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Holiday Inn London - Brent Cross

#257 of 1,060 Hotels in London
Certificate of Excellence
3.0 of 5
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Tilling Road | Brent Cross, London NW2 1LP, England
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Holiday Inn London - Brent Cross
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Ranked #257 of 1,060 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Harald D Stathelle, Norway
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408 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • Chinese (Simplified) first
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  • French first
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Stathelle, Norway
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for two nights, great service level, from booking of taxi to the shuttle bus to the tube. Breakfast really good but expensive. Rooms was quiet and OK. Would not have stayed there if I was going to London as a tourist, but for business it's great. Brent Cross Shopping Centre is just on the other side of the motorway.

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Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here to get into central london for a theatre break. our 3rd stay at this hotel realy conveniant 5 minutes from the motorway and a free shuttle bus to brent cross tube station then 15 minutes into central london. room was first class and very clean. all the staff could not have been any more helpfull. breakfast was superb... More 

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UK Bolton
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over the Easter weekend. We booked a room with two double beds, but when we arrived we were informed that they where overbooked and had to change us t a room with an extra put up bed. After initially complaining about this we were duly compensated. The rest of the stay was great. A shuttle service took... More 

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Limassol, Cyprus
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Comfortable bed, clean and noise free room! Great breakfast with huge variety of food for vegetarians as well! Easy access to the Brent Cross shopping centre! Free bus to the Brent Cross Underground, with the hotels shuttle bus! Free Wifi in the whole hotel! Perfect for families and reasonable prices when book in advance!

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Hull
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family and I always use this hotel for London as it's quite convenient for the tube station. It's always very good, clean and the staff are friendly. It was spoilt this time though, by an exceptionally poor breakfast. We had to eat in a lounge area, which was bad enough as we had no real service there. When we... More 

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Preston, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Quick check in and check out. Good reception team. Booked taxi for us, taxi was on time. Could do better with food, not nice was that burger. Not nice bar lady.Car park overpriced. Room nice and clean

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest, Thank you taking the time to give us feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

Bangalore, India
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found this hotel on TripAdvisor in hurry. I was little skeptical about the property but I am proud to chose this hotel after staying there. Even my friends also did a pat on my back for this property. Here goes my review. Location We were in London to roam around and took a cab from Airport due to luggage... More 

Was this review helpful? Yes 3
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write a fantastic review. I am delighted that you enjoyed your visit to Holiday Inn London Brent Cross and I look forward to seeing you again in the near future. Kind regards, Shaun Wilde General Manager More 

Southampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

Little bit of a mare getting to by road here as there are so many road complexities around Brent Cross, however the check in was non complex, they did say I had not booked parking @£10 per day, most hotels this is included in the price it appears not here, yet a holiday inn express, a cheaper one included parking... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest, Thank you taking the time to give us feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

Gravesend, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 5, 2015

I went to the hotel for a one day training day with no overnight stay,so i cannot make any comments on bedrooms etc.the hotel is located on a very busy road,so traffic can be a problem at busy times of the day, especially approaching along the A1 in the morning.I arrived for my training day which included a free lunch.the... More 

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Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun Wilde General Manager More 

United Kingdom
Top Contributor
68 reviews 68 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 4, 2015 via mobile

I stayed here for two nights, check in was OK, room was OK although it was a nice touch having a bottle of water and kit kat chunky. The service in the hotel was exceptionally slow, the first night I waited for an hour for my meal and I decided to stay in the second night to see if it... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for your candid review. I apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

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