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Holiday Inn Express London - Park Royal

#314 of 1,054 Hotels in London
Certificate of Excellence
3.0 of 5
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Victoria Rd | North Acton, London W3 6UP, England
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Holiday Inn Express London - Park Royal
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1 room 1 guest
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Ranked #314 of 1,054 Hotels in London
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Anna C Barcelona, Spain
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759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Barcelona, Spain
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at Holiday Inn Express Park Royal for a couple of nights last weekend. We were pleasantly surprised with the facilities. Our room was large and seemed pretty new. We were a bit worried that it will be noisy as our room faced the tube rails, but the double window didn't let us hear a sound... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Anna C, Thank you for choosing our hotel for the romantic getaway. We are delighted to see you were pleasantly surprised with the service we delivered, and hope you had an amazing birthday, will personally thank Noelia for the great work. It is great to see our rooms exceeded your expectations and hotel's proximity worked in your favour when... More 

Bath, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned home from an enjoyable stay here. The refurbishment downstairs is complete- revealing a fabulous lounge/dining area. The breakfast buffet was very very good and included continental and cooked breakfast. They even have take out breakfast facilities for those on a tight schedule. Everything was very clean and the staff very helpful- especially Sylvia who welcomed us with a... More 

Was this review helpful? Yes 1
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Little-kimy, Wow... this is just amazing...your comment definitely put smile on my face. :) The team and I would be delighted to personally thank you for such a wonderful review. Indeed we aim to take great care of our guest and can do about everything to make sure your stay with us is comfortable. We are happy to see... More 

Hyderabad, India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is literally next to the North Acton tube station on the Central Line. Getting in and out of London is a breeze. Friendly staff, clean, decent sized rooms and a nice breakfast makes this one a winner. Shall visit again!

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Nachiket_PS, Thank you for choosing to stay with us whilst visiting London with friends. Happy to see we were able to exceed your expectations throughout your stay, being on a winning side is definitely a plus, but customer happiness always comes first to us. It is great to see hotel's proximity worked great in getting in and out of... More 

Belfast, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is only a 1 minute walk from North Acton station (Central line) and is approximately 25 minutes from Covent Garden and lots of central visitor attractions. Recently refurbished, everything is fresh and clean. The rooms are not luxurious but very clean, comfortable and quiet for a good nights sleep. Breakfast is a very relaxed affair - buffet style... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Lisa, Fabulous review... I am just so glad you have chosen to stay with us and hand the next generation express brand experience. We are happy to see you have enjoyed our breakfast and our take-away option useful. Great to see our rooms also met your expectations and we are definitely looking to upgrade them next. Your kindest words... More 

Norfolk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

I stayed here for two nights with my partner over a weekend. The main reason for our stay at this particular hotel was that it was close to Wembley as we were watching a concert on the Sunday night. Upon our arrival it was clear the hotel was under-going major refurbishment work, however I must say this was controlled in... More 

Was this review helpful? Yes 1
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Jannah49 , This is my favorite review so far... I am so pleased to see you liked our standard express brand breakfast and I would be delighted to hear your opinion on our improved continental breakfast served at the moment, as we completed our renovation. It is a great pleasure to see our team successfully met all of your... More 

Newcastle upon Tyne
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 16, 2015

This hotel is currently being refurbished but I have to say the staff were very nice and whilst reception moved during my stay they still had breakfast and the rooms were comfortable and had plenty tea and coffee and the shower had plenty of hot water. A couple of places to eat close by( that I found) on site parking... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Markchapman1, I have to say it was our pleasure having to stay with us. Your honest feedback is most welcoming and the team is happy to see they were able to make your stay more welcoming. I am delighted to see our in room amenities met your expectations and the local restaurants and nearby Westfield shopping center worked great... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 13, 2015

Went to see ed sheeran it's fault close to Wembley about 25 quid in taxi though tube us cheaper. This hotel is currently being refurbished so don't expect breakfast as they paid for our parking as a result of lack of breakfast other wise basic hotel does the job

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear michelle t, I would like to take this opportunity to thank you for choosing to stay with us whilst visiting London. Wembley stadium is just 3 miles away from us and while car is the best option to travel there, it may be pricey to travel through London. We would like to apologise for the unconformable the construction work... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2015

Despite the adequate room, good location of hotel and friendly staff - my experience is of disappointment unfortunately. The hotel ground floor is currently going through a full renovation and it's current condition can only be described as a building site... A dark area with temporary lights dangling off the ceiling, scaffolding, temporary flooring taped down, a makeshift reception 'desk',... More 

Was this review helpful? Yes 1
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear JayBee1985, I would like to take this opportunity to thank you for choosing our hotel for your family vocation. We appreciate your thorough feedback and are grateful for your understanding regarding the renovation. I cannot thank you enough for appreciating the hard for our team has done,while we worked to improve the future features and look of the hotel.... More 

Stavanger, Norway
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2015

Third time I'm staying here. Always a pleasure. Clean, comfortable rooms. Friendly staff. Short tube ride to central London, and good tube connections. Tube station is a 2 minute walk away. A few shops nearby, a 20-30 minute walk to ASDA. Would stay here again. A bargain if you get a good price!

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear MariaS, Thank you for sharing your valuable experience and rating with honest 5 stars. It is always a delight to see our guests returning and we are more than delighted to welcome you back with an open arms. :) Glad to see our hotel cleanliness and staff friendliness is being recognised and your kind words been passed on to... More 

Brussels
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2015

We stayed here two night with my parents during a recent trip to London. This was a great option for those traveling on a budget but dont want to be too far out of the city. The location is very close to a tube stop and they have parking. They hotel lobby is undergoing a huge rennovation and from what... More 

Was this review helpful? Yes
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Brussels4, It is a such pleasure to read your detail commentary about our property, Thank you for your nice comments about our teams performance that was up to your expectations, We are all super exited about our renovation that will bring a totally new look to the Holiday Inn Express Brand and not only that but a completely new... More 

Hotel Review Summarization

What travelers say

  • North Acton(33)
  • Tube station(21)
  • Central line(20)
  • Very clean(8)
  • Very good(4)
  • Rooms are clean(3)
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