We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London City South

#403 of 1,052 Hotels in London
GreenLeadersSilver level
Hotel website
Hotel deals
53-61 Southwark Bridge Road, London SE1 9HH, England
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work directly with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel London City South
Professional photos View all
Browse nearby
Novotel London City South
Add Photo

1,428 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    354
    740
    236
    67
    31
See reviews for
735
236
65
220
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1428)
  • Mar-May only
    (387)
  • Jun-Aug only
    (357)
  • Sep-Nov only
    (325)
  • Dec-Feb only
    (359)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed in this hotel as it was close to south bank and the itv studio as we where there to see loose women. Before we when to London we had booked disabled rooms. I had booked two disabled room with twine beds. I had been told that we had got the rooms. I also asked for one of the... More 

Was this review helpful? Yes
Dunfermline, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arriving at the hotel after a very long day, check-in was fast and the staff were friendly. My room was lovely too, from the coffee machine, to the very luxurious bed and the glass panel in the bathroom, which was really cool. The hotel was so clean and all the little things made a difference to my stay. I ordered... More 

Was this review helpful? Yes
Australia
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had not planned to stay in the Southwark area but what a pleasant surprise it was. The hotel is pleasant, close to metro and the awesome Burrough Markets where all sorts of treats are on offer. Plenty of restaurants around. Avoid room 103 and probably 203 at rear of building. This is where staff take their break and linen... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Thank you for posting a review! It's always a pleasure to receive a positive feedback. See you on your next trip hopefully! Monika Osik, Acting Room Division Manager More 

UK
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked into this hotel Last weekend. Arrived at our room and the card wouldn't work - the reception changed our room to a higher floor and the same thing happened, however they kindly accompanied us to the room to sort it out - we did nothing wrong, the door keys/cards just seem to be very temperamental (which can get quite... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for taking time to write the review and letting us know about issues with shower. I'm glad that overall you enjoyed your stay and I hope that we will be able to welcome you back in the hotel on your next visit to London. Monika Osik, Acting Room Division Manager More 

Devon
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose to stay here last minute - literally and check-in was quick, efficient and easy, the receptionist was very friendly and warm, it was a pleasure to have such a warm welcome. We were given a choice of floors, 2nd 3rd or 6th but were not advised of renovation works on the floor we chose. Surely this should be... More 

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Dear Carlideal, thank you for your very positive review about our next generation bedroom and hotel location but more importantly about the service. I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have been recognised and remembered. We very much look forward to welcoming you back to... More 

Sheffield, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The check in staff were efficient & friendly. I was booked into a refurbished room for 1 night on business. The room was clean, attractive, stylish & pleasant. Comfy bed, particularly good pillows (which make or break a decent nights sleep, in my opinion), a complimentary robe & slippers were provided & there was a useful selection of toiletries in... More 

Was this review helpful? Yes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for taking time to write such a lovely review! I will pass it on to the team to show them that their work is appreciated! I hope you will stay with us again next time you are in London! Monika Osik, Front Office Manager More 

Preston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, Good location just behind the South Banks. Made to feel very welcome on arrival with token gifts for the Kids from helpful Staff. Awesome room and was very modern, My daughter loved the "Smart Glass" shower wall & so did we! (Next Generation room or something) Very good selection for Breakfasts but Novotel need to look at their... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for a great feedback! I'm really glad to hear you enjoyed your stay with us and I will be looking forward to welcoming you back in the hotel during your next visit to London! Monika Osik, Front Office Manager More 

Gloucester, UK
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a typical Novotel hotel, however a couple of floors are currently being upgraded. Check in was friendly and efficient. Our room was of a decent size and was quiet (no traffic noise) and the bed was comfortable too. The only let down was the bathroom which was in need of decorating, the main eyesore being the missing shower... More 

Was this review helpful? Yes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for your review. It's always a pleasure to receive a positive feedback. I hope I will be able to welcome you back in the hotel in the near future and give you a chance to enjoy our new rooms. Best Regards, Monika Osik, Front Office Manager More 

Vianen
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Last 2 nights stayed at the Novotel London City South. Though located at a convenient location the hotel was disappointing. Especially considering the walk in price. The check-in was ok and friendly. They booked me on the second floor but forgot to tell that that floor was under reconstruction. My room at the end of the corridor was outdated clean.... More 

Was this review helpful? Yes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

I very much appreciate all your thoughts. I'm pleased that you enjoyed your stay, and having noted all your comments. I look forward to welcoming you back in the near future. Kind regards, Monika Osik, Front Office Manager More 

wooloomooloo
Level Contributor
250 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only here for one Saturday night, but it was a pleasant experience. Rooms are typical Novotel style - so no surprises there. Check-in was friendly and efficient. The location is excellent, very close to Borough Market and London Bridge station. There was quite a lot of street noise in the middle of the night, weekend revellers most likely, so light... More 

Was this review helpful? Yes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back very soon. Best regards, Monika Osik, Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (91)
Viewed
View from room (7)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (28)
Viewed
Bathroom (9)
Viewed
Dining (4)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (12)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay