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Novotel London City South

#402 of 1,050 Hotels in London
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53-61 Southwark Bridge Road, London SE1 9HH, England
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Novotel London City South
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Novotel London City South
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1,401 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southam, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

The room was ok. Strange arrangement of separate toilet with no sink. Bed was comfortable. However, entire stay spoilt by a large mouse running around the restaurant while we were having dinner. Staff did not appear to be surprised and since reading other reviews it appears that this is a long standing problem. We had paid for bed and breakfast,... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel - Great location with parking, Staff very friendly. Hotel was very upto date and nicely situated for getting around London Shard just up the road and Breakfast excellent ! Bar was open late.

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Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you so much for a great feedback, it's always a pleasure to receive positive comments. I hope to welcome you back in the near future! Best Regards, Monika Osik, Front Office Manager More 

Nottingham
Top Contributor
211 reviews 211 reviews
24 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location near London Bridge, this is a smart and stylishly decorated place. Clean and comfortable rooms with great black out curtains. One grumble that a seal around the shower leaked so the bathroom floor got soaked. But hey, I didn't have to clean it up! Pretty decent breakfast. Definitely would stay again.

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Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for taking time to post your review! I'm happy to hear that you enjoyed your stay with us and I hope your next visit will be as pleasant as the previous one! Best Regards, Monika Osik, Front Office Manager More 

Southampton, United Kingdom
Top Contributor
126 reviews 126 reviews
50 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent location if you are going to the Globe. Free wifi worked well. There is parking shared with the adjacent Ibis Styles hotel (same chain). We did not eat in the restaurant. Although we had not asked for one, we were given a disabled room (126) which is one of the first you come to on the first floor. Bed... More 

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Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for posting your review. I'm glad to hear that you found our location good and overall you enjoyed your stay. The room you stayed in will be soon refurbished and I hope you will visit us again in the future to see how it has improved. Monika Osik Front Office Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything I expect from a Novotel. Efficient check-in, perfect room and a great breakfast. All of it in an excellent location. I look forward to staying in Novotel London south again and I'd definitely recommend this hotel.

Review collected in partnership with this hotel

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Victoria P, Manager at Novotel London City South, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Victoria Phillips Rooms Division Manager More 

Top Contributor
66 reviews 66 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the great training session in the meeting rooms on the first floor. The staff were ace and the coffee plentiful and tasty. The staff made the whole day smooth and helped with every eventually. The lunch was very tasty with all three courses severed by very capable staff

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Victoria P, Manager at Novotel London City South, responded to this review

Thank you for your feedback, I'm glad to hear that your meeting went well and the team took care of you in conference. I'll be sure to pass on your compliments and I hope we can welcome you back in the near future. Kind regards, Victoria Phillips Rooms Division Manager More 

Bracknell, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed overnight in this hotel and therefore did not use everything this hotel has to offer. The location of the hotel you can not fault, right by London Bridge and The Shard with London Bridge tube station just minutes away. The hotel was clean and modern with a nice size bar and restaurant. Our room on the 2nd... More 

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Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us. I hope we can be part of your future travel plans. Kind regards, Victoria Phillips, Rooms Division Manager More 

Chorley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked a three night stay at the Novotel London City South using Tesco Club Card vouchers - couldn't have been easier. The hotel was perfect for our planned sightseeing trip and the overall appearance and excellent breakfast made it a very enjoyable three days. The staff couldn't do enough and were very friendly and pleasant. Would definitely stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel London City South again very soon. Kind regards, Victoria Phillips, Rooms Division Manager More 

Bedford, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Always enjoy my stay, rooms are spotlessly clean and comfy with good facilities in them. On quite a busy road but never hear the traffic. Great location for either going left to South Bank, St Paul's and on to Westminster or right to go to London Bridge and Tower of London, all within good walking distance. The bar is relaxed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Victoria P, Manager at Novotel London City South, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London City South. I look forward to welcoming you back again soon. Kind regards, Victoria Phillips, Rooms Division Manager More 

JezzerGloucester
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location for the tube and a very vibrant area of London. Check in was very easy, staff in general were very friendly and helpful. Breakfast was all that you could have wanted. Staff in the restaurant were excellent. Rooms were not huge, but well appointed, clean and plenty of hot water

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Victoria P, Manager at Novotel London City South, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. Victoria Phillips, Rooms Division Manager More 

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Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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