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Arlington House

17-20 Arlington Street, London SW1A 1RL, England
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Certificate of Excellence 2014
Arlington House
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Arlington House
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54 reviews from our community

Traveler rating
    22
    20
    6
    3
    3
See reviews for
21
15
2
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town, Western Cape, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

We visited London in December with 3 young children (6, 5 & 20mths) and thought carefully about where to stay. We decided on a 2 bedroom flat at Arlington House and were extremely happy with our choice. Our flat had 2 very spacious bedrooms with en-suite, fully functional kitchen (fridge, freezer, dishwasher, washing machine, pans, crockery, cutlery etc), dining room,... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

My apologies for delay in responding to your very complimentary review on your stay with us back in December. I am absolutely delighted to read that you and your family had such a great time with us and that the apartment and the location contributed to you having an enjoyable stay at Arlington House and in London. I really do... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

First of all. I would like to say about the location, it is simly great! 50m from piccadilly everything is close to this place. If you travel with your family it the best place to stay for you! Apartment is large enough, each room has a bathroom inside. Kitchen is fully equipped! The only one thing I did not like,... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

Thank you very much for your recent review relating to your stay at Arlington House Apartments in St. james's. I was delightEd to read that you had an enjoyable experience and that the location and the apartment itself met with your expectations. Regarding the linen and towel changes as of January this year we will be chaging this twice per... More 

Nagpur, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Fantastic location int he upscale Mayfair right next to The Ritz and well connected to Central London. The One Bedroom Apartment was pricey but very spacious with an extra toilet and can easily accommodate 3-4 persons. Having said that, the service was not unto the mark. Though the lobby person was helpful with directions etc. their overall service level needs... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

Thank you very much for taking the time to write a review on your recent stay with us. I am sorry that you have some concerns about the servcie levels and I would hope that before you booked with us you were made aware of the services that we provide. I apologise if none of my colleagues were available to... More 

High Peak, Derbyshire
Top Contributor
69 reviews 69 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 22, 2014

Arlington House is located right behind the Ritz, above the Caprice and overlooking Green Park, so it's a great location for a relaxed weekend in London, where you want to be able to wander at your leisure. The apartment was nice, if a little dated. It has all the facilities you need to be a home from home but decor... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

Thank you very much for sharing your experience with us relating to your stay in December. I was very please overall to read that you enjoyed your stay with us and liked the apartment and its location. Many aplogies for the scratched floors , unfortunately not every guest appreciates that its pretty easy to damage a wooded floor and it... More 

Brooklyn, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 1, 2014

We stayed in 3 BR suite #59 for 4 nights over Thanksgiving and I was thrilled with the location and the quality of the room and furnishings. The lobby was only OK (very clean and basic but not at all opulent) and management of the lighting controls take some getting used to. The lobby is the only downside and frankly... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

Thank you so much for taking the time to write your comments about your recent stay with us. I am absolutely thrilled to read that you had such a great stay and that the apartment exceeded your expectations. Our location and the prduct we have here at Arlington House as you mentioned are two of our strengts. There are many... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2014

We stayed with the family in these residences and really enjoyed the facilities and layout of the apartments. The concierge are usually helpful, especially a man called Paolo who goes above and beyond to assist. When we asked for a few services, they were very helpful. The manager was also extremely nice, he even let us use the printer, scanner... More 

Was this review helpful? Yes
Arlington H, General Manager at Arlington House, responded to this review

Apologies for the delay in responding to your wonderful and complimentary review on your recent stay with us here at Arlington House Apartments in St. james's. I very much appreciate you taking the time to share your experiecne with us and in particular I was delighted to see that you and your family enjoyed your stay and found the accommodations... More 

Bangkok/Zurich/London
Top Contributor
82 reviews 82 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 8, 2014

Being "regulars" having stayed at Arlington House on an annual basis for many years we are perhaps more qualified to observe changes and privileged to voice our opinion covering a long time span. During the years we witnessed renovations, management changes, new personnel and many improvements in administration. All for the better so that we are at the stage when... More 

Was this review helpful? Yes 2
Arlington H, General Manager at Arlington House, responded to this review

Thank you for your wonderful generous review on your recent stay with us. I am delighted and thrilled to read your comments and I will certainly share these with our House Keeping department and the rest of the team. As you have been such regular guests over the years you are undoubtedly in a very good position to be able... More 

San Francisco, California
Top Contributor
53 reviews 53 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 6, 2014

We stayed at week in a studio at the Arlington House and found it clean, extremely spacious (for London), comfortable and quiet. The kitchenette was sufficient for light cooking but with so many good restaurants at your doorstep we didn't use it often. The washer/dryer was also an added bonus. We both spent a lot of time in the room... More 

Was this review helpful? Yes 1
Arlington H, General Manager at Arlington House, responded to this review

Thank you very much for your taking the time to write a review on your recent stay with us at Arlington House Apartments. I was delighted to read that you had a very comfortable and enjoyable stay with us and that the apartment and indeed our wonderful location ticked all the box,s for you. I do hope that we will... More 

Rio de Janeiro
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 23, 2014

I just had the pleasure of staying here again after a few years and it was just as good as I remember. I love the privacy that these serviced apartments offer rather than staying at fancy hotels where the services can be overbearing and the rates eye watering. The apartments are spacious and done in a sophisticated modern style with... More 

Was this review helpful? Yes 1
Arlington H, General Manager at Arlington House, responded to this review

Thank you very much for taking the time to share your recent experience with us here at Arlington House. I was delighted to read that you and your wife enjoyed your stay with us again and found the facility and our location met with your expectations. I am glad you highlighted a few issues and one is that we are... More 

Naples, FL
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2014

I read all the reviews before I booked the Arlington House and had some concerns with the bad reviews. But I wanted the location which couldn't be better. Our experience proved to be an excellent choice. We found the staff to be helpful and the one bedroom garden view apartment was lovely. Based on our booking, we did not expect... More 

Was this review helpful? Yes 1
Arlington H, General Manager at Arlington House, responded to this review

We appreciate very much that you have taken the time to write a review on your recent stay with us here at Arlington House Apartments. I was delighted to see that you enjoyed your time with us and that the apartment fulfilled your needs and above all that you were pleasantly surprised. We actually provide Housekeeping services Monday to Friday... More 

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Additional Information about Arlington House

Address: 17-20 Arlington Street, London SW1A 1RL, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Number of rooms: 98
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Also Known As:
Arlington House London, England

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Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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