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All 525 London B&Bs / inns

Sapphire Hotel

3.0 of 5 Small Hotel   |   35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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Ranked #201 of 525 London B&B and Inns
A recent review
3 of 5 stars reviewed 4 weeks ago
Rachaeljkerswell Somerset, United Kingdom
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  • Reviews (151)
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151 people have reviewed this hotel

Traveler rating
    42
    40
    34
    20
    15
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11
51
14
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Somerset, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for one night as we booked a night at theatre but wanted cheap accommodation just to put our heads down. Bad points: We were booked for Sapphire but transferred to a sister hotel - a little odd - no one was there on our arrival but quickly came when we rang. No towels on arrival - this was... More

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed Sunday to Tuesday at this hotel. Very welcoming and helpful. Size was a bit small but for London and the price paid it was excellent. Breakfast was included but is basic. The hotel though is very clean and tidy and the refurbished rooms are of very good quality

Was this review helpful? Yes 6
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

I thoroughly enjoyed my stay with Sapphire hotel - the customer service was excellent, as well as the maid service and the included breakfast (the eggs are amazing!). I would definitely feel comfortable recommending the hotel to my family, friends and colleges. The room was maintained clean with fresh sheets and towels and the staff members are exceedingly helpful both... More

Was this review helpful? Yes 3
Doncaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 17, 2014

Only stayed one night - we booked single rooms in the Sapphire but actually ended up staying in the Pearl & Emerald which are all linked hotels and a few doors down from the Sapphire. The single rooms are very small, but spotlessly clean and perfectly adequate for an overnight night. I was particularly impressed by the standard. The bed... More

Was this review helpful? Yes 6
Esbjerg, Denmark
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 7, 2014

Just 5 min walk away from either Goldhawk Road or Shepheards Bush (Westfield shopping centre) the hotels location is perfect. Also the busline 295 stops right outside. The breakfast is good with eggs and toast served from the friendly staff; yoghurt, croissants, cornflakes etc. from a small buffet. You do not leave with hunger but be prepared that you might... More

Was this review helpful? Yes 10
Orangeville, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2014

I would definitely not recommend this hotel to anybody. Size wise, I thought it was fine, but everything else about my stay was quite poor. The management/employees were rarely around and were not at all helpful. My first night I had to wait 2 hours for a fan, there was never an offer to help with luggage, and when I... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 1, 2014

While the website imagery may present an impression of a boutique-style offering, be aware that this hotel and others of its ilk run by the same people in the vicinity are converted houses or flats with tiny bedsit style rooms. Whilst this may be acceptable for the money paid, a better experience can be sought elsewhere. Reasonable efforts have been... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Top Contributor
63 reviews 63 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 24, 2014

Small, typical London room. 6 room B&B, not really a hotel, though I had room 50 in a 6 room place! Noisy rooms, dirty, small and average shower. Awful sleep, thin walls and noisy stairs and corridor, noisy fridge in room...... Tiny bathroom, broken wardrobe... not my thing. Breakfast, 6 doors down on the left in another hotel, find you... More

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 24, 2014

It caters for travellers who need just a room in a good location. First of all, the room I stayed came with breakfast but was served in different hotel, although it's like a 15 seconds walk only, but I could not enter and often, waited till come one get out then enter to have breakfast, really not make sense. The... More

Was this review helpful? Yes 2
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Additional Information about Sapphire Hotel

Address: 35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sapphire Hotel 3*
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Also Known As:
Sapphire Hotel London, England

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Amenities

Business Center with Internet Access Free Breakfast Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Sapphire Hotel is a newly refurbished hotel offering all Ensuite rooms with Italian marble bathrooms with soft lighting, modern chic furnishing and contemporary décor which provides an ambience for relaxation. All rooms have a flat-screen LED TV with DVD player, sky channels and tea/coffee facilities. The entire hotel is non-smoking and is accessible via an electronic keycard system. ... more   less 
Number of rooms
14

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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