Well it is called as a hotel but it is not. It is a four separate building opposite to each other & to get to the other one you have to cross the street. I went with my wife & my 3yr old son & were given a 4th floor room insipte of other rooms avialable in th ebelow floors.... More

We have stayed here a few times now, and it's a great location and includes a continental breakfast. Staff are friendly and the location is nice and quiet. The rooms are basic, but now include a flat screen television. The bathroom is always clean and the room is immaculate. Tea and coffee facilities available. Small and friendly, but worth the... More

I was in this hotel for just a single night. I've to say that the room was nice and clean, even if a bit too small. The best was the bathroom that was very big with a nice shower. For the breakfast they gave me a voucher to be used in the restaurant just below the hotel. I arrived too... More

Room very very basic,lots and lots of stairs no lift,do not take heavy cases,unfriendly staff,breakfast discusting I wonder from which continental menu this was devised? no breakfast selection, just lobbed in front of you on a plate with no conversation, we had a long black hair in the coffee cup yak,I would NOT recommend this Hotel to others More

We wanted to arrive a day early to the hotel we were booked into but they were full. We went online to find a hotel nearby, We came up with the Mermaid but sorry to say we did not read any reviews. The taxi driver went past it twice because it is just a doorway between two businesses. We carried... More

The hotel is very good located. It has easy access to the oxford and Bond street. It is close to the Bond Street Tube Station. The rooms are in 3 differend houses. We were at an other house than the Lobby was, so you had to exit the hotel to go to the Lobby or for breakfast. You have to... More

Rooms are clean and location is great for Oxford street shopping. However the rooms are split over several buildings and alot of steps, very noisy at night, tv reception bad, bathroom shower fittings were broken, breakfast was described as continental but it was toast and cereal with was served with no knifes and on moldy bread, staff spoke very little... More

My husband and I had a lovely stay at this hotel, fabulous room, plenty of towels and toiletries available. Very clean, staff was very polite and very helpful. Plenty of literature available at reception for tourists. The restaurant downstairs served fabulous food and again the staff here were fantastic. The location is brilliant, everything we could have asked for. Only... More

If you choose this hotel, do it only for the location (in the center, 3 minutes walk from Bond Station and next to oxford street). The receptionist was unpleasant, our room on the 3rd floor was badly soundproofed (we could ear every step from the room above). When arriving I had to ask for towels which were missing. But the... More