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All 1,073 London hotels

St. Ermin's Hotel - Autograph Collection

4.0 of 5 Hotel   |   2 Caxton Street | Westminster, London SW1H 0QW, England (Mayfair / St James's / Piccadilly / Green Park )
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93%
Ranked #38 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MKDFLA Highland Beach, Florida
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2,890 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (542)
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English first
Highland Beach, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

We booked this room through American Express Travel. Our room had 2 queen days and a day bed already prepared when we arrived. The room was modern with comfortable linens and our room actually had 2 full bathrooms and small fridge! The service was impeccable. Had a wonderful meal at Kaku's which was a 5 minute walk. 10 minute walk... More

Was this review helpful? Yes 1
Berkeley, CA
Top Contributor
67 reviews 67 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had a recent stay here which was a mixed experience: The PROS: --Decent location, close to the St. James tube stop --Rather comfortable rooms and beds --Free upgrade for a gold member (I hate to think how small the non-upgraded room was). --Nice toiletries in the bathroom --No exterior noise. --The lobby and furnishings are very tasteful. The CONS:... More

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Worksop, England, UK
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed on business for a conference for two days. The check in for a large group was swift and efficient, the staff were helpful and stored bags until rooms were ready. Lunch was great and the group was well catered for, dinner was also very good. The rooms were clean and comfortable with good facilities, the choice at breakfast was... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi there, You seem to have enjoyed every element of your stay with us from the food to the service which makes me very proud as that is the reason we are here. We look forward to welcoming you back in the future. Kind regards Douglas General Manager More

Bealeton, Virginia
Top Contributor
166 reviews 166 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was awesome - the staff - location and room all top shelf!! Had breakfast it was good as well. A bit pricy but if you want a quality hotel where they are VERY attentive to all your needs this is your place!! Plenty of places close to walk to to eat or go shopping with plenty of great sites... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Jay, Thank you very much for your glowing report of our hotel, it's great to hear everything was awesome. We do have WI-FI which is complimentary and is super fast. We look forward to welcoming you back to St Ermin's on your next trip to London Many thanks Douglas General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Absolutely loved our experience at this hotel. Was very conveniently located, only a block or so away from the nearest tube stop. Room was beautiful and clean, and the bed was extremely comfortable. The hotel staff were very helpful and our meal in the restaurant was also quite good. Would definitely stay here again and recommend to others.

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scotland
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights. The room was compact, but had all we needed. Wouldn't like to stay here for longer as there wouldn't be any room for the luggage. The lifts were broken and the tiny central lift was the only one working. Ok if your fit to climb all the stairs but we were on the 4th floor.... More

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Orlando
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful hotel not far from many of the tourist attractions. Staff was very helpful with recommendations on how to get around. We went to see Mamma Mia one night and they helped us pick up the bus right around from the hotel since we had unlimited tube/buses passes. Breakfast was wonderful. Also the elevators (lifts) were very... More

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roanoke, va
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed several days at St. Ermin's on our recent trip to the UK. The location is excellent, easy walking distance (10 minutes) to Westminster Abbey and just around the corner from St. James tube station. The rooms were pretty standard. We did have breakfast one morning, which was average, and also ordered in room service for dinner one evening,... More

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Surrey
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the hotel as a wedding guest in a very warm July. I appreciated the air conditioning in the room as I was able to pop back and cool off! I cannot fault the hotel staff who were attentive but not intrusive, and always available. The room was on the 4th floor overlooking the courtyard which is a... More

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Houston, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is our first time staying at the St. Ermin's Hotel and we loved it. Rooms were comfortable and had everything we needed. Air Con worked perfectly and we were pleased with the wifi. The downstairs breakfast and evening bar were excellent. Only thing that made this less than perfect was that the main elevator didn't work the entire time... More

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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#20 Family Hotel in London #32 Romantic Hotel in London #33 Luxury Hotel in London #51 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 
Number of rooms
285

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