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Holiday Inn Express London - Park Royal

3.0 of 5 Hotel   |   Victoria Rd | North Acton, London W3 6UP, England
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Ranked #302 of 1,063 Hotels in London
A recent review
4 of 5 stars reviewed 5 days ago
audman Halesowen West Midlands
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666 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halesowen West Midlands
Contributor
14 reviews 14 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Easy to book on line.Prices very reasonable compared to City Centre.The sat-nav found it without difficulty.It really is only a very few minutes walk to North Acton tube station, giving quick and easy access to all parts of London.The reception staff are all pleasant and helpful.The room was clean and had everything we needed for a few days stay.

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear audman, Thank you for stopping in our hotel on your last trip to London, it is nothing more rewarding for us than to see customers like you coming back to our profile and sharing their experience, this is what helps us become better and better every day I have shared your comments with the team who are very thankful... More

San Diego
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first time visiting the U.K and we chose this hotel because of the location. Getting Here from Heathrow: You can take the Heathrow Connect (Train) to the Ealing Broadway stop and jump on the Central line from there to the North Acton station which is right behind the hotel. This makes it convenient to just jump on the Central... More

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear LeonardoSD, Thank you for sharing your experience with the entire world, I am sure that many of our future customers will find useful details in your comment, The team recognized you immediately while mentioning about your feedback and we are thrilled to hear from you again and more important that we were all up to your expectations We hope... More

Rhyl, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Very close to the tube station but still had a quiet night's stay. friendly staff and decent rooms. price was reasonable. Location is the best bit. opposite a tesco express and domino's pizza Only negative point was breakfast which is included but just is not good enough. sausages were best avoided! I would revisit this hotel and have done so... More

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear nibuthomas, Thank you for choosing to stay in our hotel, it seems that our location was a good choice for you, Thank you for taking a moment to praise our team and speak about our room size being quite good compare to other London hotels We have taken your feedback on board about breakfast sausages and passed this on... More

wolverhampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just arrived home from here, hotel had ! Good appearance, staff were polite and friendly. After check in we had "free wifi" which was for 24 hours although it doesn't advertise that when you book. Upon entering our room we saw a piece of the tv stand had been broken off the front (I took a photo) and the room... More

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear scott89, Thank you very much for letting us know about your experience in our hotel, It is clear to me that we were not up to your expectations in terms of quality and i am really sorry to see that we have let you down on this occasion, i can promise you that this is not a normal occurrence... More

Olympia, Washington
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this very last minute after arriving in London. Near the end of the tube line and easily accessible from the North Acton tube station. Very bright and cheery reception area and warm and friendly staff. Room was bright (after we figured out how to turn the lights on (put card key in device)) and spacious enough to move around... More

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear mmbell, Thank you for taking time to write back to us, We love to see that your experience was good and that the team satisfied all your requests, I am very grateful to you for recognizing the hard work of the team, nothing it to much trouble for us, printing the boarding passes are a dilly routine and please... More

Hong Kong, China
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right next to the Tube Station, relatively quiet outdoors, best if you are planning to spend your entire day outside the day. Breakfast and Wifi Internet are free. Decent Spread of Breakfast. I like the basic amenities and the cost which is value for money in London. Truly Express style

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RobertDinu, Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear AmritB, Thank you for choosing to stay with us while visiting London, It is great to see that you have taken moments of your time to share your experience with our future customers, We aim to provide the same level of service on every occasion and we definitely be looking forward to your next visit Kindest Regards Robert and... More

Derby, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night on business - very convenient for the tube and the room was excellent - roomy, very clean and comfortable. The reception staff were very good. The only thing that let this hotel down was the poor standard of breakfast - very little choice, buffet style and the "hot" food choices there were were almost stone cold. A... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Kevinc0080 Thank you so much for taking the time to write this review following your stay at Holiday Inn Express London Park Royal. I'm happy that you found your room and the service at our front desk to be favourable. I have noted your comments regarding the breakfast offering and I fully appreciate you opinion. The breakfast at Holiday... More

West Hartford, Connecticut
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We usually prefer other IHG Hotels that aren't H.I. Express but this one was really a keeper. Economical, of course, but also very clean, comfortable and well located near a train station in a quiet, part of town. The staff couldn't have been more helpful and the breakfast was adequate. One suggestion to this and all other H.I. Express hotels:... More

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RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Gbrenson Thank you for taking the time out to review your stay with us. I'm delighted that you are loyal to our hotel's and even more delighted that we have managed to convince you to use Holiday Inn Express. We're passionate about our brand and I'm glad that this shone through. I have noted you comments regarding rubber shower... More

Mechanicsville, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I went for a week to tour London and stayed here. We couldn't have picked a better location to be during our stay. The room was very comfortable, the staff were truly friendly and helpful, and the breakfast was what we needed to get going everyday. I couldn't beleive it when we got off the train from... More

Was this review helpful? Yes
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear CarolLS335 Thank you for your kind words - we are so delighted that the hotel ticked so many boxes for you whilst you were visiting our wonderful city. You are right that the is conveniently located close to North Acton tube and with easy reach to the city centre of London. I will share these words with the team!... More

Exeter
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A nice holiday inn express right next to the tube station. There is also a Tesco Express next door. Helpful staff and a decent breakfast. Good value for money. We stayed here for three nights whilst visiting the Proms and would use again on our next visit to London.

Was this review helpful? Yes
RobertDinu, General Manager at Holiday Inn Express London - Park Royal, responded to this review

Dear Deborah B Thank you very much for this review. We really pleased that you stay was comfortable and that you will use Park Royal as your base the next time you are visiting the capital. We really appreciate your words and we very much look forward to welcoming you back in the near future :) Warm thanks, Damien Le-Hoste... More

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Additional Information about Holiday Inn Express London - Park Royal

Address: Victoria Rd | North Acton, London W3 6UP, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London - Park Royal 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Express London-Park Royal Hotel London
Holiday Inn London
Holiday Inn Express London - Park Royal England

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