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Park Grand London Lancaster Gate

4.0 of 5 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
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151 reviews from our community

Traveler rating
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23
59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed in lancaster gate at a busy time of the year when fashion week and iTunes concert was on so many places were taken and over priced and we wanted something central. We were lucky to find this hotel which was maybe 5/10min walk to hyde park, and 5mim walk to lancaster station. It was walking distance from other... More

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Devon
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only booked the Park Grand London Lancaster Gate because our regular hotel in this part of London was full - and we are now very glad it was full! The other glowing reviews about the hotel are spot-on, really smart and recently decorated, clean, great location for Paddington, but best of all were the staff, they seemed genuinely happy... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Cynann, Clare and Alex were brilliant - helped me find the hotel and made me feel very welcome as a solo inexperienced traveller to London. Will definitely stay here again if visiting the city . A really excellent level of service thank you :o)

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The minute we stepped inside this hotel (with a help of doorman opening the door and taking our luggage), we felt like we arrived in one of Asian countries. It`s very pleasant and unexpected to be greeted with a hot towel and a non-alcoholic drink in central London. The first thing we noticed is very stylish décor, mirrors and glass... More

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Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed 3 days ago NEW

One of the nicest places I have stayed at ! Truely it's first class boutique with a small & elegant atmosphere, the place smells amazing !!! the staff were extremely friendly & helpful specially Elton, Zain, Michael, Clare, Cynann and Adriana, very nice building well decorated with excellent quite location everything is high standard, extremely clean, beds very comfortable, all... More

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Cheney, Washington
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There are lots of reviews about the hot towels on arrival, the staff the comfortable rooms, the service, etc and they are all true. The next time I stay her though, I am going to probably pay for a larger room and try to get a higher floor but still, no complaints whatsoever! We were in 808 for 6 nights.... More

Was this review helpful? Yes 2
Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

A nice surprise to be greeted with a refreshing juice and hot towel. Very simple but just what the doctor ordered. We had a Club room which wasn't massive but had everything we needed including complimentary bits and bobs. Breakfast was a treat also and so nice to be included rather than an add on. Highly recommend.

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Dubai
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A little gem of a hotel, great service, great staff, great value for money, extremely clean, convenient and some very nice little touches. I was extremely happy with this hotel and will definitely be staying here for future business trips to London.

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Wallingford, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A warm welcome awaits you when you stay at this lovely 'boutique' hotel. A hot towel is presented on your arrival followed by a fruit juice. Attention to detail made us feel very valued visitors! We were then shown to our room by a very personable member of staff . Our room was of very tasteful decor - as is... More

Was this review helpful? Yes 1
Vinayak G, General Manager at Park Grand London Lancaster Gate, responded to this review

Dear Ann L, Thank you for taking the time from your busy schedule to leave such a kind review for us here on Trip advisor. Your feedback is very important to us. The hotel was recently refurbished and so it is a delight to hear that the new decor in our hotel was pleasing to your eye! I hope that... More

Oxfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

If you want excellent service with a smile, a huge and comfortable bed to sleep on, in a room of top notch specification, with a shower big enough for four people, in a hotel of excellent location less than 5 minutes walk from Paddington and a comfortable stroll from Hyde Park, Marble Arch, Oxford Street etc, then this hotel is... More

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Vinayak G, General Manager at Park Grand London Lancaster Gate, responded to this review

Dear Rosco646, Thank you so much for leaving such an amazing review for our hotel here on Trip advisor! Wow! We are absolutely overwhelmed with pride when reading this review. It was our pleasure and such a pleasure to have you here to stay with us at Park Grand London Lancaster Gate Hotel. We strive to ensure that all our... More

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Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England

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