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Novotel London City South

#392 of 1,052 Hotels in London
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53-61 Southwark Bridge Road, London SE1 9HH, England
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Novotel London City South
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1,441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Hemel Hempstead, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First of all I know that going to a chain hotel probably isn't the best place to choose when looking for a London Afternoon Tea - but this was a part of a Buy a Gift deal bought as a birthday present which included the Tower Bridge experience. The Tower Bridge was absolutely brilliant walking along that walkway ! Very... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Thank you for taking time to write about your afternoon tea experience. I'm sorry to hear that it did not meet your expectations. We welcome comments from all our guests and we will do our utmost to improve our services. I'm glad you liked the hotel and I hope you will have an opportunity to stay with us in the... More 

New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Novotel City South was great! Very close to The Globe, Tate Modern, and Original Bus Company hop off stop. Lots of great restaurants nearby (try Table, we loved it), and very easy to get around via tubes or on foot. Room was clean, modern and a good size. We really enjoyed it, and definitely recommend it.

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Dear Kimberly, thank you so much for a great feedback. it's always a pleasure to receive positive comments. I do hope you will visit us again and that your next experience will be as pleasant as the previous one. Kind regards, Martin Zajacek, front office team leader More 

Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

I do not usually give reviews good and/or bad but this Hotel deserved some feedback. This was our first trip as a family to London for our wedding anniversary. We stayed for 7 nights at the Novotel London City South. During our checking they upgraded our room to an executive room (which we were thankful and excited about)- this translated... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Thank you for taking time to write a review.Apologies for not living up to your expectations. We’ll look into things and ensure that we prevent it from happening in the future.. Best Regards, Monika Osik, Acting Room Division Manager More 

Norwich, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here with two friends to celebrate a 50th birthday. We chose it as the location is ideal for The Shard (where we were having lunch). It took us about 10-15 mins to walk to The Shard, the weather was lovely and the area was nice and buzzy. Reception is nice, modern and spacious. We were upgraded to an... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

We very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Monika Osik, Acting Room Division Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is located in a quiet street, yet a 5 minute walk to the London Bridge Tube Station. The rooms are small but comfortable and clean. Tea, coffee and biscuits provided as an in room amenity. Wifi was amazingly fast! Borough Hall Market, a foodie heaven, is less than 5 minutes away. We stayed there during the tube strike and... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Thank you so much leaving your comments and thoughts! It's always pleasant to receive a positive feedback and I'm really glad you found our location great. I will also pass your comments to our staff as I'm sure it will encourage them to provide the best possible service in the future. Best Regards, Monika Osik, Acting Room Division Manager More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We came here as a girlie /birthday celebrations, ideal location 5 mins walk from London Bridge, bus stop virtually outside the hotel for bus tours to take you all around the sight seeming areas plus 10 minutes walk from London Bridge tube station, staff were very friendly and helpful

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Monika Osik, Acting Room Division Manager More 

Lucknow, India
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is quite warm and very well located. About 500 metres or may be less there's a tube station and London is extremely well connected with the underground (tube). Breakfast is mouth watering and served hot. Staff is quite friendly and always ready to assist. Rooms are good and fully quipped with the basic requirements.

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel London City South again very soon. Kind regards, Monika Osik, Acting Room Division Manager More 

London, United Kingdom
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was lovely! It is only a 5 minute walk from London Bridge yet in a remarkably quite part of town. They are currently undergoing renovations but disruption is kept to a minimum, the hotel is still clean and tidy and noise wasn't an issue at all.

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Monika Osik, Acting Room Division Manager More 

Trondheim, Norway
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well, the Novotel hotels are simply good. This specific hotel is no exception, with its friendly and efficient staff. The beds in the superior room were very comfortable, great mattrass and pillows. We loved the space of the room, even with the extra bed you could walk easily around the double bed. This time the airconditioning was the amenity we... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Monika Osik, Acting Room Division Manager More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in this hotel as it was close to south bank and the itv studio as we where there to see loose women. Before we when to London we had booked disabled rooms. I had booked two disabled room with twine beds. I had been told that we had got the rooms. I also asked for one of the... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Dear Michelle, thank you very much for taking the time to share your review with us. I am delighted to hear your experience was close to excellent, however I am sorry to learn you have experienced little challenges with the room assignment. We do hope we get an opportunity to welcome you back to the hotel in the near future.... More 

Hotel Review Summarization

What travelers say

  • Very good(14)
  • Borough market(9)
  • Tate Modern(5)
  • Bridge tube station(3)
  • Great location(3)
  • Sofa bed(3)
Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

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Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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