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All 1,071 London hotels

Abbey Court Hyde Park

3.0 of 5 Hotel   |   168-172 Sussex Gardens | Hyde Park, London W2 1TP, England (Bayswater / Notting Hill / Lancaster Gate )
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Abbey Court Hyde Park

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Ranked #654 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed 1 week ago
Andy001z Wales
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256 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wales
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Well in my last review I said we would use it again and we have. This time I booked for early for an Easter break (4 nights) staying in the Aspen Apartment (Room 505). While this apartment has not had the advantage of the re-fresh, it is still in good nick and general upkeep and finish was nice. The first... More

Was this review helpful? Yes
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear Guest, We appreciate you honest well written review and are pleased to having you staying with us. Desejo De Brazil is our newly opened restaurant which we are delighted to represent and cause of well preparation we decided to move breakfast room, our aim is to please our guests and make sure they enjoy their stay with us therefore... More

N-U-L
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I recently booked to stay in a triple room for myself and two friends in the Abbey Court Hotel. Having stayed on Saturday evening I feel the need to express my disappointment at the standard of the accommodation we were given. We were given room 514 which was not actually in the Abbey Court Hotel but in the Aspen Apartments.... More

Was this review helpful? Yes 1
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear Guest, Thank you for leaving a review on TripAdvisor. We are sorry you did not have a pleasant experience . As the hotel was fully booked, we upgraded you at the same rate to a another building in our group, Aspen Apartments. Due to the timing of the complaint there was no maintenance personnel present to assist in fixing... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 1, 2014

Bitterly disappointing. This is the third time I've stayed here, and each time has been worse than the last. It started badly, with me having to rebook my reservation after it was mistakenly cancelled at their end. I would have happily accepted this, only I was never apologised to - just abruptly informed over the phone that I would have... More

Was this review helpful? Yes 1
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear Guest, Thank you for your comments, we work very hard to ensure our guests have a comfortable stay. Our staff accommodated your requests to change rooms. We provide guests with ample opportunities to provide feedback on facilities and give us a chance to correct things if we have overlooked facilities, if you do not do this during your stay... More

Exeter, United Kingdom
Top Contributor
70 reviews 70 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 24, 2014

We stay here while we went sightseeing in London. Great safe base and minutes from Paddington main line station and tube. Rooms were clean but small. Hotel was smart out front. However when we booked over the phone I requested that we had breakfast - when arriving for breakfast the lady informed us it was not included in our stay.... More

Was this review helpful? Yes 2
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear Guest, Thank you for your review. We have checked the details of this incident and you had enquired about breakfast when you made the booking, but in fact you only paid for the room. We apologise for any inconvenience caused by the confusion but do require guests to pay in advance for breakfast. Our guests appreciate the convenience and... More

Burton on Trent
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2014

I got 2 nights at this hotel through a livingsocial deal which meant the price I paid was a little lower than normal rates. The room was fairly small but cosy. There was a large window which drenched the room with light which I thought was a lovely feature. The buffet breakfast was also very nice. Location wise the hotel... More

Was this review helpful? Yes 2
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear guest, We are happy that you enjoyed your stay in our hotel and that you wrote a review. We appreciate it. Wishing you a very nice day and looking forward to welcoming you again in a near future. Kind regards, Abbeycourt &Westpoint Hotel More

little clacton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2013

Had a lovely few nights at the Abbey Court hotel. I was a little worried by some of the reviews but I have to say it was clean, the staff were friendly, it was ideally located for our trip to winter wonderland and for the cost were were more than happy. The only little drawback was that the bathroom was... More

Was this review helpful? Yes
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear guest, We appreciate your review and looking forward to welcoming you again in a near future. Wishing you a great day Best regards, Abbey court & WestPoint Hotel More

Castelo Branco, Portugal
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2013

Abbey hotel is Well located, all places are very clean and crews were very professional with a peasant attitude. WE were previously informed that Breakfast was not included, we took the decision to pay it separately and was a fair one and the dinning facility is very appropriate.. Some rooms are really small however we were aware of that.

Was this review helpful? Yes 1
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear Guest, We are happy to hear that you enjoyed stay in our hotel. Your positive review persuades us to provide service even better. Thank you for your feedback and we are looking to see you again in a near future. Best regards, Abbey Court Hotel More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013 via mobile

This hotel is located in Central London, 1km about away from Oxford Street! It is probably the cleanest hotel i have ever visited in the UK! Everyday, your room is cleaned up! The staff is very polite and always happy to assist you on anything you may require! Even if you need a taxi they can call up for you... More

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AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear guest, Thank you for posting a positive and great review, we are happy that you enjoyed your stay. Looking forward to welcoming you again in a near future. Best regards, Westpoint & Abbeycourthotel More

Berlin, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2013

I come to London every 3 months for work and have been staying at Abbeycourt for the last three years. It's a great place, great location. Very helpful staff, there are usually new faces when I come but they are always welcoming and friendly. Lots of changes in the last year including a new breakfast which is great and better... More

Was this review helpful? Yes 2
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear guest, Loads of guests are staying here for work and the Wi-Fi connection is at its strongest. Thank you for writing a review and it is a pleasure for reception team to help out at any time. Looking forward to welcoming you again Kind regards, Abbey court & WestPoint Hotel More

Sydney
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2013

I had two nights here, and found the staff to be very helpful and friendly. The location was fantastic, close to two tube stations, and with some really good cafes and restaurants in London Street and around Paddington station. The room was spotless, my bed was comfortable and I had lovely hot water for the shower. I had one buffet... More

Was this review helpful? Yes 1
AbbeyCourtHotel, Guest Relations Manager at Abbey Court Hyde Park, responded to this review

Dear guest, Thank you for sharing a comment about you stay and we are very happy to be welcoming you again soon. Best regards, Abbey court & WestPoint Hotel More

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Additional Information about Abbey Court Hyde Park

Also Known As:
Abbey Court Hyde Park Hotel London
Abbey Court Hyde Park London
Abbey Court Hyde Park Hotel
Abbey Court Hyde Park London, England
Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast
Hotel Style:
Ranked #654 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Abbey Court Hyde Park 3*
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