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St. Ermin's Hotel - Autograph Collection

4.0 of 5 2 Caxton Street | Westminster, London SW1H 0QW, England
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Certificate of Excellence 2014
St. Ermin's Hotel - Autograph Collection
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St. Ermin's Hotel - Autograph Collection
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3,320 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bothell, Washington
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've noticed this hotel during one of my earlier visits to London, the building is so beautiful! The layout is very tricky and we had to navigate a maze to get to our room regardless which elevator we used, but it was fun. The bed was good, firm and spacious, which is not often in European hotels (their beds tend... More 

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West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed here during the holidays and we're very pleased overall with experience. From the gorgeous exterior and beautifully decorated all white entrance and uniquely decorated common areas, the accommodating and friendly staff to the comfortable and well appointed room. Especially note-worthy are the inviting fireplaces in the bar area which are a perfect rest spot for... More 

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Firstly I should say that my review is based on a one night only experience, but I often think first impressions ring true. And my first impressions of St Ermins hotels are very good indeed I was looking for a hotel that had family rooms,/two double beds. My two children are very young. Finding a hotel that suited was harder... More 

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Bristol
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the hotel over the weekend to celebrate our anniversary. I had booked a King room and I had mentioned in passing to the lady at reception that we were celebrating our anniversary in London and she very kindly upgraded us to their Junior Suite which was simply amazing. I cannot praise the staff enough... More 

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Reigate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I use to work around the corner from this hotel in the 90's. Always wanted to stay here but living in London there never really seemed to be any point. Now I live in the country it was the perfect excuse to stay overnight for a Christmas shopping weekend. We checked in at 11 and our room was ready but... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
Top Contributor
104 reviews 104 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here during a recent London trip, booked this through Secret Escapes, one of our party had told the hotel that they were celebrating an anniversary the hotel had upgraded their room and left a bottle of prosecco and chocolates, but on arrival the reception did not say which room was the one with the prosecco in and we got... More 

Was this review helpful? Yes 1
England, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I visited this hotel in December with my family(Wife and two teenage girls using Marriott Rewards to book 2 rooms for one night. Check-in staff were friendly and the hotel was good on its adherence to Marriott Rewards bookings. What attracted us to this particular hotel was the fact it is part of autograph collection and also that it is... More 

Was this review helpful? Yes 1
San Francisco
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very nice stay at this super conveniently located hotel. Beautiful room looking on to front entrance court. Small sofa, desk and very comfortable bed. Windows opened for fresh air, which I always appreciate. Service could use some work, the checking staff lost my bag tag, and I had to call down and ask whys luggage hadn't been delivered... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I went for a weekend with my girlfriend, amazing hotel in a great location. The special touch in our stay was made by Lourdes at the reception (the most beautiful receptionist with a real smile) that during the check-in make us happy with a great room. All the service was normal, sometime i fill like understaffed, but room was clean,... More 

Was this review helpful? Yes 2
Atlanta
Top Contributor
150 reviews 150 reviews
41 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 1 week ago

We showed up at 7:00 AM on a Wednesday a bit dejected since the airline had lost our luggage. The Bell Captain (so sorry forgot the name) really took an interest in our plight and made several calls to the airline over the course of hte day. It finally came late that first night. The quality of service was that... More 

Was this review helpful? Yes 1
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Additional Information about St. Ermin's Hotel - Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park  , Westminster / Belgravia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — St. Ermin's Hotel - Autograph Collection 4*
Number of rooms: 285
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
Hotel Style:
#22 Family Hotel in London
#42 Romantic Hotel in London
#47 Luxury Hotel in London
#57 Business Hotel in London

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