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Holiday Inn Express London - Park Royal

3.0 of 5 Hotel   |   Victoria Rd | North Acton, London W3 6UP, England
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Ranked #307 of 1,064 Hotels in London
A recent review
5 of 5 stars reviewed 3 days ago
meinir Bristol, United Kingdom
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702 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Top Contributor
120 reviews 120 reviews
65 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for just 1 night but could not fault it. Staff on arrival were friendly and helpful. Public areas and bedroom were very clean. Breakfast was fine. It is a bit outside city centre but the underground stop is could of minutes behind hotel and the underground trains were frequent. The free wifi was good.

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Meinir, Thank you for rating us 5 out of 5. I am delighted to see that the team has met your expectations and I definitely will share your kind review with the rest of the team. Once again thank you so much for your positive feedback and we are looking forward to welcome you back. Best Regards, Silvija and... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

For the price we paid we had a good room with double bed and sofa bed for £80. Loved the feature in the bathroom where the door can be used as the main door to the bathroom or to make the bathroom into a separate toilet and showering area - very clever design. The staff were very professional and helpful... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Michaelsrestaurant, Thank you for scoring us with 5 stars, we are grateful to see that our service provided was up to your expectations. Although, we are sorry to see that our hotel did not had the desired bacon, unfortunately it is not part of the Holiday Inn Express brand. I would however, suggest you to try Holiday Inn, a... More 

Kerry
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a stay in this hotel. It didn't disappoint. The location is ideal, 1 minute walk from the tube! The staff are all lovely, in particular the reception staff were really nice to deal with. Breakfast was great. Staff were really efficient and continuously stocked up the buffet. There is free WiFi throughout the hotel and the room... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear OrlaithMH, Thank you very much for giving us 5 out of 5 stars. I can see that our location served you well, and the team is thrilled to see that we were up to your expectations. Thank you so much for sharing your experience with us and we are looking forward to your next trip to glamorous London. Best... More 

Leicester, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express is what it is. But there are some that try to make the welcome better. Stand up Holiday Inn Express Park Royal! Very friendly staff and even a handwritten welcome on the mirror in the bedroom. Different but welcome. Not the classiest area of London, but a good rate for the night in a clean, modern and... More 

Was this review helpful? Yes
RobertDinu, Guest Relations Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Ralph T, Thank you for choosing to stay with us. We are delighted to see that we were able to provide you an exceptional service that made you feel welcomed. Thank you for taking few minutes to share this lovely experience with the rest of the world. Kindest Regards, Silvija and The Park Royal Team More 

Holland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Although we paid cash in advance we had to give a £60,- cash deposit before checking in at our arrival!!!! Lots of money when you planned to go shopping!!!!!! When checking out we had to beg to get our cash deposit back, they weren't too happy about it, us asking for our money back! Breakfast in the hotel lobby wasn't... More 

Was this review helpful? Yes
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear josiefromholland, It was a pleasure to have you as our guest on your last city trip to London, we hope that the glamorous city was up to your expectations and convinced you to come back in the near future as it is plenty more to see. We have made note of your breakfast comment and we are happy to... More 

Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a brief stay here on a Friday for 1 night. The hotel has about 15 car parking spaces and I got the last one which was lucky, so good start to a short stay. We arrived about 7pm so I guess if you're a late arrival spaces are unlikely to be available. The room was small as expected but... More 

Was this review helpful? Yes 1
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear BCH_10, We have received your feedback with great pleasure and we are thankful for reviewing us with 5 start quality of service, With regards to the parking facility we always strive to accommodate all our guests, not afraid to admit that on multiple occasions we double park and we have very understanding customers who knows that the hotel could... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

Good hotel with great service. Breakfast ok but typical express style so not hotels fault. Great staff and good location . Paid £85 for a family room with breakfast . No restaurant in area so if you are there for a few nights it might be tricky as hotel don't serve food but would stay again

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear fussytravll, Thank you for choosing to stay with us while visiting London, I am happy to see that our Express brand served you well, the breakfast is something that the brand team is looking to revamp in the future but is nothing set in stone yet, however there is an amazing breakfast choice at the Holiday Inn full service... More 

HK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 4, 2015

Hotel rate is high in London so this hotel is good for budget traveller with need for a good sleep and comfortable facilities. Room is clean and comfortable, service is good and staff is friendly. Breakfast is included which is a good deal since food is not cheap in London. Hopefully they can provide free flow of water or drink... More 

Was this review helpful? Yes
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear pplovediving, It was a pleasure to accommodate you in our hotel, we thank you for your 5 star review and appreciate the offer you took to make it as detailed as possible, we know that future customers will appreciate the information you provided. We are surprised about the comment with free flow water during the day, well we have... More 

Sheffield, United Kingdom
Top Contributor
95 reviews 95 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 1, 2015

The hotel is only 2 minutes walk from North Acton tube station ( up the ramp to the right and left at the road ) .from the moment we checked in the staff were friendly and unable to do enough for you .we stayed in room 112 overlooking the tube track but never heard a sound over the 2 nights... More 

Was this review helpful? Yes
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear adrian b, Thank you for staying in our hotel, We are pleased to see that you enjoyed your stay, our maintenance manager has replaced the entire shower mechanism and the pressure is now back to normal in the room specified, without customers like you we will never be able to know any maintenance faults that we might have despite... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 23, 2014

As an out of London hotel booked online and got good deal. Is next door to tube, and easy access to M1, had parking round back for £10 per night so that was a plus. Rooms clean modern and comfortable. Needed more on tea tray such as biscuits but otherwise ok. Breakfast was ok not good just ok. Best thing... More 

Was this review helpful? Yes 1
RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Mark_and_jayn, Thank you for choosing to stay in our hotel while in the area, It seems that our location worked well for you , as extra information for our future customers I would like to add that we are located in Zone 2 and 18 minutes away from Oxford Circus as well easy access to the motorway. We are... More 

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Additional Information about Holiday Inn Express London - Park Royal

Address: Victoria Rd | North Acton, London W3 6UP, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London - Park Royal 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Express London-Park Royal Hotel London
Holiday Inn London
Holiday Inn Express London - Park Royal England
Hotel Style:
#236 Romantic Hotel in London
#259 Business Hotel in London
#282 Family Hotel in London

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