I always use the Crowne Plaza St James when I stay in London due to it's great location - close enough to the centre of London, but far enough not to be too noisy. The staff are always welcoming and the rooms well presented. I recently celebrated a major birthday and put up a number of friends who all had... more

We stayed one night at Crowne Plaza Hotel, St James London for 1 night before catching our cruise. We thought the hotel was very nice. Our flight arrived early from the US and got to the hotel around 11am. The only bad thing was that we weren't able to check in untill around 2pm and we were all exhusted. We... more

My wife and I travel to London and stay in the city two – three times per year. We love the central / convenient location of the Crown Plaza, St. James and have had a number of positive experiences over the past 5 -6 years. This past visit, (22 – 24 September), however, was absolutely terrible. The problems began at... more

I've stayed here on three separate occasions. The best thing about the place is that it's near my favourite park, St James. And of course, Buckingham Palace is just approximately 2 blocks away. Both the Victoria Palace (showing "Billy Elliot") and the Apollo (showing "Wicked, The Musical") are also just a short 10-minute walk. If you're catching a flight from... more

My husband and I stayed at Crowne Plaza London St James in late April - early May of 2005. We were upgraded without requesting it after my husband told them this trip was a lifelong dream for me. Our room overlooked the courtyard and was clean and delightfully comfortable with a kingsize bed and luxurious bedding. The staff was friendly,... more

We recently stayed at this hotel. It was a great location - we walked everywhere, Trafalgar Square, Kensington Palace, Buckingham Palace, etc. My only complaint is that I had requested WEEKS AGO a room overlooking the courtyard. I received a e-mail confirmation from the Hotel granting the request yet, when we checked in, our room overlooked the air conditioning units.... more

Stayed for the second time at this hotel and was once again impressed with everything. The hotel is very grand and styled as one would expect from a traditional London hotel. Great location, impressive attitude from all staff, polite and helpful at every opportunity. Upgraded to a suite which was lovely, only dissapointment was that we only stayed one night... more

We stayed at the Crowne Plaza St James for our 30th anniversary. The location is ideal for walking to everything - a block or two to Buckingham Palace. Walked the few blocks to the theatre and Victoria station. The taxi stand just outside was handy. It's a busy area but quiet. I think a police station is in the neighborhood.... more

Our third stay at this splendid 4 star hotel . Decor ,service, food and standard bed rooms of the highest possible order. Without asking we were upgraded to a mini suite...so luxurious. Spotless throughout and so very clean, this wonderful hotel boasts first class restaurants and a fabulous garden terrace eating area. Why only 4 stars.? The standard bedroms alone... more