We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

St. Ermin's Hotel - Autograph Collection

4.0 of 5 Hotel   |   2 Caxton Street | Westminster, London SW1H 0QW, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added St. Ermin's Hotel - Autograph Collection to your Saves list
St. Ermin's Hotel - Autograph Collection
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Ranked #44 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
RovingRose Houston, Texas
  • Overview
  • Reviews (3,000)
  • Photos (1,127)
  • Similar Hotels
  • Amenities
  • Q&A (3)
  • Room tips (576)
  • Location
  • More
Write a Review

3,000 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (576)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Houston, Texas
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

From our arrival throughout our 5 night stay, we were not disappointed. The front desk & concierge service were always patient & most helpful. The small bar, cozy; hotel restaurant (Caxton Grill), delicious! Close to all transportation....Victoria Station, St James Park Underground, Big Bus/other bus stops....and adorable pubs. We would stay again but would definitely request a room overlooking the... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 5 nights during August when in town on business. As it was the low season the rate I got was favourable and there was an automatic upgrade for any guests staying for 5 nights or more. I mentioned this late on a Sunday night when I was checking in and the receptinist did not... More

Was this review helpful? Yes 4
New Hampshire
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location was excellent. Check in was smooth, I asked for upgrades and they had already upgraded our room and added breakfast. Room was a good size and had everything we could want. Every staff member we dealt with was pleasant. After a long day of sightseeing, we were able to enjoy a glass of wine on the 1st floor terrace.... More

Was this review helpful? Yes
Atlanta, Georgia
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This beautiful hotel is located within walking distance of Buckingham Palace. I was by myself and felt very safe walking everywhere. It is also within walking distance of good pubs & restaurants. The staff was very knowledgeable about attractions, plays, & transportation. I also loved the herb garden along the walkway.

Was this review helpful? Yes
the world
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

But I cannot. The only reason for that was because for the 4 night we stayed in the hotel, the cleaning staff left our used juice glasses in the room and put new covers over them as if to say, "here, these are clean".... that was disappointing. Onto the good. The hotel is stunning. But the location even better. Its... More

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Situated only a few hundred yards (metres) from Westminster Abbey and almost next to the St James Park tube station this is the perfect place to start any visit to London. The hotel has a charm all of its own, the reception area and beautiful staircase look to have been created in icing sugar by Michelangelo. The staff are courteous... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed one night at St Ermins - we went as two families 5 people in each. The hotel booked us into a junior suite each at the family room rate as there were maintenance issues with the family rooms. Nice spacious rooms, beautiful lobby, well sited in central London. Helpful staff especially Saleh on the front desk. Well worth... More

Was this review helpful? Yes
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a family vacation visit to London - 2 adults, 2 kids. The location was perfect in that several things were within walking distance, but still out of the mainstream tourist areas. Very convenient tube stop made getting around very easy. Staff was very nice - offered drinks when we arrived and room wasn't quite ready, so... More

Was this review helpful? Yes
Hillsborough, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very lovely and nicely located in the Westminster area of London, close to Buckingham Palace, St. James Park and Westminster Abbey. This was our first trip to England and we were not disappointed in our choice of the St. Ermin's as our base for the 7 nights there. As a platinum Marriott member, I've stayed at many... More

Was this review helpful? Yes
Meerbusch, Germany
Top Contributor
102 reviews 102 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hotel belongs to the Marriott Chaon and was previously part of Accor, if I am not mistaken. The location is between Themse and Buckingham Palace, close to New Scotland Yard and The Guards Hourse House. A tube station is also close by. The service and the atmosphere in the hotel is great. The entrance to the Lobby already provides... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage St. Ermin's Hotel - Autograph Collection, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to St. Ermin's Hotel - Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Orbitz, Priceline, Marriott, Tingo, Hotels.com, Otel, getaroom.com, Venere, TripOnline SA and BookingOdigeoWL so you can book your St. Ermin's Hotel - Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England

1,127 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (862)
Hotel & grounds (288)
Bathroom (44)
Videos (3)
Room/suite (145)
Dining (51)
View from room (12)
Other (319)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (252)
Deluxe King (61)
Executive King Suite (59)
Executive Queen Queen (82)
Restaurants and Bars (18)
The Hotel (32)

Management photos: Courtesy of the property manager

All management photos (14)
Hotel & grounds (8)
Dining (2)
Business center/function rooms (1)
Room/suite (2)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in London with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#21 Family Hotel in London #32 Romantic Hotel in London #41 Luxury Hotel in London #48 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of St. Ermin's Hotel - Autograph Collection and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from St. Ermin's Hotel - Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer