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Holiday Inn London - Brent Cross

#258 of 1,050 Hotels in London
Certificate of Excellence
3.0 of 5
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Tilling Road | Brent Cross, London NW2 1LP, England
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Holiday Inn London - Brent Cross
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Ranked #258 of 1,050 Hotels in London
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
DoloresFinebottom Cardiff, United Kingdom
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419 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The location isn't too bad. The shuttle bus which they provide is really good, it drops you at the tube station and from there you have London at your fingertips. The staff all very friendly and helpful apart from the young shuttle bus driver who unfriendly to the point of rude. Rooms are clean and tidy and even though there... More 

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Senior Contributor
40 reviews 40 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Right next to the busy north circular, you need to drive to go anywhere. Rooms are standard Holiday Inn fare, okay, but nothing special. Staff on reception and bar were great. The restaurant was a nightmare. Took 20 mins waiting to be seated, even though the place was only about a quarter full. Booked for 7pm and didn't get starters... More 

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York, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 1 night at the start of May with 8 girls ( x2 2 double rooms) we paid £21 each and this included breakfast. Absolutely fantastic value for money breakfast was lovely, staff were very friendly, easy to get too and excellent shuttle service from the hotel to the underground. I left an item of mine in... More 

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Sydney, Australia
Top Contributor
58 reviews 58 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A prime location for a hotel, which sits quite literally, at the end of the M1 motorway. The hotel is large and spacious and has a real contemporary feel to it. Everything is clean and minimalistic. We stayed here for the NFL at Wembley and the hotel staff were excellent in their recommendation of getting a local bus, as opposed... More 

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Wakefield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You know what it's like, excitement turns to panic as you buy those tickets for a London show.... How do you get there? Do you stop overnight? How can I avoid the dreaded congestion charge? Aghhhhh...... Brent Cross Holiday Inn just ticked every box. Drive to the end of the M1, and you're there. Price was competitive, car park big... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival, the gent that checked us in was so friendly and helpful, genuinely very welcoming! We needed milk quite late at night so my mum went down to ask if anyone knew where she could get some. The gent actually opened up the closed shutters at Starbucks, (bearing in mind this was around 12.30-1am) and gave us a big... More 

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Leicester, United Kingdom
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not all Holiday Inns are the same. Maybe they are franchised. But this one was exceptional. It started at reception. A chocolate bar was presented on arrival. A small thing, but a winner! And then you get to participate in a draw. I won breakfast, which was helpful as I'd not covered that in the booking. The food was good,... More 

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Birmingham, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent hotel, nice reception area/bar area. rooms pretty standard and no better than premier inn rooms but not as comfortable (very hard bed) - they are double the price though almost. The hotel staff were nice enough, food very average. The shuttle service they do too and from the brent cross tube station is handy and free. Everyone in my... More 

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest, Thank you taking the time to give us feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

ontinyent
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

An overnight stop for shopping and a show worked well. The hotel is clean, well appointed. The staff are friendly and very helpful both at the front desk and the drivers of the shuttle. Transport to and from the Underground is a definite bonus particularly after returning from an evening show. Breakfast was good, particularly our freshly cooked omelettes. Just... More 

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun W... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2015

The staff were very friendly and helpful. The room we stayed in was excellent. Plenty of choices at breakfast. The shuttle bus service is very good. Shabani our driver on the morning of the 23rd was very helpful he carried our case right up to onto the train. Mum and I struggle in and out of vehicles but the drivers... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We appreciate your loyalty as an Platinum Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,... More 

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