This "hotel" is more like a hostel. Our room had no window coverings, no tv or phone, one electric outlet ( for 4 girls haha) and we had to ask for comforters and a shower curtain. Im pretty sure the staff is a family, they are nice but the service is very slow. I would reccomend this hotel if you... more

The Somerset should advertise itself as a student/backpackers hostel, not as a hotel. It would avoid a lot of criticism then. The plus factors are its location, its clean sheets and bathrooms and there is plenty of hot water. Most rooms on the second floor are probably OK. Drawbacks are: the room I saw on the top floor was of... more

The hotel is very dirty, the bathroom is really terrible! And all stuff that was broken in the rooms during the past years is not getting repaired. The breakfast: you can not name it breakfast, you get two toasts per person, in the dirty basement and you have to search the jam for yourself. The person managing the hotel is... more

When I arrived at the hotel no-one was about, the advertised Bar/Restaurant is none existent. Carpets and floors filthy, damp walls, huge windows on a fire escape that didn't lock. the staff are rude, unhelpful and I would strongly NEVER RECOMMEND THIS HOTEL TO ANYONE! When I complained I was told to go else where and when complaining to Hotels.com... more

I looked at the reviews of this hotel before going and I saw that it had a very bad rep. But after staying there, I realized it wasn't as bad as it is brought up to be. Its simple, clean and at a great location. It is quite old and nothing fancy about, but it's all you need when you're... more

I was worried when I read some of the negative reviews about this hotel--but we enjoyed our stay. The building is a private home which was converted many years ago to a hotel. Given that, the lower level rooms where the owner lived are larger and more comfortable than the higher level rooms which were probably the servent quarters. The... more

Just got back from a trip to London sponsered by my son's Honors English class. 10 kids and 5 chaperones. This is a very basic hotel. Don't go looking for extras, you won't find any. If you are looking for a room with clean sheets on the bed and a great location, this is it. My room was on the... more

One of the worst mistakes of my entire trip to London was staying at this nightmare of a hotel. I would advise anyone to not stay here. The rooms were filthy, doors wouldn't lock properly, and half the light bulbs in the room and hallways were burned out. The basement and lobby area reak of Indian food. Overall, it was... more

We arrived at the hotel to find nobody on reception and eventually we managed to get some service and were given a room on the 4th floor. (no lift). My wife who suffers from high blood pressure could not manage all the stairs and we asked for another room. We were given a room on the next floor down although... more