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All 1,073 London hotels

Novotel London City South

4.0 of 5 Hotel   |   53-61 Southwark Bridge Road, London SE1 9HH, England (City of London)
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79%
Ranked #357 of 1,073 hotels in London
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
TFox8 Orlando
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  • Reviews (1,361)
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1,361 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Orlando
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very clean, comfortable, modern, hotel. Absolutely wonderful service! The staff was very professional and friendly. The beds in the rooms were quite comfortable and there was always plentiful coffee available. Great location, close to the Borough Market, where you can get good local food.

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England
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have had a good stay with an excellent breakfast to set you up for a day of walking and sightseeing. The room was good, it had a great view of the Shard and was on the 6th floor. Ask for a view of the Shard. I would definitely visit this hotel again.

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Victoria P, Manager at Novotel London City South, responded to this review

So glad you had an enjoyable time at the Novotel London City South. We very much appreciate the feedback and we hope to see you again soon. Kind regards, Victoria Parry Rooms Division Manager More

south wales
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked to stay here for a weekend for two of us, wanted to go on the eye, see the crown jewels and go to trafalga square..Didn't want to be too far from all of these and this hotel was in the perfect location. Very friendly staff with modern clean rooms with internet. In a quiet location too, the breakfast was... More

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Victoria P, Manager at Novotel London City South, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Victoria Parry Rooms Division Manager More

Derby, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently positioned just off Southwark Bridge. Big rooms happily accommodate two double beds without feeling cramped. Complimentary Nespresso coffee & wifi in the rooms. Breakfast included but I would recommend getting there early to avoid queues. Good for a family city break. All of south bank is a short walk away. Probably not ideal for business or anyone looking for... More

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Victoria P, Manager at Novotel London City South, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Victoria Parry Rooms Division Manager More

Madrid
Top Contributor
174 reviews 174 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed just one night in this very standard Novotel, except for the price. Upon arrival, check in was astonishingly slow and I had to wait for more than 15 minutes when only 3 persons were before me and two girls managing the front desk. At least the one who finally arranged my check in was very cold and her... More

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Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for your feedback, I'm sorry on this occasion you were disappointed with your stay. As you can see from other reviews our staff friendliness is often remarked on so I am suprised by your comments regarding the team but will share your feedback. Kind regards, Victoria Parry Rooms Division Manager More

Norwich, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived late to the hotel but was met with happy staff who couldn'd do enough for me. Not only did they deliver on my request for a high room I was also upgraded to a suite due to the number of people in my party. The room was large, clean and fantastically well equipped (although you might expect that).... More

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Victoria P, Manager at Novotel London City South, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Victoria Parry Rooms Division Manager More

Nottingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was well equipped, clean and bathroom good. we were on the top floor and did not have any noise issues. The staff I found to be friendly and helpful. The only negatives I felt the breakfast room was not as clean as it should be we were down early for breakfast and on the floor were a lot... More

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Victoria P, Manager at Novotel London City South, responded to this review

Thank you for your review, I'm glad you enjoyed your stay overall. Would you be so kind as to send me your details so I can investigate with the team why you did not receive your drinks voucher? Kind regards, Victoria Parry Rooms Division Manager h3269-dm@accor.com More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here on business for 5 nights last week. We visited the bar on our second night and were amazed to find a mouse scurrying around the bar. I brought this to the attention of the bar staff who were not surprised at all but told me they would bring it to the attention of the facilities team. The... More

Was this review helpful? Yes 1
Victoria P, Manager at Novotel London City South, responded to this review

Thank you for your feedback, I'm sorry that you were not contacted. Please find my details below to discuss this further Kind regards, Victoria Parry Rooms Division Manager 0207 089 0502 More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 14, 2014

I stayed here on business in June 2014 and stayed for one night. For one night it was ok. I found my room on the fifth floor noisy and there was a thudding noise above me all night. I thought it was the gym but that was not directly above and the gym shut at 10pm. The fact that you... More

Was this review helpful? Yes 2
Victoria P, Manager at Novotel London City South, responded to this review

Thank you for taking the time to post a review following your stay, and for your feedback. I'm sorry you did not have a peaceful night's sleep, if you could email me with details of your room number I will be able to follow up with my maintenance team about the issues you have mentioned, my email is H3269-dm@accor.com Kind... More

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Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Phone Number:
Location: United Kingdom > England > London > City of London , London Bridge , Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London City South 4*
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Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Novotel London City South England

134 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#15 Green Hotel in London #233 Luxury Hotel in London #258 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 
Number of rooms
182

Questions & Answers

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1 question
2 days ago

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