I regularly come to London and have never stayed in such disappointing accomodation in all my years of visiting here. The noise of people walking on you head when you are trying to sleep at 3am shows how thin the walls and ceiling is here! As I type this there is constant banging and bashing around me from every other... more

We stayed in the Grand Plaza for two nights. We had a basic double studio which suited us very well. Much bigger than most hotel rooms and had the advantage of a kitchenette so we could make our own breakfast at a time that suited us. Clean and comfortable. Excellent location. Close to tube stations, restaurants and bars but off... more

We came from Ireland, Shannon to Heatrow with Aer Lingus - bought a return ticket for the Heatrow express train which takes only 15 mins to arrive straight into Paddington station, it leaves every 15 mins also so no waiting around for trains just hop on / hop off.We got a taxi outside the station to the Grand Plaza for... more

The location is excellent! Kensington Gardens is a short walk away and you are within 5 minutes walking distance to two tube stations to get you anywhere you want to go. Buses are just as close. You are close enough to Bayswater High Street for all the shops and restaurants you could want but far enough away to enjoy some... more

Stayed in the Grand Plaza Serviced Apartments in early November for a four night stay. The location is particularly convenient to the Bayswater tube station however just a tip - my parents and I were overly ambituous taking the tube from Heathrow to Bayswater with our luggage in tow as there are rarely elevators in the stations, so if you... more

When looking for a hotel, we needed a place with certain amenities, since we were traveling with our nine month old baby. Grand Plaza Serviced Apartments are located in Bayswater, which, although it has many shops and people in the area, is generally a calm and quiet location. With our infant, I didn't want to worry about drunken people screaming... more

On arrival we argued with the receptionist who did not speak good English and had terrible attitude and manners, as she wanted full payment upon arrival, (which we did) for services not rendered. I think she was just securing we would not leave before the normal expiration of our stay (6days). As we discovered later, trying to get a receipt... more

We stayed for two nights as part of a family birthday trip to London. We had a three-bedroom apartment. The sleeping accommodation was good, although our en-suite was a bit tatty. The blinds were broken in the lounge area and the sash windows were about worn-out. My main gripe was that for an apartment designed for six people there was... more

Stayed in two apartments as our son and his family with two teenage children were with us. Apartments are well appointed although a bit on the warm side. Great location and staff are very helpful Room was serviced daily and we will stay there when next visiting London. Lots of Restaurants nearby as well as handy location to two underground... more