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Sapphire Hotel

35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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Sapphire Hotel
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Ranked #273 of 526 London B&B and Inns
A recent review
3 of 5 stars reviewed 6 days ago
sheep1818 Dorset, United Kingdom
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dorset, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel recently, paid £62 for a single room for one night. The room was well presented and had a 'modern feel' to it. The room was extremely small, for some reason had a full size fridge which was unnecessary, bulky and took up too much room. The bathroom was absolutely tiny, my shoulder was leaning on... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Enjoyed our stay and hotel was nice and close to the attractions.. Problem occurred when asking reception for a taxi to Heathrow airport, and was told it was going to be £135! (There own service) We hailed a London taxi and cost only £64. Beware

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at this establishment as had business locally . Hotel staff was rude and unhelpful rooms had a bad smell. Doorman insisted I use there car service that was extremely expensive as £70 back to Heathrow I only paid £48 in a black taxi there

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Travelers are raving about these London hotels

Bali, Indonesia
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Couple things that bother us while we were staying there. we were staying on the second floor. The room itself wasn't sound proof. We could heard people walking up & down the stair. And there's a main door for every floor that very noisy every time people passing the door. The worst of all was shower drain, it was very... More 

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Oxford
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

I stayed in companion hotel the Pearl, just along the road. It was fine. Clean, warm, good blinds to stop the light, good shower and I got a good deal as it was a Sunday night. I didn't stay for breakfast.

Was this review helpful? Yes 1
Harrogate, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 13, 2015

On a positive note, the hotel was in a good location for the Apollo at Hammersmith, & the beds were clean & comfortable, but we were very disappointed overall with the hotel. We had booked a double room & a single room & requested that they be situated near each other, however, the rooms ended up being 3 floors apart.... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

After check-in, you're sent down the street to another hotel 'The Pearl/Emerald' - which is NOT like the pictures on their website etc. Room was tiny and unbearably warm and the tiles falling off the walls in the bathrooms. It did not feel clean or hygienic. We had booked breakfast so headed down - the ambiance was awkward and uncomfortable.... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed April 13, 2015

We arrived and did not let us make the cheeking and let us go to the bathroom because they had a bath, or common for customers. The room was so small, it did not fall wardrobe, tiny bed. The TV did not see. The small bath. The fridge did not work. For breakfast we had to queue to wait because... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015 via mobile

The Sapphire is an exquisite boutique hotel. It is very close to both Shepherd's Bush Station as well as Hammersmith Station. It's also very close to Westfield shopping mall (the biggest mall in Europe!) and also minutes away from Central London. The hotel is newly renovated and the interior as well as the exterior are very welcoming. The staff is... More 

Was this review helpful? Yes 1
Hitchin, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 9, 2015

Easy check in and pleasing room with on suite which was clean with soft towels. Breakfast was included and was OK. Useful location for underground into central London. Allowed us to keep our luggage until later in the day when we checked out.

Was this review helpful? Yes 2
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