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All 1,073 London hotels

Park Grand London Lancaster Gate

4.0 of 5 Hotel   |   14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington) (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Lancaster Gate
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58%
Ranked #287 of 1,073 hotels in London
A recent review
  • Overview
  • Reviews (15)
  • Photos (21)
  • Amenities
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  • Room tips (3)
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15 people have reviewed this hotel

Traveler rating
    7
    7
    1
    0
    0
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2
3
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Highly recommend it stayed there for four nights and had a good experience it was totally worth the price , room was clean and tidy , really friendly staff Especially sarah and zain, would definatelyy go and stay there again

Was this review helpful? Yes
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Heart & Soul First Class Service with a Smile *!* My sister & I, together with her 2 two children (one grown-up & the other teenaged) stayed at the Park Grand during the 1st week of June 2014. I can’t recommend our stay enough. Especially the Staff, without exception are Very Friendly, Helpful & Courteous. They definitely know their job,... More

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Cookstown
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Had booked to stay in another hotel but because of maintenance we were moved to this hotel to one of their cabin rooms. The staff were very professional, helpful, pleasant and polite. The room was clean and comfortable with loads of toiletries. We only had breakfast in the mornings and again this was excellent. Will use this hotel when staying... More

Was this review helpful? Yes
Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear CookstownMum, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a wonderful feedback. We are glad to know that you enjoyed your stay with us and that we have exceeded your expectations. I have shared your feedback with my colleagues and they are all into the seventh heaven. We look forward to... More

Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The property is located in an excellent location, minutes away from hyde Park. The rooms are cosy and clean. The hotel has very helpful and cooperative staff. They let me early check-in as I had a long flight. Very good value for money.

Was this review helpful? Yes 1
Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Dipankar C Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a lovelyfeedback. We are glad to know that our services exceeded your expectations. I have shared your feedback with my staff which has highly motivated them to go that extra mile to make our guest’s stay memorable. We look forward to... More

Amman, Jordan
1 review
5 of 5 stars Reviewed 3 weeks ago

It was a pleasant stay, had really good time. The location is great. I would recommend this hotel to everyone who is looking for quiet stay, after long day out. The staff are really helpful and very polite.

Was this review helpful? Yes
Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Mohammad A, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a wonderful feedback. We are glad to know that our services exceeded your expectations. I have shared your feedback with my staff which has highly motivated them to go that extra mile to make our guest’s stay memorable. We look forward... More

Wiltshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Firstly, I have been asked why nearly all my reviews are positive. This is because if there is something wrong then I tell the staff and management right away. Then they have a chance. I won't go home then troll a poor review. That's just peevish. So, I was bumped out of another hotel for 'health and safety reasons' (I... More

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Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear BumpkinWiltshire, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a wonderful feedback. We are glad to know that our services exceeded your expectations. I have shared your feedback with my staff which has highly motivated them to go that extra mile to make our guest’s stay memorable. We look forward to... More

Haugesund, Norway
1 review
4 of 5 stars Reviewed June 12, 2014

The location of the hotel was very convenient, close to Paddington station.The hotel and the rooms are in general very nice,clean and modern, however small rooms and narrow corridors. My compliments to the staff; who was very professional and friendly.

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Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Elisabeth M, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a wonderful feedback. We are glad to know that our services exceeded your expectations. I have shared your feedback with my staff which has highly motivated them to go that extra mile to make our guest’s stay memorable. We look forward... More

Perth, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 8, 2014

Overall we were pretty happy with this hotel, it was clean and tidy, the room was recently painted and everything looked quite new. The bathroom was nice. The room included a little fridge, microwave and kettle, along with two bottles of complimentary water and 2 apples - which was a welcome surprise! The location is great, it's really close to... More

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Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Tessa M, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing your feedback with us. I have shared your feedback with the team and they are delighted to know that have received such a wonderful feedback. Furthermore, please accept our sincere apology for inconvenience caused to you to find us. Based on your... More

Whitland, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014 via mobile

It's been a few weeks since I stayed here but I am still very impressed with the level of service we received. Everyone from the front desk staff to the lovely gentleman who carried our bags to our room were extremely professional. The hotel was in the final stages of renovation during our visit and even the workmen were respectful... More

Was this review helpful? Yes
Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Becca E, Thank you for staying at the Park Grand London Lancaster Gate. Thank you for sharing such a wonderful feedback. We are glad to know that our services exceeded your expectations. I have shared your feedback with my staff which has highly motivated them to go that extra mile to make our guest’s stay memorable. We look forward... More

Whitland, United Kingdom
Top Contributor
78 reviews 78 reviews
17 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed June 6, 2014

My better half was in London on a course for a few days, so as regular travelers to the city, I accompanied her, staying at the hotel chosen by price and location, as in all honesty as it was a works course, the hotel budget wasn't high. When we stay in London normally we don't mind paying a bit more,... More

Was this review helpful? Yes 4
Valent F, Manager at Park Grand London Lancaster Gate, responded to this review

Dear MJHowells, Thank you for taking time and sharing such a fabulous feedback. I have shared your review with my team and they are all excited to know that we have exceeded you expectations during your recent stay with us. We look forward to welcome you once again at the Park Grand London Lancaster Gate and make your stay even... More

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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

21 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style
#197 Luxury Hotel in London #248 Business Hotel in London
Hotel Class
Number of rooms
72

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