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Lancaster Court Hotel

202-204 Sussex Gardens, London W2 3UA, England
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Bournemouth, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Booked online seemed nice photos looked ok. Got there and was told the room number given key and told it was near the breakfast room. Never been before so no idea where the breakfast room was! Found the room in the basement room was cold to sat the least the ensuite was like an igloo tiles all over and not... More 

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Norwich, Norfolk
Top Contributor
136 reviews 136 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's clean, the staff are fine but it's worn around the edges and very dated . Having said that as usual you get what you pay for and at £110 per night it was half the price of anything else this close to Hyde park. The breakfast was basic but ok. dont have room 11 which has no curtains and... More 

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Dartmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 1 week ago

The hotel was dirty n could have done with a good redecorating. My husband n i were put in room 14 next to conference room which was disguisting with shower unit being held up with a bit of 6x2 timber, shower head held up with cable tie, sink was cracked, toilet made awful noises when pulled n hot n cold... More 

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Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible dirty hotel with very uninterested staff. Peeling wallpaper, grubby sheets, power points hanging off wall, no light bulbs in lamps, bulb blown on main light. Didn't try food as if it was anything like room, was worth avoiding. This was a last minute booking, one which I will not be making again!

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Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

We were a group of four girls sharing a room. It was cheap and clean with a 24-hour reception. The receptionists were very friendly and helpful. The breakfast room was very small with limited space and limited options of food. Toast and cereal only. My friend ended up passing out (as she does every time she's in a small place... More 

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Truro, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 16, 2015

This hotel is a total dump. I had the misfortune to book this hotel through Late Rooms last week, for one night at a 'reduced cost' of £106.00 for a double en suite for one person. I was initally given a room in the basement (Room 1) next to the breakfast room and right beside the staff/emergency entrance. The room... More 

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Somerset
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 15, 2015

The room I stayed in was utterly appalling. The 'en-suite' shower and toilet facilities looked like they had been ripped out of an old caravan and dumped in the corner of the room. The shower head was not attached to the wall leaving you with the fun of trying to shower whilst holding it. The toilet and cracked sink were... More 

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Edinburgh, United Kingdom
Top Contributor
62 reviews 62 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 8, 2015

I paid about £25 for a night here, which is better than a lot of private rooms in hostels, and you do get what you pay for - don't go in expecting a lot, but it's a perfectly good hotel for a night or two. Breakfast is nothing fancy, but it's fine. If you're coeliac like me, there's only boiled... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 30, 2015

Room was tiny. Decor was filthy as if it hadn't been cleaner or painted for decades. There was a stale odour all around the hallways. In fairness, the bed linen was clean. Staff unhelpful. Had a dreadful night's sleep and could not wait to leave the next morning.

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Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2015

Stayed one night to allow us to watch our daughter run the London Marathon. We had two rooms, both were clean and comfortable, if a bit small. En-suite bathroom was very small, beds were comfortable. Staff were friendly and helpful. My wife left a jumper in the room, and they rang us to let us know they had it. Had... More 

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