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Holiday Inn Express London Stratford

3.0 of 5 Hotel   |   196 High Street, London E15 2NE, England (East End / East London)
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Ranked #411 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed 3 days ago
Fatima31 London, United Kingdom
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed there for a night and I had a wonderful time. The toom was clean, had wifi. Unfortunately the breakfast wasn't that brilliant. The selection could've been better considering where it is located.

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Prague, Czech Republic
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Perfect service, fine wifi, fresh breakfast, so what I can say more? :) it is about 10 minutes walk from underground, there is a really big shopping mall Stratford, lot of restaurant close to hotel (5-10 minutes walk or you can get bus). One minus, hotel is not so close to the airport, so one hour by underground and then... More

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Portsmouth, United Kingdom
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We must have ended up in an un-refurbished room as it was extremely tired and doesn't match some of the new flashy photographs on their website. There were a number of dirty areas and scuff marks all over the room. Parts of the shower were missing, but still functional. You aren't far from Stratford station and the shopping centre. It's... More

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest, Thank you for taking time and sharing your experience on Tripadvisor website. Firstly, on behalf of the Holiday Inn Express Stratford I would like to express my sincere apologies that your stay did not fully meet your expectations. Thank you for providing us more information and the room number you have stayed in. This will help to take... More

Newquay, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is what you would expect from a Holiday Inn express - clean, modern streamlined and functional. I have only given it an average rating due to the airconditioning in the room not working making it unbearably hot. The legs/ castors on the bed were not aligning properly, so as soon as you sat on the bed it shot... More

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest, Thank you for taking time and sharing your recent experience at the Holiday Inn Express Stratford. Firstly, I would like to express my sincere apologies for the problems you have encountered and that your stay did not fully meet your expectations. We are sorry that your room was hot and the comfort cooling did not cool your room... More

Clitheroe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent base for Olympic village and tube station Central line direct into London. Great value for money and service. Self serve Breakfast more than adequate. Staff friendly and interested in guests. Thank you for enjoyable stay

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest, Thank you for taking time and sharing your experience at the Holiday Inn Express Stratford. We are delighted to hear you enjoyed our breakfast selection, our friendly staff services and found the hotel location convenient. We look forward welcoming you again in a near future. Kind Regards, Management Team Holiday Inn Express London Stratford More

Somerton, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

The hotel itself is in a good location for rail station and Olympic Park. Room was clean and well appointed. Breakfast excellent. Staff polite and efficient. But, and it's a big BUT, no-one in my family got a wink of sleep all night. When we arrived the room was at 22.5degC. The air conditioning was not working and within minutes... More

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Julian H, General Manager at Holiday Inn Express London Stratford, responded to this review

Dear Shelagh B Thank you for taking the time to review the Holiday Inn Express London Stratford and thank you for your feedback. I am very sorry that your room was hot and the comfort cooling did not cool your room sufficiently. Our comfort cooling does need to be changed over to work effectively. We have not changed it over... More

Edinburgh
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights. Great location as only a short walk from the tube station. We were staying for a festival at the O2 so it was a fantastic location. Room was good and clean. Staff were friendly and helpfull. Would stay again.

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest, Thank you for taking time to review The Holiday Inn Express London Stratford. We are delighted to hear that you enjoyed your stay and we look forward welcoming you again in a near future. Kind Regards, Management Team Holiday Inn Express London Stratford More

Yorkshire
Top Contributor
363 reviews 363 reviews
80 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a night while attending the Sports Relief evening at the Olympic Park. Hotel looked new so assume it WS built for the Olympics, check in was efficient and we were soon entering our room on the 1st floor. Room is basic but clean and comfortable, view from the window limited but overall fine for a night. Aircon... More

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest Thank you for taking time and sharing your experience at the Holiday Inn Express Stratford. We are delighted to hear you enjoyed our breakfast selection and room facilities. We look forward welcoming you again in a near future. Kind Regards, Management Team Holiday Inn Express London Stratford More

Lowestoft, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is one of the best hotels in London, it's easy to get to Central London from here with DLR and Stratford station only minutes walk away. As a priority club member we got put on "the nice side" which was overlooking the local school and car park. I wouldn't have minded if the room was overlooking but it... More

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ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest Thank you for taking time and sharing your experience at the Holiday Inn Express Stratford. We are pleased to hear you enjoyed room facilities and hotel location. Room service is not provided by the Holiday Inn Express hotels. To accommodate guests’ needs, all our guests are welcome to take the drinks and/or food into their rooms. Thank you... More

Faro, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

We stayed for 4 nights for business. Check-in was quick and receptionist friendly. The room was good and within our expectations: it was clean and comfortable. It had a LCD screen with a good selection of TV programs. Bath-room was OK. A nice desk and comfortable chair was available for work with laptop, and WIFI worked well. The breakfast was... More

Was this review helpful? Yes
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review

Dear Guest, Thank you for taking time to review the Holiday Inn Express London Stratford. We are delighted to hear you enjoyed our friendly staff services, breakfast selection and room facilities. All our guests’ comments are highly appreciated and it will definitely help us to improve. We sincerely hope you will give another chance to welcome you back in the... More

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Additional Information about Holiday Inn Express London Stratford

Also Known As:
Holiday Inn Express London Stratford Hotel
Holiday Inn Express London Stratford Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London Stratford England
Address: 196 High Street, London E15 2NE, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#362 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Stratford 3*
Official Description (provided by the hotel):
Welcome to Holiday Inn-Express London-Stratford Hotel. Located just 7 minutes walk from Stratford Station, with great links taking you to O2 Arena, Excel Exhibition Centre & Canary Wharf in just 15 minutes. Central London, The City & West End, are easily reached by Central and Jubilee tube lines. Express by Holiday Inn London Stratford is situated in the heart of East London, site of the 2012 LONDON OLYMPICS. Stratford Regional and International Station with the Eurostar Rail Link is due to be opened in Sep 2011. Stratford has excellent connections, making it easy to get to Holiday Inn-Express London Stratford. The hotel is 3 miles from A13 with its excellent links to A406 North Circular Road, A127, M25 & M11. Proximity of London City Airport via Docklands Light Railway and Stansted Airport via National Express Coach makes Holiday Inn-Express London Stratford an ideal base for business or pleasure. Complimentary Express Hot Breakfast is served every morning in our Great Room. Evening meals are served Monday-Sunday 18:00 22:00. Car Park booking is FIRST COME FIRST SERVE only. Charges £20 PER NIGHT PER CAR. ... more   less 
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