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Park Grand London Lancaster Gate

14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
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Park Grand London Lancaster Gate
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386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oxfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I returned to this hotel as soon as possible and discovered that my first visit was certainly no one-off, excellent friendly expert service and a comfortable bedroom with all comforts you would wish for whether in London on business or pleasure, or both! In short, 4 star quality at 3 star prices - do treat yourself and spend that little... More 

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Gavle, Sweden
1 review
5 of 5 stars Reviewed yesterday NEW

I was originally booked to another hotel, but due to overbooking, I was moved to Park Grand. I am very glad I was. I'm sure the other hotel was good, as well but I am very happy with Park Grand. Because I was moved, I got free breakfast at the hotel - the breakfast had a lot of choices (to... More 

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Holmfirth, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 1 night 21/3/15 in an end room 7th floor. Noisy a/c system ,cold and tired decor in the room. Bar prices outrageous no wonder the bar was empty. Why do hotels force us to go elsewhere? We stayed because it was fairly near the Albert Hall. Staff very helpful and polite. Handy for a walk around Hyde Park.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is very comfortable with very friendly staff. It is the perfect place to stay and see London as Paddington station is very close. Around the hotel there are many good restaurants. The rooms are luxurious and spacious for London. However, the staff are the best part of this hotel, nothing is too much trouble.

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KL
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a lovely little hotel, about 10 minutes walk from Paddington and 8 minutes from Lancaster Gate tube station. We requested for a quiet room and they obliged, giving us a room facing away from the street. The staff were all extremely attentive, friendly and helpful, it was a pleasure staying here. The room size was comfortable and had... More 

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Hayle, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel close to Paddington station. Arrived on the sleeper from Cornwall and went to the hotel to leave our bags. Very pleasantly surprised to be allowed our room at 7.00am and unlike many other chains this involved no extra charge. Staff all very helpful and friendly and will definatly use the hotel again if we are in London

Was this review helpful? Yes 2
Budapest, Hungary
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice and new hotel. We had decent breakfast and a very comfortable, small but efficient, room. The staff was great! Very helpful and friendly. Specially a girl called Ciana. The only little trouble we had was the noise coming from the apartment above, but I can't blame the hotel for that, right!?

Was this review helpful? Yes 1
plymouth
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We visited for two nights for my birthday weekend and it couldn't have been any better. When we arrived and they found out it was my birthday they upgraded us for free to a club room and then later surprised me with birthday cake that evening! We had dinner there one night and all staff were so friendly and attentive.... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I managed to get a really good rate directly on the hotel website which included breakfast. The hotel is fairly modern. The room was only small but adequate for one night. The staff were really helpful. The hotel is in a nice neighbourhood and is really convenient if travelling to london Paddington.

Was this review helpful? Yes 1
Bangor, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My PA booked the room (apparently) but when I turned up there was no reservation! They managed to find me a room and couldn't have been nicer about it. Whilst waiting for the room they gave me complimentary juice and coffee. Front desk staff simply incredible. Ok the room was small (the last one they probably had) but completely adequate... More 

Was this review helpful? Yes 1
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