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Doubletree by Hilton London - Westminster

#260 of 1,053 Hotels in London
Certificate of Excellence
4.0 of 5
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30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
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1 room 1 guest
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Ranked #260 of 1,053 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Robert M Aberdeen, Scotland, United Kingdom
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4,586 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdeen, Scotland, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here Wednesday to Friday when down for a concert at the O2 Academy in Brixton. We really enjoyed our stay. The best bits about the hotel were: Great location, walking distance to the city centre. Big room, big bed. Good powerful showers. The millbank bar is nice with a few good beers and a happy hour on Thursday nights.... More 

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Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed yesterday NEW

When on business in Central London this is one of my go to places to stay. I have stayed here many times and felt welcomed every time. It is very relaxed and very quiet but still close to the action. Rooms are modern and the beds are supremely comfortable. The staff are always friendly and able to answer any questions.... More 

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Okinawa, Japan
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great hotel for us. In a fine location and affordable via trivago. clean and new and accommodating. three of us stayed in the same room and were very comfortable. Big Ben, Westminister Cathedral, the Tate Galery, the Themes, but not too many restaurants close by. A couple of pubs for fish and chips.

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear ValerieGA, Thank you for choosing the DoubleTree Westminster! It's a pleasure to see that you enjoyed your stay and found our facilities and amenities useful for your needs. We are very proud of the high standards of service that we provide, and it's very special to receive first hand positive feedback from valued guests such as you. We appreciate... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I'll start by saying that this hotel is in good decorative order with some nice interior design touches in the common areas. Rooms are functional and well-equipped, if a little spartan as far as decoration goes. The location is excellent, with Parliament Square, Victoria Station and Shopping District, and the Tate Britain all a short walk away. There, the positives... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear ThatLindseyGuy, Thank you for your review of your recent stay at our Hotel. We appreciate all feedback, positive or otherwise, as it is a valuable source of information for us and helps us monitor the service we provide. Here at the DoubleTree Westminster, we are very proud of the number of positive contributions that the Trip Advisor community has... More 

Paris, France
4 of 5 stars Reviewed 2 days ago NEW

It was a pleasant stay. The hotel was hidden, away from the main road!! Our room was nice and clean. The view was not great as we could only see scaffoldings!!! The shower was intermittent, first cold then hot then warm then cold again. It gave us a sad face really :( The breakfast was delicious but no warm milk... More 

Review collected in partnership with DoubleTree by Hilton

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Marjorie J, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed feedback regarding your recent stay. I am sorry that your visit fell below expectations. We are often commended on the high standards of service that we provide, which our guests routinely enjoy and have come to expect from our... More 

Jackson, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 3 nights in early August. The great location- close to several major attractions, tube and restaurants made this a great choice. The breakfast was excellent and the large dining room handled the the guests well. The concierge,Lorenzo, was wonderful---arranging airport and cruise ship transfers, directions , restaurants, etc. The one and only negative was we found the hotel... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Labrador1234, Thank you for your review of your stay at the DoubleTree Westminster! We appreciate you taking the time to share your experience, and are pleased to see that you enjoyed your visit and found our location and facilities useful for your needs. Your kind comments on the friendliness and helpfulness of our staff are much appreciated, and I... More 

Hong Kong, China
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Not to be mistaken, this is the one at Westminster. I arrived to London and got Victoria station and right at the exit I saw Doubletree and was so exited until my friends reminded me that it was Doubletreee Victoria not Westminster. All was OK up until the last minute. My check in was quick, no one offered to help... More 

Was this review helpful? Yes 1
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear hkdhkd, Thank you for taking the time to share your recent experience at the DoubleTree Westminster. I am sorry to see that there were some service issues on check-out. Our front desk staff are often praised for their friendliness and helpful attitude, and we regularly train the team to ensure that all our members are conversant with the high... More 

Durango, Colorado
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was in a perfect location for me. It is next door to the Tate Britain museum. From there you can take a boat up the Thames to Tate Modern. It is also very close to Westminster Pier for boats to Kew Gardens. These were the sights I was keen to see so the location worked perfectly for me.... More 

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D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear John B, Thank you for your review of your recent stay at the DoubleTree by Hilton London – Westminster! We appreciate you taking the time to share your views with the TripAdvisor community, and are pleased that you had an enjoyable stay. We appreciate your loyalty to our Brand, and hope to welcome you back to the DoubleTree Westminster... More 

Eastbourne, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel recently and from start to finish, we were made to feel very welcome. Very nice hotel and nice room. On arrival we were given warm cookie's so that was a nice touch. Fully recommend this hotel as quite close to all main landmarks but the hotel is nice and quiet at night.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Dominic K, Thank you for your feedback of your recent stay at the DoubleTree by Hilton London – Westminster! We are delighted to see that you enjoyed your stay, and found our location & facilities useful for your needs. Here at the DoubleTree Westminster, we are very proud of the positive contributions that members of the Trip Advisor community... More 

New Jersey
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is located in Westminster so a great location if you have business in the neighborhood. The staff at the front desk is really friendly and the cookie on arrival is a nice touch. That is probably all I can say with enthusiasm. I stayed there a few times for business and each time the place felt somewhat basic.... More 

Was this review helpful? Yes
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear KasiaTravelM, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay. I am sorry to see that there were some issues with the cleanliness of your bathroom. We do offer complimentary room changes and paid upgrades on request; regrettably this is not always possible at busy times,... More 

Hotel Review Summarization

What travelers say

  • Very good(54)
  • Big Ben(37)
  • Great location(25)
  • Pimlico tube station(16)
  • Tate Britain(16)
  • City Inn(13)
  • Room service(12)
  • Free internet(11)
  • Friendly and helpful(11)
  • Would definitely stay(9)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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