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All 1,073 London hotels

Comfort Inn London - Victoria

3.0 of 5 Hotel   |   18-24 Belgrave Road, London SW1V 1QF, England
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55%
Ranked #618 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
Rescue1959 New South Wales
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481 people have reviewed this hotel

Traveler rating
    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel experience in my whole life, never ever stay in this hotel again. Upon arrival, the front desk told me I didn't pay even though I paid two months ahead of my arrival, they later admitted that they made mistake, but they refuse to give me full refund. the room was mildly dirty and smelled of... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, It’s regretful to hear your dissatisfaction towards few issues. We've sent you an email via TripAdvisor internal messaging system for more details on your stay. Responsibly, we will conduct our internal investigation to find out where and what went wrong to immediately rectify any shortfall. Thank you for sharing your experience with us. Regards, Abida. More

New South Wales
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great little hotel - chosen for it's proximity to Victoria Station and Victoria Coach Station ( both only 2 minute walk away). Got into London verrrrry early, after a long flight from Sydney, with a 6 1/2 hr stop in Hong Kong. Went to hotel to hopefully to drop off bags at about 7:30 am, while we staggered around looking... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, I am genuinely delighted that you enjoyed your stay having traveled so far to get here! I've passed on your compliments to rest of the team members. A big ‘Thank You’ on their behalf! Feedback like yours make us feel content about our performance. I hope you will drop in to re-live the experience. Warm regards, Abida. More

Tenterfield, Australia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed 4 nights at the Comfort Inn Victoria. We chose it mainly for its location and weren't disappointed - 5 minutes walk from Victoria Station, about 10-15 mins walk from Buckingham palace, 5 minutes walk to one of the Big Bus and Original Bus Tour Hop on Hop Off bus stops, close to theatres etc etc. We caught... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, It’s wonderful to hear we were able to live up to your expectations and the travel links suited your needs. I’ll be sure to pass your comments on to rest of the team members, they’ll be thrilled! The TV signals shouldn’t have caused a problem. A call to the reception would’ve changed your experience. Please note that we... More

1 review
1 of 5 stars Reviewed 3 weeks ago

The worst value hotel that I have ever stayed in. The room was very poor, windows did not close properly, the room smelt damp, the shower room was small and disgusting with mould around the edges. The toilet seat was falling off and the sink plug was jammed. Breakfast was of a very poor standrad

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Alan, Thank you for contributing to our TripAdvisor page. It looks like there were a few things we needed to have done differently and I sincerely apologise your visit was not to your liking. We will certainly take your valid comments on board. Our complimentary continental breakfast is quite a favorite among our guests. I assume you did not... More

Cedar Rapids, Iowa, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Other than some confusion on the part of the taxi driver, who dropped us at the wrong Comfort Inn, (despite our giving him the address!), after a short walk, we arrived at Comfort Inn-Victoria, conveniently located just across from Victoria Station and St. George's Tavern! Victoria Station was our jumping off point, as we took advantage of the London Underground... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Mark, Thank you for a wonderful review. I'm so glad you enjoyed staying with us. I will pass on your kind comments to Natasha. She will be pleased to receive your recognition. Furthermore we're really grateful to you for highlighting the aspects of the hotel you liked. It was a pleasure to meet you and we look forward to... More

Lansing, Michigan
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in Comfort Inn, Victoria with three other couples. As in the well known phrase for real estate, the important thing about this hotel is location, location, location. It is only a block away from Victoria station and just a few blocks more to Victoria Coach station. Make sure you don't get the two confused like we did. It will... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Your comments regarding the location and travel links were very helpful. However it's regretful to know the hotel contributed very little to that experience. Please accept our apology for the inconvenience caused during your stay. Guest satisfaction is our first priority and we least desire to receive a feedback where our guest is not at all happy with... More

Santa Rosa, California
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This Comfort Inn is situated in an old London townhouse with small rooms, small beds and mostly no views. But this is London and the location is excellent. Just around the corner from Victoria Station and 10 min by foot from Buckingham Palace. We also walked to Big Ben, Trafalgar Square, Picadilly and Covent Garden. This Comfort Inn is basic,... More

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, It sounds as though our location was perfectly suited for all your needs, both in relation to various attractions and the sightseeing that London has to offer. We also have rooms facing the main road. We'll keep in mind your room preferences on your next visit! Thank you very much for sharing your experience with us. We hope... More

Florence, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Stayed last week at Comfort Inn 18-24 Belgrave Road Victoria London. Fortunately for only one night. The room was the dirtiest I've stayed in and smelt accordingly. Filthy floor, uncleared shower and soiled bedding. Arrived slightly before check in so weren't allowed to view room. It was probably ready but staff gave impression it was just too difficult. By the... More

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Geneva, Switzerland
1 review
1 of 5 stars Reviewed June 20, 2014

Terrible place, tiny rooms, terribly noisy as you can hear the one above walking on your head, the neighbors talking, the people talking in the corridor.......slept barely two hours, was checking out the next day!!! If you really want to go for it, ask for the last floor !

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AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Moret, It’s regretful to hear your dissatisfaction towards few issues. I would like to start with apologizing for the inconvenience you received. Sleep is indeed an integral part of an ideal hotel stay. We sometimes have to pay the cost of being located in London's most vibrant place. But we do our utmost to ensure the comfort of our... More

Oklahoma
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 18, 2014

We chose this chain hotel because it seemed fast and easy. We generally have an expectation and this hotel met that expectation. Standard, nothing truly special but clean and reasonable. Decent location just by Victoria Station. We are a family of 4 and wanted a quad. Reception is pleasant and check-in was a breeze. The upside of a chain. Our... More

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Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Inn London - Victoria 3*
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London - Victoria England
London Comfort Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 
Number of rooms
48

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