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Holiday Inn London - Camden Lock

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30 Jamestown Road, London NW1 7BY, England
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1 room 1 guest
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Holiday Inn London - Camden Lock
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1,157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed in the Holiday Inn mid August. This place is superb. Bedroom and public areas all immaculate. Staff really friendly and helpful. Breakfast was excellent. Staff very attentive to the kids. Location is amazing. Right next to Camden lock and the amazingly vibrant Camden Lock Market. Five minutes walk to the tube. Great place will definitely be returning.

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Skipton, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Myself, my husband and 2 teenage daughters stayed in a double double room for a 2 night break. The hotel is very convenient for Kings Cross station and the taxi to the hotel only cost us £7.60 in a black cab. When we arrived the staff were friendly and helpful and we could check in straight away just before 2... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear chart979, such a fabulous feedback- thank you for sharing it with us. We are delighted to hear that our team, the breakfast and our location made you feel welcome and you experienced an all around great stay. We are located in the special area Camden as you mentioned , however we are perfectly connected to either explore the London... More 

CI
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hotel is not as it was. Room was not properly cleaned with items from previous guests being left behind and undiscovered for more than 10 days per the the receipts. Hotel was noisy from building works close by and noisy all Saturday night in the lobby and first floor from badly behaved drunken guests which the hotel did not have... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear JoolsCl, thank you for sharing your feedback with us and your fellow traveles. Firstly I would like to take this opportunity to offer my sincere apologies for the caused inconvenience. While I am disappointed that you left the hotel unsatisfied after you stayed with us already several time, I am happy that you spoke to our Front Office Manager... More 

nottingham
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

3 of us stayed here whilst visiting London. we parked right outside the hotel and took the cases inside before my husband went to find a parking place we had previously booked as there is no parking at the hotel. the check in was quick and efficient and we were soon in our room on the 1st floor. we had... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear ibizaforever46, thank you very much for taking the time to share your feedback with us. It's brilliant to hear that you enjoyed your stay with us and you felt comfortable with our fluffy towels and that you had time to relax. As you mentioned it is all the time worth it to book one of our lovely Lock view... More 

Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was not a US cookie cutter hotel, the staff was friendly and let us leave our luggage until check-in. When we got to our room is was spacious and clean and while Camden is a bustling area we were not disturbed by noise of any kind. Free wifi and a nice bar in the lobby and lots of lovely... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear Mcgee8275, thank you for you lovely feedback after staying with us. We are delighted to hear that you experienced a quiet trip and that you enjoyed at the same time the impulsive surrounding of Camden. I am happy to share your positive words with the staff and glad we met your expectations. We hope to see you soon again... More 

Marlborough, United Kingdom
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

3 couples stayed here whilst visiting the Lock and area. Hotel was functional with a great location for us but not very special. A bit pricey for a small bedroom with a cracked sink bowl in the bathroom. The air con did not really work although it wasn't too much of a problem - noisy locally although it is in... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear Andy K, Thank you for your feedback and taking the time to share it with us here in Camden. While I am happy to hear that you enjoyed your stay, the breakfast and the Camden area, I am on the other side disappointed that you experienced some concerns in your bedroom. We took your feedback as a chance to... More 

Bedfordshire, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

We originally booked a room with 2 double beds but on being given the chance to upgrade to a Penthouse Suite we took this option, for an extra £29 for the two night stay. Firstly, the description of a suite is misleading as the accommodation is basically a double room, and nothing above a standard room that I would expect... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear boffin116, thank you for sharing your experience with us and your fellow travelers. I am happy to hear that you enjoyed our location and you had fabulous weather to explore all the beautiful sides of London. We are grateful for your constructive feedback and we took it as a chance to improve our service and explanation to our guest.... More 

Manchester, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn at Camden lock - which a stones throw from the famous Camden Market, and 2 minutes from the tube at Camden, 2 stops from Euston. The hotel staff were very friendly, especially Mark and Danilo, on the front of house reception. As a member of the Holiday Inn card scheme we had free wifi... More 

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HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear Fiona, that sounds almost like a spa break :) We are glad that you are sharing your fabulous feedback with us and your fellow travelers. I shared your feedback with the mentioned staff member and they are really pleased to be pointed out in particular- and so are we. Its lovely to hear that we impressed you and you... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was in excellent location only 5 minute walk from tube. On arrival check in was very quick receptionist friendly. Reception and restaurant modern. Room was dated but had lovely view of camden lock. Had meal in bar area service was slow and when meals did arrive one was incorrect. was changed but still a delay. check out was... More 

Was this review helpful? Yes 1
HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear carlym82, thank you for sharing your feedback with us. We are happy to hear that you had a efficient check in and check out and you experience a good response to all your needs. Thank you for mentioning your bar experience and giving us the chance to prevent it from happening again in the future, however I am happy... More 

nottingham
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Arrival welcome was ok, room was fine for a nights stay, clean and plenty of tea and coffee. I stayed with my family and had a family room which consisted of two double beds, this was fine for one night but not great for two teenage boys, we had a laugh about it though. Beds were comfy so we all... More 

Was this review helpful? Yes
HolidayInnCamdenLock, Guest Relations Manager at Holiday Inn London - Camden Lock, responded to this review

Dear rachael22Notting..., thank you for sharing your feedback with us. Lovely to hear that you enjoyed our variety of breakfast and I am really pleased to hear that Mark our lovely receptionist impressed you by going the extra mile for you. We hope that you consider staying with us again and maybe next time choose one of our lovely lock... More 

Hotel Review Summarization

What travelers say

  • Very clean(10)
  • Great location(9)
  • Tube station(7)
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Staying in Camden

Neighborhood Profile
Camden
Famous for its sprawling cluster of markets and shops as well as for an embrace of all things counter culture, Camden offers a concentrated version of London street life. From bargain shopping and people watching to rubbing elbows in its abundance of pubs and bars, Camden is the place to be for many a Londoner. It is also home to some of the hottest live music venues in Europe. As packed as Camden High Street and its tributaries can get during the weekends, this neighborhood is right next to some of the city's most beloved outdoor spaces, namely Regent's Park and Primrose Hill.
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