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Comfort Inn London - Victoria

3.0 of 5
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18-24 Belgrave Road, London SW1V 1QF, England
Comfort Inn London - Victoria
Best prices for: 1 room 1 guest
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Ranked #669 of 1,060 Hotels in London
A recent review
5 of 5 stars reviewed 2 weeks ago
Rafee A
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535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel has so many things wrong that I don't know where to start....the room is like a shoe box, it is so tiny it's unbelievable. If you are 6ft and above or slightly on the hey side, good luck moving around your room :-) and you better not have luggage. The room cleaning is not thorough at all, I... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was excellent, the rooms really clean and fresh, all the staff smart and helpful, they went the extra mile, I'd go far to say they treated you like their own family! The breakfast was fresh and a good variety of choice. Really excellent value for money. You are 1 minute away from Victoria station, great location. If you... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Rafee, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are pleased to hear that you enjoyed all the elements of your stay at the hotel. The staff at Comfort Inn Victoria is very delighted to hear the positive feedback about the service we provided and it is always... More 

Sofia, Bulgaria
1 review
1 of 5 stars Reviewed 3 weeks ago

My family was given a room in the basement. It was really unpleasantly. The room was cold, without heating. The bathroom was constantly wet, without ventilation. The price was unreasonably high!!!!!!!!

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed to hear that you didn't enjoyed your stay at Comfort Inn Victoria. Please accept our sincere apologies for the inconvenience you faced during your stay. I have noted down all the points from the feedback and... More 

Bemidji, Minnesota
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 7, 2015

I've stayed here a few times while in London and have always been pleased with this hotel. The location is outstanding, a very short walk to Victoria Station. Staff was friendly. Our room was clean. Beds were reasonably comfortable, but nothing special. They included a bottle of water each day, which was a nice touch. The WiFi performance was a... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are pleased to hear that you enjoyed all the elements of your stay at the hotel. The staff at Comfort Inn Victoria is very delighted to hear the positive feedback about the service we provided and it is always... More 

Alexandria, VA
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

Was very pleasantly surprised by this hotel. I've already recommended the place to a couple of friends and I plan on staying there next time I'm in London. The location couldn't be better; only a block from Victoria Station. The hotel facilities are clean and more than adequate. It's a stretch to call this a three star hotel (no individual... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are pleased to hear that you enjoyed all the elements of your stay at the hotel. The staff at Comfort Inn Victoria is very delighted to hear the positive feedback about the service we provided and it is always... More 

Bergen, Norway
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2015

We stayed at this hotel last weekend. It was generally a good experience. We arrived quite late from Gatwick Airport, so we took the Gatwick Express to Victoria. It was nice to know that the hotel location was less than 5 minutes from the Victoria Station. It was a very short walk, so that's a big plus. The receptionist who... More 

Was this review helpful? Yes 1
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Marina, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are pleased to hear that you enjoyed your all the elements of your stay at the hotel except the size of the breakfast room and we will consider your feedback regarding the size of the breakfast room especially during... More 

Jakarta, Jakarta Raya, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 23, 2015

the railway station , coach station and bus stations only around the corner trips to oxford, Strathford upon Avon, Stonehenge,Llegoland coaches all around the corner 3 minutes walk. Buckingham palace 20 minutes bus trip, learn about Lord Sandwich, where the Queen's mother used to buy her gin and cigars, where the Crown Prince goes hanging about, and other fantastic storie... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Dear Marina, Thank you for taking the time out to provide feedback regarding your stay at Comfort Inn Victoria We are pleased to hear that you enjoyed your trip to London and the hotel location was really convenient for your day trips. We look forward to welcome you again to Comfort Inn Victoria in near future. Kind regards,... More 

1 review
2 of 5 stars Reviewed January 21, 2015

Stayed in a basement room. Hideous damp smell and damp stains on wall. Dirty carpet and mattress horribly soft. Requested to change rooms but was told they were fully booked so had no choice but to stay. Cheap for London but not worth it for a damp room. No restaurant but that is good because an excuse to leave the... More 

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CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed and sorry that you had to stay in a room with damp issue. Unfortunately, there was no rooms available on that day or else we would have changed your room. I can assure you that all... More 

Santa Maria Di Sala, Italia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 18, 2015

I spent some days in this nice, clean and comfortable hotel. It is 5 minutes walking from Victoria, coming by bus from Stansted Airport it is fantastic. Also prices are quite cheap, considering the position and the services offered. Suggested!

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to write a review about your recent stay at Comfort Inn Victoria. We are very delighted to hear that you enjoyed all the elements of your stay at Comfort Inn Victoria and it was a positive experience. Thank you for recommending Comfort Inn Victoria. We are looking forward to welcome you... More 

Margate, United Kingdom
Top Contributor
72 reviews 72 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed two nights here and, I have to confess, not by choice. However we ended up really pleased by the place. The service and attention from the staff were truly excellent and would put many of the more upscale London hotels to shame. I expressed concern about potential noise on staying there and was given a number of options... More 

Was this review helpful? Yes
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to write a review about your recent stay at Comfort Inn Victoria. We are very delighted to hear that you enjoyed all the elements of your stay at Comfort Inn Victoria and it was a positive experience. We are looking forward to welcome you back at Comfort Inn Victoria. Kind regards,... More 

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