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Doubletree by Hilton London - Westminster

#260 of 1,054 Hotels in London
Certificate of Excellence
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30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
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1 room 1 guest
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Doubletree by Hilton London - Westminster
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4,670 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (569)
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Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Wonderfully situated but terribly expensive option in London (especially for the service). We stayed here as part of a Celebrity Cruise package in May but felt the communication between the hotel and the cruise company was non-existent. We were given two twin beds instead of a queen. Had to ask for confirmation of our transfers several times. We couldn't even... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We had booked this hotel for 3 night in September. Got a room (338) directly underneath the gym and some guest actually used the gym early in the morning. Not Nice to be woken up at 6.30 because someone is working out. Not once where did the receptionist ask if we were satisfied with our stay at check-out. I even... More 

Centreville, Virginia
Level Contributor
264 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 3 days here as a HHonors Gold member. I received my cookies upon check-in (as expected). My room was basic but large enough to sleep in. My only complaint was the that the bed was a little hard for my liking. I did have lounge access which was nice and the hotel is only about a 12-15 minute walk... More 

Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was given an accessible room upon arrival for the duration of my stay. However not being disabled this not only made the room unavailable for anyone needing a room with these facilities, but it also isn't practical for non-disabled users. The bathroom basin is very low understandably, however the tap doesn't swivel to the side. So when leaning over... More 

D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Angela D, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay. I am very sorry to see that there were some maintenance issues with your room. If you could kindly contact us with further details of the room you stayed in, we can investigate this in... More 

Butler, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really a nice hotel medium priced for London. One block from the hop on hop off bus and a 15 minute walk from the underground. Big Ben, Parliament and Westminster Abby are right across the street from the underground as well. Really a nice bar up on the second floor. Only drawback is there are no restaurants in the area... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Compared to rooms I've stayed in Asia at this high price and level, I was surprised by the low quality room and few amenities the room had. I understand space is an issue for this location in London, however the room came with no tv, no toiletries beyond soap, and water was only supplied the first night. Breakfast was nice... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Checked into the Double tree Westminster with my wife and child at the weekend, we arrived early only to find our room was not ready which we understand, the receptionist was very nice and put our room on priority. While waiting to check our luggage so we could start to enjoy London our daughter was crying out of nowhere Jason... More 

Southern England
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean, quiet and five minutes walk across a busy road from nearest Tube (Pimlico). Reception and lounge staff all very friendly, helpful and efficient. A calm oasis with wifi that works when needed. Will revisit.

D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear UKGill1, Thanks for your review! We're delighted that you enjoyed your stay with us, and we really appreciate you taking the time to share a review of your experience. Please do let us know when you plan your next visit to the DoubleTree Westminster, so that we can welcome you back personally! Best regards, Dola O Guest Relations Manager More 

Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is located within walking distance to many London attractions- Parliament, Big Ben, London Eye and Picadilly Circus. The lobby is small, functional and clean. The room is clean, well maintained and smells fresh. They offer free wifi. Service is very professional and friendly. Staff are very helpful. Always feels nice to be given warm cookies at check in.... More 

Smithfield, Virginia
Level Contributor
283 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Having transferred over from the Renaissance St Pancras with is pompous attitude, we found the Doubletree welcoming, enjoyable and with comparable rooms at far less than half price. The location is great being a block of the Thames and three blocks from Parliament. The hotel bar is a warm romantic place with good service, drinks and food. The breakfast buffet... More 

Hotel Review Summarization

What travelers say

  • Very good(54)
  • Big Ben(37)
  • Great location(25)
  • Pimlico tube station(16)
  • Tate Britain(16)
  • City Inn(13)
  • Room service(12)
  • Free internet(11)
  • Friendly and helpful(11)
  • Would definitely stay(9)
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922 photos of this hotel

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Room/suite (291)
View from room (54)
Hotel & grounds (144)
Dining (52)
Bathroom (87)
Family/play areas (4)
Business center/function rooms (3)
Other (257)

Management photos: Courtesy of the property manager

All management photos (30)
Dining (6)
Room/suite (12)
Bathroom (1)
Hotel & grounds (5)
View from room (1)
Other (5)
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Staying in Westminster

Neighborhood Profile
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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