I didn't book this hotel, but had I read the reviews on this site first, I wouldn't have. A friend of mine gave me the bad news after I had said where I was saying, and in most cases, the reality was equal or slightly worse than the reviews. I didn't experience rodents in the room as other users seem... more

Badly needs overhauling and renovating, reception not very helpful. Definately do not take children with you. more

Four of us arrived after short walk from Kings cross station. Hotel looked nice from outside . Receptionist was not very friendly and did not seem to care . All rooms were pretty cramped although they did have a fridge in them. In one room friend got woken up every so often with fridge vibrating against the bed. Two of... more

My first morning i woke up here a mouse ran across the floor in front of me.I've been to London before but if this was my first visit I would never go back.This hotel should not be open,I told the receptionist and he acted like it happens often, never said sorry just gave us another room across from the same... more

the hotel is located near to kings cross station, a good ten minute walk. The hotel is small and on a back street. Our room was available before the advised time so we checked in. The bathroom was nice except their was no hot water most of the time! Two sachets of body gel/shamppo were available. We had clean hand... more

I did not arrive at Arriva with great expectations but going by the website, did expect it to be a decent stay. To begin with, the front office person was extremely inhospitable (read rude). I booked a double bedroom and was taken by surprise with the size of the room. There was hardly any space left (to move around) if... more

After reading agreeable reviews about the Arriva Hotel on Tripadvisor I was looking forward to a pleasant nights stay. However, I was soon to be disappointed when I arrived and was told that my room was on the third floor and that the lift was broken. It then got worse when we went into the room and found it to... more

I booked into this hotel for 3 nights. It was the first time I'd stayed in the King's Cross area and I arrived with a little trepidation. My fears were unfounded though, I was given a quite spacious (for London) clean room at the front, with a nice, clean modern bathroom and shower. The double bed was firm and comfortable... more

An unpretentious, but geat value (for London) hotel, located very conveniently close to the St Pancreas international terminal and Kings Cross Metro station. Tea and coffee masking facilities in the room a real bonus. Only negative was the ever bored looking front desk person and the very stale croissants served up each morning. more