No, me neither but that, unfortunately, is where you might end up if you book a stay in the Ascot hotel. When I arrived I was checked in and given a key to a room on the second floor only to find it had someone elses belongings inside. Returning to reception the guy behind the desk says "someone else in... more

Well, where should I start. I really should have read the other reviews on Trip Advisor before I booked, but like the others, I was impressed with their website, photos and thought I'd got a last minute bargain. On checking in we were taken out of the hotel and down the road, to a door above a restaurant with no... more

The staff looks like they wish they were another place. No intress in the customers. Need new painting , new tails in the bath , and a new breakfastroom. but... Clean sheets all days , clean towels and cleaning was ok....Could been worse.. If I want to stay in a 5 star hotell , I'll book that , but for... more

Ok the positive stuff first: Location: Really couldn't be better. Come straight out of Paddington station and you are there: Price: You really can't grumble at 35 Quid. Now the negative: Staff: Strangely disinterested service. At first I thought it was me, but then read these reviews and see that the staff are disinterested with all their guests.I'd booked online... more

this hotel is the worst ive stayed in for a start nothing like the pics on the web its smelly rundown, dirty, in bits. we had to change rooms as the room had half a kitchen in a box room with walls that were black from a leak,tiles broke,no hot water, smelly carpet,rude staff we booked out earlier than planned.... more

First night put us in room two doors away in no.09a bed up against window to keep it shut .main frontdoor open 24/7.next night put in main hotel 10 floors up lift only go's up one floor.breakfast if you are lucky you will get a table but you must tell the staff it is there job to clean the table... more

I'm a flight attendant and have traveled all over the world for 35 years. This is the worst hotel I've ever encountered. Wet plaster fallen down because of a leak in the ceiling, smelled like dead mice, dirty-torn carpet, the bars missing from the towel holder and toilet paper holder, no sink or tub plugs, almost every tile in the... more

My worst experience ever. This is not a hotel - this is a crime! Dirt everywhere, bad smell, defective door locks, indifferent staff, no phone in the room as explained on their website, mould in the bathroom, minimum water pressure makes it difficult to take a shower, worn carpets with holes, terrible smell out of the tub plug hole. In... more

It's horrible. I do not recommend to any of my enemies to accomodate at Ascot Hyde Park in London. Is the most horrible hotel that I ever state: old furniture, broken and dirty carpet, bad smell everywhere. The restaurant is in a basement, in the small place , the furniture is jammed in the first world war: old furniture, with... more