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All 611 London accommodations

Grand Plaza Serviced Apartments

4.0 of 5 Condominium   |   42 Princes Square, London W2 4AD, England
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Grand Plaza Serviced Apartments
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75%
Ranked #68 of 611 Specialty lodging in London
A recent review
3 of 5 stars reviewed 6 days ago
Gemma A Melbourne, Australia
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2,321 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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English first
Sydney, Australia
1 review
2 of 5 stars Reviewed 3 days ago NEW

Shown a 1st floor room on arrival, was small dark and oppressive, requested another room was given a ground floor, had no ceiling fans, was also dark and stuffy, as nothing else was available we took it. The paint work was chipped and scuffed, the carpet was lifting at the joins and they were frayed, there was rust in the... More

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LA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

These apartments are okay; they're clean and the people are nice. But we had a briefcase and backpack stolen from the ground floor room - entry was through an unlocked (unlock able) ground floor window. This is a somewhat dicey part of town, the hotel is not air conditioned and when London gets hot (and it does) windows are a... More

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Melbourne, Australia
Top Contributor
64 reviews 64 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 nights in a 2 bedroom apartment (3 adults, 1 child), and enjoyed our stay. The rooms were clean, beds were very comfy, well equipped kitchen for a short stay and in a great location. Queens way is only 200m down the street and has all the supermarkets, a shopping centre, chemist and tube station. Only negative... More

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2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The rooms are sufficient in size, but very disappointing in standard. There were several pieces of furniture with damage. The kitchen was very badly equipped, so dont aim to do alot of cooking! We also needed help to get the aircon on, and once on, was unable to turn it off again.. The breakfast was also less than average and... More

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GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for taking the time to leave us your feedback. We are sorry to hear that we did not meet your expectations on this occasion. Kindest regards, Grand Plaza Management More

Castlemaine, Victoria, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Grand Plaza apartments has been constructed out of several Georgian houses. They've done a pretty reasonable job given the constraints of load bearing walls & floors over many levels. I stayed there for 8 days with my two teenage daughters in a 1 bedroom apartment. 2 of us slept in the Queen bed in the bedroom & the other... More

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GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for your kind and positive review. We are so glad you enjoyed your recent stay with us and we will most certainly pass on your comments to our team - thank you! We hope that it will not be too long before you visit us again and indeed if booked well in advance or directly with... More

Isle of Man, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Cons - we struggled to locate the apartments on arrival - we called for directions but found the reception staff quite unhelpful, we booked an apartment for 4, however it was more suitable for 2 - we received one double bed and a pull out sofa mattress, which when you're all paying equal price isn't acceptable. The beds were very... More

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GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for submitting your review after such a long period. We are sorry to hear that we did not meet your expectations on this occasion. We would just like to mention that since September last year, when you last stayed with us the property has changed ownership and many improvements and refurbishments have been done. We look... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

We have been fortunate to have stayed in many hotels and apartments throughout the UK and Europe whilst on holidays and always experienced friendly and accommodating service. I could not say this about Grand Plaza Apartments and would not recommend this place to anyone. The attitude and service we experienced throughout our 12 day stay was well below their star... More

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GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for submitting a review about our property. We are sorry to hear that we did not meet your expectations on this occasion and we will most certainly pass on your comments to our team - thank you! We have a customer oriented policy and we do appreciate all our guest opinions as they help us improve... More

Walnut Creek
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My family stayed 4 nights in a 2 bedroom unit . Getting to tour room was nearly impossible because of small, narrow hallways, and lots of doors. The apartment itself had a small kitchen/dining area and 2 very small bedrooms and a bathroom connected by a narrow hallway.The 5 of us were cramped and had no space to move around.The... More

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GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback about our property. We are sorry to hear that you were not happy about the size of our apartments even though they are above the average London ones. Also we would like to apologize about the inconvenience with regards to the fire alarm. For health and safety reasons... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Recently had 4 nights here as a family of 5 - 2 adults and 3 children (10,8 & 4). The layout of the whole building reminded us of a rabbit warren! Our apartment was 3 bedrooms upstairs and a very small living area downstairs. Very limited cooking utensils. Whilst it was clean - it really needed to be revamped with... More

Was this review helpful? Yes 1
GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for submitting a review about our Hotel. We are sorry to hear that we did not meet your expectations on this occasion. Kindest regards, Grand Plaza Management More

Petaling District, Malaysia
Contributor
13 reviews 13 reviews
13 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We were a couple and stayed in the two bedroom apartment. In general the apartment was quite small. It would be good for a family of 3. The bathroom is quite small, so it would be difficult to share with another couple. Overall, great central location and nice clean facilities. Very reasonably priced hotel.

Was this review helpful? Yes
GPManagement, Manager at Grand Plaza Serviced Apartments, responded to this review

Dear Guest, Thank you for your kind and positive review. We are so glad you enjoyed your recent stay with us we look forward to welcoming you here again in the future! Kindest regards, Grand Plaza Management More

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Additional Information about Grand Plaza Serviced Apartments

Address: 42 Princes Square, London W2 4AD, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Plaza Serviced Apartments 4*
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Also Known As:
Grand Plaza Serviced Apartments Hotel London
Grand Plaza Serviced Apartments London, England

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Amenities

Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Class
Official Description (provided by the hotel)
Grand Plaza apartments give you the independence and catering flexibility of your own home together with the comfort and service of a 4* hotel. Think of us as your home, but with cleaning, catering, porters and reception staff thrown in. Serviced apartments are the new direction for the hotel industry. They provide a ready made home rather than a ready made room. Each apartment has its own fully equipped kitchen. You choose whether to enjoy your own home cooking or try the Grand Plaza Breakfast or visit one of the myriad of restaurants within walking distance of the Hotel (or heat up a takeaway!) Grand Plaza is the largest Hotel/Apartment complex in Bayswater. We won the 2009 award for best serviced apartments in London as a result of votes from the readers of Business Destinations Magazine. We accommodate more people each day (tourist, leisure, romantic and business) than any other Serviced Apartment Hotel in the area.We are located in the centre of the West End overlooking the precise type of garden square which Hugh Grant and Julia Roberts climbed into in the Golden Globe nominated film, Notting Hill! We look forward to providing you with a home in central London. ... more   less 
Number of rooms
198

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