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All 1,073 London hotels

St. Ermin's Hotel - Autograph Collection

4.0 of 5 Hotel   |   2 Caxton Street | Westminster, London SW1H 0QW, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #44 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
IrenepMC Wexford, Ireland
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3,013 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (579)
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English first
Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was beautiful, relaxing and extremely well maintained. The customer service and attention to detail from the rooms to breakfast was also excellent. The hotel is located so close to the most popular tourist attractions and right beside the Tube station.

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We spent 3 nights in this hotel with our 2 young boys. From the moment we arrived, the service we received was impressive. The potter took our bags as soon as our taxi stops in the beautiful front courtyard of the property. The check in was smooth and the front desk staff were most polite and helpful. The room we... More

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Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staying at this hotel was a great experience. The staff went above and beyond expectations - fixing our booking without a fuss when our dates were slightly off and even upgrading us! The location could not be better. Walking distance to Buckingham palace and Hyde park and a couple of hundred metres to the nearest tube stop. Beds were incredibly... More

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Glen Head, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you are a family of 5 and visiting London - look no further! This is a luxurious hotel right next to Buckingham Palace, a tube stop and great restaurants and cafes. From the minute you pull up to the hotel you experience its elegance. The pictures online do not lie. This place is absolutely beautiful. Our room was perfect... More

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Brick, New Jersey
Top Contributor
73 reviews 73 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very impressed with St. Ermin's from the check-in experience, which was quick. Our room was ready at 9am. When we asked for a larger room with a courtyard view (rather than the back of a building) we were told, "no problem" if we waited until the afternoon. The rooms are smallish, but have all amenities one expects from... More

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Carlisle, Massachusetts
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are presently on a five week trip to UK and our first stop was London. We spent 6 nights at St. Ermin. The hotel was lovely, clean, and very comfortable. Our room was a very good size. The hotel staff was extremely helpful and professional. The location was perfect for visiting all the attractions around London.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We are a family of 5 (children aged 10, 9 and 6 years old) and struggle to find hotels that provide rooms to accommodate us together, rather than seperate rooms or inter connecting and then we have to pay for two rooms a night. We found the perfect solution at St Ermin's. Their family room has 2 double beds and... More

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Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at St. Ermin's for one night in August 2014 & very much enjoyed our stay. The hotel is beautifully presented, with an amazing lobby area - our room was also very nicely decorated & very comfortable. A continental breakfast was included in the room price & I was genuinely impressed by the selection on offer - four types... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Helen, Thank you for commenting on how beautifully presented the hotel is and how amazing our lobby looks. We kept a lot of the Victorian charm about it when we refurbished as it is such a beautiful piece of architecture. I am glad you liked our continental breakfast selection. We do include a lot of different items which guests... More

London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed last night 30th August 2014. The hotel has beautiful landscaped frontage tucked away from the busy main drag. It has a very homely comfortable feel, much better than big corporate faceless hotels. The room wasn't ready when we arrived at 2pm which was a shame, and we had to wait an hour and a half, but we took the... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am delighted to read that you felt we had a very homely comfortable feel about us and this made you feel welcome. I was sorry to read that your room was not ready upon arrival. We do aim to have all rooms ready for our 2pm check in, but sometimes they are a little delayed in peak... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

St. Ermin's is steps from everything in Westminster, and half a block from the underground--St James station--, yet it is quiet. The rooms are compact which is typical for London, but they are well thought out so efficient. And, it is clean. There's a good desk with multiple outlets in both 220 and 110, so charging is easy. They provide... More

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StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for saying how quiet you found our surroundings. Due to the unique horse shoe shape of our building our courtyard is like a peaceful haven away from the hustle & bustle of central London. All of our rooms have the multi way sockets as we feel this is extremely helpful to our guests especially these days... More

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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#21 Family Hotel in London #32 Romantic Hotel in London #40 Luxury Hotel in London #48 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 
Number of rooms
285

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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