I stayed at the hotel recently with a few friends and I was pleasantly surpised by how much I appreciated the kindness the staff showed us right from entering the door. Its amazing what a diference friendly staff can make to your holiday. The rooms were more than satisfactory, comfortable with good house keeping facilities and flat screen to keep... more

I stayed with 5 friends for 2 nights when we had a weekend reunion. A great location, so close to a lot of London's attractions and tube stations. We stayed in 3 double rooms at the top of the hotel which were nice seized rooms and good seized bathroom to share, The beds were very comfortable and the rooms were... more

As an Australian traveling to London for the first time I wanted to experience good service from a good looking hotel. The website had me sold, free Internet, free pay tv, nice looking rooms and Ironing board all were nice attractions. The staff billed our credit card for the full stay on our arrival, I was immidatley suspicious. We were... more

I have travelled extensively and have slept in tents in Africa, huts in Vietnam and superb lodgings in Nepal but this Hotel from the moment we entered was a massive failure. The first room was right behind the front desk area adjacent to the roof mounted air conditioner. The second room had 3 single beds in it but at least... more

From the moment me partner and i walked into the hotel, we were made to feel very welcome. It was our first visit to the Montana Hotel, and I just wish we would have found it sooner. The staffs are so warm and helpful, I never get this much of a personal touch at 4-5 star hotels. We were shown... more

I was attracted to Montana by the location and the pricing, however, i was totally put off by the rudeness of the people manning the reception, especially this person by the name of Chris. He totally snubbed his nose at me when i asked for the cheapest rate at the hotel, as i was alone and did not need luxury,... more

I'm a thirtysomething from Manchester who was bringing my mum to a concert at the Royal Albert Hall and was looking for an inexpensive hotel near to the venue and near to the Tube. Having read the recent reviews put on the site after I booked, I was slightly concerned. I needn't have been, as I was in fact pleasantly... more

Thinking this would be a great place to take my mother for a girly weekend the website certainly sold it - I learned a big lesson- just pay more. The hallway smelled like a toilet in a student flat that may have been due to the bathrooms that are randomly placed around the hotel. We had to get moved as... more

The website made the hotel look quite impressive and £95 for a room with continental breakfast seemed like a good deal. However,on our arrival we were shown to a room just behind reception which was dark,overheated and lacking in amenities.There were no toiletries apart from a couple of small bars of soap,no ironing board and iron(although the website states that... more