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Park Grand London Lancaster Gate

#37 of 1,055 Hotels in London
Certificate of Excellence
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14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
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1 room 1 guest
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692 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Came here today for our afternoon tea and it was amazing! Fantastic day and the food was lovely! We got the champagne afternoon tea and loved it! The hotel is clean and modern, the staff were amazing, they were one of the main reasons I'd return. Gosia was our waitress and she was so lovely and professional, it was like... More 

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Tonsberg, Norway
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My wife and I had a great stay at this hotel, although it was only for a few days this august. We were greeted upon our check-in with some beverage, as well as complimentary tea & biscuits in the room. Our luggage was kindly taken up for us, and the staff was over all very kind. Hotel is our opinion... More 

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Hamburg, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

Park Grand Lancaster Gate is a very smart hotel at a prime location in the centre of London near Hyde Park. It is quietly situated and you find restaurants, shops etc. in the neighbourhood. It's only a five minutes' walk to Paddington station (many underground lines and national rail service) and Lancaster Gate underground station. The full English and continental... More 

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a lovely "Chocolate Afternoon Tea" here following a Wowcher offer. The service was fantastic from the minute we walked in the door- we were made to feel very welcome by all the staff. There was plenty of food on our afternoon tea tiers- sandwiches, cheese savouries, scones, chocolate cakes following the theme plus a lot of extra cakes.... More 

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Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Myself and my girlfriend have recently returned from a 1 night stay at the Park Grand Lancaster Gate. From the moment we arrived to the moment we left, the service that was provided was amazing! We arrived to check in and we were offered a hot towel and complimentary cocktail, very nice little touch. We then got showed to our... More 

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Barton-upon-Humber, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Upon arrival we were greeted with cold drinks and warm towels to refresh ourselves after our long travels there, so great for starters! Staff was helpful and chatty but not overboard. Rooms were to high standards, air con was perfect and clean showers. It was my birthday and they even surprised me with cheese cake and champagne! This hotel deserves... More 

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Rotherham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very friendly welcome from all the staff. The room was comfortable and appeared newly refurbished. The only slight issue was that it was downstairs so no natural light or window.Nice touch if complimentary small bottle of wine, chocolates, fruit and water on arrival. Breakfast was well cooked with plenty of variety. The location of this hotel is ideal - just... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

After reading the glowing reviews and comments. I booked afternoon tea for myself and a friend using a groupon voucher. I was excited and looking forward to it. We arrived and greeted warming but then it went down hill. It felt like I was have afternoon tea in a travelodge now a nice posh hotel in London! We had to... More 

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london
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best by far ! We were a family of 4 that experienced an indulgent Chocolate Afternoon Tea that surpassed our expectations. The Wonderful staff gave us 5* service with a smile. We had a fun filled fab day and would highly recommend . Thank you xx

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I really like to hotel. Location is very good to walking distance to Lancaster Gate, Hyde Park, Paddington Station which they have fast trains to Heathrow for 15min. The staff are so nice and very friendly. The welcoming service is very good.

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