Stayed at this hotel on a 1 night trip to London. Upon arrival we were told to take a seat in reception area and we would be able to check in shortly. 45 minutes later we had still not checked in! Staff were very slow and very unconcerned that we were waiting. In the end we left our bags in... more

Hard to find when the motor show is on as the car-park is closed off in front of the yacht and you have to park in a ncp car park £15.00p per day.Staff never seen any only on check- in.Room was ok but the bathroom had a bad smell maybe its because of the venue.Good location for excel but i... more

Great Location and easy parking for a weekend break away that I had arranged for my husband's birthday. We have just visited the Car show at the Excel and the yacht is a stones throw away from the venue. Overall opinion of the yacht-clean, service and staff very polite- dinner menu alittle pricey we ate in the bar area which... more

I stayed here with my boyfriend and thought it was lovely, the rooms were very big and had a curtain to divide up the bed from the sofa area. The big mirror in front of the bed was also a plus and the decor and whole room in general was luxurious. The window was overlooking the sea and was a... more

I booked a room with a balcony, and had a nice view overlooking the carpark!! lovely!! There is not much near the hotel so i would only really recommend this hotel if you are going to the O2 or Excel. I would not make a special trip! Plus points - Clean, spacious room. minibar well stocked and not too expensive... more

Just been to London for the weekend and were delighted to find the Sunborn. Having read the reviews we arrived with some trepidation. We had a dodgy first night with a high pitched sound emitting from the air conditioning but had complementary breakfast the next day. We were moved to an executive room the next day at no extra charge... more

We stayed on the yacht whilst seeing a show at the 02 Arena. The hotel is conveniently located just a few tube stops away from the Arena so this was a bonus. The hotel check in was efficient but not overly friendly and they insisted on taking a deposit for the room of £50 which if paid via a card... more

Maybe it is my fault, but when I heard about this unusual hotel I just expected every room to be overlooking the river. Unfortunately only half the rooms can see the river, the other half being handy to keep a watchful eye on your car. On realising this we mentioned it to reception, who very kindly checked to see if... more

Wasn't sure what to expect having stayed at a rather dingy Travelodge the night before and with the rate at the yacht hotel only £10 dearer. However, I was very pleasantly surprised. Check in was fast, efficient and friendly and with parking directly opposite only £10, very convenient. The room was on the 1st floor, i.e. bottom of the boat,... more