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Custom House Hotel


Hotel class 3.0 of 5
272-283 Victoria Dock Road, London E16 3BY, England
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Reviews you can trust

68% Recommend
3.5 of 5 stars 255 reviews
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All (255)
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4 of 5 stars
GeordieLass27978   2 contributions
North Yorkshire
Nov 21, 2009 | Trip type: Friends getaway New

My friend and I wanted a cheap weekend in London - I said I'd find us a cheap hotel, and (with some reservations, after reading the mixed reviews) I managed to get us a room at the Custom House at a very good price (the deal through Booking.com, at the time, was £49.95 per night for a "superior" double or... more

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3 of 5 stars
jonathanhealy   23 contributions
Dublin
Nov 11, 2009 | Trip type: Friends getaway
0/1 found this review helpful

I stayed here with a friend recently as it looked close to the O2 (we were going to the a-ha gig). We got a fantastic rate of £42 for a "deluxe/superior" twin. I don't know what the difference is between a standard and deluxe, but let's just say I wouldn't want to see what the standard room looks like. I... more

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4 of 5 stars
CockneyBrum   323 contributions
London & Birmingham UK
Nov 7, 2009 | Trip type: Couples

We stayed here because we were going to see 'a-ha' at the O2. As other reviews have said, it's very close. About 15 minutes door-to-door with a combination of DLR and Tube (about £2.90 with an Oyster card). Just make sure you get the right DLR train (direction: Beckton), because the line splits towards the Custom House stop. This is... more

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3 of 5 stars
Humblebumble   1 contribution
Bath
Oct 14, 2009 | Trip type: Business

At £49.95 for two of us for the night this was a satisfactory deal. If I'd paid the supposed 'book' price of £125 I'd have been livid! The reception desk service was fairly perfunctory and the wake up call we asked for was 15 minutes late. As we had a flight to make this could have been disastrous. The room... more

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3 of 5 stars
dajenson   1 contribution
Oct 9, 2009

it was pretty good. the train stop is right across the street! just 2 stops from the O2 arena and like 20 mins to downtown. the breakfast was only ok.. you have to pay 4 GBP for the "hot" breakfast. rooms were clean and we got an excellent group rate for our stay more

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3 of 5 stars
DaveGCI   8 contributions
Guernsey
Oct 8, 2009 | Trip type: Family

A bit of a soulless place, typical moden hotel. The reception staff were very welcoming and friendly. The room was clean, but a bit small. We only stayed one night, but very little wardrobe space. And why only three of those horrible little .mil. sachets for two people? Shower room was no more than a plastic pod and just about... more

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4 of 5 stars
Hippo7Huntingdon   1 contribution
Huntingdon
Oct 7, 2009 | Trip type: Couples

Barely a stones throw from the DLR providing good access towards central London. Room on smallish side but well equipped and in good clean order - ideal for short stays. Staff at reception very helpfull. Food in cafe not overly imaginative but well cooked and reasonably priced - continental breakfast fair value. All in all very good value for money... more

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3 of 5 stars
SeafoodQueen   46 contributions
South Wales, UK
Oct 1, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed one night on the way home from Greece in order to go to a concert in the O2. For a London hotel the price was excellent, and transport links were good. This was vital for us as we not only had to get to the O2 and back but from London Bridge station and back to Victoria, all in... more

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4 of 5 stars
copper01   8 contributions
West Sussex
Sep 25, 2009 | Trip type: Couples
2/2 found this review helpful

Just got back yesterday from this hotel and could not fault it. We went to see Andrea Bocelli at the O2 and the DLR is right across the road from the hotel as well as the Excel Centre. To get to the O2 get on the DLR and get off at Canning Town which is only 2 stops and then... more

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4 of 5 stars
raybsuk   3 contributions
UK
Sep 5, 2009 | Trip type: Couples
1/1 found this review helpful

Stayed four nights at this hotel. Very clean, friendly staff and great location for easy travel into London by Dockland Light railway.. The continental breakfast is better than many other chain hotels. Would recommend this hotel to friends based on my stay experience.. more

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Custom House Hotel Also Known As

  • Custom Hotel London
  • Custom Hotel
  • Custom House Hotel London
Address: 272-283 Victoria Dock Road, London E16 3BY, England
London Hotels Custom House Hotel
3.5/5.0
255