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All 1,071 London hotels

Holiday Inn London - Brent Cross

3.0 of 5 Hotel   |   Tilling Road | Brent Cross, London NW2 1LP, England
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Ranked #245 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
Bern2910 Liverpool, United Kingdom
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304 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff at the Holiday Inn Brent Cross were exceptional. Fantastic customer service, friendly, welcoming, professional, nothing was too much for them to do. Bedrooms, clean, fresh and very very comfortable. Excellent all round. Would recommend this hotel to all. Thank you.

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Wrexham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just spent the weekend at this hotel .Had a lovely stay. The rooms were very clean and a good size. The staff were so friendly and helpful. The shuttle bus was very good. The Breakfasts were good with a good selection Will definately stay here again.

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Alnwick
Top Contributor
56 reviews 56 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly reception, very clean rooms- exactly how a Holiday Inn should be. Well done Brent Cross. Food not exciting, but perfectly palatable. Gaining access on foot was a bit of a nightmare- signage leaves something to be desired (but there is a complimentary shuttle bus from the tube on demand). Nice touch was the pancake making machine on the breakfast... More

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear valued guest, Thank you taking the time to give us feedback. I am delighted that you had a great stay. We always put our guest at the heart of everything we do. I will certainly pass on your comments to the team. Its comments like yours is what we always strive for. Looking forward to welcome you back soon...... More

Loughborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ideal hotel with complimentary quick transfer to and from the local underground station. Direct line to Leicester Square. Great for shopping, theatre and tourist trips. Well stocked delicious breakfast. Staff very friendly and helpful. Will be regular guest now we have found it.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear valued guest, Thank you for your FANTASTIC 5 star review. I am delighted that you had a great stay. We always put our guest at the heart of everything we do. I will certainly pass on your comments to the team. Its comments like yours is what we always strive for. Looking forward to welcome you back soon... Kind... More

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I visited this hotel March 2014 and had a lovely stay.the staff were very accommodating and the room was more than adequate. The breakfast was a pleasant experience and the staff made you feel very welcome.we also had evening meal including in our package which was ok.this hotel also provides a shuttle service to the tube station... More

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear sarah-jane a A BIG thank you for your review! I am delighted to read you had a wonderful stay with us. We always put our guest at the heart of everything we do! I will certainly share your fantastic comments with the team. Looking forward to welcome you back. Kind regards, Shaun Wilde General Manager More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My stay at the Holiday Inn Brent was a brilliant one. The location of the hotel is a little awkward but the hotel offers a free shuttle (on request) to and from the tube station - a service I found to be very useful and quite a nice freebie. The hotel is situated in a branded 10 storey building and... More

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear LegoArmy A MASSIVE THANK YOU for your 5 Star review. It is always a great pleasure to get feedback like yours, which make our work very rewarding. Looking forward to welcome you soon at the Holiday Inn London Brent Cross. Kind regards, Shaun Wilde General Manager More

St Austell, United Kingdom
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2014

My family and I stayed at this hotel again because we have stayed here before. Each time we go we are dealt with by friendly courteous staff. Rooms are always clean, well situated with a decent TV. Breakfast is always good with lots to choose from to satisfy different customers. When I stay at the hotel I always have eggs,... More

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Ian W Thank you for posting a fantastic review, I was really pleased to read that you had enjoyed your stay, and the great feedback you gave about the team and breakfast. Guest service is our number one priority, and it makes the team really happy to be recognised in this way. We look forward to welcoming you back.... More

Sunderland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 6, 2014

Excellent location formthosmdriving from the North East. Tube station is a 10 minute walk away however the hotel provides a convenient shuttle bus. Rooms are lare, clean and comfortable and the staff are friendly and very efficient

Review collected in partnership with Easytobook.com

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear 502Wendy Thank you for posting a fantastic 5* review and for been a loyal guest to Holiday Inn London Brent Cross.I was really pleased to read that you had enjoyed your stay, guest service is our number one priority, and it makes the team really happy to be recognised in this way. We look forward to welcoming you back.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

Well I was expecting a stay similar to that at a travelodge or premier inn but I was very wrong. The hotel was spotless. Well decorated and very well looked after. The staff were amazing from check in to breakfast to the shuttle guy - we were treated like royalty and nothing was too much trouble. Breakfast was lovely. Absolutely... More

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear valued guest, Thank you for your FANTASTIC 5 star review. I am delighted that you had a great stay. We always put our guest at the heart of everything we do. I will certainly pass on your comments to the team. Its comments like yours is what we always strive for. Looking forward to welcome you back soon... Kind... More

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 28, 2014

I stayed here 25 Feb 14 with my nephew and had booked a room with a sofa bed. The desk assistant changed it to 2 double beds with no fuss. All the staff were very polite and friendly. The drivers of the shuttle bus, especially Alahandro, were particularly friendly and helpful, as were the staff at breakfast. My only criticism,... More

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear valued guest, Thanks for your great 4 star review. I'm pleased you enjoyed your stay and found the team to be helpful and friendly. Apologies for the cold toasted sandwich, I will ensure corrective training takes place. I look forward to welcoming you back in the future. Kind regards, Shaun Wilde General Manager Holiday Inn Brent Cross More

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Additional Information about Holiday Inn London - Brent Cross

Also Known As:
Holiday Inn London - Brent Cross Hotel London
Holiday Inn London - Brent Cross Hotel
Holiday Inn Brent Cross
Holiday Inn London
London Holiday Inn
Holiday Inn London - Brent Cross England
Address: Tilling Road | Brent Cross, London NW2 1LP, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#83 Best Value Hotel in London
#213 Business Hotel in London
#267 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn London - Brent Cross 3*
Official Description (provided by the hotel):
Whether you’re traveling on business or leisure, Holiday Inn London – Brent Cross offers the perfect venue.As well as being conveniently located for central London, Holiday Inn London – Brent Cross offers easy access to Wembley Stadium and Arena, Alexandra Palace, and the RAF museum as well as being opposite Brent Cross Shopping Centre. Our free Shuttle service connects us to the Underground network in less than 5 mins, and from there you can be in Leicester Square in under 20 mins!! We look forward to welcoming you soon. ... more   less 
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