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St. Ermin's Hotel - MGallery Collection

4.0 of 5
2 Caxton Street | Westminster, London SW1H 0QW, England
Hotel amenities
St. Ermin's Hotel - MGallery Collection
Ranked #27 of 1,069 hotels in London
4.5 of 5 stars 676 Reviews
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676 reviews from our community

What travelers say about this hotel
  • Buckingham palace(20)
  • Very comfortable(17)
  • Great location(14)
  • St James park(12)
  • Tube station(5)
  • Big Ben(5)
  • New Scotland Yard(5)
  • Room service(4)
  • Continental breakfast(3)
  • Friendly and helpful(3)
Traveler rating
    444
    187
    33
    9
    3
Only show reviews for Family (181) | Couples (245) | Business (95)
Date Rating
Essex, England
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW

We stayed recently for one night prior to joining the Orient Express to Venice from Victoria to celebrate our ruby wedding,The on line booking form included a box to provide the hotel with any additional information.We told them the purpose of our stay. On arrival the reception we received was warm, personal and professional both at the front door and... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012 NEW

We stayed here 2 nights on our honeymoon, and from the numerous hotels we stayed in across Europe, St Ermins was our favourite! We received a complimentary honeymoon upgrade to an executive King room (we booked a Superior Queen on an early bird special) and were treated to a bottle of champagne and some chocolate bon bons! The room was... More

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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 24, 2012 NEW

What a beautiful remodel! The lobby is very elegant, transitional design. The rooms are impeccable also. The hotel is close to the metro,its actually right behind the hotel. You can also walk to abbey and Big Ben. There are two starbucks coffee stores 1/2 block away if you decided to save on breakfast. Scottland yard is across the street!! Our... More

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England
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

We booked a Superior Queen room for a two-night anniversary break in London. It was easy to get to, right next to St James Park underground station, don't worry you don't hear any noise at all. Checkin was efficient and the staff very attentive. The room was inward facing, so no views to be had, but that was the only... More

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San Jose, California, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

We stayed here for two nights in May 2012. The hotel has been tastefully renovated and is in fabulous condition. The location is perfect, just steps from the St. James's Park tube station and a short walk to Buckingham Palace. The staff was very friendly and helpful. Service was superb. We will make this our 'hotel of choice' for London... More

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Douglas McHugh, General Manager at St. Ermin's Hotel - MGallery Collection, responded to this review
May 21, 2012

Dear Sir, I can see from your profile that you are a frequent and experienced traveller and thank you for taking the time to post your comments, we really value your positive review. I am happy to read that you will be making St.Ermin’s your hotel of choice when visiting London and we hope that you will return to visit... More

London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

Thank you Mr Mc Hugh , for taking the time and effort to make St Ermin's the finest hotel I have ever stayed in, aim a very fussy American traveller and I like things to be just so.. From check in to entering my room for the first time I was completely blown away by the staff and their professionalism,... More

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Douglas McHugh, General Manager at St. Ermin's Hotel - MGallery Collection, responded to this review
May 21, 2012

Dear Sir, I am delighted to read that you were so impressed by the elegance of our hotel and to read that you were blown away by my team’s professionalism has made my day! Thank you for bringing the incident to my attention, which has been immediately dealt with. We have also removed The Albert from our list of recommendations,... More

Rhinebeck, New York
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

Wow,the St. Ermin's Hotel was spectacular in every aspect, making this hotel the nicest we had ever stayed in. My husband, an architect, graduating at the top of his class, could not find fault in the structure, layout, or decor of this spectacular hotel, he thought it was breathtaking! The service was very professional, and personable, making our time shared... More

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Redondo Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

I am currently a first-time guest at St. Ermin's, and I am already inspired to write a glowing review. The location is fantastic, the property is well-maintained, and the staff are universally friendly and accommodating. We had a small issue upon checking in and I was hesitant to say anything to hotel managment, but I am glad I did! They... More

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Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

My husband & I stayed for 4 nights in January 2012. We arrived at check-in at 7am & they were able to find a room to accommodate us that early. The room was nice, the bed was very comfortable & the concierge were all extremely helpful! The hotel is stunning & in the perfect location. You can walk around the... More

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Additional Information about St. Ermin's Hotel - MGallery Collection

  • Jolly St Ermins Hotel
  • Jolly St Ermins London
  • Jolly St Ermins
Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Price Range: $$$$

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St. Ermin's Hotel - MGallery Collection
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