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Doubletree by Hilton London - Westminster

4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster) (Westminster)
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Ranked #233 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
rick s Pontefract, United Kingdom
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4,140 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pontefract, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed here again and I can only thank management and staff for a great time. Service impeccable and everyone so helpful. Fantastic location for london,. Very good breakfast and new refurbished lounge brilliant. Thanks to Hilton and manager. Can't wait to come here again. Rick S.

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Chichester, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

My stay in this hotel was brilliant. We visited on my birthday and on arrival was given warm cookies and a birthday card with free drinks vouchers enclosed. We were also given a free room upgrade due to the special occasion. The hotel reception staff were great! friendly and helpful. The location was very handy being located in Westminster close... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Myself and my husband visited here on the 27th Feb 2015 as a treat for our wedding anniversary. We changed the time of our booking as we got stick in traffic and there was no problem in doing this over the phone. When we arrived we were seated in an almost empty restaurant. Tea aririved quickly and we were given... More 

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Bradford, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for one night for daughters birthday weekend, everything worked well from check in to check out, arrived early (10.30ish) but allowed to check in and leave our luggage with the concierge, reception staff were efficient and friendly, the concierge spotted us looking at a map and offered his assistance, recommending the local bus route to Marble Arch which... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Umming and ahing about whether to take the car into central London, decided to do it anyway for luggage convenience. The underground car park was almost empty, 20 or so spaces available, and the hotel said they always have spaces. At £30 a night not surprising, but it is shuttered, cctv'd and guarded, so very secure. You need to get... More 

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Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No complaints with the actual hotel in itself. The room was small, but this didnt bother me as was just here on a short business trip. Unfortunately, despite booking a queen room, was given two single beds pushed together which I hate. There was also some construction going on outside hotel which took away from the look. Staff were friendly... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear CountryGreens, Thank you for your review of your recent visit to the DoubleTree Westminster! We're delighted to see that you enjoyed your stay with us. Your kind comments on the friendliness of our staff and the quietness of your room are much appreciated, and I have shared your review with the team. I am sorry that you found your... More 

Lincoln, United Kingdom
Top Contributor
102 reviews 102 reviews
58 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located between Pimlico and Westminster tube stations so easy to get around. We stayed Friday night so got a good deal on the executive floor. Staff were great and room was clean and bright. Would stay here again.

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Roonie4, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience. Please do let us know when you plan your next visit to the DoubleTree Westminster, so that we can welcome you back personally! Best regards, Dola O Guest Relations Manager More 

Wilmslow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was only a one-night business trip, but it was a great success. The Reception staff were very welcoming, and there was no queue to check in or to check out. Hotel room was spacious compared with many London places I have tried. Breakfast was buffet style, and worked well despite there being lots of people eating at the same... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Ian R, Thank you for your review of the DoubleTree by Hilton London - Westminster. It's a pleasure to receive such positive feedback following your recent stay, and I'm delighted to see that you had such an enjoyable visit. Your feedback is important to us and I have shared your review with the team. Your kind words have encouraged... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel, the facilities were smart and clean. The furnishings very stylish however, the location is a little out of the way. Good WiFi access in the room. The breakfast buffet was tasty with a range of choices. We stayed on the executive floor (12th) where there were good views from the lift lobby and lifts were very quick. The... More 

Review collected in partnership with DoubleTree by Hilton

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Sarah D, Thank you for your kind review! We're delighted that you have enjoyed your stays with us on several occasions, and we really appreciate your loyalty to our Brand and our Hotel. Please do let us know when you plan your next visit to the DoubleTree Westminster, so that I we can welcome you back personally! Best regards,... More 

Sunderland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

For a doubletree with good location, albeit with a 5-10 minute walk to a tube station we secured a very good price for what was a very nice hotel. We upgraded to get access to the Executive Lounge too which was a nice bonus and the room was clean, modern with a decent view looking south. Would happily recommend and... More 

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear John H, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster. We appreciate you taking the time to share your views with the TripAdvisor community, and are pleased that you had an enjoyable stay. We are very proud of the high standards of service that we provide, and it's very special... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(64)
  • Big Ben(40)
  • Great location(34)
  • Tate Britain(20)
  • City Inn(19)
  • Pimlico tube station(18)
  • Room service(14)
  • Free internet(14)
  • Friendly and helpful(14)
  • Would definitely stay(9)

Additional Information about Doubletree by Hilton London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London > Westminster
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 460
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton London - Westminster England
Hotel Style:
#151 Business Hotel in London
#161 Luxury Hotel in London
#161 Family Hotel in London
#172 Romantic Hotel in London

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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