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Westpoint Hotel

168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Hotel amenities
Westpoint Hotel
Ranked #668 of 1,071 hotels in London
3.0 of 5 stars 247 Reviews
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247 reviews from our community

What travelers say about this hotel
  • Paddington station(9)
  • Hyde park(5)
  • Small but clean(3)
Traveler rating
    14
    77
    85
    32
    39
Only show reviews for Family (45) | Couples (54) | Business (14)
Date Rating
Eindhoven, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 11, 2012

The Westpoint is centrally located near Paddington station. Comfortable and clean hotel, nothing more, nothing less. Close to the tube. don't expect to much from the Breakfast

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See 2 more reviews by HansvanOs for London
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2012
2
people found this review helpful

I find it very difficult to book hotels and such when going away, and i find that you always have to take the reviews with a pinch of salt. In my opinion, this is the case with the Westpoint Hotel. So to begin with the room was very clean, we had a tv with freeview, it's a very short walk... More

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Westpoint1, General Manager at Westpoint Hotel, responded to this review
May 5, 2012

Dear Ocave, Thank you for your comments. We are pleased you had an enjoyable stay with us. We are in the process of updating our rooms so we hope when you return you will have the opportunity to stay in a refurbished room. Regards General Manager More

Enderby, England, United Kingdom
1 review
1 of 5 stars Reviewed April 27, 2012

As a company I booked this hotel for 2 of our guys for 1 night via Booking.com which stated that parking was £15.00 per day. When they got there they were told that parking was £75 per night!!! - we assume this was because they did not want a van on the front of the hotel however, there were no... More

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Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 5, 2012

Thank you for your comments. The hotel page on booking.com states our parking policy with regards to charges for vans and commercial vehicles being priced at £75 per night. Our complimentary breakfast for guests is served from 7.30am and this is clearly stated on the tariff board at the Reception. More

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Contributor
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Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 26, 2012

This was our first rip to London and we needed two rooms to accommodate two adults and three teenage boys. The Westpoint had two rooms that would seem to work. The hotel seemed to be in a good location, just a short walk to Paddington Station. And the price was decent. The location was good and the rooms were clean.... More

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See 4 more reviews by Wbrigh for London
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 5, 2012

We are located in listed buildings (dated to the 1830s) and a few of our rooms are small but qdeaute for purpose. We also have one and two bedroom suites lounge and kitchen areas and ensuite bathrooms. Please enquire about the availability of this acommodation on your next visit. On average we serve two hundred guests daily with complimentary cooked... More

Braintree, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 26, 2012

My husband and I stayed at this hotel for 3 nights last week. It was in a great location because we were able to take the shuttle from Heathrow to Paddington Station and walk one block to our hotel. It was also great being close to Paddington Station because we were able to get everyone by taking the train. The... More

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Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 5, 2012

We are located in listed buildings (dating back to the 1830s) and a few of our rooms are small but adequate for purpose. We also have 1 and 2 bedroom suites, with a lounge, kitchen area and ensuite bathroom, please enquire about the availability of this accomodation on your next visit. We are constantly working hard to improve the service... More

Perth, Australia
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 8, 2012

I stayed here as the first part of my trip to the UK. I was looking for something close to the city that was reasonably priced. This hotel fitted both criteria and was well located for Hyde Park. However, the rooms were tiny, bathrooms miniscule and the breakfast just OK. Staff very friendly and helpful. I have just about decided... More

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See 3 more reviews by Chris Y for London
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 5, 2012

As we are located in listed building dating back to the 1830s a few of our rooms are small, but adequate for purpose. We do have alternative rooms, inlcuding one and two bedroom suites, with lounge and kitchen areas and ensuite bathrooms, please enquire about this availabilty on your next visit. Many hotels charge for breakfeast, our buffet breakfast including... More

Sandvika, Norway
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 13, 2012

My husband and I stayed 2 nights (22.2 to 24.2) at the Aspen Apartments managed by the hotel. The location is convenient as it is near the Paddington station which has a direct train from Heathrow Airport and there are many eating outlets nearby. The staff are friendly and helpful, especially Sergio. Breakfast is standard and the apartment is comfortable,... More

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Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 5, 2012

Thank you for your comments and we are pleased you had an enjoyable stay. We take customer feedback seriously and are constantly striving to improve our service. We will take your comments on board and we look forward to welcoming you back to Aspen Apartments. More

Venice, italy
Top Contributor
65 reviews 65 reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 27, 2012

The hotel is a few steps from Paddington Station, so location is very good. The lobby is nice and the staff very friendly and kind! The room is very very very small, too small! Even the bed is not long enough for a person with heigh 180cm, so no very comfortable. By the way the hotel is clean, very well... More

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See 3 more reviews by Dino L for London
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 8, 2012

Thank you for your comments. We are located in listed buildings (dated to the 1830s) and a few of our rooms are small but adquate for purpose. We also have one and two bedroom suites lounge and kitchen areas and ensuite bathrooms. Please enquire about the availability of this acommodation on your next visit. More

Hahnstätten
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 23, 2012
1
person found this review helpful

Stayed here for a weekend. The rooms are ok, you have your own bathroom. Staff is friendly. Breakfast is a typical english breakfast in a hotel from this category. I stayed in different hotels of this price category in London and they are all the same, they all look a bit old and worn down, in my opinion it is... More

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Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 8, 2012

Thank you for your comments. We are currently refurbishing our acommodation and we look forward to welcoming you back to the hotel on your next visit. More

Chester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2012
1
person found this review helpful

I stayed in the apartments from September to January on selected days during each week...... apartment is immaculate, well appointed and a good escape when in London every week....... The apartments are perfect for working in London during the week but the best was the friendly and helpful staff who always had a friendly greeting and lloked after me so... More

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Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review
May 8, 2012

Thank you for your comments and we look forward to welcoming you again on your next visit. More

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Additional Information about Westpoint Hotel

  • Westpoint Hotel London
Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Price Range: PLN: $$

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