We've used this hotel for short stays (Chelsea Flower Show visits) in May many times. It's lovely, fresh, personal - ideal for lone guests as you feel known by the staff. I like all the public spaces & breakfast room. It's close to loads of cafes & restaurants (eg Tom's Kitchen & Conran shop cafe both minutes away, among many... More

I purchased a deal which included dinner only to find out that the hotel does not have a restaurant this kind of sums up this place, lovely staff poor management rooms somewhat tired. Dont complain as duty manager very unhelpful. Shall be reporting them to tading standards miss leading web site and offers.

I spent 2 nights in this hotel and was very happy with my stay. The hotel, although old, has a modern contemporary feel. The room was refurbished and clean. The furnishings were very luxurious and well kept. I didn't eat at the hotel but it looked very nice. I paid a little extra than I normally would to stay in... More

Let me first state the good. The location is good - not many hotels in this area and when Chelsea is your main destination, this is a good spot. Also, we asked for two separate beds and that was what we got, which seems pretty straightforward but many hotels mess that up, so that was nice. The gentleman at the... More

I stay here a lot on business as it is a nice alternative to my usual Mayfair haunt The Lansdowne but a late check-in last night after a full day in town resulted in the room from hell. Think a 1970s set for a porno movie and you get the picture - deep red carpet and walls, black bedstead etc.... More

Enjoyed our stay. Suite was roomy and a good size. Other rooms in this hotel are a bit small (as on a previous visit) and maybe American visitors would find this. Breakfast and location are superb. Worth paying the extra for a suite but perhaps a little pricey for some. We enjoyed our stay and staff were most helpful and... More

The hotel is in a fantastic location, some rooms need updating and some standard rooms are larger than others. The staff who works there is perfectly pleasant. It is a charming little hotel in a great spot, which is why I continually return, this was my third visit. The only issue is the noise from the hallway. I had been... More

This is a great little hotel, extremely clean and tidy and comfortable, with particularly comfortable beds. More to the point, it is pitched at a sensible price bearing in mind that it is in one of the best areas in London. Extremely good staff. The breakfast room is a bit dreary but there are a couple of coffee shops round... More

Easy location for both museums, parks and Kings Road shopping. We had a pink room which was really restful and very quiet, away from the usual buzz of London. The room wasn't huge but big enough for sleeping and the bathroom was very clean. The staff were very helpful. I would recommend this hotel if you like individual hotels. Great... More