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Lancaster Court Hotel

2.5 of 5 202-204 Sussex Gardens, London W2 3UA, England
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Lancaster Court Hotel
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Lancaster Court Hotel
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273 reviews from our community

Traveler rating
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    34
    66
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Alveston, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What did I expect? Not plug socket hanging off the wall. Bed side light not working. Every time the tap was turned on the pipes made a sound like thunder The "bathroom" door didn,t fit.It was a swinger not a slider. The floor of the shower unit had a big patch of plaster, presumably to plug a leak. Having said... More

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LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Happygranny 2014, I really do appreciate the time you took to write your feedback following your recent stay at The Lancaster court Hotel. It is through listening to our guest’s comments we try to improve our service and I am happy to inform you that we have already fixed the issues you raised in your comments. Now, we all... More

england
1 review
3 of 5 stars Reviewed 3 weeks ago

Lovely area with restaurants, shops and pubs close by. Hotel was clean but basic. No lift but able to leave luggage, at your own risk, if arrive early+unable to check in to room. Breakfast was basic, toast, cereal or cold boiled eggs.

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LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear WoodHouse10, I was so happy to read that you enjoyed your recent stay with us at The Lancaster Court Hotel. I was delighted that you enjoyed our central location and our luggage storage facilities which is well received by all our guest. I appreciate you taking the time to give us your feedback and I really do hope that... More

Newcastle-under-Lyme, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you're thinking of going here - don't. Rooms were mouldy, draughty and grotty. The beds and bedding were unpleasant smelling and the en suite was grubby, unclean and creaky. Breakfast was cereal, boiled egg and cheese - that's it! We asked to be moved to a better room only to be housed in a larger version of what we'd... More

Was this review helpful? Yes 3
LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Mia, I really do appreciate the time you took to write your feedback following your recent stay at The Lancaster Court Hotel. I am delighted to read that you enjoyed our professional customer service. Our friendly and professional reception staff always go an extra mile to make their guest stay as comfortable as possible. I have also taken on... More

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 15, 2014

Given London prices, this was probably average - but to be honest, having stayed in another almost identical budget hotel nearby in June this year (Balmoral) it was not what I would regard as acceptable. Very tired hotel, torn wallpaper, old decor. Friendly helpful staff though. My son and I were put on the top (5th) floor - a lot... More

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LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Mike M, Thank you very much for staying with us and taking the time to write your feedback following you and your son’s recent stay at The Lancaster court Hotel. I was really happy to read that you were pleased with our friendly and helpful reception staff and I have passed on your feedback to my team who very... More

Chelmsford, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 7, 2014

For Central London basic and bit tired and dated with an early 70s feel but value given rates charged. Be aware no lift and I was on 4th floor with 82 steps to my room up narrow twisting stairs. Ok for one night arrive sleep go, nothing else. Staff friendly and helpful and location great for west central London access.

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Seattle
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 25, 2014

The hotel was an easy walk from Lancaster Gate and almost as close to Paddington. Reception was VERY friendly and helpful, especially as I don't have a mobile phone (no phone or clock in the room - just a heads up) even offering to knock on my door for a wake up call! Shower was lovely and hot, and the... More

Was this review helpful? Yes 1
East Sussex
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 14, 2014

With great trepidation we went ahead with our booking at the Lancaster Court after reading the reviews. The areas of the hotel that I saw could have done with a makeover , however we were found a free up grade to ensuite facilities on check in by a pleasant and helpful receptionist. Our bed was clean and comfy ,tea and... More

Was this review helpful? Yes 1
Ashford, United Kingdom
2 reviews
2 of 5 stars Reviewed September 13, 2014

We stayed one night on the 6th September as we were going to Piccaddily Theatre for a show. We had not been told that building work was going on inside the hotel. No lift and we were on the 5th floor. I had white marks all over my black jacket from the walls as we came down the stairs. I... More

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Maidstone, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 8, 2014

Turned up and the place is being redecorated which we did not know, dust everywhere and this got on our clothes as we were going out for the day. The room looked like it was still in mid decoration, it was very small and the en-suite was so small you couldnt really close the door while on the loo. The... More

Was this review helpful? Yes 4
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 28, 2014

I stayed here because it was close to Paddington, but I was really disappointed with it. They nickel and dime you, there's no wifi and they charge a pound for use of their desktop computer which is directly in front of reception (no privacy!) My room smelled quite bad, and I went with the shared bathroom since I was only... More

Was this review helpful? Yes 1
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Additional Information about Lancaster Court Hotel

Address: 202-204 Sussex Gardens, London W2 3UA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lancaster Court Hotel 2.5*
Number of rooms: 42
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Also Known As:
Lancaster Court London
Lancaster Court Hotel London, England

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