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Somerset Hotel


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6-7 Dorset Square, London NW1 6QA, England
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Traveler Reviews

60% Do not recommend
2.5 of 5 stars 23 reviews
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All (23)
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4 of 5 stars
FINmatkailija 1 contribution
Finland
Jun 14, 2009 | Trip type: Friends getaway

I wasn't expecting much based on the other reviews of the hotel and thats why I was pleasently surpriced. The hotel and the room were small and a bit out dated, but very clean and the staff were very helpful. We got all we needed wiht just one phone call. The reception was usually deserted but there is a phone... more

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3 of 5 stars
StudentTraveler85 4 contributions
NY/CT
May 27, 2009

This "hotel" is more like a hostel. Our room had no window coverings, no tv or phone, one electric outlet ( for 4 girls haha) and we had to ask for comforters and a shower curtain. Im pretty sure the staff is a family, they are nice but the service is very slow. I would reccomend this hotel if you... more

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2 of 5 stars
goldenoldieuk 1 contribution
UK
Nov 12, 2008

The Somerset should advertise itself as a student/backpackers hostel, not as a hotel. It would avoid a lot of criticism then. The plus factors are its location, its clean sheets and bathrooms and there is plenty of hot water. Most rooms on the second floor are probably OK. Drawbacks are: the room I saw on the top floor was of... more

Terrible
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1 of 5 stars
bobby068 1 contribution
Wevelgem
Aug 11, 2008 | Trip type: Friends getaway

The hotel is very dirty, the bathroom is really terrible! And all stuff that was broken in the rooms during the past years is not getting repaired. The breakfast: you can not name it breakfast, you get two toasts per person, in the dirty basement and you have to search the jam for yourself. The person managing the hotel is... more

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1 of 5 stars
UkCjb 2 contributions
UK
Jul 4, 2008 | Trip type: Business, Solo travel

When I arrived at the hotel no-one was about, the advertised Bar/Restaurant is none existent. Carpets and floors filthy, damp walls, huge windows on a fire escape that didn't lock. the staff are rude, unhelpful and I would strongly NEVER RECOMMEND THIS HOTEL TO ANYONE! When I complained I was told to go else where and when complaining to Hotels.com... more

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3 of 5 stars
schooltravelerRegina 1 contribution
Regina
Jun 15, 2008

I looked at the reviews of this hotel before going and I saw that it had a very bad rep. But after staying there, I realized it wasn't as bad as it is brought up to be. Its simple, clean and at a great location. It is quite old and nothing fancy about, but it's all you need when you're... more

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3 of 5 stars
booklady08 1 contribution
booklady
Jun 9, 2008

I was worried when I read some of the negative reviews about this hotel--but we enjoyed our stay. The building is a private home which was converted many years ago to a hotel. Given that, the lower level rooms where the owner lived are larger and more comfortable than the higher level rooms which were probably the servent quarters. The... more

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3 of 5 stars
resteel 1 contribution
New Jersey
Apr 10, 2008

Just got back from a trip to London sponsered by my son's Honors English class. 10 kids and 5 chaperones. This is a very basic hotel. Don't go looking for extras, you won't find any. If you are looking for a room with clean sheets on the bed and a great location, this is it. My room was on the... more

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1 of 5 stars
caliswty00 1 contribution
caliswty00
Mar 12, 2008

One of the worst mistakes of my entire trip to London was staying at this nightmare of a hotel. I would advise anyone to not stay here. The rooms were filthy, doors wouldn't lock properly, and half the light bulbs in the room and hallways were burned out. The basement and lobby area reak of Indian food. Overall, it was... more

Hated it.
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1 of 5 stars
davidsage 3 contributions
Birmingham
Dec 2, 2007 | Trip type: Couples

We arrived at the hotel to find nobody on reception and eventually we managed to get some service and were given a room on the 4th floor. (no lift). My wife who suffers from high blood pressure could not manage all the stairs and we asked for another room. We were given a room on the next floor down although... more

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Somerset Hotel Also Known As

Address: 6-7 Dorset Square, London NW1 6QA, England