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St. Ermin's Hotel - Autograph Collection

4.0 of 5 2 Caxton Street | Westminster, London SW1H 0QW, England
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#44 of 1,054 Hotels in London
3,077 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
St. Ermin's Hotel - Autograph Collection
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3,077 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Maryland
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

St. Ermin's was the perfect hotel for our stay while in London. We visited in August for 4 nights. From check-in to check-out, every staff member was courteous and helpful. We were only a short walk away from Westminster Abbey, Parliament/Big Ben and Buckingham Palace. The hotel is located a few steps away from the St. James Park underground stop-... More

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Top Contributor
54 reviews 54 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel has a very pretty lobby and very friendly staff. They were happy to point me in the right direction and suggested hotel. The breakfast was a nice buffet. It is right around the corner from St. James Tube station and a 15 minute walk to Piccadilly. It is about 5 minutes from Westminster Abbey. At night there is... More

Was this review helpful? Yes 1
lansdale
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

the st ermins has much more to offer than its location. the hotel is a real old world treasure. we recently stayed there with our family. the staff was great, pointing out restaurants, things to do and see. it is about two blocks from big Ben and Westminster Abby. our room was recently renovated and upon arrival they left us... More

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

For our first trip out of the USA, St. Ermin's was the perfect place to hang our hat. We were able to walk to every place we wanted to explore or to transportation to get us there. From the staff that greeted us "Hello" to those that bid us "Farewell", we were treated with the utmost kindness and professionalism. The... More

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Baton Rouge, Louisiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

St Ermin's, a historical hotel, has a beautiful flowered courtyard and is restored with many modern amenities; yet it keeps the old world charm with a large, lobby staircase and antique wall molding. The porches that over look the courtyard are beautiful and relaxing additions used after a day of touring. The lobby and second floor provide many quiet individual... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I found the main concierge to be a bit off-putting although at least one of his assistants was very warm and engaging. I was also disappointed in the seeming sparse knowledge of local pubs etc. that the staff exhibited. They didn't seem to have much to offer in terms of helping, advising guests on best options for enjoying or maximizing... More

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Sydney, Australia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This gem is in a perfect London location, close to St James Park and Buckingham Palace etc. The amenities are first class and the property oozes charm from the minute that you enter via the charming entrance. The staff are professional and very obliging especially the wait staff in the dining areas. This is a hotel that I will strongly... More

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New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

St. Ermin's was the perfect hotel for our stay while in London. We visited in August for 1 week. From check-in to check-out, every staff member was courteous and helpful. We were minutes away from Westminster Abbey, Parliament/Big Ben and the London Eye. Buckingham Palace is also nearby. The hotel is located a few steps away from the St. James... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am really pleased that you had one of our rooms that overlook our truly beautiful tranquil courtyard. It is especially nice this time of year with all the flowers and trees in bloom. Many of our guests say how we are so ideally located for sightseeing as many of the big attractions are on our doorstep so... More

Wilmington, DE
Top Contributor
53 reviews 53 reviews
44 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The St. Ermin's hotel was absolutely gorgeous, our room was wonderful and the room and bathroom were spotless! The concierge was wonderful - he helped us with a smile and was so professional with our repeatedly annoying credit card issues on our 3 week trip to Scandinavia, Paris and London. The hotel is around the corner from the St. James... More

Was this review helpful? Yes
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am really happy to read that my concierge team helped you out with your credit card issues during your time in London. They would have been only too pleased to have assisted you. It makes me proud to read that our guests find them so wonderful. Thank you for commending on how beautiful the hotel is and... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved this quaint hotel on a quiet street walking distance to many of London's most popular attractions. The service was excellent and it had all one would need for a few days in the city. Rooms are a bit small so not great if you have kids. More of a romantic setting.

Was this review helpful? Yes
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, It is nice to hear that you feel we are a romantic setting. We find many of our guests love the way the hotel looks from both the outside courtyard entrance to the beautiful lobby staircase and balcony in side. Glad you love it too. We do have many categories of room here and some are actually designed... More

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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England

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