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Doubletree by Hilton Hotel London - Westminster

4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
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89%
Ranked #193 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Neil F London, United Kingdom
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3,596 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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English first
London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Overall this hotel was terrific - my favourite part was the warm cookies on arrival ! - we ended up buying a whole tin. The only complaint was the terrible beds, hard mattress with super soft pillows made for 2 terrible nights sleep. The iMac TV was surprising good.

Review collected in partnership with DoubleTree by Hilton

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Ten Sleep, Wyoming
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Recently spent Friday & Saturday night here for a city break and to see Monty Python. This is a great location, as you can walk in the northerly direction (Buckingam Palace 15 minutes, Oxford Street 25 minutes) or cross over the Lambeth Bridge and walk along the Thames on that side (Waterloo / London Eye 25-30 minutes). It is also... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent first time stay with Doubletree Hotels. Wonderful service, wonderful and lovely staff would stay anywhere in the world with Doubletree Hotels. Thank you for making my day special. Enjoyed the modern décor and attention to detail in the room with dressing gowns and pumps etc. provided by your goodselves.

Review collected in partnership with DoubleTree by Hilton

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear 729diannem, It's a pleasure to receive your feedback following your recent stay at the DoubleTree Westminster Hotel. We appreciate you taking the time to share your experience with the TripAdvisor community, and are delighted that you enjoyed your brief visit with us and found our location and facilties well-suited to your needs. We hope to welcome you back to... More

Port Orange
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Easy to get to via the underground. Great staff. Great breakfast buffet. Stayed here with wife, daughter and granddaughter. We all enjoyed the hotel. It was easy to get to from the airport. Easy to get to all attractions via bus or underground. Would definitely return.

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear Dan N, Many thanks for your review of your recent stay at the DoubleTree Westminster. We're delighted to see that you and your family enjoyed your visit, and appreciate you taking the time to let us know. We hope you will return to us in the near future. Please let us know when you do, so that we may... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I were in London for a city break and were very pleased with our choice of accommodation good price for three nights breakfast included good size room with mac computer/ tv in room very comfy bed , friendly but not overbearing staff cannot rate the restaurant as we only had breakfasts which were excellent no complaints whatsoever

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear Reg R, Thank you for your kind review of the DoubleTree Westminster! We appreciate you taking the time to leave detailed feedback regarding your stay, and are very pleased to see that you enjoyed your visit. Here at the DoubleTree Westminster we strive to provide the high standards of service that our guests enjoy and have come to expect... More

BOSTON
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed her at the end of June. There was really no flaws to speak of. The front desk provided quick and polite check in. My room on the executive level had a Thames view which was nice since the otherwise looked upon a construction site. The room features were modern and in good working order and the Apple TV... More

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear DCB402, Thank you for your review of your recent stay at the DoubleTree by Hilton London - Westminster. It's a pleasure indeed to receive such detailed positive feedback of your stay, and we are delighted that you enjoyed your stay with us and found our location and facilities convenient and useful. Here at the DoubleTree Westminster, we are very... More

Atherstone, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Double Tree Hilton Westminster for 3 nights Friday to Monday. We got a great deal on the Queen Executive Room which afforded us access to the Executive Lounge throughout the day with complimentary soft drinks and nibbles. We did not manage to be at the hotel for the early evening complimentary drinks and... More

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear JulieD45, Many thanks for your detailed review of your recent stay at the DoubleTree Westminster. We are very pleased to see that you enjoyed your stay, and appreciate you taking the time to let us know. Our Signature DoubleTree Cookie is the hallmark of our warm welcome, and we are pleased to see that you enjoyed it so. I'm... More

Dallas, Texas, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel in a quiet section of London. Near Westminster Abbey, Buckingham Palace and St. James Palace. Restaurants are about 3-4 blocks away. Rooms were a tad small although comfortable with a refrigerator, computer/TV combo. No tub in bathroom. Bathroom sink and shower have soap dispensers which make it a bit frustrating to use soap. No American cable channels on... More

Review collected in partnership with DoubleTree by Hilton

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Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

There wasn't anything particularly wrong with our stay here, it was nice and clean, the staff were friendly and they had a good buffet-style breakfast to help yourself to, but considering the price and that it was a Hilton I was expecting something a little more special and different. We paid extra for what they call an 'Executive Queen Room... More

Was this review helpful? Yes 3
Holbrook, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

After traveling 12 hours it would be nice to have the room ready. It was not. After waiting another hour, only one of two rooms was ready. We were told it would be ANOTHER HOUR for the additional room! Do they only have one housekeeping staff? I found this preposterous, but the worst part was they didn't seem to care,... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(64)
  • Big Ben(40)
  • Great location(34)
  • Tate Britain(20)
  • City Inn(19)
  • Pimlico tube station(18)
  • Friendly and helpful(14)
  • Free internet(14)
  • Room service(14)
  • Would definitely stay(9)

Additional Information about Doubletree by Hilton Hotel London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree by Hilton Hotel London - Westminster 4*
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Orbitz, Booking.com, Priceline, Travelocity, Hotels.com, Cheap Tickets, Agoda, Tingo, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Doubletree by Hilton Hotel London - Westminster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton Hotel London - Westminster England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#131 Family Hotel in London #131 Business Hotel in London #137 Luxury Hotel in London #150 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Our own attractions are impressive, too: Enjoy innovative, modern-European cuisine at our Award-Winning City Café offers fresh, seasonal, imaginative menus and a separate terrace for stylish al fresco dining. Enjoy a drink and more at the informal-but-stylish atmosphere of Millbank Lounge, and the on-top-of-the-world feeling of the Skylounge for a rendezvous with a view. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like an Apple iMac and complimentary high-speed internet in every room and throughout the hotel. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late night room service, state-of-the-art meeting facilities and private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your stay a memorable one. ... more   less 
Number of rooms
460

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