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Park Grand London Lancaster Gate

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14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
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Park Grand London Lancaster Gate
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dapto, Australia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

On being greeted by Alex the young doorman we were treated like royalty and greeted with warm hand-towels and a welcome fruit cocktail which was very refreshing after a long trip. The rooms are average size but the quality of fitting superb - the bathroom was immaculate and was the cleanest we have seen in any property we have visited.... More 

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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Stay away often with work. Great hotel. Staff were lovely and approachable. Rooms are a little small but have everything that you could want/need in and are to a high standard. Parking is the only negative as there is no really local parking facilities but you can park on the roads and pay in the surrounding area.

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel 5 minutes walk from Paddington station and tube station. A lot of different restaurants between the station and tbe hotel. The staff was very helpful and servable. Rooms were nice and clean. The bathroom could have been a bit bigger

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay in the hotel. The staff were great, very friendly, helpful and professional. The rooms were nice but very small even though we were in a club room. The breakfast was fantastic as well. Would stay here again.

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Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Although the room was small, it was very cozy and well appointed. The hotel itself is beautiful and breakfast was great too. Couldn't ask for more. The staff are very friendly and the service was great. Thanks to CynAnn, Alex (Mr. Real Madrid from Romania), Audrey & Teresa. Brilliant job guys! Will hopefully return soon.

Was this review helpful? Yes 1
Dulverton, United Kingdom
Top Contributor
95 reviews 95 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Park Grand is in a nice position some 10 minutes walk from the border of Hyde Park. 20 minutes walk from Upper Brooke Street and about 25 minutes walk from Harrods. On arrival we were greeted by beautifully attired staff, friendly faces & a super efficient concise booking in process.Totally un-complicated. We were guided to our room which was... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff couldn't have done more to make it a very pleasant stay. Breakfast great, room great and I can really recommend the club room upgrade that came with free fruit, wine, bath robe and slippers. Would not hesitate to stay there again if staying in London. A short walk to either Lancaster Gate or Paddington underground makes it easy to... More 

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Abbots Langley
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Greeted with warm towels and cool orange juice. Customer service was top class. The room was a good size and the bed was so comfy. It was in easy walking distance of Hyde park and just a short tube journey from Oxford Circus, Covent garden etc.

Was this review helpful? Yes 1
Newcastle, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay during two nights was very pleasant. The staff welcomed us in a very friendly manner. The room was nice and quiet. Perhaps the size of the room and bathroom was a bit tight, though. I did not take the breakfast option because my bill for too nights was already pretty high - £324.

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Johannesburg, Gauteng, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Super friendly and welcoming staff. The rooms are really nicely decorated, modern and very clean. Perfect location right by Lancaster Gate and Paddington which we found very useful as we had the options of both stations depending on where we were going. Highly recommended.

Was this review helpful? Yes 1
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