We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Victoria Palace

Hotel website
Hotel deals
60-64 Warwick Way, London SW1V 1SA, England (Formerly Hamilton House Hotel - London Victoria)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Victoria Palace
Professional photos View all
Browse nearby
BEST WESTERN Victoria Palace
Write a Review

986 reviews from our community

Traveler rating
    192
    442
    244
    78
    30
See reviews for
235
335
88
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (986)
  • Mar-May only
    (221)
  • Jun-Aug only
    (238)
  • Sep-Nov only
    (268)
  • Dec-Feb only
    (259)
All months
Palm Desert, California, United States
Contributor
20 reviews 20 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Was greeted by two helpful receptionists who both offered to walk my party to our room. Very fast and easy check in process. Room is simple, clean, comfortable beds, clean sheets...all contributing to an excellent stay. Just a 5 minute walk from Victoria Station. Would stay here again!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This the worst hotel stay I have ever had. I was placed in the annex building in the basement. The room is small. It is smaller than a ship cabin on a cruise. The hallways are narrow and the staff leaves the vacume cleaners in the hallway. The whole time I have been here (3 days) there has always been... More 

Was this review helpful? Yes
Bournemouth, United Kingdom
Top Contributor
93 reviews 93 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

For overnight stays we are not too fussy about ambiance etc. and go for a budget hotel with good reviews at a cheap price. We were amazed at how good this one was. A lot of recent refurbishment, I guess, and well worth the money. Staff were excellent - really friendly and helpful, and even though we were only there... More 

Was this review helpful? Yes
Thurso
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel on line as it was near Victoria Station. Just a quick walk away. We were In the annexe part but that is only less than minute from reception and a porter helped us with our bags. Delighted with location. We travelled to Gatwick and then caught the Gatwick Express to Victoria... It was on a room only... More 

Was this review helpful? Yes
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is close to Victoria Station and it was a good hub to visit London, still the room we booked was rather small and not really so inviting and rather loud as we received a room on the ground floor while we asked for a room upstairs. Still, the staff was friendly!

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got a cut rate deal which made it really attractive but wouldn't want to pay full price for the shoe box room. Noisy plumbing, no sound proofing but comfortable bed, clean and fabulous lighting (more LEDs in this one room then all other 12 hotels we stayed at in the UK put together). Would stay again if in transit... More 

Was this review helpful? Yes
Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location near Victoria station in quiet, safe street. 3rd stay in last two years; all good. New-ish bathrooms are a plus. Helpful staff and good internet, improved from last year. Good rates for London.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
The Hague, The Netherlands
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place was exactly what we needed. It was clean, comfortable and a 5 minute walk from Victoria station. The service was also very good. Not to be recommended if you want to spend all day in your hotel, but you shouldn't go to London if you want to spend all day in your hotel :). We didn't have breakfast,... More 

Was this review helpful? Yes
Pezenas, France
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent location, few minutes walking distance to Victoria station. best value for money I have found. Recent interior renovation is great improvement. Good breakfast, stable free internet throughout. Helpful and professional reception staff.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

318 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (164)
Viewed
Bathroom (27)
Viewed
Room/suite (71)
Viewed
Hotel & grounds (22)
Viewed
View from room (5)
Viewed
Dining (1)
Viewed
1:53
Videos (1)
Viewed
Other (37)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (149)
Viewed
Apartment Suite (65)
Viewed
Double Room (30)
Viewed
Family Room (24)
Viewed
Restaurants and Bars (14)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question