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All 531 London B&Bs / inns

Sapphire Hotel

3.0 of 5 Small Hotel   |   35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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Sapphire Hotel
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Ranked #213 of 531 London B&B and Inns
A recent review
3 of 5 stars reviewed 5 days ago
Hollie M Bridgend, United Kingdom
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158 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgend, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was initially apprehensive due to the negative reviews on here. However, when we arrived the hotel was clean and welcoming. We were allowed to store our bags in the office during the day, a big help before check in time! We had a room at the very top floor, and with three of us, the room did feel a bit... More

Was this review helpful? Yes 2
Suffolk UK
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked Sapphire for convenience of night in London after show at Hammersmith Apollo. Was concerned as had read poor reports, however, when we arrived to check in we were informed (like so many others have said) that our room would be at their 'sister' hotel, the Pearl, just down the road. The two gentlemen that greeted us were friendly and... More

Was this review helpful? Yes 7
Kings Lynn, Norfolk
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The overwhelming smell of sewage in the communal areas made us gag. Aggressive staff. Stiflingly hot. Had to ask for a fan for the room which we then kept tripping over because the room was tiny. Had to go down the road for breakfast. Definitely NOT worth the money we paid

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Like it would seem many other people, on arrival I was immediately told I would be stopping at their 'sister' hotel down the road. The other hotel, The Peal is £20 cheaper per room. I asked to use an iron, but was told there wasn't one available - pretty poor. The breakfast was held in what seemed like a large... More

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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

I have been booking rooms for business clients coming to the UK and have been told the staff are very unprofessional and rude. They do not try to meet your needs. Its noisy, stuffy, small, dated. I will not be using them again. Non of them would recommend them either.

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Somerset, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 14, 2014

We stayed for one night as we booked a night at theatre but wanted cheap accommodation just to put our heads down. Bad points: We were booked for Sapphire but transferred to a sister hotel - a little odd - no one was there on our arrival but quickly came when we rang. No towels on arrival - this was... More

Was this review helpful? Yes 8
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 14, 2014

Stayed Sunday to Tuesday at this hotel. Very welcoming and helpful. Size was a bit small but for London and the price paid it was excellent. Breakfast was included but is basic. The hotel though is very clean and tidy and the refurbished rooms are of very good quality

Was this review helpful? Yes 9
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2014

I thoroughly enjoyed my stay with Sapphire hotel - the customer service was excellent, as well as the maid service and the included breakfast (the eggs are amazing!). I would definitely feel comfortable recommending the hotel to my family, friends and colleges. The room was maintained clean with fresh sheets and towels and the staff members are exceedingly helpful both... More

Was this review helpful? Yes 7
Doncaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 17, 2014

Only stayed one night - we booked single rooms in the Sapphire but actually ended up staying in the Pearl & Emerald which are all linked hotels and a few doors down from the Sapphire. The single rooms are very small, but spotlessly clean and perfectly adequate for an overnight night. I was particularly impressed by the standard. The bed... More

Was this review helpful? Yes 9
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Additional Information about Sapphire Hotel

Address: 35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapphire Hotel 3*
Number of rooms: 14
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Also Known As:
Sapphire Hotel London, England

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