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Comfort Inn London - Victoria

3.0 of 5 Hotel   |   18-24 Belgrave Road, London SW1V 1QF, England
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Comfort Inn London - Victoria
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Ranked #587 of 1,069 hotels in London
A recent review
4 of 5 stars reviewed 3 days ago
David S Visalia
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438 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Visalia
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed three nights at this hotel while visiting London. As an American the rooms and beds are very small, but I realize this is typical for Europe. The room was clean and comfortable with a superb location for getting around. We always felt safe in the area. There are a couple of coffee houses close by. The staff did... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear David, Thank you for recommending us on TripAdvisor! We’re glad to know you enjoyed your stay with us. However it’s regrettable to learn that your overall positive experience was dented by few issues. The rooms are considered to be smaller in size in London as compared to other countries. Guests do find this a little inconvenient at times. But... More

Turku, Finland
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location just behind Victoria station and tube station. Cost/quality/location on good level. Quiet hotel with quite small rooms (compared to Nordic standards, but in London average). Breakfast was good enough. Nice stay overall but staff in reception was not that friendly, but did their job...maybe bonuses needed for being more customer oriented? Please note free wifi is quite slow... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Savu, Thank you for sharing your experience with us. I've dropped a personal message via TripAdvisor internal messaging system as there are few points in your review which do not match with the hotel’s facilities list. For instance, we provide complimentary luggage room facilities and your review states there’s a charge for the service. Secondly, our complimentary Wi-Fi also... More

Caserta, Italy
Top Contributor
58 reviews 58 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

he staff were very friendly and helpful. The room was a bit small and there was no full-length mirror, but it was clean and newly-decorated. The owners had gone to a lot of trouble to make it a beautiful hotel. We will definitely be staying her again. I have been coming to this arrondissement for 40 years and, for the... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Paslett, Thank you for been a loyal guest. I'm pleased to know as a repeat guest you’ve always found the hotel in good standards. We do continue to invest in the hotel when possible. After all guest satisfaction is our utmost priority and your feedback always motivates us to go the extra mile to ensure maximum satisfaction. We’d be... More

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed here for four nights during our honeymoon to Europe. The hotel staff was marginally friendly, but the hotel itself was not great. The room was about 8x8 feet, with 1 foot of space at either side of the bed and about 1.5 feet of space at the bottom. We couldn't lay out our suitcase, as... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Cassie, A massive thank you for reviewing us on TripAdvisor. First of all, please accept wedding wishes from Team Comfort Inn Victoria... Happiness & lots of Love always! Sorry to hear of your dissatisfaction towards few issues mentioned in your review. Please accept our sincere apology if you've faced any inconvenience during your stay. All the single and double... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay here was exactly what was required during my business trip. Good location (1 minute walk from Victoria), quiet and comfortable bedroom, with a well stocked all-you-can-eat continental breakfast. Free wi-fi was a very good addition, although this didn't work in my basement bedroom, the only drawback on the whole stay. I presume this would work on other floors... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Stuart, Thank you very much for sharing your experience with us on TripAdvisor. It’s great to know your trip went well. I completely agree with your comments regarding the location perks. The important transport links also make it convenient for the guests to travel and explore London. The Wi-Fi connects in the basement rooms as well as the common... More

ANDOVER
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We had 3 rooms and, thankfully, only needed to stay one night, Upon arrival the corridors had laundry carts in them and they were so tight that we had to lift our rolling suitcases up and over after removing backpacks in order to squeeze by. One member of our party had a broken foot and was using a walker. We... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Representative at Comfort Inn London - Victoria, responded to this review

Dear BACCHANAL, Thank you for mentioning our friendly staff as well as our breakfast and convenient location. Apologies for the inconvenience regarding the mobility issue your friend faced during the stay. Your feedback is passed on to the hotel management who is looking into the weak areas you’ve highlighted in your review. You will see major difference by the time... More

Paignton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 8, 2014

Location, can't fault it, 1 min walk from station. Tidy, but sadly having a air con system so complicated to use was dismal. There was a shoddy paint job in our room like se painter had been timed 5 mins to do it in. There was signs of covered over damp, which we all noticed. The shower unit had black... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. Unfortunately the reception did not receive any complaint during your stay. We have a dedicated team at the front office for immediate assistance. Nevertheless it seems there were few misses from our side. We sincerely apologise for that. Guests love to kick start the day in our lively and well-refurbished breakfast... More

Manchester, United Kingdom
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2014

The location is minutes from Victoria so is perfect for getting around. It is also only a walk from lots or lovely shops and restaurants. For me it was perfect as it was right next to my London office. The staff were wonderful and very keen to help. All were very polite and welcoming. Breakfast was just right, lovely continental... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, The location absolutely suites both business and leisure traveler's needs. Thank you for all the lovely things said in your review. It’s overwhelming to hear we’ve ticked all the boxes on your visit. So, shall we say Comfort Inn Victoria is your home on your future visits to London? We will look forward to serve you again! Speak... More

Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2014

The hotel was exactly what we'd hoped for; very handy for the train/underground, clean with excellent service. The staff were very helpful and went over and above to make our stay as easy as possible. We had chosen this hotel partially on location and partially due to the availability of triple rooms. The breakfast was excellent with lots of choice,... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Louise, Thank you for a short and sweet review. It was overwhelming to read your feedback. We generally don't advice our guests to drink tap water. We supply complimentary water bottles in the rooms. For your extra convenience there is also a vending machine in the reception lobby where you can buy water and soft drinks. The information is... More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014

l have stayed here on numerous occasions previously as the service/friendliness of staff and excellent location are paramount. It is very close to all transport in/out of Victoria. The Receptionists are professional/helpful/welcoming and are happy to book transport to Heathrow etc.. It is extremely helpful to be able to leave luggage before check in/after check out. I requested a particular... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Julia, Thank you for being a loyal guest and preferring us among all the other hotels in London. It gives us immense pleasure to know you’ve had another great visit to Comfort Inn Victoria. We always look forward to seeing you. Thank you for posting your thoughts and recommending us on TripAdvisor. I very much look forward to welcoming... More

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Additional Information about Comfort Inn London - Victoria

Also Known As:
Comfort Inn Victoria Hotel
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London
London Comfort Inn
Comfort Inn London - Victoria England
Address: 18-24 Belgrave Road, London SW1V 1QF, England
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #587 of 1,069 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn London - Victoria 3*
Official Description (provided by the hotel):
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 
Number of rooms
48

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