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Holiday Inn Express London - Park Royal

3.0 of 5 Hotel   |   Victoria Rd | North Acton, London W3 6UP, England
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Ranked #298 of 1,055 Hotels in London
A recent review
4 of 5 stars reviewed 6 days ago
KevinC0080 Derby, United Kingdom
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660 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night on business - very convenient for the tube and the room was excellent - roomy, very clean and comfortable. The reception staff were very good. The only thing that let this hotel down was the poor standard of breakfast - very little choice, buffet style and the "hot" food choices there were were almost stone cold. A... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Kevinc0080 Thank you so much for taking the time to write this review following your stay at Holiday Inn Express London Park Royal. I'm happy that you found your room and the service at our front desk to be favourable. I have noted your comments regarding the breakfast offering and I fully appreciate you opinion. The breakfast at Holiday... More

West Hartford, Connecticut
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We usually prefer other IHG Hotels that aren't H.I. Express but this one was really a keeper. Economical, of course, but also very clean, comfortable and well located near a train station in a quiet, part of town. The staff couldn't have been more helpful and the breakfast was adequate. One suggestion to this and all other H.I. Express hotels:... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Gbrenson Thank you for taking the time out to review your stay with us. I'm delighted that you are loyal to our hotel's and even more delighted that we have managed to convince you to use Holiday Inn Express. We're passionate about our brand and I'm glad that this shone through. I have noted you comments regarding rubber shower... More

Mechanicsville, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My daughter and I went for a week to tour London and stayed here. We couldn't have picked a better location to be during our stay. The room was very comfortable, the staff were truly friendly and helpful, and the breakfast was what we needed to get going everyday. I couldn't beleive it when we got off the train from... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear CarolLS335 Thank you for your kind words - we are so delighted that the hotel ticked so many boxes for you whilst you were visiting our wonderful city. You are right that the is conveniently located close to North Acton tube and with easy reach to the city centre of London. I will share these words with the team!... More

Exeter
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

A nice holiday inn express right next to the tube station. There is also a Tesco Express next door. Helpful staff and a decent breakfast. Good value for money. We stayed here for three nights whilst visiting the Proms and would use again on our next visit to London.

Was this review helpful? Yes
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Deborah B Thank you very much for this review. We really pleased that you stay was comfortable and that you will use Park Royal as your base the next time you are visiting the capital. We really appreciate your words and we very much look forward to welcoming you back in the near future :) Warm thanks, Damien Le-Hoste... More

West Yorkshire, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a few days recently at the Holiday Inn Express, Acton. The hotel is very clean and tidy, rooms spacious and very well kept. Good quality shore, choice of soft/firm pillows and the room I had came with a small but functional working area and sofa. The hotel staff were all very friendly, check-in was quick and simple and... More

Was this review helpful? Yes 1
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Zhupah It sounds like you made the most of your stay with us - Shepherds Bush is A really cool place to go and eat/drink and less then 10 minutes away ;) Its great that even though you were on a business trip you managed to get around. I hope that you choose to stay with us on your... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the HIE London Park Royal at the start of September 2014. At this time, London hotels were getting quite expensive, so we decided on this hotel which is very close to the tube (Central line) but a little further out (zone 2/3 boundary). The staff were very good - their room suggestion was very helpful. Pros: 1.... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Vincent C Thanks for taking time to write this review following your experience with us. It's an interesting point about the tube not having step-free facilities: The station is actually going through a regeneration in the coming year and this issue has been worked into the redevelopment - that a-side we're so happy that the Pro's certainly out-weigh the... More

Newquay, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to work at the Soundhouse in North Acton recently and, as I live in Cornwall, I needed accommodation nearby. This place was perfect. Okay, it is a Holiday Inn Express, but it was comfortable and clean and all the staff were extremely friendly and helpful. We paid around £121 per night which, shared between two of us, made... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Ken H Thank you for this epicly long review! I love reading long reviews especially when they're as complimentary as this - Sincere thanks for your generous review and also for being so detailed in you comments. I have been at this hotel for 7 months and I have to agree with you, we have all the necessities at... More

Lockerbie, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just stayed here for two days whilst going to see Kate Bush at the Hammersmith Apollo. We arrived into Euston and the taxi took over 45 mins to get to the hotel as the driver didn't know the way. However, 2 mins on the Victoria line and 20 mins on the Central line would have got us straight there... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Cernunnos_12 Thank you, Thank you, Thank you!! for this fabulous review... Behind the scenes much work is put into delivering this customer service and the team are really engaged with getting it right. Our Deputy GM works really hard at championing the positive culture so we are really delighted that you have experience this. Thank you so much and... More

Kendal, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a great little hotel for exploring London.. 1 min to tube station... really clean, welcoming and cheap. Bed was really sumptuous! Can't fault it! I've stayed in some really awful hotels in London over the years... This one is brilliant and it's about 1/3 of the price of most. Nothing to do in the area, but when you... More

Was this review helpful? Yes 1
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Paul S I want to extend a warm thanks to you for your flattering comments following your stay at our hotel. Its really gratifying that we managed to tick so many boxes verses some of the not so favourable hotel experiences that you have had in the capital. I hope we have the pleasure of welcoming you back to... More

Dubai
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is how you treat your guests!! The customer service at this hotel is outstanding and the staff should be very proud of their contribution to the guests overall enjoyment of this hotel. The only drawback for me is that the hotel is a wee bit outside the central London zone that I normally prefer but have to say that... More

Was this review helpful? Yes 2
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

YabbaDabba has spoken!! Thank you so much for this review - I'm so pleased, no, extremely delighted that you had a great stay and that you have taken the time to share this experience with the wider audience. We go to great pains to deliver what you have experienced and we genuinely care and listen. I'm particularly pleased that you... More

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Additional Information about Holiday Inn Express London - Park Royal

Address: Victoria Rd | North Acton, London W3 6UP, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London - Park Royal 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Express London-Park Royal Hotel London
Holiday Inn London
Holiday Inn Express London - Park Royal England

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