We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

St. Ermin's Hotel - Autograph Collection

4.0 of 5 2 Caxton Street | Westminster, London SW1H 0QW, England
Hotel website
Hotel deals
Hotel packages
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
St. Ermin's Hotel - Autograph Collection
Professional photos View all
Browse nearby
St. Ermin's Hotel - Autograph Collection
Write a Review

3,404 reviews from our community

Traveler rating
    2,328
    851
    150
    53
    22
See reviews for
1,009
1,280
114
443
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3404)
  • Mar-May only
    (745)
  • Jun-Aug only
    (878)
  • Sep-Nov only
    (996)
  • Dec-Feb only
    (785)
All months
Poole, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a truly beautiful hotel the décor is very classy & in great order. Great position just steps from St James Park tube station & within walking distance of Buckingham Palace & Houses of Parliament. Our room was one of the cleanest & best decorated I have ever stayed in but unfortunately also one of the smallest. We only... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I took my wife to St. Ermin's for her birthday and we had a wonderful stay. The staff were all extremely friendly and the Duty Manager, Amy Kaur, arranged a birthday surprise when we returned from our night out - a lovely chocolate dessert with "Happy Birthday" in melted chocolate across the plate, such a nice thought thank you! The... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived we were impressed by the friendly and attentive staff, beautiful surroundings and the level of comfort St Ermin's offers. The architecture is something to be appreciated and it's location couldn't have been better for allowing us to see all we could in a short time; being so close to good Underground services made getting around... More 

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Sandy, It was an absolute pleasure to have made your stay such a special one. I am so pleased you found all of my team so attentive and welcoming and it will make them very happy to read your review. I see you loved your room finding it clean, comfortable and spacious. It’s great that you managed to spend... More 

Harpenden, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent the night in London as my birthday treat, firstly stopping at the St Pancras hotel for an exquisite latte in their amazing lounge, which used to be a turning circle for the taxis, amazing architecture. Then onto St Ermins Hotel by taxi, beautiful view of the hotel as you come round the corner. Excellent service... More 

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Lisa, What a lovely way to spend your birthday. I am over the moon that you loved your room and that you enjoyed the birthday cake we sent to you on arrival. We do try to mark special occasions by sending something to a guests room, that is if we are aware of the occasion before you arrive. I... More 

California
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely Love This Place!!!! I am coming back!!! Hop on Bus or Tube within a block or less. The "Market" was one of my favorite places to go after a day looking at attractions. Many close by 6pm. Free WIFI at hotel. Staff friendly not stuffy. Rooms are perfect and extremely clean.

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hey There, Thank you for saying you absolutely love this place! We loved having you stay with us. I can see that you really did enjoy your stay experience from my team, to the wifi, to your room which was extremely clean and just what you expected. It was a pleasure to welcome you and we can’t wait for you... More 

Kuwait City, Kuwait
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at this hotel 3 night, my first impression was woow, the hotel has big entrance with outside sitting area and also a nice cafe at the 2nd floor with a aview to the entrance. I loved the lobby a lot, it was very cozy and the best part is the white stairs in the cente. While u go... More 

Was this review helpful? Yes
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am so delighted that you loved our beautiful lobby staircase which leads to the balcony, tea lounge & terrace. Guests always comment on how fairy tale like this is and take lots of pictures standing at the top. It’s great that you managed to spend some time in our lobby area which has comfy sofas & chairs... More 

Moscow, Russia
Top Contributor
90 reviews 90 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed in St.Ermin's for the second time (first was in 2007 or 2008 - long ago) for 2 nights during our England - Ireland - Wales New Year holidays trip. It was our first stop. The exterior is beautiful and the location is great - walking distance from St.James's Park. The interior is great too - they made a... More 

Was this review helpful? Yes 3
Epsom, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a good few years ago on business, a different and much improved place and experience now. The location is great for all of central London, the room was really spacious, comfortable and well appointed and the staff were always there and friendly without being in your face. Loved the in room Nespresso! In a word the stay was... More 

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Ben, Thank you for returning to the hotel and for leisure this time round. I can tell that you saw the difference the refurbishment has made and that you really liked both the exterior and interior changes. We thought very hard about how the hotel should look once the refurbishment was completed as we wished to keep the old... More 

Saint Louis, Missouri
Top Contributor
87 reviews 87 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely stay in London at St. Ermins. It is located conveniently in the heart of london. We could easily get to the St. James tube station, there was a nearby bus stop and Westminster, Buckingham Palace, Scotland Yard, Parliament and Big Ben were all within five minute walks of the hotel. In addition there is a Starbucks... More 

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Alexandra, What a lovely title to your review, which I am over the moon about. I can see from what you have written that you enjoyed every single aspect of your stay with us, especially the walk in rain shower and our comfortable bed. Thank you for recommending us to others and it was a pleasure to look after... More 

Arlington, Massachusetts, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 5 night stay in the heart of London was fabulous due to the dedicated staff at St Ermin's Hotel. The concierge service provided by Lee and Gary exceeded our expectations. This boutique hotel has a historic old charm, with modern amenities in the right places. It is walking distances to Buckingham Palace, Westminster Abbey, Big Ben and the London... More 

Was this review helpful? Yes 4
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, How wonderful it is that you were able to stay with us for 5 nights. Thank you for commenting on the service both Lee & Gary provided to you whilst you were here, I will ensure they see your review. It is nice to read that you thought all of my team are very dedicated to our guests.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to St. Ermin's Hotel - Autograph Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Marriott, Cheap Tickets, HotelTravel.com, Amex, getaroom.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your St. Ermin's Hotel - Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
Hotel Style:
#22 Family Hotel in London
#46 Romantic Hotel in London
#47 Luxury Hotel in London
#57 Business Hotel in London

1,219 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (953)
Viewed
Hotel & grounds (366)
Viewed
Room/suite (175)
Viewed
Dining (57)
Viewed
Bathroom (52)
Viewed
View from room (13)
Viewed
1:32
Videos (3)
Viewed
Other (287)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (252)
Viewed
Deluxe King (61)
Viewed
Executive King Suite (59)
Viewed
Executive Queen Queen (82)
Viewed
Restaurants and Bars (18)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (8)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise a place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighborhood