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St. Ermin's Hotel - Autograph Collection

4.0 of 5 2 Caxton Street | Westminster, London SW1H 0QW, England
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Certificate of Excellence 2014
St. Ermin's Hotel - Autograph Collection
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St. Ermin's Hotel - Autograph Collection
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3,400 reviews from our community

Traveler rating
    2,325
    850
    150
    53
    22
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1,009
1,276
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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California
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

Absolutely Love This Place!!!! I am coming back!!! Hop on Bus or Tube within a block or less. The "Market" was one of my favorite places to go after a day looking at attractions. Many close by 6pm. Free WIFI at hotel. Staff friendly not stuffy. Rooms are perfect and extremely clean.

Was this review helpful? Yes 3
Kuwait City, Kuwait
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed at this hotel 3 night, my first impression was woow, the hotel has big entrance with outside sitting area and also a nice cafe at the 2nd floor with a aview to the entrance. I loved the lobby a lot, it was very cozy and the best part is the white stairs in the cente. While u go... More 

Was this review helpful? Yes 1
Moscow, Russia
Top Contributor
90 reviews 90 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We've stayed in St.Ermin's for the second time (first was in 2007 or 2008 - long ago) for 2 nights during our England - Ireland - Wales New Year holidays trip. It was our first stop. The exterior is beautiful and the location is great - walking distance from St.James's Park. The interior is great too - they made a... More 

Was this review helpful? Yes 3
Epsom, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here a good few years ago on business, a different and much improved place and experience now. The location is great for all of central London, the room was really spacious, comfortable and well appointed and the staff were always there and friendly without being in your face. Loved the in room Nespresso! In a word the stay was... More 

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Ben, Thank you for returning to the hotel and for leisure this time round. I can tell that you saw the difference the refurbishment has made and that you really liked both the exterior and interior changes. We thought very hard about how the hotel should look once the refurbishment was completed as we wished to keep the old... More 

Saint Louis, Missouri
Top Contributor
87 reviews 87 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a lovely stay in London at St. Ermins. It is located conveniently in the heart of london. We could easily get to the St. James tube station, there was a nearby bus stop and Westminster, Buckingham Palace, Scotland Yard, Parliament and Big Ben were all within five minute walks of the hotel. In addition there is a Starbucks... More 

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Alexandra, What a lovely title to your review, which I am over the moon about. I can see from what you have written that you enjoyed every single aspect of your stay with us, especially the walk in rain shower and our comfortable bed. Thank you for recommending us to others and it was a pleasure to look after... More 

Arlington, Massachusetts, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our 5 night stay in the heart of London was fabulous due to the dedicated staff at St Ermin's Hotel. The concierge service provided by Lee and Gary exceeded our expectations. This boutique hotel has a historic old charm, with modern amenities in the right places. It is walking distances to Buckingham Palace, Westminster Abbey, Big Ben and the London... More 

Was this review helpful? Yes 5
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, How wonderful it is that you were able to stay with us for 5 nights. Thank you for commenting on the service both Lee & Gary provided to you whilst you were here, I will ensure they see your review. It is nice to read that you thought all of my team are very dedicated to our guests.... More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After recently spending two nights in the hotel with my rather large family (sharing two rooms) I can honestly not put into words how much we enjoyed it. The staff in are so helpful and friendly and the location is ideal, a stones throw away from the major London attractions such as London Eye and Buckingham Place. I would say... More 

Was this review helpful? Yes 3
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Tim, I think it is really wonderful that you had such a great time with your family. It’s great to read that you found all of my team helpful & friendly and our location ideal for all the sightseeing you wished to do. We receive lots of comments about our décor and how the history of the hotel also... More 

Croatia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at St. Ermin's for one night on a business trip. Overall it is an excellent value: you get a very nice hotel in a zone where prices tend to be higher. As I said I was in London for business and this location was important to me, however I would definitely recommend this hotel for a tourist stay... More 

Was this review helpful? Yes 5
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for taking the time to write your review following your recent stay with us. I am really pleased you liked the look and feel of the hotel and that you found your room really comfortable with everything you needed. Glad my reception/concierge team could help you out with an adapter to charge your tablet whilst in... More 

Twyford, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in January and had agreat experience. Beautiful hotel, great location. Service in the bar is really good. Our room was lovely, spotlessly clean, very luxurious. Absolutely stunning.

Was this review helpful? Yes 2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Joanne, It was a pleasure to welcome you to St. Ermin’s for your recent two night stay. I can tell from your review that you had the best time and found everything met with your expectations. Thank you for taking the time to write your review and we can’t wait to meet you again the next time you are... More 

Grimsby, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 1 night on 09th January 2015 as a surprise for my husbands birthday. First impressions were very good from staff outfront when we arrived. Once in our room it was a bit of a let down. From reading how clean the rooms are on other reviews it swayed us to paying more to stay here, they must... More 

Was this review helpful? Yes 1
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I was very sad and surprised to read your review this morning as this does not sound like our hotel at all. As you say from the reviews posted you will see that my housekeeping team are praised for how clean they keep the whole hotel including our rooms, so I am shocked by this. We have a... More 

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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
Number of rooms: 285
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
Hotel Style:
#23 Family Hotel in London
#46 Romantic Hotel in London
#47 Luxury Hotel in London
#57 Business Hotel in London

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Staying in Westminster

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Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise a place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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