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St. Ermin's Hotel - Autograph Collection

#73 of 1,059 Hotels in London
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2 Caxton Street | Westminster, London SW1H 0QW, England
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1 room 1 adult
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4,356 Reviews from our TripAdvisor Community

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Ledbury
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed yesterday NEW

Only one night here was not enough, could have moved in for a week or so. The attention to detail, slight quirkyness of decor ( our coffee table in the foyer where we had coffee had a glass inlay with incredible compass sets ), to the outstanding service, perfect location and plenty of taxis, wonderful breakfast - all in all,... More 

Helpful?
Thank Diana H
Broomfield, Colorado
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Great hotel, beautiful lobby, courtyard... and the bee sanctuary! Small rooms, but clean - except for the silverfish in the bathroom, that was pretty gross. They came up out of nowhere in the middle of the night (the vents?) and swarmed my wet towel. Tea was excellent - best gluten free bread and cakes ever. I was actually doubting the... More 

Helpful?
Thank michele2714
Bournemouth, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Visited here for a weekend away. Lovely hotel, very attentive, courteous staff, excellent food. There was such a wide and excellent range for breakfast. Every need catered for. The rooms were nicely decorated, clean and well kept. Would gladly stay here again and again!

Helpful?
Thank 26102014
Verwood, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were delighted by our two day stay at this london hotel. From the first moment when you pull up outside and the doorman runs down to greet you and collect your bags, to the last moment when 7 different members of staff said their separate good buys, we were hooked. Their food and service were a delight and our... More 

Helpful?
Thank andrewsimpson2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Andrew, I am over the moon to read that you found all of my team so warm, friendly and helpful. I work very closely with them to achieve this level of service to ensure all of our guests feel at home. It can tell from your review that overall you had a great stay with us, although you found... More 

Shorewood, IL
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff were excellent during check in and checkout. They were able to solve a problem we had after booking the hotel, that we tried to correct on the phone before arriving, but was refused. Thank you Alina and Luca. The whole building is clean and bright. The "Tube" is 2 minutes away. You can actually walk to most sights.... More 

Helpful?
Thank valrieabd
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am so pleased to read that we were very quick to resolve your booking problem on arrival and I will certainly pass on your lovely comments to Alina and Luca. I can tell from your review that you enjoyed all aspects of your stay with us and I am pleased that we met your expectations the whole... More 

Wiltshire, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I booked this hotel for our Wedding Anniversary and we were certainly not disappointed. I have stayed in many hotels in London and this is by far the best. The staff are extremely welcoming and nothing seems too much trouble. They went above and beyond during our stay. Our room was 323 and we will ask to... More 

Helpful?
1 Thank Bud86
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, How lovely it is that you chose to celebrate your anniversary with us at St. Ermin's. I think it is just magic that you feel we are by far the best hotel you have stayed in when visiting London. I am delighted that you were so happy with your room and that it had everything you needed to... More 

UK
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

An excellent hotel. Very classy. Super rooms and good service. Highly recommended. Also very central for Westminster, Buckingham Palace, etc and a short walk across St James's Park to Piccadilly, Leicester and Trafalgar Squares, Soho and West End theatres and cinemas. And not too far from West End shops.

Helpful?
1 Thank Stuart G
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Stuart, Thank you for taking the time tow rite your review following your stay with us. I am so very pleased to read that we met all of your expectations during your time here and that nothing disappointed you at all. It was a pleasure to have you stay and we look forward to having you back in the... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

An excellent hotel with great staff. We were given room 323, with a view of the courtyard right above the entrance....brilliant. I asked for champagne and chocolates on arrival and Saleh did not disappoint. The king bed was amazing as was the turndown service complete with chocolate bees. The only disappointment was...........We had to leave. We will be back soon... More 

Helpful?
3 Thank Steve D
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Steve, Oh my gosh you gave me a scare when I saw the word disappointment, but then I was delighted to read that it was because you would have to leave us. I am so very pleased that you enjoyed everything, especially the champagne and chocolates as well as the bees left on your pillow during turndown. These represent... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We thoroughly enjoyed our three night stay at St Ermin's. My husband usually chooses Marriott hotels when we travel, and so we picked this beautiful hotel for our whirlwind trans-Atlantic anniversary weekend. To my surprise, we received a complimentary upgrade to an amazing suite. Wow! And chilled prosecco to welcome us! The rooms were gorgeous, and included turndown service with... More 

Helpful?
1 Thank Zany-mama
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, It was an absolute pleasure to welcome you to St. Ermin's for you anniversary celebration. I am so pleased we were able to upgrade you to one of our spacious suites and that you really enjoyed the Prosecco. We like to mark special occasions if we are aware of them, so it was our pleasure. It's great that... More 

Brighton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here last weekend (22nd-24th January) and have nothing but good words to say about this hotel. Great location, great rooms and a great breakfast. Beautiful exterior and interior. You will not be disappointed with this hotel!

Helpful?
Thank HOLIDAYLOVER89_10
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for taking the time to write your review following your recent stay with us. I am delighted to read that you really enjoyed all aspects of your stay and that we met all of your expectations and more. It was a pleasure to welcome you and we look forward to meeting you again. Kind regards Douglas... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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