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All 1,062 London hotels

Doubletree by Hilton Hotel London - Westminster

4.0 of 5 Hotel   |   30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
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Ranked #220 of 1,062 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
mtnquilt Parker, Colorado
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3,846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parker, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed at this property and enjoyed the stay. The room was clean and the bed was comfortable. We also liked the location. Staff was friendly and courteous, although I wasn't offered a cookie upon check-in. We ate in the restaurant on the property for dinner. We were disappointed with the menu and just ordered soup. It was inedible.... More

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Halifax, United Kingdom
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I arrived a little before check-in time but the trainee receptionist(very smiley) courteously found a suitable room for me. The room was clean and comfortable and very quiet. It was at the rear of the hotel overlooking a car park. The bed was also comfortable. The check-in cookie was very rich but nice. I thought it was quite a strange... More

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I wanted a good hotel with access to the centre and Southbank, and though paying a bit more than I'd like for one person I had a really enjoyable stay. Staff from phone-call enquiries through Reception and cleaners were very welcoming, polite and efficient. Large comfy bed, internet access/iMac, and spotlessly clean throughout made my brief stay to London easy... More

Review collected in partnership with DoubleTree by Hilton

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Karmsund
Top Contributor
62 reviews 62 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here two nights when i was attending a conference at the Queen Elizabeth II Conference Center. The hotel has an ideal location as it is only a 14-15 minutes’ walk to the conference center. I have stayed at this hotel before and since I have enjoyed my time here before I do had some expectations. The room I... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed our 4 night stay in this centrally located hotel. The staff was welcoming and very professional. Great location as well ! Great pub down the street and we also enjoyed breakfast at a near by cafe! Gianni's :)

Review collected in partnership with DoubleTree by Hilton

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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay at the Doubltree. Comfortable beds, great staff. Internet a little slow, had to go down to lobby and use it down there. Showers lacked pressure and were basic but overall a good hotel.

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Canberra, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As a Hilton Honors Gold member, I have stayed at more than a few Hiltons across the world. My stay at the Doubletree in Westminster was disappointing and I have to say, at times a little hurtful. The quality of the room on the Executive Level was average, although clean and well-appointed with an Apple 23 inch iMac. I understand... More

Was this review helpful? Yes 2
Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Check in Staff unwelcoming and disinterested. Ask for a twin room, was given a double, so had to share bed with 18 year old son!! When I asked for different room was told that was what I booked. In the morning after a terrible night sleep, due to a noisy room next door, met with the same disinterest! Rooms are... More

Review collected in partnership with DoubleTree by Hilton

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear Tracey H, Thank you for your review of the DoubleTree Westminster. I am sorry that you felt our front desk staff were unhelpful. We do endeavour to accommodate last-minute changes to our guest's pre-booked room types, however this is not always possible when we are operating at maximum occupancy. I have passed your feedback to our Front Office Manager... More

Bedford, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One nights stay on business. Nice hotel. Friendly staff. Big comfy bed. iMac instead of TV, couldn't be bothered to mess around setting it up though; could also do with a free newspaper in the morning as well. They give you a free "cookie" on registering.

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear Tony B, Thank you so much for your review of your recent stay. We're so pleased you enjoyed your visit! Best regards, Dola O Guest Relations Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night after moving from Doubletree Islington. After experiencing the newly refurbished Islington this hotel seemed a bit dated. Have stayed here on numerous occasions since it was known as City Inn and room decor hasn't changed since then. Bathrooms tend to be a bit cramped and the design of the sinks is awful with water ending... More

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D0laO, Guest Relations Manager at Doubletree by Hilton Hotel London - Westminster, responded to this review

Dear fifigee100, Thank you for your review of your recent stay at the DoubleTree Westminster. It's always a pleasure to welcome back a returning guest, and I'm pleased to see that you had another enjoyable stay. We appreciate your loyalty to our Brand, and hope to personally welcome you back to the DoubleTree Westminster on your next visit to London!... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(64)
  • Big Ben(40)
  • Great location(34)
  • Tate Britain(20)
  • City Inn(19)
  • Pimlico tube station(18)
  • Friendly and helpful(14)
  • Free internet(14)
  • Room service(14)
  • Would definitely stay(9)

Additional Information about Doubletree by Hilton Hotel London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Doubletree by Hilton Hotel London - Westminster 4*
Number of rooms: 460
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton Hotel London - Westminster England

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