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Comfort Inn London - Victoria

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18-24 Belgrave Road, London SW1V 1QF, England
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Comfort Inn London - Victoria
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566 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hitchin, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a budget hotel (which does not mean cheap in London of course) - so you get what you pay for. The rooms are clean but the décor is a little worn. There was air conditioning but I preferred to have the windows open - be prepared for street noise if you are based at the front of the... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I arrived very early in the morning, around 9, but they let me check in early, no problem. Room was a little outdated, nothing special about the rooms, but it was clean. The shower was also outdated, a little bit of rust in the shower. Breakfast was good, nothing special, but it was free. Wifi needs a new password every... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Caitlin, Thank you for your 4 star review of Comfort Inn Victoria. The team is delighted to hear that you enjoyed your stay and the location was ideal for your visit. We hope to welcome you again at Comfort Inn Victoria. Kind regards, Asad Zaheeruddin More 

Guernsey, United Kingdom
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

I was eventually greeted by a man claiming he didn't normally work at the hotel. The room itself was down a narrow set of stairs in the basement (think Harry Potter and his cupboard under the stairs!) The room was filthy - bathroom mouldy, pizza boxes under the bed, sheets of questionable cleanliness! I was glad I was only staying... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Natalie, Thank you for your feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed to hear that the standard of the hotels were below your expectations but the location was convenient for you. Please accept our sincere apologies for failing to meet your expectations on this occasion. Kind regards, Asad Zaheeruddin More 

Travelers are raving about these London hotels

Chicago, Illinois
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Small room. Small bathroom. Small hallway. Barely enough room to use toilet. It's squeezed between wall and shower. Wifi needs new password every 24 hours from front desk. No wash cloth. This room might be ok if traveling alone, but there is no room for multiple suitcases. For the price I paid, I expected more. Location is good.

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at Comfort Inn Victoria. We are sorry to hear that we didn't meet your expectations on this occasion. Please accept our sincere apologies. Kind regards, Asad Zaheeruddin More 

Gosport, United Kingdom
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel as meeting friend who was already staying here. Great location as took coach to Victoria. Staff friendly, rooms clean and modern. Only problem was next to railway so some overnight train noise. My friend who had stayed longer did say that after the first night you didn't notice this anymore. Walked from here to Tate Modern with... More 

Was this review helpful? Yes 1
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for your recent feedback regarding your stay at Comfort Inn Victoria. The team is delighted to hear that you enjoyed your stay with us and gave us a 4 star review. We are looking forward to welcome you again in the near future. Kind regards, Asad Zaheeruddin More 

hull
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Not sure how it got its name the comfort inn, it was far from it. The bed springs were coming through the toilet need double flushed, the breakfast was shocking, the noise from the traffic kept me awake, the lights in the room were pathetic. Never again

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Bob, Thank you for the feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed to hear that the standard of the hotels were below your expectations. Please accept our sincere apologies for failing to meet your expectations on this occasion. Kind regards, Asad Zaheeruddin More 

Kozani, Greece
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was perfectly clean and the staff polite. There is no free wifi (You pay 1 pound per hour). There were 2 negative points: First, although I booked a triple room, there was only a double bed and a tiny camp bed with a very uncomfortable mattress. Second, the windows are single-glazed which means a lot of noise from... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are delighted to hear that you liked the hotel location and it was suitable for your needs. The hotel location is one of our USP. The team members are also delighted to hear the positive feedback about their customer... More 

Ixelles, Belgium
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Went there for a business trip, having some expectations regarding the incredibly high price the company paid (250€ ++). The room smelled really bad, the bed were terrible, the breakfast was below what you could expect from a 50€ hotel. To avoid

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for the feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed to hear that the standard of the hotels were below your expectations. Please accept our sincere apologies for failing to meet your expectations on this occasion. Kind regards, Asad Zaheeruddin More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

Hi , I was looking for a cheap close place to stay when I booked this hotel . I read the reviews and decided ok good and bad . Nothing but good can I say ! Very clean , modern (small) rooms with comfortable beds , good supply of linen and kettle supplies , a fridge is a bonus !... More 

Was this review helpful? Yes 1
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Charmaine, Thank you for the feedback regarding your recent stay at Comfort Inn Victoria. We are delighted to hear that you enjoyed your stay with us and thank you for recommending us to the other travelers. We are looking forward to welcome you to our hotel in the near future. Kind regards, Asad Zaheeruddin More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed at Comfort Inn for 3 nights while sightseeing in London. The staff were all excellent, attentive and helpful. Breakfast was more than we expected...boiled eggs, pastries, cereal, yogurt, cheese. Room was very small with no space for luggage. We ended up with one suitcase on the desk and one on floor under it. Hotel appeared to be recently... More 

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Morris, Thank you for the feedback regarding your recent stay at Comfort Inn Victoria. Thank you for giving us a 5 star review. The team members at the hotel are very delighted to know that you enjoyed your stay with us and the service was up to your standards. We are looking forward to welcome you back at the... More 

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