I telephoned (normally I internet it) and booked a room for 2 nights and was quoted a rate of £200+ per night which my wife called and confirmed the day afterwards. When I arrived I was told by the desk clerk that I had a very good rate and had been upgraded, which was a pleasant surprise. When I checked... more

I've stayed at the Plaza St James a few times on business and can safely say that on each occasion I have been looked after, the rooms have been spacious and the stay enjoyable. Thx more

This was my second stay at this Crowne Plaza hotel for business. Both times I've been upgraded to larger executive rooms with free magazines and bathrobes. The staff have been wonderful and couldn't be more helpful. I'd love to come back to this hotel for a personal visit, if only to sit in their gorgeous inner courtyard with large fountain... more

Used this hotel a couple of times. Superior rooms are ok in terms of size but all rooms are a little tired and beds are only average for comfort. Tend to use restaurants and pubs nearby as food isnt special and is heavily priced. Pub around corner does good English Breakfast for half the price of hotel. more

The hotel is very close to Buckingham palace which provides one a great opportunity to enjoy the great parks nearby particularly in the summer. Most of the tourist locations are closeby. They have an Indian restaurant making the hotel good choice for Asians. more

Worst Hotel ever.... Breakfast room like a hostel..... Rooms are old an dingy.... shower pressure pathetic.... VERY Disappointing more

Hotel surprisingly poor. Was expecting better. Delay checking in as room key didn't work and had to return to get another. Corridors were murky, narrow, and desperately needed renovation. Room not much better - definitely seen better days. Cramped and generally annoying. Breakfast service even worse - staff rushing around, poor selection of food, room cramped. Would definitely not return.... more

I would definitely stay here again. Great location, great staff and decent rooms (lack of drinks choice in the bar though!). Overall good value. Thank you. more

This isn't the best Crowne Plaza in London - and in fact for those really keen on geography its probably in Westminster. Its not as chic and modern as the Crowne Plaza at Blackfriars in the City of London and some of the rooms are a little tired. But it is in a great location for sightseeing. Buckingham Palace is... more