yes
Leigh-on Sea, United Kingdom
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night with family to attend a wedding. Excellent service. We wanted an early check-in to enable us to change into wedding garb and hotel were very accommodating, having all 3 rooms available for us well before normal check-in time. Comfortable beds. Quiet, despite central London location. Well-priced convenient hotel.

Was this review helpful? Yes
Delta, B.C.
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family (6 adults) stayed here for 4 days this Oct. The staff were very friendly and helpful. We were in the Annex building 1/2 a block away, we had rooms on the 2nd an 3rd floors. The stairs are steep and narrow and there is no elevator, 2 of us have bad knees but we looked at this as... More

Was this review helpful? Yes
Tampa, Florida, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western in the Victoria station area is very adequate for travelers having a short stopover in London. If you are arriving from Gatwick, there is an express train that runs every 15 minutes and puts you well within walking distance to the hotel. The staff is friendly, the rooms are clean and adequate for a short stay.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Evanston,il.
Top Contributor
136 reviews 136 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked on Booking.com. The internet daily rate for the Annex Double Room was slightly higher then two years ago. We booked three rooms -#25, #26 and #27.These rooms are located in the back of the annex. For #26 and#27, there are about 25 steps-no elevator but very quite. Of the three rooms #26 was the largest with a queen... More

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Victoria Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Victoria Palace

Address: 60-64 Warwick Way, London SW1V 1SA, England (Formerly Hamilton House Hotel - London Victoria)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Victoria Palace 3*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Venere, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Victoria Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Victoria Palace Hotel London
Best Western Hotel London
Best Western London
London Best Western
BEST WESTERN Victoria Palace London, England

292 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (144)
Viewed
View from room (4)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (57)
Viewed
Bathroom (23)
Viewed
Dining (1)
Viewed
1:53
Videos (1)
Viewed
Other (37)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (149)
Viewed
Apartment Suite (65)
Viewed
Double Room (30)
Viewed
Family Room (24)
Viewed
Restaurants and Bars (14)
Viewed
The Hotel (16)
Hotels you might also like...
Check In Check Out
Price Your Stay