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St. Ermin's Hotel - Autograph Collection

#65 of 1,052 Hotels in London
Certificate of Excellence
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2 Caxton Street | Westminster, London SW1H 0QW, England
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St. Ermin's Hotel - Autograph Collection
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3,849 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Safety Harbor, Florida
Level Contributor
2 reviews
4 of 5 stars Reviewed yesterday NEW

St. Ermin's located in Central London was convenient, clean and the front desk, concierge service excellent. Room and bathroom clean with excellent daily maid service. Enjoyed the ambiance. The breakfast buffet (which was included) was fair. The toaster did not work properly. The eggs where less than fair: scrambled runny (not done) the fried eggs where crisp. Not many choices... More 

Was this review helpful? Yes
Southport, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Rooms are well appointed, service is old fashioned and good and the hotel is a beautiful big old fashioned and well kept building. I do enjoy staying here for business. The food is very good and the bar usually has some life in it. However it is a tad expensive for my liking and better value can be had for... More 

Was this review helpful? Yes
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here at Christmas time while shopping, dining, and attending the Nutcracker Ballet at the Royal Opera house. What a wonderful stay! Room was very comfortable, and staff were friendly and accommodating. It was truly a pleasurable stay, and we will do it again this year!

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

A top class hotel with very attentive and friendly staff. With a complimentary upgrade, our large executive room had everything you could ask for, from a Nespresso machine, large TV and sound system, mini fridge and even an ice dispenser close by. Furnishings were all top quality, together with many lovely communal areas to enjoy a drink. Add to that... More 

Was this review helpful? Yes 1
Warwick
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight for a birthday treat and to watch a show nearby. Superior room 464 is not superior in size but has everything you need for a pleasant stay and it is peaceful. Not a good view to be honest but that did not concern us. All to be expected when you're so close to many of the sites and... More 

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, What a lovely way to spend a birthday celebration, I hope you had a great time at the theatre. I see you felt that our Superior room was on the small siDe. We do have many different categories of room at St. Ermin's and all vary in shape, size and view mainly due to the unique way in... More 

Irvine, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very helpful staff upon arriving. Had all our bags brought up to the room as I arrived late with my family. Delivered a crib in minutes and set it all up. Ever morning we were greeted by the dining room staff with a smile and the attention they gave us was not too overwhelming. They were always responsive to our... More 

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Stephen I am over the moon to read that you had such a wonderful stay with us. Thank you for joining my team for our wine hour, they really like meeting our guests and getting to know you a little more and for you to get to know them too. I will certainly ensure that Tamas sees your review... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This review is long overdue -- I stayed at St. Ermins in Sept. 2013 with a tour group (who were collectively impressed). What a perfect hotel for my first trip to London! The building is beautiful outside and in, and the staff greeted us and took time with us as if we were their only guests. The breakfast buffet was... More 

Was this review helpful? Yes 3
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Mary Beth, Thank you for writing your lovely review. It was a pleasure to look after you and I am just so pleased that you found everything was provided to a high standard. Please do come back and visit, we will be waiting to welcome you back. Warm regards Douglas Douglas McHugh General Manager More 

South Brunswick, New Jersey
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel! We stayed during the holidays and the hotel was immaculately decorated. The staff were absolutely lovely, the breakfast each morning was delicious and our hotel room was gorgeous. We had a reservation for a standard room, but then upgraded us to a suite! Its in a perfect location as St. James tube station is right around the corner!... More 

Was this review helpful? Yes 3
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Sarah, Thank you for çhoosing St. Ermin's for you stay in London. It's great to read that you loved the decorations and that everything met your expectations and more. It was a pleasure to welcome you and we look forward to meeting you again in the future. Warm regards Douglas Douglas McHugh General Manager More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was truly a first class hotel. Very clean and the staff were very knowledgeable and friendly. The breakfast in the morning was included and good food with a wide variety. The hotel is a short walk from the underground so very convenient. There were also numerous restaurants close. I would stay here my next trip to London!

Was this review helpful? Yes 3
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for taking the time to write your review following your recent stay with us. It was a pleasure to welcome you to St. Ermin's and it's lovely to read that you enjoyed every single aspect of your stay. We can't wait to meet you again when you next come to London. Please don't make us wait... More 

Bedford, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a lovely and relaxed hotel very close to the circle line and therefore well connected to most parts of London. Turn right when you leave the underground walking through the old arcade, then right as you exit and right again and you're there. Check a map, but it's really easy. The welcome we received was warm and genuine... More 

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Mick, I am over the moon that you felt the warmth and friendliness of my team. Our sole aim is to make our guests feel at home and relaxed as possible when staying with us, so pleased we were successful during your stay. Glad you liked your room and all of the amenities, especially the robes. They are ideal... More 

Hotel Review Summarization

What travelers say

  • Buckingham palace(80)
  • St Ermins(25)
  • Very comfortable(13)
  • Great location(11)
  • St James park(9)
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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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