After reading the review of this establishment, I was very concerned. I wrote to the hotel prior to arriving to express my concerns. I received a lovely letter stating that they would have everything checked prior to my arrival. I received exactly what I requested top floor flat "roof top designer". The manager went to the room with me to make sure that I was satisfied with the room choice. My room looked exactly like... more

I booked a refurbished topfloor one bedroomed apartment 3 months prior to arrival. Full payment taken and confirmation received. It all seemed easy. Then we arrived. The reality was very different to the photos and blurbs. Yes, I know you have to take the stuff written with a grain of salt but this was NOT anywhere close to accurate. The room we got on checking in was just that. A room. A studio, not the... more

Worth the money, a little shabby and cramped but not bad at all. I went with my sister and we found it ideally placed for shopping, sight seeing etc. Better laundry facilities and bathroom would have been nice but we managed fine . Would definetly stay there again and would recommend it to anyone not needing luxury. Oh and yes, Victor is a bonus! more

Not sure why our experience was so different than others. In early June we reserved a two bedroom apartment. It was made clear in the confirmation that our reservation was for a "true" two bedroom and not two interconnecting one bedrooms. This was important to us because we have three small children so the less windows and doors we need to worry about the better. We come to find out the day before our flight... more

It is are third time in this year that we go to London.I LOVE it. We found this hotel after a problem we had with another booking (city-homesholidaylettings "dont ever bok there").I have send the money and it was a fraud.So we arrived late at london with no place to stay so i start looking for a hotel.I always try to find an apatment to all of our trips.I preffer them cause sometimes they are... more

This is our 2nd time here. Last time was ~4 yrs ago. We still think the place is great value for London. It's not the The Ritz, but neither is the price. The apartment is well located - near to so many things & places - very convenient. Victor the porter/concierge is a gem - very helpful and always cheerful. This time we've noticed some of the room furnishings are starting to look a bit... more

I have stayed here twice now, once in December 2008 with my girlfriends and then again in March this year with my boyfriend. Both times Victor the porter/helper was a joy, always there to greet you when you got out of the cab to help with your luggage and he was always smiing. When I went in December all 4 of us had large room, it had everything we needed, lovely kitchen, lounge/dining area with... more

We travel to London on a regular basis and thought this time we would stay in an apartment - more room, not having to eat overpriced, poor hotel breakfasts but we will definitely not be returning here! We arrived early so our luggage was stored for us - fair enough - but in a stairwell -where anyone could take them! When we got to our room ( we had booked a large superior room), it... more

If your looking for a serviced apartments where your primary concern is just to sleep and shower, I would recommend 2 Hyde Park Square in London. The location is fantastic situated opposite hyde park and a 2 minutes walk from edgware road and oxford street its perfect for a short get away. The rooms are non air conditioned and fairly decent in size, below average amenities such as a very small television, small kitchenette and... more