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Sapphire Hotel

35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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Sapphire Hotel
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Ranked #285 of 532 London B&B and Inns
A recent review
3 of 5 stars reviewed 4 weeks ago
slahti Tampere, Finland
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199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Me and my partner came to the sapphire and was met by the "manager" who told us that he had booked some one in for 10 nights so the room we were staying in was for him the next night so we would have to move rooms obviously we were annoyed at the inconvenience considering we booked a month in... More 

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New York City, New York
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6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed in some small hotel rooms in London, but this hotel takes the cake. It's literally the size of a walk in closet with just a sliver of carpet to step on. I feel like I am in a solitary confinement cell and I'm not exaggerating. I can touch both walls with my arms spread and I am 5'10.... More 

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Travelers are raving about these London hotels

1 review
2 of 5 stars Reviewed 2 weeks ago

It smelled really bad, the carpets were very dirty and not vacuumed. We left 2 days early...., could not stand it. The fridge was making too much noise. Could hear all the other guests clearly. Used towels just on the floor in the hallway for days.

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Tampere, Finland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

There was poor pressure in the shower, the fridge didn't work and there was some traffic noise from the street. The breakfast was in an adjacent hotel and included two eggs, some toast, a croissant, peas and coffee or tea.

Was this review helpful? Yes 1
Dorset, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 17, 2015

I stayed at this hotel recently, paid £62 for a single room for one night. The room was well presented and had a 'modern feel' to it. The room was extremely small, for some reason had a full size fridge which was unnecessary, bulky and took up too much room. The bathroom was absolutely tiny, my shoulder was leaning on... More 

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Bali, Indonesia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 22, 2015

Couple things that bother us while we were staying there. we were staying on the second floor. The room itself wasn't sound proof. We could heard people walking up & down the stair. And there's a main door for every floor that very noisy every time people passing the door. The worst of all was shower drain, it was very... More 

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Oxford
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

I stayed in companion hotel the Pearl, just along the road. It was fine. Clean, warm, good blinds to stop the light, good shower and I got a good deal as it was a Sunday night. I didn't stay for breakfast.

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Harrogate, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 13, 2015

On a positive note, the hotel was in a good location for the Apollo at Hammersmith, & the beds were clean & comfortable, but we were very disappointed overall with the hotel. We had booked a double room & a single room & requested that they be situated near each other, however, the rooms ended up being 3 floors apart.... More 

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Glasgow, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

After check-in, you're sent down the street to another hotel 'The Pearl/Emerald' - which is NOT like the pictures on their website etc. Room was tiny and unbearably warm and the tiles falling off the walls in the bathrooms. It did not feel clean or hygienic. We had booked breakfast so headed down - the ambiance was awkward and uncomfortable.... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed April 13, 2015

We arrived and did not let us make the cheeking and let us go to the bathroom because they had a bath, or common for customers. The room was so small, it did not fall wardrobe, tiny bed. The TV did not see. The small bath. The fridge did not work. For breakfast we had to queue to wait because... More 

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