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Doubletree by Hilton London - Westminster

4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
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Doubletree by Hilton London - Westminster
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Ranked #226 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Melanie B Cheltenham, United Kingdom
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4,083 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheltenham, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently stayed at Doubletree Westminster for the weekend with friends. Location great, just 10 mins walk from Westminster Tube station. Had Executive room on 11th floor and although very clean was somewhat on the small side. Fresh towels and bath robes supplied. Took a little while to get to grips with the Apple screen, but eventually worked it out! Could... More 

Was this review helpful? Yes 1
Harrogate, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the weekend with my partner, Was looking forward to a drink in their "skylounge" dont be fooled, this is not a bar like the other hotels! This is a meeting room that cannot be accessed. We also had a "river view room" on floor 10, You could only see the river out of 1 eye if you had... More 

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england
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a fantastic one night stay, however don't forget anything when you leave after four emails asking to see if they found my daughters iPhone charger I've given up and bought one not a single response!! Such a shame as everything else was perfect, it really isn't difficult to send a email is it?

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear newyork3, Thank you for your review of the DoubleTree by Hilton London - Westminster. It's a pleasure to receive your feedback following your recent stay, and an honour indeed to have been a part of your daughter's birthday celebrations. I am sorry that your emails regarding your lost property were unanswered. If you contact me directly with details of... More 

Houghton-le-Spring, United Kingdom
Top Contributor
69 reviews 69 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked into the hotel as we had tickets for the queen show, great location and easy walk into heart of uk politics. Hotel,was full so,we had long check in this was compensated by a complimentary drink which was nice. Room was very small and I know what time of year but we where paying a premium price and expected a... More 

Was this review helpful? Yes 1
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Mrgreeny67, Thank you for taking the time to review your recent stay at the DoubleTree Westminster. I am pleased to see that you generally enjoyed your stay. I am sorry that the size of your room did not meet with your expectations. This is a common feature with most London properties due to space constraints, however please be assured... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I'm a frequent visitor to this hotel - in its previous incarnation as the Mint Hotel and since Hilton took it over as a doubletree. I've not been here for 6 months but have stayed in it more than 30 times. It is a great location, and it used to be quirky with a great menu - the menu was... More 

Was this review helpful? Yes 1
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear K R, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay. I am sorry to see your recent experience with us did not meet with your expectations. We do regularly make improvements to our service based on the feedback of our valuable guests, and will certainly... More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I came up to London for one night and stayed at the Doubletree by Hilton. The rooms were extremely modern, clean and comfortable. Room we had was on the small side but nevertheless quiet and came with all the mod cons. We booked fairly close to going so the price we paid was £120.00 which I thought was reasonable for... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Nadia C, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster. We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us. Here at the DoubleTree Westminster, we are very proud of the positive contributions that members of the... More 

Leeds
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed here for just one night. The hotel is located within a couple of minutes walk of the Houses of Parliament and practically next door to Tate Britain. Check in was quick and the complimentary cookies were a delicious, very welcome unexpected treat. Room was clean and well appointed to a certain degree however I would... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Gemma2412, Thank you for your review of your stay at the DoubleTree Westminster! We appreciate you taking the time to leave detailed feedback of your visit, and are very pleased to see that you enjoyed your time with us and found our accommodations comfortable and suitable. We regularly make improvements to our service based on the feedback of our... More 

Middlesbrough, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent place to stay close to the tourist area. Staff very friendly and food excellent particularly the breakfast. Restaurant has a very relaxed atmosphere, would highly recommend staying here. Definitely would go back despite current building work going on outside.

Was this review helpful? Yes 2
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Susan S, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster! It's a pleasure indeed to receive such detailed positive feedback of your stay, and we are delighted that you enjoyed your stay with us and found our location and facilities convenient and useful. Here at the DoubleTree Westminster, we strive... More 

Santa Eulalia
Top Contributor
147 reviews 147 reviews
24 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well located just minutes from Parliament Square and is contemporary, clean and comfortable. Very efficient and friendly check-in, with a warm chocolate cookie offered on arrival (don't know why, but a nice touch). We had booked a 'City Suite' on the 13th floor which was a decent size with a separate sitting area and good en suite... More 

Was this review helpful? Yes 2
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Rory M, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay, and I'm pleased to see that our location was convenient and useful for your needs. Our Signature DoubleTree Cookie is the hallmark of our warm welcome, and is a standard & much-loved part of the... More 

Micib
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

I stay in London frequently on business trips and tend to stay in a variety of hotels near my company's HQ depending on availability and cost - I'm not wedded to any one in particular but frequently stay in the SW1/SE1 area - one of the Park Plaza's in the area, the Marriott County Hall (a mouse ran across my... More 

Was this review helpful? Yes 3
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Micib, Thank you for your review and your detailed feedback. We acknowledge your comments on the strength of the complimentary Wi-Fi connection and are currently in the process of installing a brand new network through significant investment, which goes live next week. This transition can cause issues, as in any project or change; but I can assure you that... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(64)
  • Big Ben(40)
  • Great location(34)
  • Tate Britain(20)
  • City Inn(19)
  • Pimlico tube station(18)
  • Room service(14)
  • Free internet(14)
  • Friendly and helpful(14)
  • Would definitely stay(9)

Additional Information about Doubletree by Hilton London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 460
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton London - Westminster England
Hotel Style:
#150 Business Hotel in London
#154 Family Hotel in London
#159 Luxury Hotel in London
#168 Romantic Hotel in London

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Staying in Westminster

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Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise a place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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