stayed for one night, that was one too many, reception deceptively clean and tidy. room was grubby, light bulbs not working, unable to open drawers, shower head was filthy and kept falling off, light above sink broken, toilet roll holder hanging off wall, paid cash on arrival, despite booking on line receptionist only had my first name as booking reference,... more

walking into the hotel, it seemed quite nice, the staff seemed friendly and it looked clean, then we were told that our room key was lost but to go on down (as our room was in the basement). the room itself (room 25), was sufficent, clean bedding, and towels. the bathroom was the size of a shower cubicle but all... more

Had a single night at the Grantly Hotel, Shepherds Bush. First impressions: Its an older building but looks reasonable from the outside. On entering: The reception area was clean and freshly polished. Paid cash to the bloke on reception for a 1 night stay in a single room. My room was at basement level. The room itself was small, it... more

Clean reasonably priced. Good location. Internet (wifi 3 GBP/day) friendly staff. big room (3 bed) !!! more

I would never recommend this place to anyone. They run some kind of scam with a far less pleasant hotel across the otherside of the green called The Abbey. They regularly overbook the rooms then ship the unlucky ones to this other hotel which resembles some kind of bail hostel. The Grantly itself looked nice from what we saw i.e.... more

Great little Hotel. It is a budget hotel, but I suspect one of the best value for money Hotels of its class, in London. The quad room is always going to be crowded with 4 adults in it but we managed fine - more room than I thought there would be. Hotel has been recently done up so ensuite was... more

The room and the equipment is very old and in a bad condition. The bedspread was full of small spots and dirty. I don't know what is older the room it self or the bath room. The room was not hoovered and everywhere was dust. Good was the breakfast and the equipment outside of the room, also the stuff was... more

We booked a hotel which was close to the BBC studios. When we arrived the entrance was lovely and certainly my first impresssions were good. He then took us next door to where we would be staying and my eyes filled up nearly. We walked into our room and it was terrible, it hadnt been hoovered, so we had to... more

I first stayed at this hotel in May 2002 and thought it was great value for money then being approx £60 per room per night including breakfast and parking. I was pleasantly surprised when I stayed again in February 2008 and it was still the same good value and only slightly more money. The rooms are clean and tidy, if... more