We are spending 3 weeks at this hotel and love the location. We are near the Victoria Coach Station and are taking excursions out of London several times per week. The staff has been very helpful with booking tickets, advising about restaurants and even though I made a booking mistake which was non-refundable the manager was able to provide assistance... More

This was our second stay at this Comfort Inn. Location is perfect for sightseeing, shopping, theatres. Easy walk from Victoria Station. Staff at this hotel are very friendly and helpful. Gave us advice on transportation, restaurants, tours. Next trip to London, we will return to this Comfort Inn.

My husband and I stayed here in May 2013 for 5 nights. We were walking distance from Victoria Station, Victoria Coach station, some good restaurants, and other amenities. We were in the 2 twin bed room, beds were comfortable. The room was small but that is the norm there. Breakfast got us started for the day-muesli, yogurt, fruit, cheese, buns... More

I choose the Victoria area because of it's ease to get to both airports. I flew into Heathrow, and out of Gatwick. This area is great for train, tube and coach. With that said, I was on a budget of sorts and thought this hotel looked decent. My first room was so tiny I could hardly turn around. (See photos... More

Very friendly greeting when i arrived - most impressed. Was allocated 4th floor room - right at the top on the front. Lift goes to 3rd floor then you climb. Room was attic room - very impressed with lighting ; colour , quality. the ceiling was angled with 2 dormor windows so i had to limbo round the bed -... More

I've just returned from a two night stay at the Comfort Inn Buckingham Palace Road, but my experience of the staff started several months ago. When I emailed with some queries they were very prompt and helpful with their response so I was already feeling favourable to them. They then emailed me a few days before my trip to confirm... More

I had read not so good reviews about this hotel, so I booked it only because it had vacancies. In the end it has been more than OK, which is why I would like to share my good experience. The location is very convenient, rooms are renovated, clean and comfortable, with air conditionning. The only point is the proximity of... More

We had a family room overlooking the traintracks. The room was clean and looked much better than the hotel's exterior. However, on the day we went the room was really really hot. So we had to leave the windows open as no A/C. The trains obviously were really noisy and even with the window (old type) closed you could hear... More

The hotel is within walking distance of Victoria Station (great for getting to and from any airport), Westminster Abbey, Parliament, and Buckingham Palace. If train noise is a problem for you, I would not advise staying here as trains can occasionally be heard. The rooms were clean (though a bit older), and the staff was cheerful.