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Custom House Hotel


Custom House Hotel
Hotel class 3 of 5
272-283 Victoria Dock Road, London E16 3BY, England
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Traveler Reviews

63% Recommend
3.5 of 5 stars 215 reviews
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All (215)
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4 of 5 stars
Metalsvinet 4 contributions
Copenhagen, Denmark
Jul 16, 2009 | Trip type: Solo travel New

Clean quiet hotel. Rooms are small and basic, but clean. Reminds me of "Etap", but slightly more upmarket. Close to public transport with a DLR-station and a busstop across the road. (continental) Breakfast was good and plentiful, with an option to upgrade to English. Internet not included, but high-speed connection available at reasonable rates. more

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4 of 5 stars
kam1988 1 contribution
Ipswich
Jul 13, 2009 | Trip type: Couples New

I always read tripadvisors reviews for place before staying there and, usually, I am left with a distinct fear prior to arrival. Luckily, in this case, any negative reviews were completely erased upon walking into the room. Now, first, I should let you know I paid, as near as makes no difference, £50 for a superior double room with continental... more

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2 of 5 stars
MikeC_2006 76 contributions
Plymouth, United Kingdom
Jul 8, 2009 | Trip type: Business, Solo travel

Good location for Excel conference centre and Docklands Light Railway (right opposite). But the place felt like a youth hostel (in part I suppose because it was full of kids staying on school trips). Small rooms with two plastic "pods" - one containing loo and one containing shower - rather than proper bathroom. Too noisy to have windows open. Too... more

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4 of 5 stars
travellerfin 1 contribution
Finland
Jul 8, 2009 | Trip type: Couples

Stayed in the hotel for three nights and don't have anything to complain about, the service was good and the rooms clean. DLR station literally next to the hotel so getting into london central was really easy. The only down side was the layout of the room(washbasin next to the bed and both shower and toilet were in the separate... more

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1 of 5 stars
EconomyClassWarrior 2 contributions
Vancouver
Jun 25, 2009 | Trip type: Business, Solo travel

This place is a dump. I can't possibly understand some of the other reviews that give it a good rating. The rooms are tiny, filthy and furnished with beat up Ikea style furniture, but what you might expect in the discard pile from a Salvation Army store. My room had a filthy carpet, the bedding had NOT BEEN CHANGED, and... more

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2 of 5 stars
nonameleeds 1 contribution
leeds
Jun 18, 2009 | Trip type: Business

Location great for ExCel center (not bad for central London due to proximity of DLR line, although does take a while). The room itself was really not acceptable however. 2 beds squeezed into a tiny space. The toilet room is smaller than what you would find on a plane; the shower is also a tiny room and impossible to change... more

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3 of 5 stars
loobie21 42 contributions
Crewe, United Kingdom
Jun 14, 2009 | Trip type: Friends getaway

Me and a friend stayed in this hotel this week for 3 nights last week. We chose this hotel due to its close proximity to the 02 as we were seeing a concert there and because at the time of booking Expedia were having a sale on rooms at this hotel (£29.83 per night!) . For what we paid we... more

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5 of 5 stars
herbie_gump84 1 contribution
Donegal
Jun 9, 2009 | Trip type: Couples

Stayed here over the weekend, it was easy access to the o2 and easy for going into town all with the DLR across the road. Everything seemed Clean and fairly modern? Room was smaller than usual, nice big double bed, toilet, shower, small lcd tv, tea/coffee facilities, Nice Bar down stairs with great bar food menu, "The Cafe" had nice... more

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1 of 5 stars
CreateCymru 1 contribution
West Wales
May 28, 2009 | Trip type: Business, Solo travel

This hotel is rubbish, the customer service is awful, the hotel is dirty, it's full of school groups that run around the floors in their pyjamas. The room was tiny, I could touch the walls from the edge of the bed! the double bed was 2 singles pushed together which un-pushed frequently in the night, the quilt was paper thin,... more

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4 of 5 stars
Welshdoll76 1 contribution
Exeter
May 26, 2009 | Trip type: Friends getaway

This hotel was booked purely on price....£50 for a twin room. The hotel has parking,(£10 per 24 hours - great value) which was a huge relief because I wouldn't want to park my car on a road in the surrounding areas...it might have been up on bricks when I got back!! The room was small but immaculate and nice crisp... more

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Custom House Hotel Also Known As

Address: 272-283 Victoria Dock Road, London E16 3BY, England
London Hotels Custom House Hotel
3.5/5.0
215