We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Castleton Hotel

164-166 Sussex Gardens | Paddington, London W2 1UD , England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Castleton Hotel
View Map
Add Photo Write a Review

453 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    61
    157
    140
    57
    38
See reviews for
95
124
65
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (92)
  • Jun-Aug only
    (133)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (103)
All months
Rehovot, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The room I had was with a double bed. Standard double bed (1.4m), a chair, one (very) small table - more like a bedside table, really, and a two-door install closet. Also a tiny bathroom complete with miniature sink and shower. All very small but actually quite serviceable. The room has air conditioning, a small kettle (complete with tea/coffee equipment)... More 

Was this review helpful? Yes
Bristol, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Don't expect anything. Then you will still be disappointed. On the plus side, it is right next to Paddington train station and it is not stupidly expensive. On the negative side, the room I was given was atrocious. Truly awful. I will not be staying here again. The aircon doesn't work, there is no 'sound dampening' from one room to... More 

Was this review helpful? Yes

Travelers are raving about these London hotels

Canberra, Australian Capital Territory, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 25, 2015

The Castleton is located close to Paddington Station. There are lots of food options around the hotel. The reception staff were friendly My room was down two two flights of narrow stairs, no lift, not easy for people with mobility issues. The smallest room I have ever stayed in! From the bed I could take one step and be in... More 

Was this review helpful? Yes
Coventry, England, United Kingdom
Level Contributor
2 reviews
2 of 5 stars Reviewed July 23, 2015

I payed what I thought was a good price for a night stay in London £ 99, the night concierge was efficient and helpful, the room was adequate and comfortable, however slightly dingy, the room and en suite were clean. The breakfast however was poor, the cooked full english was pre cooked sitting in trays keeping warm, I'm a vegetarian... More 

Was this review helpful? Yes
Bath, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 19, 2015

The hotel is clean and good value for the location. The rooms inevitably are small but for visitors and business travellers who are just sleeping there then that is no hardship. The staff were friendly and the breakfast good. My room on the 4th floor has good aircon, too, which is important in London in the summer in this type... More 

Was this review helpful? Yes
TCH_MGR, Manager at Castleton Hotel, responded to this review

Dear Steve S, Many thanks for your feedback and we are very happy that you have found our location to be extremely convenient and that our hotel has provided you with an enjoyable stay. We look forward to welcoming you on your next trip to London. Warm regards, Berjaya Castleton Hotel More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 14, 2015

I stayed there last month. Very Good people in front house. Good Location and I felt comfortable to stay there. My room was neat and clean. The staffs are very friendly. I would like to come back. I specially recommend it for its location.

Was this review helpful? Yes 2
TCH_MGR, Manager at Castleton Hotel, responded to this review

Dear Haven E, We are absolutely delighted to have been awarded a 5 star rating and it is such a pleasure reading your comments. Thank you very much for this and we look forward to welcoming you time and time again. Warm regard, Berjaya Castleton Hotel More 

Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 9, 2015

Whilst attending a business meeting in Merchant Square myself and my brother found this Hotel on line and decided to book due to it's location being close to the amenities we required. When checking in we were told by the desk Manager that we had been upgraded to the family room, without question we proceeded to check in. We were... More 

Was this review helpful? Yes 7
TCH_MGR, Manager at Castleton Hotel, responded to this review

Thank you for staying with us and for taking the time to write a review of your stay. We were most concerned to read about the issues you experienced during your stay. We will investigate and ensure those issues are promptly dealt with. We are saddened to hear your comments about our hospitality and service. We are usually known for... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 8, 2015

My dad and myself booked for an overnight stay at £162 for a twin room. The location was ideal for both getting to Wembley Stadium and the heart of London When we got there we were told that there wasn't a twin room available but would two singles be OK. We accepted and then was told we are on the... More 

Was this review helpful? Yes 3
TCH_MGR, Manager at Castleton Hotel, responded to this review

Thank you for staying with us and for taking the time to write a review of your stay. We were most concerned to read about the issues you experienced during your stay. We will investigate and ensure those issues are promptly dealt with. If you do change your mind in the future and give us the opportunity to welcome you... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

This was my second stay at the Castleton Hotel, which I like very much. It's an inexpensive hotel which is very handy for Paddington Station. The accommodation is comfortable and clean, with good shower and ensuite facilities. The cooked breakfasts are excellent, and the staff in every area are friendly and efficient.

Was this review helpful? Yes
Halifax, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

I was travelling with my two sons. Our room had three beds which took up 95% of the floor space. Paint was chipped off the walls and the carpet was worn down to the thread. The room was extremely run down with no place to put luggage or clothing. The bathroom was tiny. The overall hotel is run down and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (112)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (36)
Viewed
Bathroom (24)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Tudor Court Hotel
#632 of 1,055 in London
3.5 of 5 stars 500 reviews
Falcon Hotel
#579 of 1,055 in London
4.0 of 5 stars 369 reviews
Paddington / Maida Vale
Days Inn London Hyde Park
Days Inn London Hyde Park
#471 of 1,055 in London
3.5 of 5 stars 764 reviews
Show Prices
Show Prices
Show Prices
Abbey Court Hotel
#654 of 1,055 in London
3.5 of 5 stars 277 reviews
Westpoint Hotel
#700 of 1,055 in London
3.0 of 5 stars 551 reviews
Paddington / Maida Vale
Mercure London Paddington Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay