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Holiday Inn London - Brent Cross

#261 of 1,052 Hotels in London
Certificate of Excellence
3.0 of 5
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Tilling Road | Brent Cross, London NW2 1LP, England
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Holiday Inn London - Brent Cross
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Ranked #261 of 1,052 Hotels in London
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
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426 Reviews from our TripAdvisor Community

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    64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (426)
  • Mar-May only
    (99)
  • Jun-Aug only
    (117)
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    (99)
  • Dec-Feb only
    (111)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We used Holiday Inn Brent Cross as a base for a weekend trip to London. Staff were fantastic and really made the visit. Complimentary shuttle service to Brent Cross tube station was excellent, waited no more than 5 mins after making the call to the mobile number provided. Will definitely use again.

Was this review helpful? Yes 1
london
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Was at a 2 day course. First time I have ever been there. Didn't know until I walked to it from the station that a taxi services was provided. Not there fault was the company that arranged course. Place welcoming and friendly. They have a Starbucks so I was in heaven. Remembered me next day as I have black no... More 

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun W General Manager http://www.tripadvisor.co.uk/ShowUserReviews-g186338-d262453-r264473834-Holiday_Inn_London_Brent_Cross-London_England.html# More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went in Holiday Inn just for meating over the weekend. I found it clean,friendly staff...well ventilated,food was good also. I will go again if needed,as I've liked it.I will recommend to anyone to stay there.There is a big shopping centre and the big bus stop with routea wich lead to Central London

Was this review helpful? Yes 1
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun... More 

Bath, United Kingdom
Level Contributor
335 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel a few weeks ago and it was perfectly serviceable but in no way exciting. The rooms seemed a little dated but everything worked. The shuttle was a nice touch though there was a bit of a wait for it on occasion. All in all I would consider staying here again if one of my usual... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We appreciate your feedback and I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun W General Manager More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

By far the best and most friendly Holiday Inn in England. Very friendly staff very willing to help. Nice shuttle to the tube. I recommend it and will return. Traveling with wife and two teenagers. 👍👍👍👍👍😀😀😀😀👍😀😀😀😀😀😀😀😀😀😀😄😄😄😄😄😃😃😃😃

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Shaun... More 

King's Lynn, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The title says it all really. This is a pretty Average hotel. I've stayed here twice and the rooms are comfortable enough but some of the staff don't appear to know how to smile which I would blame on the company not the staff. If they don't feel like smiling then the company isn't doing what they need to to... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for taking the time to give us feedback. As an IHG Rewards Club Member, we truly value your feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights (28/29 May ) in room 803. This was our 3rd stay at this hotel in the last 2 years and once again it did everything it says on the tin. It’s a cracking hotel at a great price and if you’re driving to the capital it’s an absolute must. It’s literally at the end of the... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for taking the time to give us feedback. As an IHG Rewards Club Member, we truly value your feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location isn't too bad. The shuttle bus which they provide is really good, it drops you at the tube station and from there you have London at your fingertips. The staff all very friendly and helpful apart from the young shuttle bus driver who unfriendly to the point of rude. Rooms are clean and tidy and even though there... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for taking the time to give us feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 26, 2015

Right next to the busy north circular, you need to drive to go anywhere. Rooms are standard Holiday Inn fare, okay, but nothing special. Staff on reception and bar were great. The restaurant was a nightmare. Took 20 mins waiting to be seated, even though the place was only about a quarter full. Booked for 7pm and didn't get starters... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for taking the time to give us feedback. As an IHG Rewards Club Member, we truly value your feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 20, 2015

I stayed here for 1 night at the start of May with 8 girls ( x2 2 double rooms) we paid £21 each and this included breakfast. Absolutely fantastic value for money breakfast was lovely, staff were very friendly, easy to get too and excellent shuttle service from the hotel to the underground. I left an item of mine in... More 

Was this review helpful? Yes
Shaun W, General Manager at Holiday Inn London - Brent Cross, responded to this review

Dear Valued Guest Thank you for taking the time to give us feedback. Only through our guest's comments can we continue to improve our service. I hope to welcome you back to the hotel soon. Kind regards Shaun Wilde General Manager More 

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