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Hotel class 4.0 of 5
14 Devonshire Terrace | Westminster, London W23DW, England
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Best fare found from Phoenix to London: $819

Reviews you can trust

63% Do not recommend
2.5 of 5 stars 27 reviews
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All (27)
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Avoid!!!
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1 of 5 stars
mamu_9   1 contribution
Cheshire, UK
Nov 30, 2009 | Trip type: Business

Appalling customer service... I wish I never booked this hotel! Any reputable agency - online of offline should think twice before doing business with Dylan house (London). Hopefully sooner or later they will realize and stop dealing with them. The only reason I booked 2 nights at this hotel via www.bookings.com was close proximity to where I needed to be... more

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5 of 5 stars
Pretzel7777   1 contribution
London
Nov 17, 2009 | Trip type: Business
1/1 found this review helpful

Thanks a lot to Dylan house because when i booked a studio with them i was scared after reading the reviews,but when i reached there and stayed for 42 days i found it amazing.The staff was very helpful and caring,the room standards are excellent.Actually i must say it was worth what i paid for to stay.Special thanks goes to Mr.Rajat... more

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5 of 5 stars
john420   1 contribution
john420
Nov 17, 2009 | Trip type: Business

We enjoyed our stay at dylan. Especially having kitchens in the apartments is the biggest advantage. Nice clean rooms and looked newly refurbished more

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1 of 5 stars
CathyEHudson   1 contribution
NJ
Nov 3, 2009 | Trip type: Business, Solo travel

Dylan house appears as a 3-4 star hotel; it is at best a 1.5. Their internet site shows spacious rooms that can not possibly exist given the situation of the building. I made a 4-night reservation via United (Venere), and when I arrived I was informed that there was a 10% surcharge for paying by credit card. I paid one... more

Buyer Beware
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2 of 5 stars
EricDubboNSW   2 contributions
Dubbo NSW
Aug 8, 2009 | Trip type: Friends getaway

We booked Dylan House over the internet and were sadly disappointed. The rooms that we were allocated bore little resemblance to those advertised on the hotel's web page. The one staff member present told us that there were deluxe rooms that featured on the internet, but none of them were available. Our room was one of those where you have... more

Not too bad
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3 of 5 stars
newlifemedia   1 contribution
Central Coast
Nov 24, 2008 | Trip type: Solo travel

I actually enjoyed my stay at Dylan House. I arrived late after taking longer than I expected to get from Heathrow Airport. When I tried paying for the room for 6 nights the receptionist discovered that my Credit card had insufficient funds so she happily accepted cash for one night and said I could pay the rest the next day,... more

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4 of 5 stars
spaddy   1 contribution
Tewkesbury
Aug 15, 2008 | Trip type: Friends getaway

For a budget hotel, dylan house is a modern and accommodating offering that provided what i needed, a small hideaway not to far from the centre of london and with all the basic amenities that were of a particularly good standard. I had booked a studio double room with ensuite for me and a friend for a 2 night break.... more

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1 of 5 stars
nomadwannabes   8 contributions
England
Jun 16, 2008 | Trip type: Business, Couples

We ignored the general feedback here and booked a night at the Dylan Hotel, to our cost! We were put in room 41. We have stayed in all sorts of hotels, many basic and small (we’re not into 4*), but not like this. It was sold as a double but it would be small even for a single room –... more

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1 of 5 stars
cielopictures   12 contributions
Calgary, Canada
Jun 9, 2008 | Trip type: Family

DO NOT STAY HERE! The only thing good about this hotel is it's website. The photos and descriptions do not portray what you will find. It is dirty and even by London standards, grossly over-priced. We left after one night. The room we booked was "not available" but they offered to provide something "suitable" for an extra $80.00 per night... more

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1 of 5 stars
AmyTarka   1 contribution
Leicester
Apr 19, 2008

DO NOT STAY HERE. We were sent here from their partner hotel as our room had a leak (apparantly) - no warning before we got there. We didn't know until we'd paid for a our room that there was actually no room for us and we were being put in one of the staffs rooms who was away for the... more

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Dylan House Also Known As

  • Dylan Hotel London
Address: 14 Devonshire Terrace | Westminster, London W23DW, England
London Hotels Dylan House
2.5/5.0
27