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The Ampersand Hotel

#33 of 1,052 Hotels in London
Certificate of Excellence
Hotel website
10 Harrington Road, London SW7 3ER, England
Special Price
33% off room rate
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1,750 Reviews from our TripAdvisor Community

Traveler rating
    1,304
    365
    61
    15
    5
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312
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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East Meadow, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was on a business trip in another part of the UK and decided to spend an extra two days in London before heading back home. The hotel was lovely as was the staff. I can't think of a single criticism....except maybe....nope, I've got nothing. I can't wait to visit again.

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Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here in June for a week. The hotel is located right next to South Kensington underground station, and is in a lively yet not touristy neighbourhood. I stayed in a superior double room, which was just the right size for one person. The room was a bit on the small side, but was tastefully decorated and very clean.... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I'd booked the hotel as a special treat for my fiancé and it surpassed all expectations. We'd arrived very early and hoped to store our bags but not only did the reception accommodate us at 11AM, they also very kindly upgraded us as it was a special occasion. This was a wonderful surprise and helped make the weekend a memorable... More 

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Chicago
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for three days and thoroughly enjoyed it. Tremendous service. Super nice staff. Breakfast in the restaurant was excellent and the room was really top notch. Great location for Buckingham Palace, Knightsbridge, Belgravia. Right across the street for Victoria and Albert Museum and the other museums. Great restaurants in walking distance. Definitely going to stay there the next... More 

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California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

It's obvious that the owners went to great trouble to renovate this property into the good-looking hotel it is. However, sadly, the service was poor, with consistent problems with housekeeping, room service, etc. There were also a number of language problems - many of the staff are not native speakers, and I myself had numerous problems with this, and saw... More 

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Roberto P, General Manager at The Ampersand Hotel, responded to this review

Dear Diane_L444, Thank you for taking the time to review your stay with us in May. I am disappointed you found the service to be inconsistent as we receive so many positive comments about the team and their service. We have a large number of different nationalities working throughout the hotel and those who are in front facing roles speak... More 

Sao Paulo, SP
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Top service and facilites, coupled with a perfect location. Only non-5-Star comment is that my room was a wee bit on the small side, but perfectly suitable for a business trip. Wonderful bed contributed to a top-notch sleeping experience.

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Brighton, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Again a great one night stay.Very helpful staff, excellent problem solving skills This location and modern furnishings always provide a welcome visit. Suggest you review the room descriptions as to size, before booking standard vs superior.

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Sherborne
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked in for a Saturday night whilst in London at a music festival at Hyde Park. Prior to arrival I was slightly concerned about how we would fit in returning from Hyde park in our festival gear to a 5 star hotel in South Kensington however it was so laid back and chilled out, perfect! Amazing breakfast and great... More 

Was this review helpful? Yes 1
Halifax
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, amazing service, perfect location with nearby shops and restaurants, and only one minute to the tube! I would recommend for business, families or romantic getaway. South Kensington is a lovely area of London.

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Miami Lakes
1 review
5 of 5 stars Reviewed 1 week ago NEW

The Ampersand is a very special hotel. The reason it is special is the people that work there. The staff provides excellent service. What separates them from our hotels is the attention they give you, and making sure that all your needs are taken care of. I am looking forward to returning there,

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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