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Sapphire Hotel

35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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1 room 1 guest
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205 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hollywood, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Look, if you're not looking for much you won't be disappointed, I stayed here for 2 nights and personally I'd rather stay further out of town and commute. The room is clean and has mostly what you need, warm water, bed, TV but it's very noisy, not sure if it's staff or guests but I suspect staff who congregate on... More 

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Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

well, just about ok, lady in reception was very helpful which was a plus point. On the negative, I had a single room, which was clean, but you couldn't swing a cat in it. No one on reception the next morning but a notice where to get breakfast at a different hotel, breakfast was awful, instant coffee, dry inedible scrambled... More 

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Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed 2 weeks ago

My experience to this place is not bad at all, Great location, very close to underground station which makes mylife easier. The only thing is - I am vegetarian and in the breakfast there wasn't anything much to eat.

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Lisbon, Portugal
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was quite nice. Good location, close to lots of shops and restaurants and to the subway. The room where we staid was very small but clean and it had a really nice window in the top of the ceiling. The breakfast was simple, nothing much but enough for a breakfast.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked a single room in June at the Sapphire Hotel. When I arrived I discovered that LateRooms had duplicated the booking. Nobody had queried the booking with LateRoom and the person on the desk was very unhelpful. LateRooms did not deal effectively with the problem and I was charged for both rooms. Room was okay but very stuffy, breakfast... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 25, 2015 via mobile

Me and my partner came to the sapphire and was met by the "manager" who told us that he had booked some one in for 10 nights so the room we were staying in was for him the next night so we would have to move rooms obviously we were annoyed at the inconvenience considering we booked a month in... More 

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New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 18, 2015

I've stayed in some small hotel rooms in London, but this hotel takes the cake. It's literally the size of a walk in closet with just a sliver of carpet to step on. I feel like I am in a solitary confinement cell and I'm not exaggerating. I can touch both walls with my arms spread and I am 5'10.... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 14, 2015

It smelled really bad, the carpets were very dirty and not vacuumed. We left 2 days early...., could not stand it. The fridge was making too much noise. Could hear all the other guests clearly. Used towels just on the floor in the hallway for days.

Was this review helpful? Yes 2
Tampere, Finland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 1, 2015

There was poor pressure in the shower, the fridge didn't work and there was some traffic noise from the street. The breakfast was in an adjacent hotel and included two eggs, some toast, a croissant, peas and coffee or tea.

Was this review helpful? Yes 3
Dorset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015

I stayed at this hotel recently, paid £62 for a single room for one night. The room was well presented and had a 'modern feel' to it. The room was extremely small, for some reason had a full size fridge which was unnecessary, bulky and took up too much room. The bathroom was absolutely tiny, my shoulder was leaning on... More 

Was this review helpful? Yes 2
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