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Lancaster Court Hotel

2.5 of 5 202-204 Sussex Gardens, London W2 3UA, England
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Lancaster Court Hotel
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Lancaster Court Hotel
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285 reviews from our community

Traveler rating
    8
    38
    72
    51
    116
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

My husband and i have just stayed here for two nights. All the staff are very friendly and helpful. The hotel is in a great location. Although the rooms were dated and small they were very warm and cosy. Thank you to all the staff especially on the front desk.

Was this review helpful? Yes
Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed in the hotel in for a week in January 2015. The price was very good for the location as it is very close to tube stations and busses. Also the area is safe. The room i was in was a single room with a private shower. It was small but it was relatively clean. The building is old... More 

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Skegness, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here in late December 2014, when we arrived the hotel was very shabby, we were the given keys to our room, but when we were inside we soon realised there was already someone staying in it as there was jewellery on the dressing table and a suit case and coat in room. When we went and told reception... More 

Was this review helpful? Yes 1
Colchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed at this hotel on 16th Dec 2014... At fist we were a little worried after reading a fair few negative reviews on here but I have to say I really do disagree with all of the negative reviews/comments I have seen! For £56.70 I think the hotel is a fantastic price & great value for... More 

Was this review helpful? Yes 1
LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Laura F, Thank you so much for taking the time and writing such a wonderful and honest feedback about the Lancaster court hotel. I am glad to hear that our central location and fantastic staff has again joined well to make your stay a memorable one. We try to offer nice and clean accommodation at affordable prices and I... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Some very negative reviews on here. For London I found it very convenient. 2 mins from Lancaster Gate Tube near Hyde Park. Friendly receptionists. Nice clean double room warm and comfortable. 79 steps to the 4th floor. Ample continental breakfast. Would stay again for sure

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LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Steven D, I really do appreciate the time you took to write your honest opinion about Lancaster court hotel. Your kind words have been passed on to our staff members who are encouraged by your appreciation. Our clean rooms together with our complimentary breakfast and great location makes us a great choice for overnight stay central London. We now... More 

Bury St Edmunds
Top Contributor
53 reviews 53 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 6, 2014

I stayed here as a last minute booking when work in London overran and it didn't make sense to drive home and come back again the next morning. I was working very close to the hotel so I initially walked into the reception to ask about room prices and was quoted £80 for a single room even though I had... More 

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Poole, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 1, 2014

Well where to start, to start with the good: -location is great, walkable to oxford circus, Lancaster gate tube station is 5 mins, quiet road. -staff are friendly and polite -beds are comfy Now for the not so good: -not very clean, mould growing on the soap dish, black marks on the sink -I wouldn't call it continental breakfast, toast,... More 

Was this review helpful? Yes 1
Alveston, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 12, 2014

What did I expect? Not plug socket hanging off the wall. Bed side light not working. Every time the tap was turned on the pipes made a sound like thunder The "bathroom" door didn,t fit.It was a swinger not a slider. The floor of the shower unit had a big patch of plaster, presumably to plug a leak. Having said... More 

Was this review helpful? Yes
LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Happygranny 2014, I really do appreciate the time you took to write your feedback following your recent stay at The Lancaster court Hotel. It is through listening to our guest’s comments we try to improve our service and I am happy to inform you that we have already fixed the issues you raised in your comments. Now, we all... More 

england
1 review
3 of 5 stars Reviewed November 4, 2014

Lovely area with restaurants, shops and pubs close by. Hotel was clean but basic. No lift but able to leave luggage, at your own risk, if arrive early+unable to check in to room. Breakfast was basic, toast, cereal or cold boiled eggs.

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LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear WoodHouse10, I was so happy to read that you enjoyed your recent stay with us at The Lancaster Court Hotel. I was delighted that you enjoyed our central location and our luggage storage facilities which is well received by all our guest. I appreciate you taking the time to give us your feedback and I really do hope that... More 

Newcastle-under-Lyme, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2014

If you're thinking of going here - don't. Rooms were mouldy, draughty and grotty. The beds and bedding were unpleasant smelling and the en suite was grubby, unclean and creaky. Breakfast was cereal, boiled egg and cheese - that's it! We asked to be moved to a better room only to be housed in a larger version of what we'd... More 

Was this review helpful? Yes 3
LondonLancaster, General Manager at Lancaster Court Hotel, responded to this review

Dear Mia, I really do appreciate the time you took to write your feedback following your recent stay at The Lancaster Court Hotel. I am delighted to read that you enjoyed our professional customer service. Our friendly and professional reception staff always go an extra mile to make their guest stay as comfortable as possible. I have also taken on... More 

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Additional Information about Lancaster Court Hotel

Address: 202-204 Sussex Gardens, London W2 3UA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Lancaster Court Hotel 2.5*
Number of rooms: 42
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Also Known As:
Lancaster Court London
Lancaster Court Hotel London, England

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