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Holiday Inn Express London Stratford

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196 High Street, London E15 2NE, England
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Holiday Inn Express London Stratford
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650 Reviews from our TripAdvisor Community

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South Shields, England, United Kingdom
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent four days here and it was very comfortable indeed. The staff were really pleasant and very helpful. The room was clean and had a lovely comfortable bed. The breakfast had lots of choice and my only gripe was the bacon had white gunge on it which is a sign of poor quality. Would definitely return

Helpful?
Thank Kenda107
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear Kenda107, Thank you for taking time and sharing your recent experience with us. We are happy to hear that you had a pleasant stay and we appreciate your feedback on breakfast. We sincerely hope you will give us a chance to welcome you back and see improvements made. Regards, Team @ HIEX Stratford More 

London, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great stay No complaints other than no fried eggs, and they use rehydrated scrambled eggs. 1 Staff member really did her best to do every thing she could to improve our stay nothing we asked for was to much trouble ... wish I got her name but she was on reception both Saturday and Sunday long frizzy Auburn hair ...... More 

Helpful?
Thank spinerkop
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear spinerkop, Thank you for commenting us on Tripadvisor. We appreciate your kind comments about staff and we look forward welcoming you again in the near future. Kind Regards, Team @ HIEX Stratford More 

Chipping Sodbury, United Kingdom
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my first time staying at this particular hotel. Reception staff were very courteous and helpful. The room I had was a good size, clean and comfortable. Breakfast was good with a good selection. Evening food was good with a varied selection , which would meet most tastes. I use IHG a lot and have stayed in most of... More 

Helpful?
Thank PJY2010
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear PJY2010, Thank you for taking time and leaving a feedback as our valued IHG Rewards Gold member. We are delighted to read that you found reception staff helpful and courteous and also enjoyed breakfast and evening food selection. We look forward welcoming you again in the near future. Regards, Team @ HIEX Stratford More 

Bangalore
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed from Jan 14th-18th and for my first visit to London, I had nothing really to complain about during my stay. At 80pounds a night, I was told it was a good deal - especially since breakfast was included. Although the size of the room was small, I understand that's really how hotels are in London - and I... More 

Helpful?
Thank Trinity26
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear Trinity26, Thank you for taking time and sharing your recent experience with us. We are delighted to hear that the hotel location met your requirements and you had a pleasant stay with us. The next time you visiting London we sincerely hope to welcome you again at the Holiday Inn Express Stratford! Regards, Team @ HIEX Stratford More 

Gilsland, United Kingdom
Level Contributor
162 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here because we need to be in two different locations for training courses in London. To be honest we weren't expecting much from a relatively low-priced, out of town, express hotel. How wrong were we! The location is fantastic - easy to reach by car (and outside the congestion charge zone), 5 minutes walk from the DLR, not... More 

Helpful?
Thank Heavenl1y
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear Heaven1y, Thank you for your wonderful review. We are delighted to read that you found hotel location convenient and enjoyed your stay with us. We look forward welcoming you again in the near future. Regards, Team @ HIEX Stratford More 

Dublin, Ireland
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had to visit London to go see a friend in Hospital. Another friend found me this hotel which as it turns out was an excellent location for my weekend requirements. The bus to the hospital stopped right across the road. The staff were lovely, very friendly and helped with directions. There was a Gala Bingo just 5 minutes walk... More 

Helpful?
Thank patriciacD4466CZ
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Hi patriciacD4466CZ, Thank you for taking the time and writing a review on our hotel. We are happy to read our location met all your needs and our staff were on hand to help with your inquiries. We look forward to welcoming you back in the near furture. The Team @ HIE Stratford. More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016 via mobile

If you're looking for a 5* hotel with great decor to take pics in;this isn't it. If you're looking to be close to all the attractions such as Westfield Mall, London Bridge , Hyde Park, etc, this hotel is an hour away from it all. Rooms are clean, made daily, breakfast is included in my package,staff very helpful and friendly,... More 

Helpful?
Thank Shani B
ManagerE15, Manager at Holiday Inn Express London Stratford, responded to this review

Dear Shani B, Thank you for taking time to comment us on Tripadvisor. We are grateful for your kind review and we look forward welcoming you in the near future. Regards, Team @ HIEX Stratford More 

1 review
5 of 5 stars Reviewed December 31, 2015 via mobile

Great place to stay , near the mall and very clean . Would have loved to know more about Adrea though . She always had this great morning smile to start your day and she never stopped cleaning . Would have loved to stay longer but had to return to work . Lobby staff very helpful, train station like a... More 

Helpful?
Thank Dee A
ManagerE15, Guest Relations Manager at Holiday Inn Express London Stratford, responded to this review

Hi Dee A, Thank you very much for taking time and commenting us on Tripdavisor. We are delighted to hear that you had a pleasant stay with us. You wonderful comments have been passed onto the Adrea and the team. We hope to see you again soon. The Team @ HIE Stratford More 

Stevenage, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 29, 2015

We have stayed here twice now. The rooms are quite nicely styled, good looking, well presented and clean. I think it must be newly refurbished as it all looks and feels new and clean and fresh. The staff are cheerful and helpful. Everything in the room worked well and the breakfast (which is included in the price of the room)... More 

Helpful?
Thank flexi06
ManagerE15, Guest Relations Manager at Holiday Inn Express London Stratford, responded to this review

Hi flexi06 Thank you! It is a pleasure to read your wonderful comments about our staff and our hotel. We appreciate that you have taken the time and shared your experience on TripAdvisor. Hope to see you again soon. The Team @ HIE Stratford More 

Essex, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2015

Stayed for 1 night with my boyfriend recently, was an easy 10 minute walk from Stratford Station/Westfield and is a really modern and clean hotel. Rooms and all areas look pretty much brand new, comfy beds, bathrooms were spotless and was a great shower. Staff could be a bit more welcoming/friendlier, as they were quite blunt and rude, but other... More 

Helpful?
1 Thank scessex
ManagerE15, Guest Relations Manager at Holiday Inn Express London Stratford, responded to this review

Hi scessex, Thank you for taking and sharing your experience with us. We are happy overall you enjoyed your stay with us. We value all the points made, we are confident this will help us to improve our services in the future. We look forward to welcoming back soon. The Team @ HIE Stratford More 

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