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St. Ermin's Hotel - Autograph Collection

4.0 of 5 Hotel   |   2 Caxton Street | Westminster, London SW1H 0QW, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #45 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
frank c Dacula, Georgia
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3,063 reviews from our community

Traveler rating
    2,110
    759
    129
    45
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (595)
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English first
Dacula, Georgia
1 review
5 of 5 stars Reviewed today NEW

This hotel is in Westminster, just a short walk to Westminster Abbey and across the street from the New Scotland Yard. Rooms were great, service was excellent. We will stay with you again when next we return to London.

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minnesota
Top Contributor
87 reviews 87 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

The lobby is beautiful and dramatic. Four of us stayed in a family style room with two queen beds, two marble bathrooms, and a daybed. The room was a little tight, but updated and nicely decorated with a crisp green and purple decor and a perfect set up for 4 adult travelers. They had a US electrical outlet alongside the... More

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Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Beautiful hotel! Wonderful library room for an afternoon tea! Gym facilities for the daily motion. We stayed there while being in London for a congress. Really near to underground. Good location. Friendly staff. Small details are important for them. Very good shampoo, conditioner, soap and body lotion! Although, if you have paid for continental breakfast you have to pay more... More

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wilmington,nc
Top Contributor
101 reviews 101 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I found this boutique hotel is wonderfully situated in Westminster, just a short walk to Westminster Abbey and across the street from the New Scotland Yard. It is a block from the St. James underground subway and a short walk to the beautiful St. James park. The hotel has a lovely entrance off the street and you are welcome on... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for saying how wonderful our location is. We do receive many comments on how close we are for all of the main attractions, especially as some are within walking distance. I see you loved our courtyard entrance which is particularly beautiful this time of year with all of our flowers and trees in bloom. Our bees... More

1 review
3 of 5 stars Reviewed 2 days ago NEW

From the outside the Hotel looks amazing. However our first disappointment came when we were told that we had to wait an extra hour for our check-in. After an hour and a half we were finally able to go to our rooms which was highly inconvenient especially after a full day of shopping! The room itself was very small for... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi John, I am pleased that you thought the hotel looked amazing, but sorry that you had to wait for your room on arrival as it was not ready. This is not something that occurs often as most rooms are ready for check in at 2pm. We do have many different categories of room at St. Ermin’s and all are... More

Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked into the hotel on a Monday morning after arriving from Paris on the Eurostar. Mobile check in was amazing, as my key was ready for me when I arrived at 12 noon. The hotel grounds are nice. The room was nice - had a queen bed and still had enough space for my friend and myself. The hotel is... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, How lovely it is to read that you used our new mobile check in service which you found really great as your key was ready for you when you arrived. It’s great that you really liked your room we provided and that you had more than enough space for you and your friend. I was very sad to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in the family room for 5 people in mid August. Great location. Friendly staff. We've just travelled for 10 weeks to America, Canada ,Europe and the UK and this place had the best breakfast. Would recommend. The Rogers Family Australia

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, It’s great to read that overall you had such a wonderful stay. I am so pleased you managed to stay in one of our family rooms which are just beautiful with two queen beds and two bathrooms. We look forward to you returning to St. Ermin’s one day in the future and hope you had a good journey... More

Houston tx
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Checked into the hotel on a Friday for a weekend in London...worked out perfectly from a location perspective...it's near the tube line...almost next to it.. So we were able to go all over town very easily... The parks are beautiful nearby.. The hotel itself has some pretty gardens, a beautiful lobby, and great service at the desk. Our room was... More

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for your very constructive feedback following your recent stay with us. It was a pleasure to have you stay with us and I see that you loved the hotel in general and found our courtyard garden just beautiful. I always welcome comments such as these as it allows me to address them with my team and... More

Summerville, SC
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have typically had good experiences when staying at this hotel during the week for business so I brought my wife here for a short city break on the weekend. I paid for an Executive Room which was located on the second floor. After a tough week and walking for miles on Saturday, we planned to get to bed early... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Kevin, I was very saddened and disappointed to see that you found it necessary to write your comments on a public forum as we believed that we had come to a satisfactory resolution during your stay by providing you with Saturday night's room charge complimentary. I also believe that you had an enjoyable stay for the other two nights... More

Geneva, Switzerland
Contributor
16 reviews 16 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I loved my stay at te St. Ermin's hotel. It's really close to the St. James undergroud station (I could walk with my bag, no problems) and just a minute's walk from Big Ben and the Tammes and 15 minutes from Covent Garden. The room was small, but absolutely beautiful amd comfortable, eith a delicious bed and nice showers. Downsides... More

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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#20 Family Hotel in London #38 Romantic Hotel in London #40 Luxury Hotel in London #45 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 
Number of rooms
285

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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