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Gresham Hotel London

116 Sussex Gardens | Hyde Park, London W2 1UA, England
Hotel amenities
Gresham Hotel London
Best prices for: 1 room 1 guest
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Ranked #790 of 1,050 Hotels in London
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440 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nuneaton
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed at this hotel around eight years ago, and decided to stay here again when we took our daughter for a weekend in London. The location is good, just five minutes from the underground and the road.is fairly quiet. We had the family room on the first floor overlooking the road at the front. The room... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Room very small and basic, but does what it says on the tin as the saying goes! Very noisy woke several times in the night by other guests walking around on their laminate floor! Matteress was hard and lumpy, headboard not attached to the bed windows drafty, curtains hanging off rail and did not reach thd floor. Bathroom smelt of... More 

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Travelers are raving about these London hotels

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I booked this as an overnight package for 5 people on Sat 07/02/15 with Hotel Direct as part of my Daughter's 18th birthdday celebrations for rooms & show only as I had booked the train fare independently.The Hotel looked very nice from the front & was situated on a nice road which was not too busy & also not too... More 

Was this review helpful? Yes 1
Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your review. We are glad you enjoyed our breakfast and location. Unfortunately we do not provide secure lockers for the luggage storage, but we would like to assure you that our hotel is safe and our reception staff are always in control of hotel visitors and there have been no theft accidents. We are sorry... More 

grimsby
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have just got back from 3 nights in London staying at the Gresham. It is in an excellent location near to station/underground .Room was tired looking but adequate. Bed was clean which is all that matters as there is so much to do in London and you don't sit in your room all day! We were on 4th floor... More 

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Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your feedback. We were very happy to read that you have enjoyed your stay with us and that you've found your room comfortable and good value for the price paid. We are just minutes walk away from Paddington station, many shops and attractions. Please do let us know if you are coming back to London... More 

cork
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 13, 2015 via mobile

We stayed here for one night only (thankfully!) April 11th . The only good thing about the hotel was it's location one a 2 minute walk from paddington station but there are lots of other hotels in this location that I would recommend to try over this one . From the utterly rudest man on reception to the box size... More 

Was this review helpful? Yes 4
Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your feedback. We are very sorry to hear that you did not enjoy your stay with us and would like to assure you that your comments on our reception staff have been taken very seriously and our customer service has been improved since you stayed with us. We have also replaced the plastic cups in... More 

Leeds, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 1, 2015

Certainly won't be stopping here again there's basic and basic not even a glass in bathroom. Not very clean would give zero stars if I could.last straw was you have to buzz in and out of a annex which was'et even next door. But a few doors down. And had to phone to find out where themain bluiding was and... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 1, 2015

Me and my boyfriend stayed here for 1 night in March. We were getting the Eurostar to Paris early the next day and this hotel was ok for 1 night. I thought we had booked a double room, we ended up with twin beds. Bathroom was ok, tea and coffee in room was good. Woke up a few times in... More 

Was this review helpful? Yes 1
Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your review. We are sorry you have booked a wrong room type, we would have tried to move you into a Double room if we had availability. Hopefully your next stay with us will be more enjoyable. Kind Regards, The Gresham Hotel More 

Midhurst, United Kingdom
Top Contributor
73 reviews 73 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 28, 2015

Stayed for one night and glad it was one night only . Facilities are basic , good location but feels like a half way house hostel for down and outs . It was cheap which is the only upside so can't expect too much

Was this review helpful? Yes 4
Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your review. We were disappointed to read that you did not find your stay comfortable and we did not meet your expectations. We would be grateful if you could get in touch and provide more feedback on your stay as it would help us to understand your experience better and improve our service. Kind Regards,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2015

Weekend away just myself and my partner nice hotel situated a small walk from paddington tube station. Welcoming face on the reception clean hotel and clean room a simple room but nice for what we wanted the bathroom facilities were close together you just had to be carefull when getting out of the bath but again clean with fresh towels.... More 

Was this review helpful? Yes 1
Greshamhotel, Front Office Manager at Gresham Hotel London, responded to this review

Dear guest, Thank you for your review. It was a pleasure to read that you have enjoyed staying at The Gresham Hotel and we would love to see you coming back in future. Kind Regards, The Gresham Hotel More 

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