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Orchard Hotel

3.0 of 5
86-90 Sussex Gardens, London W2 1UH, England
Hotel amenities
Orchard Hotel
Ranked #575 of 1,069 hotels in London
3.0 of 5 stars 428 Reviews
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428 reviews from our community

What travelers say about this hotel
  • English breakfast(6)
  • Paddington station(4)
  • HOT WATER(3)
  • Twin room(3)
  • Very good(3)
Traveler rating
    24
    151
    144
    76
    33
Only show reviews for Family (23) | Couples (30) | Business (9)
Date Rating
Norwich
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 12, 2011
3
people found this review helpful

The room was large, three beds in mine for a single room booking, and clean with a powerful shower. However the breakfast wasn't great, just white toast, cornflakes and bad coffee. Staff on reception weren't particularly helpful on checking in and you have to leave your key at reception when you check out but when you asked for your key... More

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See 5 more reviews by sarahNorwich86 for London
Auckland, New Zealand
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 8, 2011
1
person found this review helpful

We stayed here for 6 nights and chose it because of price/location. Location was really good and we walked via Hyde Park to the city. The rooms were very hot and we had to cool the room by opening the window. Breakfast was very poor and not worth having. The front desk said they had WiFi but refused me access... More

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Helsinki, Finland
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 21, 2011

We spent two nights in two twins, which were pretty small, but adequate enough. This small hotel is only 300 metres from Paddington Station, and many buses (e.g. 23) travel right via Sussex Gardens opposite the hotel. The very basic breakfast consisted of flakes, boiled egg, cheese, ham & watery juice. The coffee and toasts are served to the tables.... More

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Cardiff
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 16, 2011
7
people found this review helpful

I was ripped off by Expedia as one of their 'hidden hotels' the only explanation being that the reviews are shocking on here and by doing this the hotel could hide its identity. I paid more under a cheapest possible rate than the hotel would charge me too. I booked this as a 3* hotel. When i pointed this out... More

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1 of 5 stars Reviewed September 15, 2011

The hotel was dirty and not clean, they did not even change the towels!! Breakfast was poor, wardrobes did not work. Staff very rude on reception! More

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boston, ma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2011
1
person found this review helpful

This place is horrendous. Terrible, disrespectful service. It's close to Paddington Station, but you should only consider this place if you think the proximity outweighs the blatant racism you're going to experience from the staff. I have an African friend they wouldn't let into the hotel. I was absolutely livid but got no response from anyone. STAY AWAY AT ALL... More

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NYC
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 8, 2011

If you stay 2-3 nights, it's a good hotel but no more. It has the basics and it's clean. The beds are neat though I suggest taking off the first two covers. The bathroom is fairly small but usable. Only thing is that there is no lift so it's hard to take the luggage up/down. I would suggest going to... More

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See 2 more reviews by veronicamorali for London
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 31, 2011
3
people found this review helpful

i'm not going to state every detail of how horrible this hotel is but i will say to anyone, NEVER EVER stay at this hotel. they tried to scam me by charging more to my credit card, tried to charge me twice, i called my credit card company from their phone line to make sure it didn't go through twice... More

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Genoa, Italy
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2011

The hotel is of very bad quality. Breakfast is not a breakfast. The only advantate relies on the proximity of the Paddington station. More

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Uppsala
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 26, 2011

The room and bathroom were very small, but if all you want is a place to sleep, brush your teeth and take a shower, the room was perfectly adequate. It was clean and the bed was comfortable enough. Breakfast was very simple and unvaried, but again, sufficient. We have no complaints about the service, but again, nothing special. The location... More

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Additional Information about Orchard Hotel

  • Orchard Hotel London
Address: 86-90 Sussex Gardens, London W2 1UH, England
Price Range: $$

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Orchard Hotel
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