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Custom House Hotel


Custom House Hotel
Hotel class 3 of 5
272-283 Victoria Dock Road, London E16 3BY, England
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Traveler Reviews

63% Recommend
3.5 of 5 stars 215 reviews
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By trip type
All (215)
[ Date ] [ Rating ]
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3 of 5 stars
Aeroguard 7 contributions
Sydney Australia
May 20, 2009 | Trip type: Friends getaway

Good location for the O2 Arena and the Convention Centre. O2 was just a couple of train stops away. We booked this, not realising it was at the Convention centre for the G20 Summit and not realising it was being held during our visit. Good cafes, bars restaurants, all when you cross the rail line. However, walk down the side... more

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4 of 5 stars
bigdel5412 22 contributions
East Kilbride
May 13, 2009 | Trip type: Friends getaway

I Stayed here for 3 nights with my friend, on my 'STAG Weekend'. The idea was to get away and visit the sights of London. We booked the Hotel through 'Easy Breaks' which included return flights from Glasgow. The hotel is a little bit out of the center of London, which to be honest has us a little worried at... more

Porta-loo?
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3 of 5 stars
Gigglygee 1 contribution
Sussex, UK
May 4, 2009 | Trip type: Couples

Stayed here as a base when seeing 'Pink' in concert at the O2 Arena. Good location (surrounding area not the best but good transport links). Hotel average. On arrival we were charged 10 pounds more than expected and THEN told it was to cover theft and would be given back when we left - would have been nice to be... more

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1 of 5 stars
cowpat019 1 contribution
colchester,england
Apr 27, 2009 | Trip type: Couples

Have just spent a night at this hotel and never again. We booked a double and were given a twin and when we complained were told tough they were fully booked. The room was tiny with the sink in the main room and no locks on the toilet or shower doors. The duvets were too small for the bed and... more

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4 of 5 stars
lins789 1 contribution
Ireland
Apr 27, 2009 | Trip type: Couples
1/1 found this review helpful

Hi Stayed in this hotel for a few days and had no problems with it at all. yes it is out of central London a bit but only about 30 mins on the train. There isnt much in terms or sights to see out where this hotel is but i had no problems with the area at all. The rooms... more

SUPERB
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5 of 5 stars
page358 3 contributions
kent
Apr 25, 2009 | Trip type: Couples
1/1 found this review helpful

me and my girlfriend stayed at this particular hotel for 2 night and i found everything to be brilliant, the food was amazing, beds were really really comfy, the room were tidy and the staff were also very polite and helpful however the bathrooms were a little small but to be honest how many people does it take to go... more

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1 of 5 stars
Wish4sun 1 contribution
Milton Keynes
Apr 23, 2009 | Trip type: Business
0/1 found this review helpful

Grubby, smelly, neglected, poor area, @ £80.00 room only very poor value - I will never go again - Avoid at all costs !! more

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1 of 5 stars
Family_Traveller0 5 contributions
Calgary, Alberta
Apr 20, 2009
0/1 found this review helpful

We spent one terrible night here as part of a school trip. Words cannot even describe how bad this hotel is. Dirty, mouldy, smelly. Tiny, plastic bathroom with approx 1 inch of mould growing from the ceiling. Unsafe neighborhood and far away from any interesting sites. There are so many beautiful, reasonably priced hotels and B&B's in London to choose... more

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4 of 5 stars
rodoherty1 1 contribution
Ireland
Apr 20, 2009 | Trip type: Couples
1/1 found this review helpful

The doubleroom was clean, tidy and well-equipped. The room included a TV (which we barely used), coffee/tea-making facilities and a hair-dryer. I was told that the air-conditioning had not been turned on for any of the rooms on account of it still being relatively cold outside - In fact, we were quite warm in our rooms so we would have... more

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4 of 5 stars
wiggy100_9 1 contribution
great yarmouth
Apr 16, 2009 | Trip type: Friends getaway
1/1 found this review helpful

Rooms are on the small side but very clean and staff are very friendly and helpful. Perfect location for the O2. more

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Custom House Hotel Also Known As

  • Custom House Hotel London
Address: 272-283 Victoria Dock Road, London E16 3BY, England
London Hotels Custom House Hotel
3.5/5.0
215