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Sapphire Hotel

35 Shepherds Bush Road | Hammersmith, London W6 7LU, England
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224 Reviews from our TripAdvisor Community

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Guildford, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this for my husband and I as we were going tot he Apollo and it was an easy walk. Plus it was less than half the price of the IBIS. The room was small but everything you want inside. Free WiFi, shower ensuite with bottles of goodies - which was a sort of 'built-in unit' within the room,... More 

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2 Thank Dawn H
Canterbury, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the Sapphire then read reviews ohh was so worried after this Went to hotel reception very nice took one look at my husband who uses walking stick and got us a ground floor rooms in sister hotel three doors down couldn't have been more helpfully Emerald hotel smart,clean,friendly staff,couldn't do enough Breakfast was continental but they add cooked eggs,toast,baked... More 

Helpful?
2 Thank Chaz B
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in a good location for the apollo and very good on price was clean and staff seemed polite enough ,but the rooms are small said a double and the bed was a queensize shower was broken and only two pillows and two small towels we booked in the sapphire hotel and upon check in was sent down... More 

Helpful?
2 Thank Wingnut7780
1 review
1 of 5 stars Reviewed January 3, 2016 via mobile

We waited outside in the rain for 6 minutes waiting for the manager to open the door for us. When he finally did, he seemed overly-cautious, and asked our friend (the only white male in the group) if he was with us, before finally letting us get our keys. Needless to say the service was terrible.

Helpful?
Thank Francis C

Travelers are raving about these London hotels

Washington DC, District of Columbia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 24, 2015

This hotel is a (relative) bargain for London. I wish I had the option to rate it "fair" given the circumstances. I would have dared to rate it good if it weren't for two issues.. This was my first trip to London and I chose this hotel due to its easy access to Heathrow and other attractions. Other pros are... More 

Helpful?
2 Thank Msjuicylover
Barton on Humber
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 16, 2015

The hotel is part of a group of three, The Saphire, the Pearl and the Emerald which are situated next to each other. We stayed at the Pearl / Emerald. The hotel was spotlessly clean and the floof in the entrance was very impressive being decoratively tiled with marble like tiles. The room was adequate with a small fridge and... More 

Helpful?
2 Thank Glendock
Southampton, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 26, 2015

I was booked to stay at the Sapphire Hotel for 2 nights last week. As with most people on here, I ended up for some reason being checked into the Pearl Hotel instead (which I presume is a sister hotel). When I arrived I was in a rush to get to a meeting and it was heavily raining, the man... More 

Helpful?
Thank beb4
Luton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

I Was looking for a cheap room for my partner and I and our 3 year old son for 1 night. Found a very good deal online, and despite usually reading lots of reviews didn't this time. Was not sure what to expect after reading the varying reviews but was pleasantly surprised. Yes the room was small, but when staying... More 

Helpful?
2 Thank Brendan W
Birmingham, United Kingdom
Level Contributor
240 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed October 9, 2015

We arrived at the hotel at around 6 pm. There is no actual Reception as such just a room where a guy was sat at a desk surrounded by baggage so it must double up as the baggage store room too. We were asked to pay for our rooms immediately and then ushered down the road to the Pearl Hotel.... More 

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1 Thank TAVAKLI
west sussex
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

Don't worry about the bad reviews , this place is ok , yes the rooms are small and you get sent to the pearl hotel which is about 5 doors down from the sapphire , but the pearl is very clean and comfortable and staff are ok , only downside is the breakfast , was expecting the full English but... More 

Helpful?
Thank weejock45
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