We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton London - Westminster

#243 of 1,055 Hotels in London
Certificate of Excellence
4.0 of 5
Hotel website
30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Special Offer
Book early, up to 20% off
Doubletree by Hilton London - Westminster
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #243 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MemoGamero Guadalajara, México
Write a Review

4,272 reviews from our community

Traveler rating
    2,160
    1,602
    367
    110
    33
See reviews for
582
1,847
229
859
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (4272)
  • Mar-May only
    (1072)
  • Jun-Aug only
    (1131)
  • Sep-Nov only
    (1138)
  • Dec-Feb only
    (931)
All months
Guadalajara, México
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I booked this hotel because it was "by Hilton" and for the great location (you can walk to Big Ben in 10 minutes). What the experience was going to be, it was unknown. I checked in with a friendly gentleman who greeted us and recognized our loyalty, got our tasty cookies and were explained breakfast schedule, location of the lifts... More 

Was this review helpful? Yes
Antalya, Turkey
Top Contributor
65 reviews 65 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We book this for its off beaten location being in a quite area but convenient to reach to the most attractions and the city center. It prooved to be the best choice I have ever made and suggested, as my partner always prefers to be right in te center. It is 10-15 inutes walk to Victoria station and the House... More 

Was this review helpful? Yes
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

A very good experience from start to finish, checking-in was fast and efficient and the staff were very pleasant. (we arrived early but there was no problems as the room was ready for us). The room was very clean and spacious. Yes there is building work going on with adjacent buildings but once in the hotel we did not notice... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely clean hotel. The staff are some of the most helpful I have ever come across. Breakfast was the typical Hilton breakfast (excellent)!! Executive room was lovely even though building works going on outside. Executive lounge is a bargain when you book an exec room. Can not wait to return.

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is not great. The reception staff were mostly unfriendly, They charge an up-front full payment, plus 50 pounds a day in case you charge extras. The bedding is flimsy, I like it crisp, the room was not great. The concierge was unhelpful. It is not in a convenient area for transport. The Hilton Honors breakfast room was good... More 

Was this review helpful? Yes
Puerto Banus, Spain
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff were excellent from the guy who welcomed me prior to checking in, to the check-in staff, the Executive Lounge Staff and the Cleaners. All friendly, attentive and obviously interested that the best service was provided. Had breakfast in the lounge, which was quiet and peaceful, un-rushed affair. Staff in the breakfast room were continuously replenishing food and drinks. Popped... More 

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear HammolJ, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster! It's a pleasure to see that you enjoyed your stay, and that our location and facilities are well-suited to your needs. Your feedback is important to us as it highlights areas of our service in which we can improve, and I... More 

Dumfries, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Professional friendly service throughout, staff all very polite and helpful. Facilities clean and in good order, room well appointed and supplied with bathroom essentials. Food was good with a varied choice. I would use this hotel again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Allan W, Thank you for your review of the DoubleTree Westminster! We appreciate you taking the time to provide detailed feedback regarding your recent stay, and are pleased to see that you found our location favourable and useful for your needs. Here at the DoubleTree Westminster, we strive to provide the high standards of service that our guests enjoy... More 

Doha, Qatar
Top Contributor
65 reviews 65 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked a 3 night stay for my daughter and husband. They so enjoyed their stay here, hotel staff just couldn't do enough for them. A birthday cake was pre ordered and delivered to the room free of charge, also a bottle of wine. They even had late check out. My daughter Jade and her hubby Dodo would like to... More 

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear sindylouDubai, Thank you for your review. What a pleasure to receive such glowing feedback! I'm very pleased to see that you and your family enjoyed your stay with us, and we are honoured to have played such a positive part in your birthday celebrations. We look forward to your next London visit, and hope to personally welcome you back... More 

Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Westminster Doubletree during the London portion of our European vacation. While we were there, it was my daughter's 18th birthday. I mentioned this at guest services when I was looking to plan out the day.Omar made an extra effort to make the day special for her. He surprised her with a tin of cookies and vouchers... More 

Was this review helpful? Yes
Wokingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel did not disappoint, we booked two rooms and both rooms were clean and a good size. Wifi was also included, staff were really friendly and breakfast was excellent, lots of choice. I would recommend this hotel and definitely use it again.

Was this review helpful? Yes 2
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Alison H, Thank you for choosing the DoubleTree Westminster! It's a pleasure to see that you enjoyed your stay and found our facilities and amenities useful for your needs. We are very proud of the high standards of service that we provide, and it's very special to receive first hand positive feedback from valued guests as yourself. We appreciate... More 

Hotel Review Summarization

What travelers say

  • Very good(54)
  • Big Ben(37)
  • Great location(25)
  • Tate Britain(16)
  • Pimlico tube station(16)
  • City Inn(13)
  • Room service(12)
  • Free internet(11)
  • Friendly and helpful(11)
  • Would definitely stay(9)
Questions? Get answers from hotel staff and past guests. Ask a question

839 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (811)
Viewed
Hotel & grounds (140)
Viewed
View from room (53)
Viewed
Room/suite (279)
Viewed
Dining (47)
Viewed
Bathroom (86)
Viewed
Business center/function rooms (3)
Viewed
Other (203)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (12)
Viewed
Dining (6)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighborhood

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question