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All 1,054 London hotels

Comfort Inn London - Victoria

3.0 of 5 Hotel   |   18-24 Belgrave Road, London SW1V 1QF, England
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Ranked #632 of 1,054 Hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
Marcia74 Denver, Colorado
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475 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Denver, Colorado
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 4 nights and we enjoyed our stay. It's everything that you need for a busy week of site-seeing. If you are wanting hip, chic, trendy, cute, charming, this place is not it. BUT-It's perfect if you are out all day and want a clean, quiet, functional place to sleep at night and wake... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Marcia, We’re definitely very fortunate to be centrally located and I’m delighted to read we were the perfect hotel and location for your four nights stay in London. We apologise for the hiccups you may have experienced. As you mentioned our team members are very friendly hence you should’ve felt comfortable enough to call them any time. It’ll be... More

Stuttgart, Germany
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here over the weekend while on holiday. Although we were given a basement room, it was clean and comfortable. For sleeping and showering, it was perfectly adequate. It's a block from Victoria Station and is a very central location, close to Buckingham Palace and Westminster Abbey/ Houses of Parliament. Agreed with the other reviews that the hallways tend to... More

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for reviewing us. I'm glad you found the rooms clean and comfortable. The location is indeed ideal for a London trip. Thank you for staying with us. We value your opinion and appreciate your feedback. Kind regards, Abida. More

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here once before and gave a positive review. Sadly my 2nd visit was hugely disappointing. Previously I was put in a basement room which although hot, was clean and comfortable. This stay I was on the ground floor. The corridor to the room smells horrible. Fortunately not the room itself though. The room was a reasonable size, but... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, We're disappointed to read you had an unpleasant experience staying with us. Your comments are shared with rest of the team members. We will stay in touch through TripAdvisor's internal messaging system to discuss on the issues you've raised in your review. Thank you for reviewing us, we appreciate your feedback. Warm regards, Abida. More

Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed in the hotel and can say I was very happy with my room, the service, the location, the room was very clean and a reasonable space, the welcome was lovely and got greeted every time I came back into the hotel, the breakfast was good not posh but it was fine, the location was great, would definitely come back... More

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, We're immensely happy to know you thoroughly enjoyed your stay with us. Thank you for a lovely review. We look forward to welcoming you back on your next trip to London. Kind regards, Abida. More

Southampton, UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 14, 2014 via mobile

Put in room 104- right next to breakfast room. Working until 4am, woken at 7.30 by the sound of a herd of elephants heading to the water hole- at least I think it was. Banging of swing door, clattering of cutlery, kids incessantly up and down the corridor, obviously a "do not disturb" sign means nothing here. As for the... More

Was this review helpful? Yes 3
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear guest, Thank you for your recent stay with us. Noise is sometimes out of our hands as we occasionally have early risers staying with us and who like to have breakfast very early in the morning. But generally noise in not a common issue in the basement rooms. The rooms are checked twice by the housekeeping and the reception... More

Den Bosch, The Netherlands
Top Contributor
77 reviews 77 reviews
49 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed August 14, 2014

Located near Victoria station, rather small but clean rooms. Good Wifi. The rooms for one person are compact and have a view on a brick wall. If you suffer from claustrofobia consider booking another hotel. Staff is friendly and for London standards, This hotel offers value for money.

Was this review helpful? Yes 1
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Eugene, Thank you for sharing your thoughts on this platform. Its good to know you overall enjoyed your stay. I have passed on your feedback to the relevant departments. We hope to see you again in near future. Kind regards, Abida. More

Llanasa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 8, 2014

The location is great, just across road from Victoria train station and convenient for Victoia attractions. The hotel is small and rooms are very compact. My room was in the basement with small window looking into back yard. Continental breakfast included - functional but nothing special. A bit pricy for standard of accommodation but on par with what you would... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Ruth, Thank you for taking out time to post this review on TripAdvisor. I'm sorry to read your stay wasn't that memorable. We'll keep in mind your room preferences on your future visits to Comfort Inn London - Victoria. I hope you'll consider us again whenever you are around! Warm regards, Abida. More

Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

Staff were friendly enough and helpful. Location is good and the rooms have good air conditioning - but the place could do with a refurbishment. The room I was in had shattered glass in the window and the bathroom door had a couple of holes kicked in it. I had expected better considering what I had paid as these things... More

Was this review helpful? Yes 2
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Kristen, Thank you for reviewing us. I will have to check what room you were in as this doesn't sound like an ideal stay. I'll contact you on TripAdvisor's internal messaging service for more details on the points you've raised. I'm glad you found the rooms comfortable and the reception service friendly. Warm regards, Abida. More

Chennai, india
Top Contributor
111 reviews 111 reviews
71 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 4, 2014

Super location, small rooms, clean and tidy though. Good enough for a location having a lot of fine dining options. Connectivity unbeatable. Enjoyed the stay thoroughly. With Victoria station like 200 meters you are almost always connected.

Was this review helpful? Yes
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Pankaj, A massive 'Thank You' on behalf of the team members at Comfort Inn London - Victoria. I hope we can continue to live up to your expectations. Warm regards, Abida. More

London
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 27, 2014 via mobile

Booked a room for 4 and in arrival told the room was not available. Eventually got a room with a double, sofa bed, and a foldaway bed. Hard and uncomfortable. No protection from traffic noise, may as well not have windows. Save your money and don't book in this hotel. I feel extremely hard done by.

Was this review helpful? Yes 7
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for your review. It's disappointing to read you did not receive what was expected. Sleep and peace of mind are two factors that can make or break a trip. We'll contact you on TripAdvisor's internal messaging service for more details on the points you raised. Please accept our apologies for the inconveniences you faced. Warm regards,... More

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Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Inn London - Victoria 3*
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London - Victoria England
London Comfort Inn

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