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Montana Hotel

67-69 Gloucester Road, London SW7 4PG, England
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Montana Hotel
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Montana Hotel
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495 reviews from our community

Traveler rating
    104
    209
    110
    45
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

The "deluxe" twin was a shabby single with an extra bed! The whole ambience was of a "shabby down heel" hotel. The lift was so tiny !!! On arrival the reception staff were scrufferly dressed. The Indian restaurant which is the breakfast room was also very disappointing. The quality was very poor more like a bad take away. For £180... More 

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Sogn og Fjordane, Norway
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Very friendly staff,they even got a blanket for my guidedog! The room could need an upgrade. And the elevator was quite scary and small. Location is perfect,short way to everything-shopping/tube/park/restaurants/museum⭐️

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Toronto, Canada
Top Contributor
117 reviews 117 reviews
20 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

I had made my reservation using Booking.com and had made some special requests. Although the hotel could not meet all of my requests, Chris, at reception was polite and helpful. He went above normal customer service. Much appreciated. The hotel is located a very short walk from Gloucester Road Station. I landed at Heathrow and the tube stop is on... More 

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Wombourne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 2, 2015

booked through booking.com and very impressed, few minutes from tube and 5 minutes from the museums, despite being on busy road once inside totally unaware, breakfast was included and was continental, more than enough for us, the receptionist couldn't do enough printing off emails we needed and overheard booking via phone other attractions for other guests. only downside lift very... More 

Was this review helpful? Yes 3
Avinder_Takhar, Front Office Manager at Montana Hotel, responded to this review

Dear Mrsmjugsy, Thank you for taking the time to complete an online review of your recent visit to the hotel. I am delighted to read that you had a pleasant stay at The Montana Hotel and you felt well looked after during your stay. In response to your lift remark, unfortunately we cannot install bigger lift due to the structure... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

We had an amazing time. The hotel was clean, safe, and in an amazing location. We really enjoyed our visit. Would definitely stay with them again. They gave excellent recommendations and took the time to explain how to get places. It felt like a home away from home.

Was this review helpful? Yes 1
Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Heather W, Thank you for taking your time to write comments of our hotel. We are glad that you enjoyed your stay with us. Our staff are always attentive to customers disposal and we are happy that our staff ensured your staff was a memorable one. Customer satisfaction is our upmost top priority and I am happy that this... More 

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2015

The hotel has a great location: is close to tube station and at same time, to Kensington Gardens. The staff was helpful, breakfast is simple but good and the price is reasonable. My room was small, but since I was alone and traveling for business purposes, that was okay. I'll certainly consider this place again if I return to London.

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Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Pati_Demitroff, Thank you for your positive comments of our hotel. We are glad that you enjoyed your stay with us during your visit to London. Our location and staff are our main asset of our hotel and I am glad both were met to your satisfaction. We look forward to welcoming you again to the Montana hotel during your... More 

Sevenoaks
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

Found through booking.com, a very reasonable room rate for a decent central London hotel. Near Gloucester Road underground station and within easy walking distance of museums and the Royal Albert Hall. Our room was on the main road side so traffic noise was somewhat obtrusive (needs double glazing, ideally); but all the same we slept very well on the firm... More 

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Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Steve P, We would like to thank you for taking your time to write a review on our hotel. We are glad you found our location convenient during your stay with us. We are also glad you found our rooms comfortable and room amenities to meet to your expectations. Our housekeeping staff does a fantastic job ensuring the hotel... More 

wadhurst
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 15, 2015

Enormously surprised to find this little gem for the night on a visit to the Royal Albert Hall.The frontage plus the reception area were inviting.The location was everything for shopping,transport & museums.The service was attentive & the room was quiet with all the facilities.Here comes the rub-all this for £89 incl.continental breakfast with as much toast/coffee as you could possibly... More 

Was this review helpful? Yes 1
Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Silverhills, We would like to thank you of your positive comments of your stay with us. We are very happy that you enjoyed your stay with us at the Montana Hotel. Our front office team do a wonderful job in ensuring customer satisfaction is always our top priority. We shall pass on your comments to them. We are glad... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

second stay there. great location, helpful staff, clean rooms & bathrooms. the hotel is two minutes walk to tube station. rooms and the bathroom were very clean. The breakfast choices are limited not a large continental buffet but it's okay for a short break (cereals, milk, fruit etc.)

Was this review helpful? Yes 1
Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Rose0789, We would like to thank you for taking your time for your positive comments of our hotel. Our housekeepers do a fantastic job of keeping the hotel rooms cleaned and tidy to the upmost highest levels of cleanliness. I am glad you found our staff were attentive and helpful during your stay with us. Our staff always thrive... More 

Athens, Greece
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

We had a nice ,quite ,warm room with a shower. Breakfast included.The reception was very polite and helpful. The location was very good ,near bus stop and gloucester road underground.The natural history museum was 2 blocks away and near to knightsbridge.

Was this review helpful? Yes 1
Avinder_Takhar, General Manager at Montana Hotel, responded to this review

Dear Pananata, Thank you for comments of our hotel. Our staff are very attentive to all guests needs and we are happy that you very satisfied with the level of hospitality provided. Our location is a sheer asset to the hotel, and we are glad the location and local tourist attractions were only a short walk away. We look forward... More 

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